Trips

Encuentra vuelos baratos de Montreal Pierre Elliott Trudeau International a Santa Cruz de Tenerife Aeropuerto Tenerife Sur (YUL - TFS)

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Información del vuelo Montreal Pierre Elliott Trudeau International-Santa Cruz de Tenerife Aeropuerto Tenerife Sur

Los vuelos llegan a Santa Cruz de Tenerife Aeropuerto Tenerife Sur
Los vuelos salen de Montreal Pierre Elliott Trudeau International
Precio del vuelo 486 €
Distancia 5.324 km
Aerolíneas SWISS, Brussels Airlines, KLM, WOW air, British Airways

Preguntas frecuentes para la ruta Montreal Pierre Elliott Trudeau International - Santa Cruz de Tenerife Aeropuerto Tenerife Sur

¿Cuánto tiempo dura un vuelo de Montreal Pierre Elliott Trudeau International a Santa Cruz de Tenerife Aeropuerto Tenerife Sur?
No hay vuelos directos disponibles para esta ruta en KAYAK. El vuelo con escala más corto tiene una duración de 15h 05m.
¿Cuáles aerolíneas ofrecen los vuelos más baratos de Montreal Pierre Elliott Trudeau International a Santa Cruz de Tenerife Aeropuerto Tenerife Sur?
En los últimos 3 días, encontramos los vuelos de ida y vuelta más baratos en Varias aerolíneas (486 €), SWISS (516 €) y Brussels Airlines (537 €).

Reserva vuelos baratos de Montreal Pierre Elliott Trudeau International a Santa Cruz de Tenerife Aeropuerto Tenerife Sur (i/v)

Aeropuertos
Origen
Montreal
486 €
solo
486 €
Destino
Santa Cruz de Tenerife
486 €
solo
486 €
mar. 19 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
39h 20m
mar. 26 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
35h 15m
486 €
Viaje: 8 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
dom. 13 ene.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
17h 50m
vie. 15 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
32h 50m
516 €
Viaje: 34 días
8,1ExcelenteVer opiniones
Valoración general: 8,1 Excelente
Basado en 7.277 opiniones
General
8,3
Embarque
8,3
Comodidad
7,9
Personal
8,7
Actividades
7,8
Comida
8,0
ZRH
JFK
Aceptable 5,6

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

JFK
ZRH
Aceptable 4,0

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

ZRH
TXL
Bueno 7,0

It was so hot on the (delayed) flight

ZRH
BOS
Bueno 6,3

Same as above

SAME AS ABOVE

ZRH
BOS
Aceptable 5,3

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

vie. 18 ene.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
16h 40m
mié. 13 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
28h 40m
537 €
Viaje: 27 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 1.907 opiniones
General
7,1
Embarque
7,1
Comodidad
7,0
Personal
7,7
Actividades
6,4
Comida
6,4
CDG
BRU
Excelente 9,6

Comfort of the plane, service

No business lounge in CDG before 9am

IAD
BRU
Excelente 10,0

The crew at the gate as well as in the plane were tu nice and helpful.

Juste the toilet were not so clean and smelled very bad.

BRU
GVA
Aceptable 5,0

Good priority boarding

Delay

BRU
TLV
Bueno 6,3

Good schedules, good prices.

They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.

DLA
BRU
Bueno 6,0

Helpful services.

Good

lun. 14 ene.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
31h 25m
jue. 14 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
30h 15m
592 €
Viaje: 32 días
7,7BuenoVer opiniones
Valoración general: 7,7 Bueno
Basado en 2.355 opiniones
General
8,0
Embarque
8,0
Comodidad
7,7
Personal
8,4
Actividades
7,1
Comida
7,4
AMS
PTY
Excelente 10,0

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

AMS
GDN
Bueno 7,6

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

AMS
SFO
Excelente 8,6

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

AMS
YEG
Excelente 10,0

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

WAW
AMS
Excelente 8,6

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

mié. 12 dic.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
15h 50m
mar. 8 ene.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
30h 15m
714 €
Viaje: 28 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
KEF
LAX
Bueno 7,3

Que no cuenta con pantalla para ver películas en los asientos.

