Opiniones de huéspedes
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Todas las opiniones
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Parejas
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Familias
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Negocios
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Viajeros en solitario
Valoración general
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10.0 "Bar increíble"
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8.4 "La ubicación es muy buena."10.0 "
Era fácil llegar al aeropuerto , opinó el 100%." -
8.3 "Servicio fantástico."8.0 "Al 80%
el personal le pareció muy amable ." 8.8 "El 88% dijo queel personal de recepción era maravilloso ." 8.0 "El 80% opinó queel servicio era muy profesional ." -
8.1 "Muy buena conexión a Internet."8.1 "Un 81% pensó
que la calidad del wifi era buena ." -
7.2 "Buen nivel de limpieza."7.0 "El 70% dijo que
las habitaciones estaban limpias ." 7.3 "Al 73% le pareció queestaba limpio ." -
6.1 "Las habitaciones están bien."5.5 "Solo el 55%
encontró correcto el baño ." -
5.9 "Relación calidad-precio estándar."6.3 "
Los precios del desayuno eran correctos , según el 63%." -
5.2 "El desayuno es deficiente."6.3 "
Los precios del desayuno eran correctos , según el 63%." -
4.7 "Malos servicios."4.7 "Al 53%
no le gustó el edificio ." -
2.9 "Piscina horrible."
Valoración general
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8.0 "Servicio fantástico."7.8 "Al 78%
el personal le pareció muy amable ." -
8.0 "La ubicación es muy buena."
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7.8 "Alta comodidad."7.8 "El 78% dijo que
las camas eran cómodas ." -
6.0 "Relación calidad-precio estándar."
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5.8 "Las habitaciones están bien."
Valoración general
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8.7 "La ubicación es muy buena."
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8.4 "Servicio fantástico."7.7 "Al 77%
el personal le pareció muy amable ." -
7.3 "Buen nivel de limpieza."7.1 "El 71% dijo que
las habitaciones estaban limpias ." 7.8 "Al 78% le pareció queestaba limpio ." -
6.1 "Las habitaciones están bien."
Valoración general
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8.3 "La ubicación es muy buena."
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8.0 "Servicio fantástico."
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7.6 "Alta comodidad."
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7.3 "Buen nivel de limpieza."
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6.2 "Las habitaciones están bien."
Valoración general
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6.1 "Las habitaciones están bien."
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10.0valoración de
This guest did not leave comments about this hotel.
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4.0valoración de
Close to Kentucky Kingdom. After laying in bed I found a bedbug on my back!
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6.0valoración de
very nice and clean room. shutter driver helped out with check-in and was very nice. Not enough check-in staff The restaurant was terrible. French onion soup was straight out of the can - no cheese or bread (never saw an oven). Salad was good but alfredo sauce was non-existent. Food was very poor quality and prices outrageous. Window curtains didn't close
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5.0valoración de
Price Once again, using a discounter resulted in being assigned a handicap room. This appears to be the hotels answer to offering reduced rashes.
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8.0valoración de
Excellent complimentary breakfast and friendly staff members. No.
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8.0valoración de
Close to downtown. The hotel website mentions happy hour in the bar. The bartender knew nothing about it.
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8.0valoración de
The staff was excellent. Polite, engaging, efficient, and helpful. who worked the night shift was particularly good. The finishings in the room were a little worn, but overall it was a very reasonably priced and enjoyable hotel.
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7.0valoración de
The temperature couldn't be adjusted
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10.0valoración de
This was our second trip to this Hotel, we have been going to Churchill Downs for our Anniversary and it is very close and makes our day even more special.
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1.0valoración de
Beds and Pillows were comfortable Location is very close to airport; but noise is expected. Had power outage due to housekeeping mistake which woke up the whole hotel on Mothers Day morning it was horrible experience. Hotel offered late check out - room had no power so that didn't help.
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10.0valoración de
Quiet The pool area. Was freezing i door pool needs to be heatef especially if the pool is indoors and you are blasting the air. We couldnt swim comfortably because we were shivering
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10.0valoración de
This guest did not leave comments about this hotel.
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10.0valoración de
This guest did not leave comments about this hotel.
