Encuentra vuelos baratos de Nagoya Chubu Centrair Intl y otros aeropuertos a Barcelona (NGO - S37)

Good food

Staff was welcoming, everything was well organised, food was good. Journey was comforatable .

More choices foe veg meals

Upgraded seats

Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

The gate to connecting flight was very far and signs to gate were confusing.

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

Comfortable flight,on time departure,friendly staff

Long layover

I don’t like anything

Food,customer service,entertainment and comfort

Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money.

Friendly crew good flight experience.

None

The fruit was good unfortunately the fruit was about all I could eat because my booking didn’t show there would be food and I couldn’t request a special meal

The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S.

Flight was late leaving San Francisco, connecting flight from Seoul to Manila was also late. Service was okay. Entertainment okay.

Comfortable flight,on time departure,friendly staff

Long layover

Good service - food/beverages etc

Was stinky at the rear seats near the toilets

There is absolutely nothing I can say that I liked about China Eastern flight. See comments below.

Service was horrible. Flight got delayed by 10 hours and staff expected us to wait at the gate till the next flight.

Making my way to the bathroom during boarding I was instructed to return to my seat simultaneously as the flight attendant nearly pushed me to the ground in haste.

Comfortable flight,on time departure,friendly staff

Long layover

I don’t like anything

Food,customer service,entertainment and comfort

The flight was delayed over an hour to wait for a flight that had some connecting passengers-the delay caused me to miss my connection on the other side. I expect a full fligjtvto prioritize the paying customers who are already present, most of whom had connections to make. When I requested help rebooking my connecting flight in LAX, they gave me (rudely) a QR code and a “certificate” (piece of paper) that said the flight was delayed. The QR code was to check for updates for the delayed flight (useless) and the “certificate was not a help at all for rebooking my domestic connection on the other side. The flight was so late that there were no more flights out to my destination, so I ended up paying for a hotel and change fee $175+ to book a flight first thing next miening. Both the hotel and SWAir said that certificate was meaningless. Our flight over was bad too-very rude personnel at the desk, and stressed out flight attendants...miserable experience both times-never again. We pre-selected seats and both times we were separated. Save your money and pay more for an airline that has customer service because it will end up costing you more in the long run.

Making my way to the bathroom during boarding I was instructed to return to my seat simultaneously as the flight attendant nearly pushed me to the ground in haste.