Samsun hoteles

Ventajas: i Enjoyed the service at the lounge bar I found the barman very smart @polite his name was mr fatih. Sohin Also when I came down for coffee the young lady who was on duty was very professional and kind your bar=manager was very nice when y have lovely staff like these three people it’s a credit to your hotel I would come back again. The lady who done my room was great it was spotless room cleaning . Best wishes. Mr d ferries

Desventajas: I found your lounge had no atmosphere especialy when you have staff walking about and not making conversation with paying guests I know they are doing there job but how nice it would have been to be asked by anyone are you enjoying your stay. The 11 days I was there only 3 staff asked me daily if I was enjoying my stay I also noticed allot of y staff to look at were to serious and no smiles from anyone i

Ventajas: The private peach and the comfort bed

Desventajas: The burning spots on the carpet in my room

Ventajas: The hotel itself is perfect

Desventajas: Nothing much around in the area of the hotel

Ventajas: Location - cleanliness were perfect

Desventajas: None

Ventajas: Every thing

Desventajas: Nothing

Ventajas: Great location on seafront, really nice public areas & restaurant, very comfortable room with beautiful view. Everything was top quality and the staff were all fantastic - endlessly helpful & friendly, very welcoming

Desventajas: Nothing

Ventajas: Everything, from the rooms, to the cleaning to the staff. The staff was the kindest people i have ever meet at a hotel

Desventajas: Everything

Ventajas: Cleaning Staff cooperation

Desventajas: Poor wifi Expensive breakfast

Desventajas: Some of the staffs are not treated kindly.

Ventajas: Staff was so friendly and helpful.

Desventajas: Breakfast has to be little bit better.

Ventajas: The breakfast buffet and restaurants is a must .... Ive been here twice, happy each time -

Ventajas: I was blown away about the value for money of this property. Obviously it was clean, the staff was helpful, but it's the extra bits that did leave a great impression on me: - It also had UK (or US, i don't know the difference) power sockets in the wall, which is quite rare - the breakfast was great - blue light in the shower - blinds that can be raised between the shower and bedroom, with only glass between them - most of the walls were windows, so you can have all the light you want - balcony - ceiling mirror above the bed - Beach is right across the street - you can ever get WiFi signal on the edge of the sand - the restaurant also has some tables with rose petals on them - just great for romantic couples

Desventajas: I really have nothing bad to say about this place, not even nitpicking.

Ventajas: Bed room Bath room

Desventajas: Very nice otel , comfort anf frindly staff , very nice Turkish breakfast.

Ventajas: Our stay was outstanding!!! This is turkish hospitality at it´s best. Really wonderful and helpful staff, georgious and clean rooms, high level restaurant with perfect breakfast and dinner. We got way more than we have expected!!!

Desventajas: NOTHING!!!

Ventajas: Room was better than expected. Bathtub was larger then photo. View of my room was great

Desventajas: Although room was well cleaned, closet seat were stained and it was a bit disgusting. I asked to hotel staff to change the seat they couldn’t do anything that’s why I had to ended my stay early. Breakfast served to hotel customers is much more simple when its compared to restaurants customers and it is not mentioned before serving.

Ventajas: Nice location and very helpful staff

Ventajas: The breakfast

Desventajas: Nothings everything was excellent

Ventajas: Perfect

Ventajas: Great breakfast included! Nice early morning walk along the waterfromt.

Ventajas: The silence of the room was perfect. So was the bed. Ideal for a healthy sleep.

Desventajas: There wasn't enough parking space for all cars.

Ventajas: Nice hotel, tasty breakfast, convenient room

Desventajas: The hotel could use a bit of renewal

Ventajas: The place

Desventajas: Nothing

Ventajas: nice hotel with nice staff

Desventajas: a good overhead shower would've been nice. also, breakfast could've been better

Desventajas: Beds are not comfortable Rotten oranges were served for breakfast not enough towels were provided and no complementary water was provided the second night

Ventajas: Everything was very nice. We enjoyed our stay.

Desventajas: We booked a quadruple room for 3 of us so we stay more comfortable. But instead were given triple room without any place to move inside the room.

Ventajas: Very nice hotel, spacious and clean rooms.