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9.0valoración de
This guest did not leave comments about this hotel.
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10.0valoración de
The hotel was extremely nice for the price. The front desk attendants during our stay were very friendly and helpful. There are not a lot of restaurant options around the hotel.
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5.0valoración de
Fairly new The curtains didn't close all the way. We were in a corner room with wraparound windows. The comfort was average. All was just average
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5.0valoración de
The phone in the room didn't work and hair dryer didn't either and the blinds in the room was cut all to peices it was not the star hotel I thought I was getting this was the worse hotel for the price we paid
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7.0valoración de
This location works well for us. The restaurant is mediocre at best. Staff in restaurant was great but front desk was just average. He was efficient but didn't go out of his way to help when we had a problem with the key card.
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7.0valoración de
Appearance is very nice, tidy, refreshed Not enough parking for size of hotel and hotel very bland for appearance
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6.0valoración de
Good location near airport Carpets were stained needed cleaning.
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2.0valoración de
New Common area and room AC in the hotel is terrible. The staff is not very responsive or friendly. This is not a 3 star hotel is any way. You need to make this a 2 star hotel.
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3.0valoración de
The pool We paid for a hot breakfast instead was told that the stove was broken. The restaurant was charging $5 for continental breakfast. Also my room wasn't cleaned and had to ask for towels and trash to be taken out.
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3.0valoración de
It was conveniently located near Kentucky Kingdom It was lacking in cleanliness. The staff was not helpful. And instead of cleaning our rooms, the maid decided to put a do not disturb sign on the doors of both of our rooms, pretending that we had done it so she didn't have to clean.
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1.0valoración de
This guest did not leave comments about this hotel.
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7.0valoración de
the says was amazing and very helpful Dirty bed skirt
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7.0valoración de
Only complaint is dining area was so cold the food would not stay hot - outside door was open almost all weekend
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4.0valoración de
The location One of the staff members was hitting on my girlfriend and there was no spa the pool was smaller then the picture
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6.0valoración de
I think my husband and I both got bitten by bugs when we were sleeping. We both had bites and hadn't been anywhere else where it would have likely occurred. Called hotel.
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7.0valoración de
The room was clean and well appointed. Fully stocked. Plenty of hot water. Parking is small and cramped and access to the property is limited to one road. Easy to drive by and miss the turn in.
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6.0valoración de
The location to attractions. The dryer broke down while drying our clothes. Staff member said wait until next morning to speak to manager and leave clothes wet. We needed to leave early and had no time to wait to wash clothes again and dry them. I insisted she call manager. She did.
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4.0valoración de
Room was ok. They were sold out of double beds and was offered Roll away bed which was nice. The staff seemed like they did not know what they were doing-very unprofessional. A staff member knocked on my door offering me a blanket. I told him I didn't order it and seemed confused by this. Some guest had ordered it but he did not know wharoom
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10.0valoración de
From the moment you walk through the front doors at Holiday Inn you are in relax mode. The AMAZING staff welcomes like you are a family member. This hotel is beautiful inside and out. The entire place is clean and fresh from top to bottom! And don't forget the FREE parking! This is a major plus for any hotel these days. I have stayed closer to downtown and paid $25.00 per day to just have my car sit in the parking lot, you won't find that here. Shuttle service, Unbelivable! even if it's is just running you down to the local store and back. Trust me you will get your monies worth here. I have all my friends and family stay here as well as business clients from all over the United States. :) :) :)
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8.0valoración de
The hotel staff is friendly. Overall this hotel was a good stay for the price. It is very close to the airport and close to some fast food restaurants.
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8.0valoración de
The staff @ this hotel was great, but somehow we got a handicap equipped room. The shower had no lip around the bottom (for wheelchairs?) and the water went all over the floor every morning!! The bath mat was soaked and if you hung it up to dry, they assumed you didn't want a fresh one. Forgot to refill the coffee basket once, but no deal-breakers.
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10.0valoración de
This hotel is like a 4 star hotel!! I stayed here for one night for business. The staff was very helpful. It snowed and the clerk was nice enough to find me a cab that was running late on a Sunday night. She even lent me her ice scraper for the morning! Checking in and out was very smooth. The hotel is even prettier than the pics. The room was impecable. Breakfast was unusually inexpensive. This hotel is very close to highways and the airport. The bed was also very comfortaable. I have to return in March and I will without a doubt stay here from now on! My only reccomendation is to get black-out curtains that cover the whole window.
