Hotel Residence De Bruxelles

Staff service

Location, dirty shower, broken ventilation which was making a horrible noise, dirty throws on the beds, dirty kitchen with dirty cups and plates

Although the area is a bit rough it is well located in terms of metro stations and near montmartre/ gare du nord.

Our room (118) had the most horrific smell. We arrived very late (1-30am due to Eurostar delays) so opened the windows (despite huge number of pidgeons outside- the smell was so bad that a pidgeon invasion was worth the risk) we shut a second door between us and the corridor to try and get it out from the room. This whole section of corridor stank. We complained in the morning and were told it was a one-off and would go. We left windows opened- came back at 5 to find it worse than ever and baking hot as windows left shut by ‘cleaner’. It was so bad we felt immediately sick and went to reception to change rooms- they were full and refused to refund the room despite it being uninhabitable. We left and had to find another hotel- whilst I still can’t work out what the smell was (rotten roast chicken on a radiator/ in ventilation/ ????? Was our best guess) I suspect it was just affecting these rooms I just wouldn’t take the risk. The staff were awful and it ended up costing us a fortune to move. The smell was so bad that I had to wrap the top I had slept in that night in a plastic bag as the smell was getting on all my other luggage...... don’t go there!

The street was cleaner then the room shocking

Dirty

The hotel was situated near the Trainstation. The men at the desk were kind.

We found out that the red insects in the room, were bedbugs!!!!! Since I 've never seen one before, we spent two nights and brought the bugs back home

The property is very close to the center, walkable distance to Metro station and Train station.

Some of the rooms are not well designed. Having toilet and bathroom inside the bedroom