Desventajas: My first room was dirty. The bathroom sink was nasty there appeared to be blood on the wall and the tub had a crack in it. The second room toilet was not all the way clean so i just cleaned the spots off myself which left me feeling disgusted
Ventajas: Excellent price. Friendly staff.
Desventajas: Location. Though not far from the main strip, sidewalks are missing. So do not walk to city center with small children.
Ventajas: This hotel was clean, quiet, and comfortable, the food was good, the staff was friendly and helpful. Great job
Ventajas: Very good breakfast! Clean room
Ventajas: I arrived really late. The staff had my room ready to go. Pool was beautiful, staff was friendly and helpful and my room was comfortable.
Desventajas: Breakfast was the best but plenty to choose from
Desventajas: My room was dirty they left beer cans and used soap and the bathroom the whole room felt dirty.
Ventajas: The hot breakfast that is until 10 am was great. The whole property is non smoking so you did not walk through areas of old stale smoke air.
Ventajas: The employee was very nice, room was clean.
Desventajas: Room wasn't as large
Ventajas: I love the fact that they do not book locals. I am from Pine Bluff and I remember a lot of hotel that are not run down by the locals moving in and just making a mess of the hotel.
Desventajas: they seem short of staff at times. other than that it was great
Ventajas: Quiet, and close to where I needed to be the next day.
Desventajas: Breakfast was ok, could improve somewhat. I like that it started at 5 am though
Ventajas: The room was relatively clean, although some details were overlooked- the showerhead was gross with rust & buildup. There was some sort of powder behind the bed-kept hoping it wasn't for bugs. The staff was very nice & helpful- the best part of the stay.
Desventajas: Rooms really need updating, could smell smoke everywhere even though it says nonsmoking, the walls are paper thin and I could hear everything next door, the breakfast was gross and not quality food items, the price was too high.
Ventajas: Pleasant staff. Breakfast was standard continental. Room was nice and clean.
Desventajas: room very small,there was only about a foot of walking room between bed an tv stand. it was thanksgiving eve the hotel was almost empty and they still put on the second floor. beware of room 201.
Ventajas: We were on the first floor. The rooms were nice and cold.
Desventajas: Both my credit card and my boyfriend's credit card were charged.
Desventajas: Room dirty. Floor was dirty, carpet stained. Lack of towels.
Ventajas: The area was great.
Desventajas: The pillows didn't have pillow cases and the pillows had yellow stains on all of them. The housekeeper bought the pillow cases to my door for me to put them on. The ice bucket had old snot on it. The bathroom floor had vomit on it.
Ventajas: Comfy bed
Desventajas: I thought it was closer to the hospital
Ventajas: It was conveniently close to where I needed to be and the free breakfast was a plus considering I don't know my way around town or where to order food from
Desventajas: The linen was dingy/dirty and the tub also
Ventajas: The staff was courteous.
Desventajas: The first room that we spent the night had bed bugs. I reported it to the front desk and they moved us to another room. I feel that we should have been refunded for one night. Our suburban was broken into over night.
Ventajas: Towels were soft
Desventajas: Room could have been cleaner, toilet was dirty.
Ventajas: Checking out
Desventajas: The room was dirty. Our comforters had cigarette burns in them, our sheet and pillow cases were dirty, there was something like barbeque sauce on the wall. The room smelled like smoke and we do not smoke. The manager has not called me back about the room.
Ventajas: Convenient to Red Lobster, unfortunately maybe the best food in town.
Desventajas: Staff didn't seem to care much about anything. Breakfast food and supplies were not replenished in a very timely manner.
nice hotel clean room beds were nice and comfy for us. The pool was nice just needed a little maintenance done cleaning leaves out but overall our stay was great
Ventajas: close to our exit on and off interstate
Ventajas: Location and staff were friendly
Desventajas: Room was dirty and never had enough towels.
Desventajas: The phone to call the front desk malfunctioned when I tried to call them. This was in a handicapped room.
The room was very noisy - partly because of a deficient seal around the door. The person in the next room was extremely loud talking on the phone and opening and closing this side of the door between rooms. This is why I tried to call the front desk.
There is no soap tray in the shower - handicapped shower. I had to put the seat down to have somewhere to put the soap and shampoo.
Ventajas: I liked the lady who checked me into the hotel that night. She was very kind, and friendly. Overall, I would say, the staff were the best part about the stay.
Desventajas: Our sheets and bedding had cigarette holes in them, when our room was non smoking. Which isn't their fault, its the people who stay there. I would suggest washing non smoker bedding separate from smoker bedding.
There was a lot of dust in the room, which isn't a big deal, but I did find myself sneezing often!
But, despite the dust and bedding, I slept like a baby!
The complimentary breakfast was sad. I mean, hostess powdered donuts?!? And you guys had a delight setup with no delight?!?