Maya del Mar

The location is really good, only few meters from the beach and the 5th avenue. The room was ok, and the staff cleaned it every day. Staff was friendly

there are several things I didn't like but probably the most annoying part is that there is a bar in the same building and they keep playing music very loud until 4 am. My room was right next to the bar (there are other rooms like that) and it was so loud that the windows were vibrating. i had to buy earplugs to be able to sleep and still I could hear some noise. The breakfast was terrible, they only offer orange juice, milk, toasted bread with honey and butter. If you are not early enough you get nothing.

our room was enclosed between 2 nightclubs we asked to change rooms before and after checking in. they said if we paid in advance they would put us in a quiet room. i paid and was put in a room encased in a club with drum and base till 6am it was torture. the staff smiled and said the w would move us. there are only 3 rooms 210,310 and 410 that allow sleep for at least 5 hours. i think that booking . com should not have this hotel on their site as it is overpriced has no filter and provides services to the clubs that are part of the hotel and does not care about the comfort of the wursts. we spent 7 of our 24 nights at other nearby hotels so recommend hotel jabines, mini maya, and tucán. check in for one night then find somewhere else. DEFO DO NOT STAY THURSDAY?FRIDAY , SATURDAY or SUNDAY. i will be writing seperately to BOOKING . com as the hotel demanded payment to move to a quiet room and still didn’t do it. i think this hotel should be removed. shane in management not the staff

no customer service attention or care that we had to pay to stay elsewhere due to the poor soundproofing/no glass or double gkazing

Location

Rude Staff! Worst Experience, ugly hotel for the price