Hoteles en Santa Cruz

Ventajas: After spending a few days in a tradional style hotel, it was so nice to stay at a B&B. The boutique atmosphere makes you feel right at home. As soon as we arrived there was a social hour where couples were enjoying wine and cheese and a glass of wine on one of the shaded decks. We checked in and were immediately offered homemade cookies. The staff was very friendly, the room we stayed in had character and was exceptionally clean. My daughter was exhausted from all the traveling and whenever she walked into the bathroom and saw a rubber duck on the edge of the tub, she seemed at peace. I ran her a bath and she played with the duck and went to bed. Our only regret was that we only stayed one night.

Desventajas: The skylight over the bed lit up the room too early in the morning. They really need to find a way to block out the light. Also, we needed to use the pullout couch, and it was very uncomfortable. Saying that, we would most likely find a different room within the B&B, as we really enjoyed or stay. They did an exceptional job creating a cozy ambiance. It reinforced that we should always book B&B's when traveling.

Ventajas: Great stay! Very quaint and relaxing. Breakfast was wonderful and cookies were awesome. Staff was helpful and accomodating. Would stay again.

Ventajas: Friendly staff, home baked cookies, clean room with fireplace, DVD player, Eco-green, close to downtown and beach. They called ahead with instructions in case of late check-in after 8pm. Attendant picked up call after hours and offered assistance, overall great service. "Patio", which is a little table and chairs in the walkway in front of each room, and a bigger lounge area in the courtyard with fire pit was nice.

Desventajas: Windows didn't lock. That was uncomfortable given proximity to downtown and SCs many shady characters roaming it, but the building itself is locked with keyed entry. Some wear and tear to the room, like a few large scuffs on the walls and cleaning wear marks on bath furnishings.. Cute and clean place but inside room and outside building just wasn't as polished as it appears in booking pictures. Easy fixes the hotel should invest in to polish it up for their price range. Limited parking, but parking spots become available at dinner time.

Ventajas: Very pleasant, privacy, quite, nice staff

Ventajas: Staff was friendly and the room was great. I will stay there again when I go to Santa Cruz

Desventajas: I had trouble connecting to the internet.

Ventajas: The location and friendly service. Great experience. Will return in the future.

Ventajas: Free Parking in secure lot

Desventajas: Room was too small for two people, no closet, no wifi when I checked in, no phone to call desk clerk (who wasn't on site) about issues. No elevator ( I have a mobility problem). Clerk answered my complaints with an attitude. I would not stay here again.

Ventajas: I arrived for a 3 night 4 day stay over 4th of July The front desk was friendly however, not overly informative as I had heard them be to one of their preferred Hilton points member which was awkward. The layout of the hotel is clearly inconvenient. To get to my room on the 6th floor it required me to take an elevator to the 4th floor walk across to the other side of the building and take the 2nd elevator to the 6th walk across to the other end to reach my room. The room was clean and nice just like the pictures. The view after you got over the parking lot was beautiful of the mountains. For those who need it this hotel is "super dog friendly" and "family / little children" friendly as well. As a single older adult I did not appreciate that the pool and hot tub was filled with kids no matter what time of the day you went. Two pools on the property would have been great. Room service was exceptional, prompt reasonable and delicious I ordered a BLTA and it was well prepared they even added a fruit cup you could tell a chef prepared my meal. However, on my last morning I again ordered from room service. Same order but this time someone slapped a sandwich together used shredded lettuce on a BLTA ?? Who does that? I did also go to the cafe for morning breakfast $15 buffet it had a pretty good selection. The welcoming staff lacked enthusiasm to welcoming you in. The bar area was great and Christy, Kim and Alex were attentive and personable. I did manage to lock myself out of my room as I put the room service tray out into the hall. I approached the hotel maid who was cleaning the room next door. She was a petrified deer in the head lights gal as I explained my situation. She proceeded to tell me: 1) she didn't have a phone to call the front desk for me 2) she wouldn't use the room phone to call the front desk nor would lil suzanna allow me to use that phone. 3) sorry no can help was her response 4) I found the house phone at the other end of the floor and called the front desk they stated tell the maid that so n so said it was ok to open the door I returned to the maid she replied ok and kept vacuuming clueless to our conversation I had with her 5) I gave her a few minutes to finish the task at hand & walked back to the maid to say helllooo can you open the door? She then LIED that her key doesn't open any of the rooms. REALLY? Then how did you open every room on the floor? 6) I walked back to the house phone reexplained my situation they said they would send someone with a master key. 7) 25 min later still no one so I took the long walk and 2 elevators later to the front desk barefoot to top it off the hallway connecting the elevators had just been shampoo'd so now my feet are wet yuck!!! So I got two new keys and got back in my room lesson learned!!! 15 min later an additional room key was shoved under my door purpose???? For the price this place isn't as luxurious as the pics suggests Needless to say, I won't be back!

