Staying here was a mistake
It was old fashioned in a Tower of Terror kind of old school glam way
It felt like the Tower of Terror, staff was rude when checking us in, room felt gross and was ridiculously small and crammed in a corner. The lady at the front desk quoted us an insanely high price, and when I said cheaper was available online she said “well I guess you should book that then.” When to check in 5 minutes later and felt like she deliberately gave us the worst room furthest from the elevator on the lowest floor. They were also under construction which I didn’t realize till I was in the room and there was a piece of paper informing me. Amenities were a joke. Regret booking this place when there were a dozen better options in the same area.
This hotel maintains it older charm and the rooms have a more modern vibe. The beds were super comfortable and I actually slept well. Lots of USB charging ports built in and plenty of electrical outlets. Is a good overall stay for a vacation weekend or business trip.
I felt like the staff could have been a little more engaging.
Excelente ubicación cerca de bares pubs y restaurantes.
Fácil ir andando a las tiendas del centro de la ciudad y el distrito de la Perla. Cerca de bares y carros de comida. A una manzana del tren
Un hotel clásico
El vestíbulo solo hace que este lugar vale la pena. Primera categoría alrededor.
Everything. Especially the bartender. He is so knowledgeable about scotch, etc. He's wonderful. He the reason we stay there every holiday season. I forget his name but he's been there forever.
Great location. Service lacking
Location in the heart of Portland. Great lobby.
Staff unhelpful. Reservation was cancelled when it shouldn't have been. Small beds and rooms. Bathrooms just okay. expensive for what you get.
Right in the middle of town!
Hotel is very old but extremely well kept, it has a kind of regal feel whenever you walk in. Very good service and the location is the best.
Just two things: The love seat and chairs in my room looked a little old, not in bad shape or anything, just old. The bathroom light was a little dim.
Comfortable and convenient location for business
Very comfortable bed and staff was quite friendly. Great lobby and building with a ton of character, historic architecture, marble, and classic woodwork. (If you want a sleek, modern, generic place that looks the same as a hotel in any other city, this is not the hotel for you.)
My room (1212) was quite small, especially the bathroom. Because I wanted a single large bed and the hotel was pretty full, I think maybe I had that oddball room that most older hotels have that are squeezed into a non-regular space. In this case, it also happened to be near housekeeping, which was noisy in the morning with carts being banged around. The room was fine but smaller than one might expect. The bathroom was ok for me but would have been an issue for someone who spends more time getting ready. There was not even enough room to stand squarely in front of the tiny sink because a bookcase/shelving unit was put on the wall right in the area in front of sink. I had to shave at an odd angle, off to the side of the sink.
Location and staff were great.
Flowers were a little pass their time and bathroom needed a little work. Lightning in the bathroom was poor and a magnificent mirror would have been helpful .
Good location, dated hotel
The location is great (close to all the downtown spots). The staff are well-trained and express interest/care.
The hotel is dated. The look can be charming. But I don't think that chipped paint, old and over-exposed grout, faded/worn carpets, tough mattresses are part of the decor. Maybe other rooms in the hotel have been updated, but my room was not. I also faced a very load street/area so I would recommend asking for an updated room (if they have any), and for a room in a quiet location.
Location was great and allowed us to walk to nearly everything we wanted to do. Lobby bar was amongst the best I've ever been to.
Parking was not explained very well, and expensive. The valets ignored us for over 10 min before we drove off and parked in the garage that was less than a block away. Turned out to be the same garage the valet uses, and has a tunnel connected to the hotel. Room was dark due to only having one small window in the corner.
El personal era muy complaciente
Mi marido y yo nos encantó el Benson. Lo recomendaremos a todos nuestros amigos. Es un hotel restaurado con una ubicación conveniente. La decoración era preciosa. La cama era muy cómoda. El personal era excelente. La comida y las bebidas en el Palm Court, eran geniales. El precio era muy razonable. Altamente recomendado.
El personal era genial. La ubicación es estupenda.
La habitación era muy pequeña. Cabezal de la ducha era horrible, la bañera no tragaba.
The Benson, a Coast Hotel se encuentra en pleno centro de Portland, a 4 min a pie de Powell's City of Books y a 7 min de Pioneer Courthouse Square. Tendrás centro de negocios, servicio de limusina o coche con chófer y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Portland? En este hotel tienes a tu disposición 1672 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago (disponible las 24 horas).
Basado en 2.476 opiniones
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