Opiniones recientes
- Todas las opiniones
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- Neutrales
- Negativas
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2,0
Desventajas: booked the wrong city on accident. I contacted them within 10 min of making the reservation(couldn't find help from kayak). Alamo said I had to contact priceline, why? i booked thru you. whatever, I spent hours trying to get the reservation changed. never was able to!! won't use either ever again
Opinión de
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9,6
Portland airport office is easy and efficient
Ventajas: Friendly, helpful staff, they made everything easy and enjoyable
Desventajas: No criticism
Opinión de
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10,0
Desventajas: Good
Opinión de
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2,4
Was charged twice
Ventajas: I liked that the car did not break down.
Desventajas: I showed up to my car rental an hour early, and they mentioned they already gave my car away to someone else. They charged me again even though I payed through kayak. The car had a lot of stains on the seats of the car. Picking up the car took about over an hour to do. It has been two weeks since the rental date and I have still not been refunded the second charge. I will not be renting with Alamo again
Opinión de
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10,0
Great Experience
Ventajas: Great customer service. Nice cars available!
Opinión de
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9,6
Desventajas: Drop off location was hard to find
Opinión de
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4,0
Up up up sell
Ventajas: Won’t use Kayak or Alamo again, First they lost my reservation, then found it. Tried to tell me that I was responsible for both reservations as since I had to rebook once they lost my firstreservation , once we figured that out all they wanted to do was up sell me into another car, i was no i want the car i rented, she was that car is too small you should get the bigger suv or van, no i said finally it’s on hey i have a manager special 10 bucks a day more I’ll give you the car of your choice no i want what i reserved. After about an hour of jacking me around she says, we don’t have your reserved car take the mini van at no extra cost.... Really why would you not just say sorry we don’t have the style of auto you reserved so we are upgrading you at no additional cost, easy no one hour haggle like I’m trying to buy a car, NEVER AGAIN SCREW KAYAK AND ALAMO
Desventajas: the whole experience was bad never again
Opinión de
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6,8
Alamo not located at airport- have to take a shuttle
Ventajas: I liked price of the vehicle
Desventajas: Didn’t like looking for rental counter only to be told I had to take a shuttle off-site. Confusing and time consuming.
Opinión de
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6,4
Ventajas: The car was clean and roomy.
Desventajas: The car ran like a sewing machine and visibility was very poor. Side mirrors were huge and badly placed, partially blocking view of curbs etc during tight turns, e.g. In parking lots. The pickup and drop off experiences were pretty chaotic.
Opinión de
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10,0
Great rental car experience
Ventajas: Car was great...comfortable...clean...used kiosk for getting paperwork...shuttle driver was super friendly and gave us directions to highway and talked about Portland. Easy return...and even reduced price a little bit because we returned two hours early.
Desventajas: No problems at all.
Opinión de
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10,0
Double checked the correct price.
Ventajas: The person who checked me in double checked that the price I was quoted was the price they had in their system.
Opinión de
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4,0
Desventajas: accidentally charged twice for insurance
Opinión de
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9,6
Portland airport office is easy and efficient
Ventajas: Friendly, helpful staff, they made everything easy and enjoyable
Desventajas: No criticism
Opinión de
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10,0
Desventajas: Good
Opinión de
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10,0
Great Experience
Ventajas: Great customer service. Nice cars available!
Opinión de
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9,6
Desventajas: Drop off location was hard to find
Opinión de
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10,0
Great rental car experience
Ventajas: Car was great...comfortable...clean...used kiosk for getting paperwork...shuttle driver was super friendly and gave us directions to highway and talked about Portland. Easy return...and even reduced price a little bit because we returned two hours early.
Desventajas: No problems at all.
Opinión de
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10,0
Double checked the correct price.
Ventajas: The person who checked me in double checked that the price I was quoted was the price they had in their system.
Opinión de
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2,0
Desventajas: booked the wrong city on accident. I contacted them within 10 min of making the reservation(couldn't find help from kayak). Alamo said I had to contact priceline, why? i booked thru you. whatever, I spent hours trying to get the reservation changed. never was able to!! won't use either ever again
Opinión de
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2,4
Was charged twice
Ventajas: I liked that the car did not break down.
Desventajas: I showed up to my car rental an hour early, and they mentioned they already gave my car away to someone else. They charged me again even though I payed through kayak. The car had a lot of stains on the seats of the car. Picking up the car took about over an hour to do. It has been two weeks since the rental date and I have still not been refunded the second charge. I will not be renting with Alamo again
Opinión de
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4,0
Up up up sell
Ventajas: Won’t use Kayak or Alamo again, First they lost my reservation, then found it. Tried to tell me that I was responsible for both reservations as since I had to rebook once they lost my firstreservation , once we figured that out all they wanted to do was up sell me into another car, i was no i want the car i rented, she was that car is too small you should get the bigger suv or van, no i said finally it’s on hey i have a manager special 10 bucks a day more I’ll give you the car of your choice no i want what i reserved. After about an hour of jacking me around she says, we don’t have your reserved car take the mini van at no extra cost.... Really why would you not just say sorry we don’t have the style of auto you reserved so we are upgrading you at no additional cost, easy no one hour haggle like I’m trying to buy a car, NEVER AGAIN SCREW KAYAK AND ALAMO
Desventajas: the whole experience was bad never again
Opinión de
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6,4
Ventajas: The car was clean and roomy.
Desventajas: The car ran like a sewing machine and visibility was very poor. Side mirrors were huge and badly placed, partially blocking view of curbs etc during tight turns, e.g. In parking lots. The pickup and drop off experiences were pretty chaotic.
Opinión de
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4,0
Desventajas: accidentally charged twice for insurance
Opinión de