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10.0valoración de
Stayed in a group over from London, we were here for the Ryder Cup, and had a great time. The hotel staff are 1st class, and the cocktail bar lady was fabulous......a knockout. Would love to stay again.
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10.0valoración de
The hotel was very nice. Everyone there went out of their way to accomodate us. We left a small suitcase in the lobby the day we left. When we got home, we discovered that we did not have it. We called the Hotel that night, and within a day it arrived safety back to us. This was much appreciated.
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10.0valoración de
This is one of the nicest places I've ever stayed. I will definitely stay again!
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10.0valoración de
You too will be surprised. The recent construction of this hotel has made it damn near 5 star. I was really impressed with the entire hotel. It's completely upscale, far different from any Holiday Inn I've ever seen. Clean, roomy, classy (probably the first time that word was associated with Holiday Inn.) Not sure if I'll ever get back to Louisville, but this would be my no-brainer choice in the future.
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10.0valoración de
This guest did not leave comments about this hotel.
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8.0valoración de
Excellent complimentary breakfast and friendly staff members. No.
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8.0valoración de
Close to downtown. The hotel website mentions happy hour in the bar. The bartender knew nothing about it.
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8.0valoración de
The staff was excellent. Polite, engaging, efficient, and helpful. who worked the night shift was particularly good. The finishings in the room were a little worn, but overall it was a very reasonably priced and enjoyable hotel.
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10.0valoración de
This was our second trip to this Hotel, we have been going to Churchill Downs for our Anniversary and it is very close and makes our day even more special.
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10.0valoración de
Quiet The pool area. Was freezing i door pool needs to be heatef especially if the pool is indoors and you are blasting the air. We couldnt swim comfortably because we were shivering
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10.0valoración de
This guest did not leave comments about this hotel.
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10.0valoración de
This guest did not leave comments about this hotel.
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9.0valoración de
This guest did not leave comments about this hotel.
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10.0valoración de
The hotel was extremely nice for the price. The front desk attendants during our stay were very friendly and helpful. There are not a lot of restaurant options around the hotel.
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10.0valoración de
From the moment you walk through the front doors at Holiday Inn you are in relax mode. The AMAZING staff welcomes like you are a family member. This hotel is beautiful inside and out. The entire place is clean and fresh from top to bottom! And don't forget the FREE parking! This is a major plus for any hotel these days. I have stayed closer to downtown and paid $25.00 per day to just have my car sit in the parking lot, you won't find that here. Shuttle service, Unbelivable! even if it's is just running you down to the local store and back. Trust me you will get your monies worth here. I have all my friends and family stay here as well as business clients from all over the United States. :) :) :)
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8.0valoración de
The hotel staff is friendly. Overall this hotel was a good stay for the price. It is very close to the airport and close to some fast food restaurants.
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8.0valoración de
The staff @ this hotel was great, but somehow we got a handicap equipped room. The shower had no lip around the bottom (for wheelchairs?) and the water went all over the floor every morning!! The bath mat was soaked and if you hung it up to dry, they assumed you didn't want a fresh one. Forgot to refill the coffee basket once, but no deal-breakers.
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10.0valoración de
This hotel is like a 4 star hotel!! I stayed here for one night for business. The staff was very helpful. It snowed and the clerk was nice enough to find me a cab that was running late on a Sunday night. She even lent me her ice scraper for the morning! Checking in and out was very smooth. The hotel is even prettier than the pics. The room was impecable. Breakfast was unusually inexpensive. This hotel is very close to highways and the airport. The bed was also very comfortaable. I have to return in March and I will without a doubt stay here from now on! My only reccomendation is to get black-out curtains that cover the whole window.
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10.0valoración de
Stayed in a group over from London, we were here for the Ryder Cup, and had a great time. The hotel staff are 1st class, and the cocktail bar lady was fabulous......a knockout. Would love to stay again.
