Row NYC

Carísimo para el tipo de habitación

Ventajas: La ubicación y el restaurante de al lado

Desventajas: Los clientes que tenían sólo una noche los mandaban a otro hotel porque éste estaba lleno. La habitación que nos dieron tenía una cama de 120x190 y apenas cabía nada más. Si el precio hubiera sido de unos 50-60€ la noche no me hubiera parecido mal, pero eran casi 300$!!! Además luego te cobraban por pagar con VISA casi 120$ y otros casi 25$ por tener disponibles una serie de facilidades aunque no las usaras!! Tras insistir nos cambiaron de habitación a una con una cama de 135x200, pero si no dices nada te dejan en el cuartucho.

Ventajas: Concierge- very helpful and friendly

Desventajas: Front desk staff - apart from one individual, staff were like zombies going through only the essentials. To be fair this may be a volume issue as the front desk is very busy and the staff have to manage languages from all over the world, which I will admit is no easy job. This creates delays in the check in process creating impatient (and rude customers). I will say they did handle the whining of people checking in with professionalism. Suggested solution - investigate peak period scheduling for front desk, specifically selecting staff with multiple languages

Ventajas: The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.

Desventajas: Check in took quite a while and when we got to the counter the employee said she was upgrading us but I don't believe that was the case because the room was very small. One very simple thing was that there was no full length mirror which does not help when I'm getting ready for my boyfriend's birthday dinner.

The room was to small

Ventajas: The room was way to small. I never been in a place like this. I call the front desk to see if they change the room and they do nothing

Meh..

Ventajas: Swanky lobby doesn't translate to the rooms, which are cramped and awkwardly layed out. This is bottom end, despite the trendy sounding name. How anyone would rate this a 4 star property is beyond me. For first night of two night stay my room was oversold. They sent me to the Hyatt Times Square; much nicer.

Cable es una mierda

Ventajas: Ubicación

Desventajas: Cable por grado es una mierda