CDG
KEF
Regular 2,0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BOS
Bueno 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
LAX
Excelente 10,0

LAS AEROMOZAS

QUE EL VUELO ESTUVO MUY LARGO

dom. 11 nov.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
37h 40m
lun. 19 nov.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
26h 30m
494 €
Viaje: 9 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mié. 16 ene.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
15h 05m
vie. 15 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
32h 50m
516 €
Viaje: 31 días
8,1ExcelenteVer opiniones
Valoración general: 8,1 Excelente
Basado en 7.277 opiniones
General
8,3
Embarque
8,3
Comodidad
7,9
Personal
8,7
Actividades
7,8
Comida
8,0
ZRH
LAX
Excelente 9,6

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

ZRH
BOS
Bueno 6,3

Same as above

SAME AS ABOVE

SKG
ZRH
Regular 2,0

Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

JFK
ZRH
Aceptable 4,0

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

ZRH
JFK
Aceptable 5,6

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

mar. 19 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
34h 35m
jue. 7 mar.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
30h 20m
547 €
Viaje: 17 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 1.907 opiniones
General
7,1
Embarque
7,1
Comodidad
7,0
Personal
7,7
Actividades
6,4
Comida
6,4
DLA
BRU
Bueno 6,0

Helpful services.

Good

TLV
BRU
Aceptable 5,0

Arrived ahead of time

Not business treatment, the boarding que, the seats, the food

YYZ
BRU
Excelente 10,0

Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.

CDG
BRU
Excelente 9,6

Comfort of the plane, service

No business lounge in CDG before 9am

JFK
BRU
Excelente 9,6

After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

dom. 13 ene.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
19h 25m
mar. 12 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
34h 20m
513 €
Viaje: 31 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 18 ene.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
18h 15m
vie. 15 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
32h 50m
516 €
Viaje: 29 días
8,1ExcelenteVer opiniones
Valoración general: 8,1 Excelente
Basado en 7.277 opiniones
General
8,3
Embarque
8,3
Comodidad
7,9
Personal
8,7
Actividades
7,8
Comida
8,0
ATH
ZRH
Bueno 6,6

The food was good.

The boarding process need improvement. The sits are very tight.

ZRH
TXL
Bueno 7,0

It was so hot on the (delayed) flight

SKG
ZRH
Regular 2,0

Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

ZRH
BOS
Aceptable 5,3

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

ZRH
JFK
Aceptable 5,6

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

mié. 20 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
18h 04m
mié. 6 mar.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
33h 25m
601 €
Viaje: 15 días
7,7BuenoVer opiniones
Valoración general: 7,7 Bueno
Basado en 2.355 opiniones
General
8,0
Embarque
8,0
Comodidad
7,7
Personal
8,4
Actividades
7,1
Comida
7,4
AMS
SFO
Excelente 8,6

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

AMS
LIS
Aceptable 5,6

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

AMS
PTY
Excelente 10,0

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

AMS
LAX
Excelente 8,8

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

AMS
WAW
Bueno 7,0

Snooth and efficiënt with a KLM service

No entertainment

jue. 21 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
34h 35m
vie. 1 mar.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
32h 50m
547 €
Viaje: 9 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 1.907 opiniones
General
7,1
Embarque
7,1
Comodidad
7,0
Personal
7,7
Actividades
6,4
Comida
6,4
BRU
YYZ
Excelente 9,3

Great service, food and entertainment.

CDG
BRU
Excelente 9,6

Comfort of the plane, service

No business lounge in CDG before 9am

IAD
BRU
Excelente 10,0

The crew at the gate as well as in the plane were tu nice and helpful.

Juste the toilet were not so clean and smelled very bad.