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10.0valoración de
The hotel was very nice. Everyone there went out of their way to accomodate us. We left a small suitcase in the lobby the day we left. When we got home, we discovered that we did not have it. We called the Hotel that night, and within a day it arrived safety back to us. This was much appreciated.
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10.0valoración de
This is one of the nicest places I've ever stayed. I will definitely stay again!
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10.0valoración de
You too will be surprised. The recent construction of this hotel has made it damn near 5 star. I was really impressed with the entire hotel. It's completely upscale, far different from any Holiday Inn I've ever seen. Clean, roomy, classy (probably the first time that word was associated with Holiday Inn.) Not sure if I'll ever get back to Louisville, but this would be my no-brainer choice in the future.
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7.0valoración de
The temperature couldn't be adjusted
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7.0valoración de
This location works well for us. The restaurant is mediocre at best. Staff in restaurant was great but front desk was just average. He was efficient but didn't go out of his way to help when we had a problem with the key card.
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7.0valoración de
Appearance is very nice, tidy, refreshed Not enough parking for size of hotel and hotel very bland for appearance
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7.0valoración de
the says was amazing and very helpful Dirty bed skirt
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7.0valoración de
Only complaint is dining area was so cold the food would not stay hot - outside door was open almost all weekend
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7.0valoración de
The room was clean and well appointed. Fully stocked. Plenty of hot water. Parking is small and cramped and access to the property is limited to one road. Easy to drive by and miss the turn in.
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4.0valoración de
Close to Kentucky Kingdom. After laying in bed I found a bedbug on my back!
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6.0valoración de
very nice and clean room. shutter driver helped out with check-in and was very nice. Not enough check-in staff The restaurant was terrible. French onion soup was straight out of the can - no cheese or bread (never saw an oven). Salad was good but alfredo sauce was non-existent. Food was very poor quality and prices outrageous. Window curtains didn't close
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5.0valoración de
Price Once again, using a discounter resulted in being assigned a handicap room. This appears to be the hotels answer to offering reduced rashes.
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1.0valoración de
Beds and Pillows were comfortable Location is very close to airport; but noise is expected. Had power outage due to housekeeping mistake which woke up the whole hotel on Mothers Day morning it was horrible experience. Hotel offered late check out - room had no power so that didn't help.
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5.0valoración de
Fairly new The curtains didn't close all the way. We were in a corner room with wraparound windows. The comfort was average. All was just average
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5.0valoración de
The phone in the room didn't work and hair dryer didn't either and the blinds in the room was cut all to peices it was not the star hotel I thought I was getting this was the worse hotel for the price we paid
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6.0valoración de
Good location near airport Carpets were stained needed cleaning.
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2.0valoración de
New Common area and room AC in the hotel is terrible. The staff is not very responsive or friendly. This is not a 3 star hotel is any way. You need to make this a 2 star hotel.
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3.0valoración de
The pool We paid for a hot breakfast instead was told that the stove was broken. The restaurant was charging $5 for continental breakfast. Also my room wasn't cleaned and had to ask for towels and trash to be taken out.
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3.0valoración de
It was conveniently located near Kentucky Kingdom It was lacking in cleanliness. The staff was not helpful. And instead of cleaning our rooms, the maid decided to put a do not disturb sign on the doors of both of our rooms, pretending that we had done it so she didn't have to clean.
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1.0valoración de
This guest did not leave comments about this hotel.
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4.0valoración de
The location One of the staff members was hitting on my girlfriend and there was no spa the pool was smaller then the picture
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6.0valoración de
I think my husband and I both got bitten by bugs when we were sleeping. We both had bites and hadn't been anywhere else where it would have likely occurred. Called hotel.
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6.0valoración de
The location to attractions. The dryer broke down while drying our clothes. Staff member said wait until next morning to speak to manager and leave clothes wet. We needed to leave early and had no time to wait to wash clothes again and dry them. I insisted she call manager. She did.
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4.0valoración de
Room was ok. They were sold out of double beds and was offered Roll away bed which was nice. The staff seemed like they did not know what they were doing-very unprofessional. A staff member knocked on my door offering me a blanket. I told him I didn't order it and seemed confused by this. Some guest had ordered it but he did not know wharoom