Desventajas: Didn't clean our room. Downgraded us from a king to two queens.

Ventajas: Conveniently located to the highway. Friendly front desk staff. Parking was convenient with multiple options in front and back of hotel. Ease of use with the restaurant/lounge in the lobby.

Desventajas: Housekeeping staff was noisy in the hallway speaking to each other. They started knocking on doors at 9am to clean the room when checkout is at noon. Also the AC unit in the room made a loud clunking noise when turning on and off.

Ventajas: The location. Quiet and tastefully decorated. Loved the blackout curtains We wished they had given us enough towels as we were three people. I was able to hunt down a housekeeper and she was very accomodating

Ventajas: Pool and spa Gym Security Room Grounds all fantastic

Desventajas: Then there was one employee that called himself the manager on duty. Now Ive been in management for 30 years and I would have to say that even at a fast ood establishment would have at the least suspended this individual with a written warning if they were worth keeping as an employee. His name is Kenny and he wad rude and condescending and wasn't willing to do anything to make it easier or more convenient for me. Not very Hilton like in my opinion.

Ventajas: The rooms are quiet, good-sized, and have light blocking curtains.

Ventajas: Nice and clean..pool was open in warm at the end of October.

Desventajas: Breakfast didn't start until 7am, may have been because it was a Sat? Also, the coffee in the lobby wasn't out until 7. Needed it after flying in from NY. Very minor complaints.

Ventajas: Friendly staff. Great food at the restaurant. Lively bar area. Bed was very comfortable. The room was clean and neat.

Desventajas: Light and exhaust in bathroom were not working the first night of stay. It took two visits to front desk the next day to have it fixed.

Ventajas: Beds

Desventajas: Kind of hard to get around the work being done-need maps!

Ventajas: The hotel itself is very pretty. Love that the windows in the rooms open all the way!

Desventajas: Service, especially in the bar and rrestaurant were very slow and not attentive. We had one meal that was good with great service but the other two, especially breakfast were extremely slow. We weren't asked if we would like a drink even!

Ventajas: The hot breakfast was decent.

Desventajas: First room had a extremely noisy refrigerator and a screaming baby next door. Front desk said I could unplug the fridge, but I couldn't. I needed the fridge for medicine. I was then offered ear plugs. Really earplugs? I have never heard of such a thing. Bed was too soft elevator setup was ridiculous. One elevator will take you part way up and then you have to walk down two corridors to get to the second elevator to get to the higher floors.

Desventajas: No limpiar nuestra habitación. Nosotros terrible de un matrimonio de dos reinas.

Ventajas: This hotel was very clean & the breakfast very satisfactory.

Desventajas: It took quite awile to check in because there was only one clerk & seversl of us arrived at once.

Ventajas: We enjoy plush hotel emenities, with very comfy bed. Enclosed and safe hotel bedroom. Clean!! And quiet. And very nice breakfast

Desventajas: Parking charge $7 a day?? Not sure why? Not mentioned in booking:-/

Ventajas: The rate cane dramatically vary in this town and at this hotel. When the rate is good we always stay here, it has the best amenities, nothing too fancy, but super nice, comfortable, tasty breakfast with lots of options. Feels more like home.

Desventajas: Nothing. This place is always great.

Ventajas: Continental Breakfast had a lot of options and it was only a short drive from the hotel to sunset beach!

Desventajas: Hot tub was closed for repair :( Only one elevator brought some wait time in the morning.

Ventajas: The receptionist was really nice and had our room cleaned ASAP because we got to Santa Cruz early. The room was really nice and big and so was the bathroom.