JFK
BRU
Excelente 9,6

After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

BRU
GVA
Aceptable 5,0

Good priority boarding

Delay

dom. 17 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
17h 50m
jue. 7 mar.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
30h 20m
516 €
Viaje: 19 días
8,1ExcelenteVer opiniones
Valoración general: 8,1 Excelente
Basado en 7.277 opiniones
General
8,3
Embarque
8,3
Comodidad
7,9
Personal
8,7
Actividades
7,8
Comida
8,0
SFO
ZRH
Bueno 7,3

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

ATH
ZRH
Bueno 6,6

The food was good.

The boarding process need improvement. The sits are very tight.

ZRH
BOS
Bueno 6,3

Same as above

SAME AS ABOVE

ZRH
BOS
Aceptable 5,3

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

ZRH
JFK
Aceptable 5,6

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

mar. 19 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
39h 20m
mar. 5 mar.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
33h 40m
516 €
Viaje: 15 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mié. 16 ene.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
34h 35m
mié. 13 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
28h 40m
548 €
Viaje: 29 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 1.907 opiniones
General
7,1
Embarque
7,1
Comodidad
7,0
Personal
7,7
Actividades
6,4
Comida
6,4
BRU
YYZ
Excelente 9,3

Great service, food and entertainment.

TLV
BRU
Aceptable 5,0

Arrived ahead of time

Not business treatment, the boarding que, the seats, the food

BRU
YYZ
Aceptable 5,3

Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.

YYZ
BRU
Excelente 10,0

Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.

BRU
EVN
Regular 2,0

It was on time

The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.

jue. 21 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
17h 50m
mié. 27 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
33h 25m
612 €
Viaje: 7 días
7,7BuenoVer opiniones
Valoración general: 7,7 Bueno
Basado en 2.355 opiniones
General
8,0
Embarque
8,0
Comodidad
7,7
Personal
8,4
Actividades
7,1
Comida
7,4
AMS
GDN
Bueno 7,6

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

AMS
PTY
Excelente 10,0

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

MUC
AMS
Aceptable 5,6

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

AMS
WAW
Bueno 7,0

Snooth and efficiënt with a KLM service

No entertainment

AMS
FRA
Excelente 8,0

Nice flight ...was comfortable travel ...good food.Thanks

No such things

mié. 20 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
15h 05m
jue. 7 mar.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
30h 20m
516 €
Viaje: 16 días
8,1ExcelenteVer opiniones
Valoración general: 8,1 Excelente
Basado en 7.277 opiniones
General
8,3
Embarque
8,3
Comodidad
7,9
Personal
8,7
Actividades
7,8
Comida
8,0
ZRH
JFK
Aceptable 5,6

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

VCE
ZRH
Bueno 6,8

Delayed 45 mins making transfer for international flight difficult

SFO
ZRH
Bueno 7,3

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

ZRH
FCO
Excelente 8,0

Left on time. Quick flight.

ZRH
TLV
Excelente 9,6

I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over

sáb. 23 feb.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
22h 05m
mié. 27 feb.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
34h 05m
1408 €
Viaje: 5 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 19.110 opiniones
General
7,4
Embarque
7,6
Comodidad
7,2
Personal
8,0
Actividades
7,0
Comida
6,8
LHR
CAI
Excelente 10,0

I loved everything about it , i enjoyed the comfort, food , entertainment , the crew were very friendly and very helpful , i was pampered all through the trip thank you .

Nothing

BKK
LHR
Excelente 9,3

Smooth flight all the way

Entertainment had issues technical

MAA
LHR
Excelente 9,0

Good food good crew flight was good

While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable

LGW
PSA
Excelente 8,0

Good flight, no complaints

LHR
LAS
Regular 2,6

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

vie. 23 nov.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
36h 55m
sáb. 8 dic.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
32h 05m
530 €
Viaje: 16 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 14 dic.
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
15h 50m
mar. 8 ene.
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
30h 15m
714 €
Viaje: 26 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
SFO
KEF
Regular 2,0

Didn't take the flight. Wasn't allowed to cancel.

DUB
KEF
Regular 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
BOS
Bueno 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
LAX
Bueno 7,3

Que no cuenta con pantalla para ver películas en los asientos.

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