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Encuentra vuelos baratos de Reikiavik a España

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Información del vuelo Reikiavik-España

Los vuelos llegan a España
Los vuelos salen de Reikiavik
Precio del vuelo 100 €
Aerolíneas Lufthansa, WOW air, British Airways, Vueling

Reserva vuelos baratos de Reikiavik a España (i/v)

Aeropuertos
Origen
Reikiavik
100 €
solo
100 €
Destino
Santa Cruz de Tenerife
183 €
solo
183 €
186 €
solo
186 €
Sevilla
144 €
solo
144 €
Barcelona
100 €
solo
100 €
Madrid
130 €
solo
130 €
Ingenio
185 €
solo
185 €
Alicante
154 €
solo
154 €
lun. 21 ene.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
15h 40m
mié. 30 ene.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
6h 50m
100 €
Viaje: 10 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mar. 13 nov.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
7h 15m
dom. 18 nov.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
8h 55m
125 €
Viaje: 6 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
YYZ
FRA
Bueno 6,6

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

LAX
MUC
Excelente 9,3

Smooth flight, good service, seats above average

Food quality has gone down

TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

IAH
FRA
Excelente 10,0

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Some of the other passengers were annoying

SJC
FRA
Excelente 10,0

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

jue. 1 nov.
KEF
Reykjavik Keflavik Intl
ALC
Alicante
4h 45m
mar. 13 nov.
ALC
Alicante
KEF
Reykjavik Keflavik Intl
23h 05m
168 €
Viaje: 13 días
3,6RegularVer opiniones
Valoración general: 3,6 Regular
Basado en 1 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
CDG
KEF
Regular 2,0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
LAX
Bueno 7,3

Que no cuenta con pantalla para ver películas en los asientos.

KEF
CPH
Aceptable 5,6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
LAX
Excelente 10,0

LAS AEROMOZAS

QUE EL VUELO ESTUVO MUY LARGO

jue. 6 dic.
KEF
Reykjavik Keflavik Intl
MAD
Madrid Barajas
7h 15m
sáb. 8 dic.
MAD
Madrid Barajas
KEF
Reykjavik Keflavik Intl
25h 35m
130 €
Viaje: 3 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
YYZ
FRA
Bueno 6,6

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

FRA
ATL
Excelente 10,0

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

SJC
FRA
Excelente 10,0

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

OTP
FRA
Bueno 7,6

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

mar. 8 ene.
KEF
Reykjavik Keflavik Intl
MAD
Madrid Barajas
15h 10m
sáb. 12 ene.
MAD
Madrid Barajas
KEF
Reykjavik Keflavik Intl
12h 00m
136 €
Viaje: 5 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mar. 8 ene.
KEF
Reykjavik Keflavik Intl
SVQ
Sevilla
21h 05m
sáb. 12 ene.
SVQ
Sevilla
KEF
Reykjavik Keflavik Intl
29h 55m
144 €
Viaje: 5 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 14 dic.
KEF
Reykjavik Keflavik Intl
ALC
Alicante
22h 20m
mar. 18 dic.
ALC
Alicante
KEF
Reykjavik Keflavik Intl
17h 25m
154 €
Viaje: 5 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 1 feb.
KEF
Reykjavik Keflavik Intl
MAD
Madrid Barajas
26h 50m
mar. 5 feb.
MAD
Madrid Barajas
KEF
Reykjavik Keflavik Intl
21h 40m
394 €
Viaje: 5 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 19.152 opiniones
General
7,4
Embarque
7,6
Comodidad
7,2
Personal
8,0
Actividades
7,0
Comida
6,8
LHR
ICN
Regular 2,0

5 hours delay

LHR
PRG
Aceptable 5,0

finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50

LHR
SEA
Excelente 9,6

Boarding was relatively efficient, the food was decent although breakfast was a modest chicken sandwich, and the staff was friendly.

Breakfast, a chicken salad sandwich in plastic and a cookie, was not my favorite thing to face in the morning after a long transatlantic flight.

LHR
BOS
Bueno 6,3

Nothing specific

Long boarding time. Unfriendly flight attendants in business class.

DEN
LHR
Aceptable 5,3

Despite having a delay in Denver, we were able to arrive on time. The crew was very friendly in greeting us as we boarded the plane

The boarding process was hampered by too many people putting too much carry on luggage in the overhead bins. Many put things in the overhead bins that could have been put under the seat. It didn’t seem like the crew was paying too much attention to this. In general the crew was pleasant, but there didn’t appear to be much sincerity in the pleasantries.

dom. 10 mar.
KEF
Reykjavik Keflavik Intl
MAD
Madrid Barajas
27h 50m
lun. 25 mar.
MAD
Madrid Barajas
KEF
Reykjavik Keflavik Intl
25h 35m
195 €
Viaje: 15 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
HNL
LAX
Aceptable 4,3

Flight on time

UAL sucks, as expected.