Desventajas: Some worker knocked on the door at 8am to drop the bill under the door, maybe the cleaning lady? But we had to do not disturb note on the door and thought it was kind of obnoxious.

Ventajas: It was convenient

Desventajas: Breakfast is mediocre and charged for parking.

Ventajas: Good location

Desventajas: Noisy.

Ventajas: Very clean and quiet. Nice.

Desventajas: Nothing.

Ventajas: Safe parking, great breakfast!

Ventajas: Nos gustaron los servicios del hotel, con camas cómodas. Habitación de hotel segura y resguardada. Limpio!!! Y tranquilo. Y muy buen desayuno

Desventajas: En el parking cobran 7 dólares al día? No estoy seguro de por qué? No se menciona en la reserva : - /

Ventajas: Clean & big. Very spacious.

Ventajas: The room was spacious for one or two adults, furniture & deco were pleading & not garish. The bed was comfortable - no soreness & refreshed in the morning. The bathroom's great - double shower & a separate vanity station so 2 can easily share & get ready simultaneously. The office & housekeeping staff were very nice, informative & accomodating. My son is ending is undergrad time at UCSC & I'm sure that I'll be staying here again this summer as we transition him to his next academic pursuit.

Desventajas: Parking spaces are too small - some are just silly access-wise. Also, access to the hotel is right on a roundabout. This is a pain in the ass & will confuse your GPS app :( More of a city problem (everybody hates the roundabouts) than a hotel problem but be aware.

Ventajas: Great location - quick walk to the water. Staff was great - friendly at check-in, brought us a crib for the little one. Pool and breakfast included. Obviously not a 5-star resort, but I would definitely go back for a nice, convenient place to stay in Santa Cruz

Ventajas: Only several minutes walk to the beach! The location is convenient and close to everything. We booked the king room with jetted tub. The room was very clean, I thought the layout was a bit odd but we managed and it actually worked out great! The bed was super comfortable! I'm sad we couldn't stay longer because the rain started to come in and we wanted to make it back home before the storm came. The pool area from where I could see on the third floor looked decent. Each floor had ice and vending machines which was awesome! I wasn't hungry so we didn't look at the breakfast options and I'm bummed I didn't. The staff were pleasant. Overall, we'd definitely come back! Well worth the money!

Desventajas: The jetted tub were a little outdated but it was huge!

Ventajas: Close to the beach.

Desventajas: Two wall plus didn't work. Strong smell of cleaning products. We had to air out the room. Asked for a quiet room but room was facing pool. Maid came in without us having a chance to respond to her one knock.

Ventajas: The location is fantastic, close to the beach and downtown. Love that they have bicycle rentals now. The staff is great, very friendly and professional. The pool is nice and clean.

Desventajas: We stayed here 2 years ago and it seems to have gone downhill since then. The furniture was beat up, the linens soiled. It was a busy weekend in Santa Cruz and the rates were very high as well.

Ventajas: Staff was excellent; very nice and helpful. Location was convenient. Room was clean.

Desventajas: There was a $20 charge for the rollaway bed, and $25 charge for a late checkout (12 - 3PM). Bed was a little uncomfortable.

Ventajas: The beds were very clean and comfortable.

Desventajas: The vending machines were broken.. The parking lot was full on a Monday night and the spaces are so small every car was double parked ( very frustrating). I especially didn't like how the hotel sat on a busy street corner. The pool area also closed very early, 9pm which seemed strange for a vacation town..

Ventajas: I had a great time in my visit to ocean pacific lodge the room was great the location is excellent the breakfast was filling and delicious

Desventajas: No smoking rooms or designated smoking areas.

Ventajas: Limpio y grande. Muy espaciosa.

Ventajas: Fantástica ubicación - a un corto paseo al agua. El personal era fantástico, amable en el check-in, nos trajeron una cuna para el pequeño. Piscina y desayuno incluido. Obviamente no es un complejo de 5 estrellas, pero sin duda volveré para un buen lugar para alojarse, conveniente en Santa Cruz.

Ventajas: The bed was comfortable, bedding above average.

Desventajas: Bath tub inviting but the water leaked down the drain. No closet or anyplace to hang clothing. Shampoo/conditioner was horrible, seemed like shower soap. No coffee in rm. TV, no remote so useless. Breakfast in another building just bread stuff.