Desventajas: Limited items on breakfast menu, location is a little far from city center, however there is a shuttle bus available but the hotel management didn’t inform us when we checked in. No bellboy to carry the luggage.

Desventajas: The AC waz not cooling

Ventajas: Safe parking for our motorbike

Desventajas: Fire alarm going off in middle of night.

Ventajas: Perfect !!!

Ventajas: It's a nice hotel, but no more than nice.

Desventajas: English!!! They should understand that they need to be able to speak ENGLISH!!!

Ventajas: We booked this hotel becouse we trusted the Hilton brand. It has a good location, rooms where nice and clean, with comfortable large beds and large comfy pillows. Housekeeping did a good job on daily cleaning. The shower was superb shampoo, conditioning, and a good smelling showergel was included. A big extra for the 24 hour room service and restaurant availability. If I wanted to eat a hamburger at 2 in the morning I could have. I reccommend to try the Youghurt kebab it was one of the best kebab dishes I ever had! I had a smoking room, I have never ever been in one, I loved that I dont had to get dressed and get out infront of the building every time I want to smoke. There was a receptionist gentleman (I forgot His name) He checked us in, He speak excellet english, He was very friendly polite and professional. Too bad He was the only one I could say this about. Hotel frontier area is closed, and procetcet by security guard. Rooms have a sound proof window no noise was heard from outside. Too bad its not openable, but the aircondition fixed the problem. When You remove Your keycard from the wall slot the electricity stops so as the AC. It wasnt a problem in October, but I can imagine entering an oven-hot room at summer and You have to wait in the hot room to get cool by an AC becouse You cant open any window.

Desventajas: As I mentioned one of the receptinist gentleman was speaking excellent english, He was very friendly and polite. His other collegues was lack of any kind of english knowledge. When I went to the reception desk and say "good afternoon" all I received was a "ha?" I asked for a large bottle of non-sparkling mineral water, and if its possible at room temperature please becouse my collegue had some problem with his throat. When he looked at me like an alien I knew it will be difficult. After 2 minutes of playing Activity I received a small ice cold sparkling bottle. The exact opposite I was asking for. I gave up and thanked for the "service" I understand that +90% of the guests are Turkish. But Samsun is not a small town, and Hampton Hilton is not a 5 room pansion. I dont know how is it possible to employ personell on the front desk who cannot communicate with international gusets even at basic level. Wifi is a bit more complicated as usual, You have to visit a website to enter the passcode, and the connection breaks after 24 hours so You have to visit the website and enter the passcode again. It is not a big deal, but I wasnt noticed the break of connection and my phone was using data roaming for hours before I noticed that Im not using wifi anymore. Brekfast was at average level, I could imagine more variants of bakery but it was okay. Overall We didnt regret to come here, aside it is impossible to communicate with the staff, the hotel offers a pleasant stay with a good restaurant and clean rooms. Im not saying we will not come back again, but we will look at other hotels also before we choose.

Ventajas: Clean room Bed sheets smells fresh Good breakfast

Desventajas: The bathtub in some of the room is high and not safe at all. There is no emergency plan in the hotel , my family was stuck in the elevator for more than an hour!!!!!!

Ventajas: Every thing

Desventajas: The air conditioning need to fix coz it was not working

Ventajas: food and room size

Desventajas: The Laundry was very expensive

Ventajas: Staff , view , seaside location , food ...

Ventajas: Very good staff, thank you very much

Ventajas: Nice location and great value for money.

Ventajas: Location is good, but it isn’t the best Breakfast is good

Desventajas: Staff are unprofessional, especially reception staff. It really was a bad experience because of such small silly things. First of all, they don’t know English all other languages, even though they didn’t try to help. They put one small bottle water for two guests. However, I asked them for water they told me you can take from mini bar and would not be charged, but they charged me for 8 turkish lira for one bottle of water. Money is nothing, but attitude lasts. I passed into samsun for one night and really was a bad experience in this hotel.

Ventajas: ..