OTP
FRA
Bueno 7,6

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

SJC
FRA
Excelente 10,0

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

FCO
MUC
Excelente 8,6

I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day.

That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson.

MUC
ORD
Bueno 7,0

Flight attendants Was nice and friendly, I do like theirs Sevice .

lun. 4 feb.
KEF
Reykjavik Keflavik Intl
SVQ
Sevilla
25h 30m
jue. 7 feb.
SVQ
Sevilla
KEF
Reykjavik Keflavik Intl
11h 30m
174 €
Viaje: 4 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
jue. 15 nov.
KEF
Reykjavik Keflavik Intl
ALC
Alicante
6h 40m
lun. 19 nov.
ALC
Alicante
KEF
Reykjavik Keflavik Intl
35h 40m
180 €
Viaje: 5 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
sáb. 13 abr.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
26h 10m
sáb. 20 abr.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
16h 45m
223 €
Viaje: 8 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

LAX
MUC
Excelente 9,3

Smooth flight, good service, seats above average

Food quality has gone down

FRA
ATL
Excelente 10,0

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

FRA
MLA
Excelente 10,0

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Nothing

HNL
LAX
Aceptable 4,3

Flight on time

UAL sucks, as expected.

mié. 21 nov.
KEF
Reykjavik Keflavik Intl
SVQ
Sevilla
26h 35m
lun. 26 nov.
SVQ
Sevilla
KEF
Reykjavik Keflavik Intl
20h 45m
181 €
Viaje: 6 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
jue. 18 abr.
KEF
Reykjavik Keflavik Intl
TFN
Tenerife-Norte
15h 40m
jue. 25 abr.
TFN
Tenerife-Norte
KEF
Reykjavik Keflavik Intl
15h 00m
590 €
Viaje: 8 días
6,2BuenoVer opiniones
Valoración general: 6,2 Bueno
Basado en 2.375 opiniones
General
6,6
Embarque
6,5
Comodidad
6,2
Personal
7,2
Actividades
5,1
Comida
5,5
ORY
ALC
Excelente 10,0

Lo mejor del vuelo fue el trato del personal.

Nada que comentar.

SVQ
LPA
Aceptable 5,6

Tuvimos 2 horas y cuarto de retraso. Atención al pasajero: cero. Solo una sincera disculpa del comandante del avión.

BCN
LGW
Regular 2,6

Leg space

Flight cancelled and replacement flight delayed, no offer of food or compensations

FCO
LGW
Excelente 10,0

The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively.

Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again.

MAD
CDG
Excelente 10,0

El grupo de cabina muy divertido :)

mar. 27 nov.
KEF
Reykjavik Keflavik Intl
TFS
Tenerife-Sur
5h 45m
jue. 6 dic.
TFS
Tenerife-Sur
KEF
Reykjavik Keflavik Intl
5h 50m
315 €
Viaje: 10 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
SXF
KEF
Bueno 6,3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Regular 2,0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
CPH
Aceptable 5,6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

mar. 12 mar.
KEF
Reykjavik Keflavik Intl
TFS
Tenerife-Sur
17h 15m
mar. 26 mar.
TFS
Tenerife-Sur
KEF
Reykjavik Keflavik Intl
21h 45m
183 €
Viaje: 15 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
jue. 24 ene.
KEF
Reykjavik Keflavik Intl
LPA
Las Palmas Gran Canaria
23h 00m
lun. 4 feb.
LPA
Las Palmas Gran Canaria
KEF
Reykjavik Keflavik Intl
29h 10m
185 €
Viaje: 12 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
sáb. 22 dic.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
4h 20m
dom. 30 dic.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
4h 55m
331 €
Viaje: 9 días
5,3AceptableVer opiniones
Valoración general: 5,3 Aceptable
Basado en 9 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
LAX
Bueno 7,3

Que no cuenta con pantalla para ver películas en los asientos.

SXF
KEF
Bueno 6,3

Seats are too small

KEF
BOS
Bueno 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

dom. 14 abr.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
18h 00m
vie. 19 abr.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
20h 10m
278 €
Viaje: 6 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
FRA
ATL
Excelente 10,0

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

FCO
MUC
Excelente 8,6

I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day.

That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson.

LHR
MUC
Excelente 10,0

Excelent service

I liked all

TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

SJC
FRA
Excelente 10,0

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

mar. 12 mar.
KEF
Reykjavik Keflavik Intl
TFN
Tenerife-Norte
40h 40m
mar. 26 mar.
TFN
Tenerife-Norte
KEF
Reykjavik Keflavik Intl
32h 00m
186 €
Viaje: 15 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
*
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