Four Canoes Hotel

There was hair all through the bathroom The fan provided did not work The pool was green and unlike website photos as was the thermal pool

It was heavy rain . The hall ways were leaking . The renovation was very below standard. Paint all over new carpet . Not cleaned properly. We had no cold water hooked up , just hot . Couldn’t flush toilet. Outdoor spa had no cover so couldn’t use. Pretty poor quality for NZ and one of our biggest tourist towns . Bit disappointing.

The bed was comfortable

The bathrooms were very old and not very clean. Breakfast was dire, no plates hardly any food. Hotel is very tired and run down.

Great location and the pools was awesome as it cooled me down

Room was too hot even when I had turned off. The heating the fan was broken. I'd asked the staff member if they could replace the fan and got told no just to turn off the heating system

The room in which we stayed was luckily beautiful & really clean.

The pools were dirty and unappealing. I love pools and really wanted to get in for a swim when I heard they had pools but when I had a look I was devastated. It was purely yuck. The parking was a big❌ The first night we had to park far at the front where as our room was at the back & the second night there was literally no parking so I had to risk and park by alleyway and I was worried the whole night if my car is okay parked there and if anything would happen how would I drive back to Auckland.