Hoteles en Santa Cruz

Ventajas: Great location, super clean and friendly

Ventajas: La ducha,

Ventajas: No tengo ninguna queja. Complacieron todas nuestras peticiones. Me alojaría aquí de nuevo.

Ventajas: Ubicación

Ventajas: Fantásticas instalaciones, buena ubicación. Dulce de la ducha! Buenas toallas. Cafetera y nevera en la habitación. Las camas son cómodas.

Ventajas: Great location, convenient to downtown, it's been relatively recently refurbished and is easy on the eye.

Ventajas: Overall I really liked the concept of the hotel. My room was comfortable and well designed. The lobby, pool area, and touches like the mats by the elevator were nice. Staff was very helpful and kind when I complained about the pool issues, the manager of the restaurant let me know that they're going to hire a pool attendant.

Ventajas: The staff is actually warm and welcoming, not just cold or professional. The rooms are smart and clean and the beds are unusually comfortable. The decor and cleanliness of the pool area is refreshing; the bar attached to the pool deck is a very nice touch.

Ventajas: Friendly staff, clean, nice pool , big shower

Ventajas: Overall this is a good hotel with very nice staff. What I expect from a Marriott. Everything was clean and there was tons of parking for self park. Our room was spacious and the hotel was quite. The pool looked very popular for families and the restaurant always had people in it- but we didn't visit either.

Ventajas: Upscale hotel very close to the beach. The interiors are very well appointed and well thought off. The heated pool and hot tub are quite awesome and the pool side bar is a blessing. They have got cabanas on pool side, which can either be reserved or on first come first serve basis (did not use, so not so sure). The Solaire in house restaurant is quite upscale and offers quite a variety of sumptuous eating options. Overall an excellent hotel with courteous staff.

Ventajas: The hotel staff gave our party of 150 people 5 star service, the food created for the buffet was excellent, valet service for our guests was a wonderful touch, the ballroom was spacious with tasteful decor, and our private room was clean and well designed. Above all our event planner was knowledgeable and accommodating!

Ventajas: Free Parking in secure lot

Ventajas: Staff was friendly and the room was great. I will stay there again when I go to Santa Cruz

Ventajas: The location and friendly service. Great experience. Will return in the future.

Ventajas: Bonito y limpio. La piscina estaba abierta y climatizada a finales de octubre.

Ventajas: Beds

Ventajas: Pool and spa Gym Security Room Grounds all fantastic

Ventajas: Conveniently located to the highway. Friendly front desk staff. Parking was convenient with multiple options in front and back of hotel. Ease of use with the restaurant/lounge in the lobby.

Ventajas: The rooms are quiet, good-sized, and have light blocking curtains.

Ventajas: The location. Quiet and tastefully decorated. Loved the blackout curtains We wished they had given us enough towels as we were three people. I was able to hunt down a housekeeper and she was very accomodating

Ventajas: Friendly staff. Great food at the restaurant. Lively bar area. Bed was very comfortable. The room was clean and neat.

Ventajas: The hotel itself is very pretty. Love that the windows in the rooms open all the way!

Ventajas: The hot breakfast was decent.

Ventajas: I arrived for a 3 night 4 day stay over 4th of July The front desk was friendly however, not overly informative as I had heard them be to one of their preferred Hilton points member which was awkward. The layout of the hotel is clearly inconvenient. To get to my room on the 6th floor it required me to take an elevator to the 4th floor walk across to the other side of the building and take the 2nd elevator to the 6th walk across to the other end to reach my room. The room was clean and nice just like the pictures. The view after you got over the parking lot was beautiful of the mountains. For those who need it this hotel is "super dog friendly" and "family / little children" friendly as well. As a single older adult I did not appreciate that the pool and hot tub was filled with kids no matter what time of the day you went. Two pools on the property would have been great. Room service was exceptional, prompt reasonable and delicious I ordered a BLTA and it was well prepared they even added a fruit cup you could tell a chef prepared my meal. However, on my last morning I again ordered from room service. Same order but this time someone slapped a sandwich together used shredded lettuce on a BLTA ?? Who does that? I did also go to the cafe for morning breakfast $15 buffet it had a pretty good selection. The welcoming staff lacked enthusiasm to welcoming you in. The bar area was great and Christy, Kim and Alex were attentive and personable. I did manage to lock myself out of my room as I put the room service tray out into the hall. I approached the hotel maid who was cleaning the room next door. She was a petrified deer in the head lights gal as I explained my situation. She proceeded to tell me: 1) she didn't have a phone to call the front desk for me 2) she wouldn't use the room phone to call the front desk nor would lil suzanna allow me to use that phone. 3) sorry no can help was her response 4) I found the house phone at the other end of the floor and called the front desk they stated tell the maid that so n so said it was ok to open the door I returned to the maid she replied ok and kept vacuuming clueless to our conversation I had with her 5) I gave her a few minutes to finish the task at hand & walked back to the maid to say helllooo can you open the door? She then LIED that her key doesn't open any of the rooms. REALLY? Then how did you open every room on the floor? 6) I walked back to the house phone reexplained my situation they said they would send someone with a master key. 7) 25 min later still no one so I took the long walk and 2 elevators later to the front desk barefoot to top it off the hallway connecting the elevators had just been shampoo'd so now my feet are wet yuck!!! So I got two new keys and got back in my room lesson learned!!! 15 min later an additional room key was shoved under my door purpose???? For the price this place isn't as luxurious as the pics suggests Needless to say, I won't be back!