Qiandaohu hoteles

Ventajas: So clean and peaceful. The staff were always helpful and friendly. Comfortable morden rooms very well maintained.

Desventajas: Breakfast was pricey,

Ventajas: clean, location, view, food

Desventajas: Against the official Chinese law, it is not allowed to smoke in the restaurants. But we had lunch twice on the 2nd floor and other guests kept smoking within the hotel restaurant. We reminded the staff to tell the guests to stop. But we were told to be patience 'cause they had book a big table and the smoking guests were more important. This is even against Chinese law, but none of the staff care about it! Really bad quality control of the local Hilton management...

Ventajas: Nice room, kingsize bed really good. Dinner very good.

Desventajas: Only one pool was open, two close. No Beverage direct at the pool.

Ventajas: Generic breakfast, just like most of the 5 start hotel, and very limited choices for me, it's OK, but not meet my expectation. All kinds of food has provided, but quality still have room to improve.

Desventajas: Food there is not good enough, the Japanese sushi bar and Chinese restaurant is at average level. To a resort, not good enough. And there is not too much choices near the resort, it will take at least half an hour to drive to the town of Chun'an if you want to try some local food

Ventajas: Good view from the room and it’s quite spacious. Nice staff who seeks to give you the best room available. However, they have tried too hard to sell the executive package. The Chinese restaurant is excellent. Breakfast is alright but not exceptional. The Japanese restaurant is not great.

Ventajas: Good facilities.

Desventajas: Too expensive.

Ventajas: Second time back to this hotel. Just as nice as the last time. We enjoyed our stay and would definitely return again.

Ventajas: Very clean. Lovely resort. Helpful staff

Desventajas: My room was on the ground floor with a bank of trees right in front of the windows so no view. So although large it felt quite claustrophobic and dark

Ventajas: Very helpful staff willing to do their best for you Location and view on the lake perfect from the room Large rooms Activities on the site including boat, nice walks around the hotel, swimming etc...

Desventajas: Breakfast buffet with many choices but not up to the hotel quality, a bit disappointing just like the restaurants for lunch and dinner Location on a Peninsula requiring either a car or taxi from Hangzhou or Qiandao Lake

Ventajas: View from my room was excellent. We upgraded to a club room after consulting with the checkin staff. It’s a great IHG resort experience in China. *Robot staff were so adorable. Apprieciate for the lunch box before we leave. I’ll definitely be back. Best wishes.

Ventajas: The views are amazing. The property is beautiful with nice pools, nature trails and scenic outlooks.

Desventajas: Western food options were quite limited and not very good. Our AC in the room didn’t work well and our room got quite hot.

Ventajas: The location is beautiful and very private. The hotel has its own area of the lake with picturesque views giving the feeling of exclusivity. We really enjoyed the out door pools and also walking around the very large hotel grounds which has gardens as well as several view points. The hotel building itself was nice with the amenities you would expect from a 5 star hotel. The hotel breakfast offers a mixture of both western and eastern choices which in our opinion is always a plus. Overall we enjoyed our stay and would be happy to return both to the hotel and to the Qian Dao Hu area which is really beautiful!

Desventajas: If you are offered room number 100 do not accept it! We were given this room the 1st night and it turns out it shares a wall with some staff facility on the other side. Due to this we could very clearly hear noise and voices (even sneezing) through the wall until late at night. This made it difficult to sleep and frankly is not acceptable in a reputable hotel such as Intercontinental. Thankfully the staff help us change room around 10:30-11pm. In our new room we had no more noise issues.

Ventajas: It’s very quite, clean, nice view. Relaxing

Desventajas: The service and staffs were not matched to a five star hotel, I have stayed in many intercontinental hotel in many places, and they were all always good at service, but this one surprised me a bit, the waitress didn’t come over to us when we sat on the table asking for the drink, the receptionist was using some inappropriate expression when we checked in, and they never remind you to book a taxi 40 mins before you left as the hotel is away from downtown

Ventajas: nice rooms nice bathrooms

Desventajas: the food was miserable few staff speaks english

Ventajas: We got an upgrade for SPG members. The room was very spacious and of course the view was amazing. Location is in downtown, convenient if you want to buy something in the supermarkets or to try the local restaurants. Breakfast was fine, the staff was very friendly. Lounge is nice, but the variety of food is a bit small.

Desventajas: We did not like pool area much, because it was half-closed and full of people and screaming kids. Check-in and check-out time is too long. Need to improve it! Overall the hotel is not new, but staff and upgrade (if you lucky) can make you feel right.

Ventajas: nice lake view

Desventajas: much too expensive!

Ventajas: The whole hotel looked beautiful and there was a good view. The facilities in the room were good. The lobby bar was nice. The staff were friendly despite not being trained correctly.

Desventajas: It says 5 star but definitely isn’t. We booked into an international hotel expecting staff who spoke English or at least a couple of them, yet there was only one staff member who obviously wasn’t always available. The staff knew nothing of the area and where to go and what to see. The whole hotel felt like it had just been reopened after being closed for a while. The western restaurant had a very limited menu, and the food was borderline bad, with the cake shop in the lobby even worse. There was no service (drinks or food) or covers on any chairs by the pool which meant we decided against it. It was clearly still low season and the hotel was operating as such, just without declaring it to customers before booking. Staff were friendly but clearly not trained properly.

Ventajas: Front offfice -Lee service is great.