Encuentra vuelos baratos de Alemania a Santa Cruz de La Palma

Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat.

Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing.

2 hours delay

Arriving

Gate announcements. Flight was delayed so screens just kept showing "Gate info at 12.30" At 12.30 I checked the board and it said "Gate closes at 12.35". Quite ridiculous, and caused unecessary stress.

1 hour late both ways

El personal estuvo muy atento y disponible

Retraso y retraso como siempre que vas a Barcelona

Very speedily boarding, crew dealt with a passenger with a large bag well.

Chair didn’t lean back, unclear that water wasn’t free

2h delay

El personal

El retraso de la salida en los dos aeropuertos, dosseldorf y en tegel.

The plane is very comfortable with wide seats.

My baggage didn't make it to Austin. I don't know when I will have it back. Not really professional baggage re clame handling... The food made my tummy hurt and no choices. Sucks to buy entertainment after a 1000 dollar ticket price and I could only pay with cash on the plane.

La comida y el servicio por parte del equipo de sobrecargo

No había muchas opciones de entretenimiento

Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time.

Flight delayed for more than an hour but we were told we couldn’t check the luggage even though we had already checked in!!! Cleared immigration without being able to check our luggage and the flight still hadn’t landed to even refuel and go through it’s ground checks!Now we’re without clothes for a week!! Worst customer service ever with aggressive non chalant Condor agents worst travel experience ever

The airport staff was confused about what check-in line we were to cue-up in.

As I value constructive feedback, the below outlines major concerns I experienced during this journey: 1- The checkin process was so unorganized! 2- Pilot not providing enough information (about delays, expected time of arrival...) 3- Surprisingly.. arriving to Beirut with no luggage. Would have appreciated an early notice about this and not getting to Lebanon and receive this news - especially that the cause was "You were too many on the plane and your luggage couldn't be all sent together" - I believe that when trust is put in an airline over a journey like this, the least I can expect is arriving to my destination safe, secure, having my luggage with me. More precisely, on such an expensive flight, booked because it was direct, and the risk of having such an issue was theoretically 0%. 4- Receiving the luggage after more than 50 hours of our arrival!

Estuvo bien pero recomendaría que pusieran wifi o más que sea usb para cargar los móviles etc y si fuese así lo recomendaría al 100%

Estaba bien aceptable

Direct flights from Germany. Friendly crew. OK meal. Smooth landing

Expensive flight. Seats are cramped up against each other with no adequate legroom, pushing the knees against the front seat. Forced to check in my carry on since it exceeded 6 kilos (that's very little for an international flight)

On time, great price.

Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up.

The flight crew was decent.

The gate crew seemed frazzled and at times rude

Great price Arrived early Luggage arrive quickly Very Efficient

Pay for all extras - including coffee

1 hour late both ways

Great price Arrived early Luggage arrive quickly Very Efficient

Pay for all extras - including coffee

2 hours delay

Arriving

Gate announcements. Flight was delayed so screens just kept showing "Gate info at 12.30" At 12.30 I checked the board and it said "Gate closes at 12.35". Quite ridiculous, and caused unecessary stress.

On time, great price.

Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up.

It was so hot on the (delayed) flight

Terrible movie selection

I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

Great price Arrived early Luggage arrive quickly Very Efficient

Pay for all extras - including coffee

On time, great price.

Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up.

Excelente vuelo, el piloto parecía médico, condujo con manos de ceda. Espacioso.

Nada

2 hours delay

The boarding was smooth and efficient. We left and landed on time.

One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant.

Excellent service and employee attitudes.

The plane is very comfortable with wide seats.

My baggage didn't make it to Austin. I don't know when I will have it back. Not really professional baggage re clame handling... The food made my tummy hurt and no choices. Sucks to buy entertainment after a 1000 dollar ticket price and I could only pay with cash on the plane.

No entertainment options, bad food

nada en especial

la comida no sabia bien. El procesos de check un es un desastre lo mismo que el abordaje y la recogida de la maleta casi nos deja el ultimo bus del aeropuerto por su ineptitud para descargar la maleta. y para acabar de ajustar las maletas estaban mojadas por que las dejaron mucho tiempo bajo la lluvia

Service

No clear instruction and follow up on special cargo

Personal excelente,servicio muy bueno y cómodo

Salió con 40 min.de retraso,sin avisar.Ni pude hacer check in on line desde mi móbil,sin motivo

The service, chairs comfort

The flight was delayed 50 minutes we sat in the plane

no entertainment no food, no snack, no drink scary landing due to strong, gusty wind in Innsbruck

What a landing from the pilot. Straight from the aviation textbook.

12 min delay.

The flight crew was decent.

The gate crew seemed frazzled and at times rude

On time, great price.

Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up.

No entertainment options, bad food

Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time.

Excellent service and employee attitudes.

La comida y el servicio por parte del equipo de sobrecargo

No había muchas opciones de entretenimiento

Enough room between the seats. Very nice and helpful crew.

One has to pay extra money to get a decent video program. There were only two movies available in the economy class .

No entertainment options, bad food

The plane is very comfortable with wide seats.

My baggage didn't make it to Austin. I don't know when I will have it back. Not really professional baggage re clame handling... The food made my tummy hurt and no choices. Sucks to buy entertainment after a 1000 dollar ticket price and I could only pay with cash on the plane.

The flight attendants were very nice.

1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol.

Very speedily boarding, crew dealt with a passenger with a large bag well.

Chair didn’t lean back, unclear that water wasn’t free

2h delay

El personal estuvo muy atento y disponible

Retraso y retraso como siempre que vas a Barcelona

Too late and not too much Information about that

Arriving

Gate announcements. Flight was delayed so screens just kept showing "Gate info at 12.30" At 12.30 I checked the board and it said "Gate closes at 12.35". Quite ridiculous, and caused unecessary stress.

The flight crew was decent.

The gate crew seemed frazzled and at times rude

no entertainment no food, no snack, no drink scary landing due to strong, gusty wind in Innsbruck

What a landing from the pilot. Straight from the aviation textbook.

12 min delay.