Nanuet hoteles

Ventajas: Well located and designed to look like an upscale hotel, the Nanuet DoubleTree comes close but not quite. Praise is due to the design, and the staff who were consistently friendly and helpful. Our room if typical was nicely appointed but also had lots of peeling wallpaper and a broken evacuation sign both of which I reported. The trash cans in public areas were regularly overflowing which is not good. Like most hotels there was no complimentary breakfast but coffee in the room and lobby. The former machine was not optimal and the lobby coffee. while good, did not include a decaf option and was not available before 6 am. Nothing horrid, I know, but upscale hotels are defined by their service more than their appearance.

Desventajas: See above

Ventajas: Very comfortable beds!

Ventajas: Excellent room service

Desventajas: Wish the breakfast was included with our stay

Ventajas: Overall, very clean, very comfortable.

Desventajas: There was no continental breakfast.

Ventajas: Las almohadas

Desventajas: Limpieza del baño

Ventajas: breakfast beautiful, we travelled with our local football club staff very attentive and most helpful.

Ventajas: Nothing

Desventajas: Worst experience of my life,if I could give it a score off 0, I would. The worst management team I've ever dealt with, unprofessional/arrogant and have no way of speaking to their clients. I would never recommend this place to ANYONE.

Ventajas: Everything was very clean, great location for us, and easy access off the highway.

Desventajas: One of the front desk ladies was extremely rude.

Ventajas: Las galletas de bienvenida

Desventajas: -

Ventajas: Location but a little overpriced

Desventajas: It was about 6pm and we got a call to see if we were coming, found that annoying because we would have to pay for it or not. When I asked the girl at front desk if there was a cutoff time to check in she didn't answer me.

Ventajas: The staff were very friendly and helpful. Room and facilities were fine.

Desventajas: Breakfast was a bit repetitive

Ventajas: The staff went out of their way to be so helpful being my son was arriving first and I wanted him to be able to use the room till we got there...so very friendly after also..we enjoyed it

Desventajas: We were very happy...I guess we could have won the night that would have been better haha...

Ventajas: La habitación era estupenda, muy limpia

Desventajas: El personal de check-in no fue muy amable, pero el de check-out muy amable. Daría 5 estrellas, pero el aire acondicionado era muy ruidoso y no lo podíamos controlar, funcionaba día y noche, se recomiendan los tapones para las orejas

Ventajas: La cocina en la habitación.

Desventajas: Sacar nuestra propia basura.

Ventajas: We liked the comfort of the room generally offered. The place was relatively quiet and very nice.

Desventajas: The exhaust vent in the bathroom was too noisy where the sound was like a high pitch sonic squeak that makes you have a headache. Also it doesn’t work properly.

Ventajas: -Proximity to places we needed to go to..... -The fact that they are pet-friendly

Desventajas: Very very small reception area. Minimally staffed... long line to check out.

Desventajas: Bed very hard. Bathroom in need of repairs. Refrigerator needed cleaning as well as microwave

Ventajas: All the staff were extremely friendly,helpful and professional. This was our second time staying here and we will make this our base camp again when returning to New York.

Desventajas: A professional chef

Ventajas: location was great, staff were very friendly and helpfull

Desventajas: some updateing is needed

Ventajas: It's an extended stay hotel .. well kept very clean.. not fancy but it has a free gym and laundry facilities are also free .. you have a mini kitchen full size fridge .. guests are quiet basically families and it is dog friendly

Desventajas: I booked a handicap assessable room, was expecting the shower to be a handicap walk-in shower, I am not able to walk or stand without my walker, and it was not, I was unable to shower. Other than that the hotel is 5 stars all across the board.

Ventajas: The hotel clerk was very helpful. The room was nice and big. The location was great.

Desventajas: There was construction work being done outside our hotel. It was very inconvenient.

Ventajas: Everything except FOR NO OVEN IN FULL KITCHEN ADVERTISING

Desventajas: Always had to wait at the front desk for service. I’m sure because they were multi tasking. Also the advertising states “Full Kitchen “ with NO OVEN, how is this a full kitchen?

Ventajas: The full kitchen the room are very Beautiful The washer and dryer are free. And they have a beautiful picnic area in the back love it one of the best hotel in west nyack ny.

Desventajas: Not a thing.

