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Encuentra vuelos baratos de México a Santa Cruz de Tenerife Aeropuerto Tenerife Sur

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Información del vuelo México-Santa Cruz de Tenerife Aeropuerto Tenerife Sur

Los vuelos llegan a Santa Cruz de Tenerife Aeropuerto Tenerife Sur
Los vuelos salen de México
Precio del vuelo 618 €
Aerolíneas Iberia, American Airlines, British Airways, Lufthansa, KLM, SWISS

Reserva vuelos baratos de México a Santa Cruz de Tenerife Aeropuerto Tenerife Sur (i/v)

Aeropuertos
Origen
Ciudad de México
618 €
solo
618 €
Destino
Santa Cruz de Tenerife
618 €
solo
618 €
mar. 29 ene.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
45h 30m
jue. 7 feb.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
36h 25m
618 €
Viaje: 10 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mié. 7 nov.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
18h 20m
jue. 15 nov.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
20h 40m
798 €
Viaje: 9 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.340 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
7,0
Comida
6,7
BCN
BOS
Regular 2,0

Not a goddamn thing.

The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again.

MAD
BIO
Excelente 9,6

they do not offer even water with no pay

BCN
MAD
Excelente 10,0

Salida a tiempo y llegada a tiempo

Para recoger las maletas de tardaron bastante en llegar

MAD
MEX
Aceptable 4,0

Compre viaje en turista premium, por cambio de avión me Dan turista normal sin explicaciones, al llegar al aeropuerto, sin otras opciones ni alternativas para viajar en la clase pagada y para recuperar el dinero tengo que gestionar yo el expediente de devokucion

Comida infame, baños sucios

MAD
BOS
Aceptable 4,3

I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website.

mié. 7 nov.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
20h 25m
mié. 14 nov.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
23h 29m
842 €
Viaje: 8 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 34.581 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
6,8
Comida
6,7
FAY
CLT
Regular 3,6

Ticket agents were horrible at FAY. Worst I've seen.

CLT
HPN
Aceptable 5,6

Deplaning in White Plains

Boarding the way there, they did not honor my AA Advantage card to board earlier because my boarding pass did not say so. Even after seeing it said so in the computer system, they refused to honor it. So this time, I gave up and boarded with the last group. No prior warning was given that this plane would not allow for carry on luggage in overhead bins. Further were no charging ports on board, no free WiFi, no adjustable headrests, and the seats did not recline. There were no kosher cookies.

DCA
DFW
Aceptable 5,6

Overbooking and worrying I would miss my trip

DFW
CLT
Aceptable 5,3

Getting off.

Boarding the way there, they did not honor my AA Advantage card to board earlier because my boarding pass did not say so. Even after seeing it said so in the computer system, they refused to honor it. Further, there were no charging ports on board, no free WiFi, no adjustable headrests, and the seats did not recline. There were no kosher cookies.

CLT
MHT
Bueno 7,0

Boarding was fairly quick, and improvement has been made with people waiting for their boarding group to be called from crowding the boarding line. The crew was friendly and accommodating.

Several seat changes had to be made, but it all worked out.

jue. 29 nov.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
29h 10m
vie. 7 dic.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
17h 35m
860 €
Viaje: 9 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 19.181 opiniones
General
7,4
Embarque
7,6
Comodidad
7,2
Personal
8,0
Actividades
7,0
Comida
6,8
AGP
LGW
Excelente 10,0

easy

LYS
LHR
Aceptable 5,3

The movie selection.

2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy.

LHR
PRG
Excelente 8,6

Got to Prague safely

Old plane. Tired attendants

LGW
ALC
Excelente 10,0

Friendly clean and spacious

LHR
DUS
Excelente 8,0

I was pleased that the flight was on time, comfortable and with friendly staff.

I didn't enjoy the wait on a packed bus to the plane and the rocky bus ride to the plane.

vie. 23 nov.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
20h 40m
sáb. 1 dic.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
20h 15m
1121 €
Viaje: 9 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.459 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
LAX
MUC
Excelente 9,3

Smooth flight, good service, seats above average

Food quality has gone down

YYZ
FRA
Bueno 6,6

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

IAH
FRA
Excelente 10,0

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Some of the other passengers were annoying

GRZ
MUC
Excelente 10,0

Lot of space in E-xit-row 18, even for a big man like me

FRA
MLA
Excelente 10,0

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Nothing

lun. 28 ene.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
24h 50m
jue. 7 feb.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
36h 25m
651 €
Viaje: 11 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mié. 30 ene.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
24h 25m
jue. 7 feb.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
36h 25m
651 €
Viaje: 9 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
lun. 17 dic.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
23h 14m
jue. 17 ene.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
33h 08m
1514 €
Viaje: 32 días
7,7BuenoVer opiniones
Valoración general: 7,7 Bueno
Basado en 2.366 opiniones
General
8,0
Embarque
8,0
Comodidad
7,7
Personal
8,4
Actividades
7,1
Comida
7,4
WAW
AMS
Excelente 8,6

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

PRG
AMS
Excelente 8,6

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

SVO
AMS
Malo 0,0

I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks.