Desventajas: Room is very cold. Personal is bad

Ventajas: Nothing

Desventajas: Every thing was poor Poor breakfast, no internet in our 2 rooms just in the lobby Location is very far from the city center Not clean

Ventajas: Good Location, beach was literally 2min walk, my room had a small balcony with the sea view from the side. Large comfortable bed with fancy lights. Private Parking, Good concierge service. Breakfast was really good, lady managing the breakfast was very friendly and welcoming. Shops and restaurants were close. Overall good atmosphere

Desventajas: Window glazing in the room was not very good, can hear the traffic. A bit dark in the washroom, No one speaks or understand English.

Ventajas: Everything and stuff

Desventajas: Nothing

Ventajas: Breakfast is rather tasty.

Desventajas: Smoking room is not ok.

Ventajas: Beautiful hotel and very Attentive staf

Desventajas: Only wifi

Ventajas: beautiful hotel a d very attentin staf

Desventajas: Only wifi

Ventajas: Bed OK extra ; big room ; clean ;

Desventajas: No proper light for reading in bed ; fixed shower ; poor internet

Ventajas: Great, clean room with a hreat sea view. The hotel has a luxurious atmoshere. On the back sife of the hotel are many fine restaurants and a great sandy beach.

Desventajas: It was not allowed to swim together with my wife, seperate opening times for men and women. That is why I will not sleep there again.

Ventajas: lighting

Desventajas: location

Ventajas: Everything were good cleaning hotel the location was excellent in the samsun Merkez- the breakfast was excellent.

Desventajas: They have to provide ironing facilities in the rooms

Ventajas: Location was great, breakfast with lots of choices, staff was really helpful. The room was new, good furnished and big!

Ventajas: The location only!

Desventajas: There is more negative points to say about this hotel, but I will summarize with below points: - in general it’s the worst hotel ever booked. - reception staff had bad attitude, you will feel they don’t to work here and you are not welcome to be here! - the hotel and specifically the room is not clean; you can notice the dust everywhere, carpet condition is too bad, furniture is very old and broken, bathroom in very bad condition, bathroom door handle was broken means if the door close can’t be open easily! - breakfast area is dirty and smiley. - Wifi is very slow and sometime is not working. With all of these I think there is serious problem on managing the hotel ... I highly recommend to rectify these issues to attract people booking st this hotel specially you have good location!

Ventajas: Location - clean - breakfast very good - comfortable

Desventajas: One of the staff must be more polite when dealing with customers.

Desventajas: Tener que dejar la llave del coche en el garaje

Ventajas: The location

Desventajas: The staff.

Ventajas: Good

Desventajas: The primary annoying point is that the room was all smoked thru.

Ventajas: every thing was great.

Desventajas: it was OK.

Ventajas: In general the day-to-day staff were pleasant and helpful

Desventajas: The management did not abide by the rules of Booking.com. They insisted on using the exchange rate at the time of booking rather than the rate on the date of payment and they charged an additional 18 Euros commission which is also not in line with the Booking.com regulations. The management were extremely rude and aggressive when challenged about these things.

Ventajas: All was good. The hotel staff, premise And breakfast were excellent!

Ventajas: Relación calidad/ precio

Desventajas: Ubicación

Ventajas: free parking in car park below hotel even if that is in the narrow streets of the city center but just a few parking spaces available. Hotel looks modern and clean but don't expect luxery. Breakfast was nothing extraordinary but absolutely fine. A stay for 30 EUR is absolutely fair, 50 EUR would be too much. It is walking distance to Ataturk Park, city center and seaside

Desventajas: Staff did not speak English at all

Ventajas: It's on a narrow but not so busy side street. Waking distance to the sea side and çiftlik area. The breakfast was very good. The car park is a great plus. Very friendly personal. I would definitely recommend!

Desventajas: The mattress was a little too hard. The room smelled like smoke.

Ventajas: The Manager Ibrahim was very helpful when we checked in. The initial twin room smelled of cigarettes. When |I said I wasn't going to accept the room, we were offered a double room each at the same price.

Desventajas: The Bell Boy or Waiter was not very pleasant to my colleague when he reported a problem with the safe in his room. A little bit of better Customer Service attitude on the part of this young man might go a long way.

Ventajas: Staff were helpful despite us knowing no Turkish and they have little English. Nice spacious reception area - good place to meet friends.

Desventajas: Gymnasium was often used as sleeping quarters for someone - This made it unsuitable to use as a gymnasium in the early mornings.