Ventajas: Clean, clean, clean. Entire facility is non-smoking. Anna-lynn at check-in was very professional, helpful, knowledgeable and kind.Suite had a stove, MW, Fridge (Full size), Dishwasher and kitchen equipment i.e. plates pots pans etc. A "cupboard" where you can buy sundries, food, on the honor system 7/24. Also an endless coffee pot in the "cupboard". The wi-fi was fast. They also have a "lending locker" which guests are allowed to borrow. Items included a 12 cup coffee pot. crock pot, board games, books and many more items to borrow. Various complimentary sundries in your room. Towels that are wonderful. Comfortable bed. Modern and spacious. Will stay here again.

Desventajas: It is an animal friendly hotel.

Ventajas: Close to shopping, big rooms, kitchen, staff

Ventajas: Servicio fantástico!!!

Ventajas: El personal era muy servicial y cortés

Ventajas: Great location,very helpful staff

Desventajas: Everything was fine

Ventajas: Location was good for our needs.

Desventajas: Breakfast not great. Eggs and bacon needs work. Potatoes would be a good addition. On the days we were there bagels not fresh. Overall, breakfast needs improvement.

Ventajas: Súper cómodo. Además, hice compras por Internet y recibieron todos mis paquetes y los guardaron hasta mi llegada y no me cobraron nada por hacerlo como lo hacen otros hoteles

Desventajas: La limpieza no fue 10/10, 1 de los días no tendieron ni sacudieron mi cama, sólo extendieron

Ventajas: Breakfast was very good! Staff was very friendly and accommodating. First morning shower water was barely warm, second day much better,

Desventajas: You can hear your next door occupants conversations. And There is no outside sitting areas.

Ventajas: We love this location. Clean, close to shopping.

Ventajas: Loved the pool!!

Desventajas: No

Ventajas: Clean, cozy, quiet. Nice breakfast, clean rooms, pool. Staff is wonderful. I’d definitely recommend this location.

Ventajas: Very nice family hotel, not too far from the Bronx Zoo, but out of the rush. Reasonably priced! Good breakfast - eggs, sausage, ability to toast bagels, make waffles, etc

Desventajas: Vending machines did not work. Also clothes dryer didn't work. Had to go to the Hilton garden inn next door to do laundry. And, rooms do not have a "guide book" - i.e., suggestions for nearby restaurants, take-out, etc.

Ventajas: The free breakfast was very good! Nice variety of food and drink. The bed was very comfortable and our room was spacious. The location was about 5 min from the palisades mall and a few min down the street to a shopping center. Friendly staff.

Desventajas: The tub in our room had a slow leak and the water appeared to be yellow. The tv remote wasnt programmed correctly so anytime we needed to turn the tv off or adjust the volume, we would have to get up and do it from the tv unit itself.

Ventajas: The large room space

Desventajas: The odor in the bathroom

Ventajas: It was clean and conveniently located.

Desventajas: No

Ventajas: We love this place

Ventajas: Ubicación para acceder a la autopista

Desventajas: Apariencia general necesita renovación Desayuno $13

Ventajas: La ubicación era buena.

Desventajas: El baño tenía una orina que no se lavaba cuando entré a la habitación. Las paredes son finas y podía oír a la chica adolescente en el teléfono diciendo a los chicos dónde estaba su habitación que los podía oír En la habitación. Tuve que dejar la televisión encendida y el aire acondicionado encendido para ahogar el ruido. La cama era dura. La cafetera Tenía café viejo todavía en él. No es lo que ecpecté de "Hilton".

Desventajas: The bedroom tv AND living room tv did not work and after telling front desk no one did anything. It was just annoying that both TVs did not work.

Ventajas: I did not have breakfast or any other meals at this hotel. Good location; very accessible to I-287.

Desventajas: I had trouble with the refrigerator in my room. It did not keep food cool. After several complaints, it was finally fixed (possibly replaced) on the third day of my stay.

Ventajas: Overall nice hotel and value for money.

Desventajas: Cable box and remote didn’t function. Had to call maintenance. Room phone did not work properly. We could only press the restaurant button. All other buttons and keypad led to a busy signal.

Ventajas: Proximity to highway, shopping, breakfast

Desventajas: Showers look like a locker room, not very modern, small ironing board, breakfast was not complimentary, ceiling was peeling, TV was not HD. Not what I expected at all.

Ventajas: I did not partake in breakfast because when I went to the restaurant the night before it was like a GHOST town. I waited 10+ minutes for someone to show up to just give me PLASTIC utensils to use in my room! The dining room was Empty EXCEPt one dude drinking at the bar! Dining Room EMPTY. Kitchen EMPTY. No food whatsoever visible. No cooks. No waitstaff. It was WEIRD!!