AMS
LIS
Aceptable 5,6

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

AMS
NBO
Excelente 8,0

Good flight, very attentive crew.

lun. 28 ene.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
24h 50m
sáb. 9 feb.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
33h 05m
653 €
Viaje: 13 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mié. 28 nov.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
18h 20m
vie. 7 dic.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
17h 35m
816 €
Viaje: 10 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.340 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
7,0
Comida
6,7
PVG
MAD
Aceptable 5,6

El personal de abordo un encanto y muy profesional.

Vuelo dos o tres veces al año de España a China y viceversa, he volado en diferentes compañías y en cuanto a la comida ha sido la peor con diferencia a todas las demás.

BCN
BOS
Regular 2,0

Not a goddamn thing.

The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again.

MAD
BOS
Aceptable 4,3

I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website.

BOS
BCN
Regular 2,4

Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests.

The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too.

VCE
MAD
Regular 3,6

Nothing, it was awful

They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!

mié. 21 nov.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
25h 20m
mié. 28 nov.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
23h 29m
842 €
Viaje: 8 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 34.581 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
6,8
Comida
6,7
MIA
TPA
Regular 2,0

Delayed due to malfunctioning plane

DFW
LGA
Bueno 7,3

Poor food choices for vegetarians

LAX
LAS
Regular 3,0

American has no respect for their customers. Counter agent NEVER called group nine to board, then got on the loud speaker and said, “final boarding call, doors will close 30 seconds after the end of this message.” Wha? Poor customer service...

CLT
MHT
Bueno 7,0

Boarding was fairly quick, and improvement has been made with people waiting for their boarding group to be called from crowding the boarding line. The crew was friendly and accommodating.

Several seat changes had to be made, but it all worked out.

CLT
PIA
Aceptable 4,0

crew were top notch

plane did not connect to a jet bridge for boarding or exiting no charging area no WIFI

mié. 30 ene.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
24h 25m
sáb. 9 feb.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
33h 05m
654 €
Viaje: 11 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
dom. 2 dic.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
18h 20m
dom. 9 dic.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
17h 35m
816 €
Viaje: 8 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.340 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
7,0
Comida
6,7
MAD
TLV
Excelente 10,0

Flew with the company Iberia was very good service ,easy flight ,good food ,all liked

BOG
MAD
Excelente 8,0

Sin sobresaltos, tranquilo y con buen ambiente. Buen trato

Salió media hora tarde, pero recuperó el tiempo en el vuelo.

MAD
BIO
Excelente 9,6

they do not offer even water with no pay

BOS
BCN
Regular 2,4

Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests.

The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too.

PVG
MAD
Aceptable 5,6

El personal de abordo un encanto y muy profesional.

Vuelo dos o tres veces al año de España a China y viceversa, he volado en diferentes compañías y en cuanto a la comida ha sido la peor con diferencia a todas las demás.

mié. 26 dic.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
54h 30m
vie. 11 ene.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
47h 10m
1838 €
Viaje: 17 días
8,1ExcelenteVer opiniones
Valoración general: 8,1 Excelente
Basado en 7.304 opiniones
General
8,3
Embarque
8,3
Comodidad
7,9
Personal
8,7
Actividades
7,8
Comida
8,0
ZRH
LAX
Excelente 9,6

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

SKG
ZRH
Regular 2,0

Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

FLR
ZRH
Bueno 7,6

Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!

Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!

ZRH
BKK
Excelente 9,0

We left on time, arrived on time. Flight went well despite lasting over 10h30

Two of the flight attrendants in our area were in a bad mood and it showed.

ZRH
ARN
Excelente 9,3

Very kind crew. Great food. Nice leg room even for economy.

This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence.

mar. 4 dic.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
20h 25m
mié. 12 dic.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
23h 29m
842 €
Viaje: 9 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 34.581 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
6,8
Comida
6,7
DFW
LGA
Bueno 7,3

Poor food choices for vegetarians

CLT
MHT
Bueno 7,0

Boarding was fairly quick, and improvement has been made with people waiting for their boarding group to be called from crowding the boarding line. The crew was friendly and accommodating.

Several seat changes had to be made, but it all worked out.

