|Los vuelos llegan a||Kuwait City|
|Los vuelos salen de||Madrid Adolfo Suárez Madrid-Barajas|
|Precio del vuelo||301 €|
|Aerolíneas||Pegasus Airlines, Etihad Airways|
This is an international flight and the airline didn't even provide complimentary water or soft drinks
1 hour + Late departure both from Copenhagen and from the connection in Instanbul
Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated.
The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu.
The tickets were relatively inexpensive.
However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken.
Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic
Seat was damaged, not conformed and dirty, like it wasn’t cleand after previous flight. Pillows was used before us. Business calss should be nice
I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight
The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!
Punctuality of Eithad Airways,cooperative staff and smooth process
Checking of irrelevant documents
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