Rydges Rotorua

Ventajas: The beds were comfortable. It was great that kids eat free as mine don't actually eat much.

Desventajas: We had booked because an indoor pool was advertised as being available. It still exists in the room compendium and on some of the signs in the lifts etc however in actual fact doesn't exist ...

Ventajas: We must congratulate the chef of the restaurant . We ordered our dinner which was beautiful, and room service was absolutely spot on. The view from the balcony was lovely and the bed very ...

Desventajas: We feel the staff at reception were not very concerned with the queue as people were booking in. Should have been an extra person on. We had some hassle with our booking and had to request another ...

Ventajas: Foyer and Reception area were lovely

Desventajas: Was kept awake all night due to airconditioning unit being right beside room - there was a constant noise from this all night. I ended out with a migraine because of this.

Ventajas: Buffet breakfast was good

Desventajas: Choice of TV channels. Being told in advance that the pool is not available. Being given the correct amount of towels for family of 4! Have door key cards that actually work.

Needs renovation

Ventajas: Large room, small private balcony. Staff was welcoming.

Desventajas: Very outdated hotel room that has needed a renovation for a couple of decades. The elevator had a funky smell to it and the room had no air conditioning, just a ceiling fan, opening the window doesn't help much especially with the Rotorua aroma outside. The bathroom door showed signs of flooding damage. The pool was out of service during our visit and the breakfast was medicore at best.