MBJ
CLT
Aceptable 4,0

late boarding - Chaotic at the boarding gate

BAD Public Relations: AA announced the flight was overbooked, then called up 3 young ladies. Their reaction was seen by everyone. They had just gone through the entire procedure to get to the gate and were forced to be stranded. FIRST CLASS: food service: could there be a rating less than POOR? we were given 10,000 miles (yes that bad) but just like Whose line - the points don't matter when the airlines is that bad! Crew response: We're not any worse than the other airlines - my response: WRONG! NO WIFI NO entertainment NO CHARGING AREA magazines were missing pages in both seats- requested new one never received

HPN
ORD
Bueno 6,6

One plane had comfortable seats, with adjustable headrests.

The first plane had very uncomfortable seats that do not really lean back and no charging ports for devices. No free WiFi.

FAY
CLT
Regular 3,6

Ticket agents were horrible at FAY. Worst I've seen.

mar. 29 ene.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
23h 57m
sáb. 9 feb.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
33h 05m
665 €
Viaje: 12 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mié. 5 dic.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
22h 15m
mié. 12 dic.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
23h 29m
842 €
Viaje: 8 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 34.581 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
6,8
Comida
6,7
CLT
HPN
Aceptable 5,6

Deplaning in White Plains

Boarding the way there, they did not honor my AA Advantage card to board earlier because my boarding pass did not say so. Even after seeing it said so in the computer system, they refused to honor it. So this time, I gave up and boarded with the last group. No prior warning was given that this plane would not allow for carry on luggage in overhead bins. Further were no charging ports on board, no free WiFi, no adjustable headrests, and the seats did not recline. There were no kosher cookies.

HPN
ORD
Bueno 6,6

One plane had comfortable seats, with adjustable headrests.

The first plane had very uncomfortable seats that do not really lean back and no charging ports for devices. No free WiFi.

FAY
CLT
Regular 3,6

Ticket agents were horrible at FAY. Worst I've seen.

DCA
DFW
Aceptable 5,6

Overbooking and worrying I would miss my trip

MBJ
CLT
Aceptable 4,0

late boarding - Chaotic at the boarding gate

BAD Public Relations: AA announced the flight was overbooked, then called up 3 young ladies. Their reaction was seen by everyone. They had just gone through the entire procedure to get to the gate and were forced to be stranded. FIRST CLASS: food service: could there be a rating less than POOR? we were given 10,000 miles (yes that bad) but just like Whose line - the points don't matter when the airlines is that bad! Crew response: We're not any worse than the other airlines - my response: WRONG! NO WIFI NO entertainment NO CHARGING AREA magazines were missing pages in both seats- requested new one never received

lun. 12 nov.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
19h 10m
mar. 20 nov.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
20h 40m
911 €
Viaje: 9 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.340 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
7,0
Comida
6,7
VCE
MAD
Regular 3,6

Nothing, it was awful

They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!

BCN
MAD
Excelente 10,0

Salida a tiempo y llegada a tiempo

Para recoger las maletas de tardaron bastante en llegar

BOG
MAD
Excelente 8,0

Sin sobresaltos, tranquilo y con buen ambiente. Buen trato

Salió media hora tarde, pero recuperó el tiempo en el vuelo.

BOG
MAD
Regular 2,6

Las azafatas de Iberia son unas mujeres mayores que atienden a las paradas, sin groseras, torpes y mal arregladas

La grosería vdel servicio femenino

MAD
BOS
Aceptable 4,3

I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website.

lun. 28 ene.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
24h 50m
vie. 8 feb.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
28h 05m
740 €
Viaje: 12 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mié. 14 nov.
MEX
Mexico City Benito Juarez
TFS
Tenerife-Sur
19h 10m
mié. 21 nov.
TFS
Tenerife-Sur
MEX
Mexico City Benito Juarez
17h 35m
911 €
Viaje: 8 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.340 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,8
Actividades
7,0
Comida
6,7
MAD
MEX
Aceptable 4,0

Compre viaje en turista premium, por cambio de avión me Dan turista normal sin explicaciones, al llegar al aeropuerto, sin otras opciones ni alternativas para viajar en la clase pagada y para recuperar el dinero tengo que gestionar yo el expediente de devokucion

Comida infame, baños sucios

MAD
BOG
Excelente 9,6

Comida, personal, avión, check in, todo muy bien

El abordaje fue bastante lento estuvimos en fila casi 30 min antes de que abrieran la puerta, pero anduvo bien.

BOS
BCN
Regular 2,4

Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests.

The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too.

VCE
MAD
Regular 3,6

Nothing, it was awful

They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!

MAD
BIO
Excelente 9,6

they do not offer even water with no pay

*
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