Ventajas: It was clean, quiet and very well appointed for the price.

Ventajas: Lovely room, great staff!!

Desventajas: Parking was AWEFUL!!!!

Ventajas: Location, cleanliness and privacy

Desventajas: Room was still dirty after check in time

Ventajas: the architecture

Desventajas: the parking for the side house..

Ventajas: Private, clean, not strict on surveillance on guests afterhours

Desventajas: The breakfast could've been better

Ventajas: Super friendly staff

Desventajas: Not much for breakfast just juice and bread pretty muchExtra charges on my credit card no reason

Ventajas: The decor was pleasant

Desventajas: The place was advertised and appeared very high end. Boasting a recent multimillion dollar renovation. But the original single pane sliding glass door leaked and made that half of the room cold. Not that you could really tell because the heater hardly worked. Despite turning it up to 90, only like warm air came out. All the lights are on motion/timers. So they go off al the one. There's about a 1 inch gap at the bottom of the door to the main hall and no privacy on the porch area st all. The toilet was only surface cleaned and there's no microwave. and they tacked on a $39 "hotel fee" which I had no idea about. It couldn't have been bad for $100 a night room, with a token pastry and oatmeal type breakfast. But for over $200, and no breakfast.... oh and to order in... they wanted $10 for a yogurt parfait (now of course I didn't get one, so maybe they're amazing but for that price who would) and charge a 23% gratuity (really?!?!?) and a $10 delivery fee. So it would have been $23 for some yogurt and granola!!!

Ventajas: The staff was guest and helpful, the property and facilities were nice. They upgraded us upon arrival. It was quite, peaceful and beautiful even with a wedding and other events happening.

Desventajas: The only thing that lacked was the ability to get ice in the building, it would have been nice to have a microwave, and there wasn't a guest book that told about all of the amenities and where to access them.

Ventajas: Very pretty and peaceful setting. The staff is very professional and attentive. The location is perfect for my purpose, which was family business and staying out of the beach/resort fray closer to the water.

Desventajas: No in-room coffee. You have to slog up to the separate building where the registration desk is located to get it. Form doesn't follow function with the new décor. Bedside lights shine straight into the face and aren't adjustable. The faux abacus headboard isn't comfortable to lean against. The look was probably a good idea on paper, but that's pretty much where it stops.

Desventajas: The rooms were out dated and you could hear everything from the rooms next to you to the rooms above you...honestly a super 8 motel probably has better sound proofing...The food was over priced and the pool was so dirty. I would never stay at this hotel again even if it was free.

Ventajas: The location and landscaping was really nice. The flowers around the property were really beautiful. The fitness center and nature walks are pleasant. The pool and cabanas were also pleasant for lounging. The reception area was tastefully arranged. The free coffee and tea in the gym lounge was also great.

Desventajas: The interior decor of the room left much to be desired. The room felt dark and depressing, and the decor was really hideous and not welcoming. The signage around the property was also poor, so when I had a guest come to visit me, it took several minutes of providing directions before my guest was able to find my room. A basic sign saying "Rooms 700-1000 --->" would be incredibly helpful on such a large and sprawling property. The coffee provided in the Sunset restaurant was dreadful - the acrid, burnt taste could not be masked even with generous amounts of cream and sugar. Please fix this!

Ventajas: The Chaminade setting is fabulous. It is nestled in the mountains that overlook forest and the beautiful Monterey Bay. There are patios with tables that overlook these views. The breakfast buffet was a good value ($15-18) for the selections offered, especially considering the dining area overlooked both forest and ocean.

Desventajas: There was an additional $25 per night resort fee required at check in, in addition to the price I paid through Kayak. I thought the resort fee was included in the listed Kayak price. Also, the rooms are basic, with no safe, microwave, or mini fridge.

Ventajas: El personal fue hospitalario y servicial, el hotel y las instalaciones estaban muy bien. Nos cambiaron a una habitación mejor al llegar. Era bastante tranquilo y bonito, incluso a pesar de haber una boda y otras actividades paralelas.

Desventajas: Lo único que faltó fue poder conseguir hielo; también habría estado bien tener un microondas, y no había un libro de huéspedes que explicara los servicios disponibles y donde acceder a ellos.