Desventajas: The headboard of my bed was attached to nothing!! If I rolled over it "banged/banged" against the wall. SORRY NEIGHBORS!! I was alone and just wanted to sleep! Considering the Room Representation online, and what we got...I did not like much!! The room was WAY smaller. Roll-away was not there and had to ask 3x's for it!!

Ventajas: great value for dollar

Desventajas: ice machines broken, pool cold, not heated, hottub out of service

Desventajas: Room was not clean toilet and coffee maker were broken

Ventajas: Air conditioned room, workout room

Desventajas: Bathroom floor was not once cleaned during our stay Paperleftovers from previous guest behind the chair

Ventajas: Clean, comfortable, convenient.

Desventajas: There was a birthday party going on.....no parking reserved for overnight hotel guests only. Had to wait in the lot for someone to come out and leave. Far away spot. Not good when I really needed a handicap spot to begin with and they were full...without handicapped plates.

Ventajas: A quiet comfortable room. Great beds!

Desventajas: The entrance signage could not be less clear

Ventajas: Pool on the inside

Desventajas: Pool only on the inside

Ventajas: Beds were comfortable and clean

Desventajas: Bathroom was filthy. Tub was covered in soap scum to the point we wouldn’t take a shower in it. The tub was cracked also. We stated we were going to pay cash. Told them again at check in and before I could pay at check out they charged the card. Told them I wanted to pay cash and was told the card was charged already and they could refund it but the money would take 5 days to come back to me. They seemed annoyed that I wanted to pay cash so I just left since my card was already charged and they didn’t want to bothered with their mistake.

Ventajas: La habitación era mejor de lo que esperaba por el precio, con una decoración moderna, una pantalla de televisión plana, y microondas. Cerca de la autopista.

Desventajas: El ruido de camiones como por la proximidad a la autopista principal, además oímos ruido de personas en la habitación que me mantuvo hasta por lo menos las 3 de la mañana. El desayuno continental no prometió ya que todo había desaparecido antes de las 9 de la mañana.

Ventajas: I walked in the room at 12:30am and right on the wall was a huge roach walking across the wall and a dead fly stuck to the wall ! I was so discussed and asked for my money back and they said he can’t he would give us a discount the next time I visit but I told him if I don’t get my money back there wouldn’t be a next time.. he still didn’t refund my money and I was stuck having to spend the night there!! I want my total refund back!!! I have a picture of roach after having to kill it

Desventajas: The roach crawling on the wall

Ventajas: The staff was great.

Desventajas: Very dirty outdated sheets had holes carpet had holes had to clean the jacuzzi before using it. No turn down service had to call for fresh towels. Won’t be staying here again would want my money back but at this point I just want to go home. Carpet is super dirty

Ventajas: The staff was professional and kind.

Desventajas: The smoking rooms are old and some things were broken.

Ventajas: it was great location. The bus stop is there when i need it. NYC bus, Rt.59, White Plains etc. Restaurants, my job is near. shopping for all area of life.

Desventajas: cant complain

Ventajas: The second room actually smelled like a hotel room.

Desventajas: The first room smelles like milldue and the remote didnt work.

Ventajas: Location

Desventajas: Bathtub; TV too small

Ventajas: Las habitaciones son espaciosas y comodas

Desventajas: Poca variedad en la comida del desayuno

Ventajas: The cleanness

Desventajas: The breakfast

Ventajas: Rooms were fine and WiFi good

Desventajas: Pool was very dirty old seating area uneven

Ventajas: 1. The site was secure. 2. The rooms were well insulated sound-wise. 3. The staff were polite.

Desventajas: 1. The door looked decidedly unsafe and like it had been kicked in a couple of times. 2. There paint job in the room including the ceiling was splotchy. 3. The faucet in the bathroom didn't shut properly and the bathroom looked very drab. 4. The carpets were stained, sticky quite worn. 5. The breakfast was served in a faraway location.

Ventajas: Good

Desventajas: Took a long time for he water get hot

Ventajas: The restaurant that is located in the same vicinity. The food is awesome. The manager of the hotel was quick with the process.

Desventajas: I had to change rooms because of the heat not working properly. The heating system needs to be updated in ALL of the rooms. The mat was missing from the bathroom.