Nagpur hoteles

Ventajas: The restaurant staff were exceptionally helpful.

Desventajas: A voucher was left for discount at the spa. Despite me presenting it before paying it was not honoured. I apparently should have given it at the time of booking. This was not made clear at the time. I felt this was poor service on a £400 bill.

Ventajas: Muy cómodo y la Pusina esquisita

Ventajas: Great that they provide a shuttle pick up/drop off for airport which was very useful. Their buffets at the Creative Kitchen was so delicious and fantastic. Their staff were attentive and friendly. The hotel itself is one of the best hotels I have ever been to. I will be definitely staying there again if I come back to Nagpur next time.

Desventajas: Their bar was great but not many people went there - not sure why. However the drinks were quite expensive and maybe they should have included excessive charges (taxes etc) inclusive in the price of the drinks which would be easier for our information. The location of the hotel is about 10 mins drive away from the airport which is quite convenient but quite distant from the city. There's not much shops/stalls in the neighborhood which you would need to go to the city to experience beautiful culture.

Ventajas: Comfortable and modern rooms...helpful staff

Desventajas: Nothing special about the location....

Ventajas: Cleanliness, welcoming staff, can do attitude, facilities, breakfast choice , Close to the airport, spacious bedroom and beds. Ritesh Sir at the front desk was excellent but then so were all the people who work at the front desk, helpful and supportive. nice ambience about the place and you feel relaxed.

Desventajas: As always the food choices for people who are vegetarian but more so Jain hardly anything. For dinner, there is absolutely nothing for Jains. They have so many choices for non vegetarians and but none so what so ever for Jains. Even in the morning breakfast for wedges they garlic in there. For dosa they had the filling with onions , so not really value for money when you have to ask them something soecial for you, but doesn’t taste as nice and yet highly expensive. As always Nishaant and Anil the chefs were great and helpful , and I have Ben staying at this hotel for last 7 years or so, soon I may have to look at alternatives. Having said that, a high quality hotel, if only they sorted food out for Jains!

Ventajas: Excellent facilities, wonderful staff in all areas of the hotel, catering staff quite accommodating for dietary requirements. Room is large and comfortable bed, always guaranteed a good night sleep. Spa facilities excellent. Duty managers always helpful. An amazing place to stay and would highly recommend for a great experience.

Desventajas: As always mention that when having dinner at the hotel, though they may specially cook for you Jain food, this would turn out to be more expensive than a buffet with hundreds of choices. This doesn’t to me seem fair and next time I feel I should eat at another place, however, with my colleagues wanting to eat at the hotel , this will always be a dilemma for me.

Ventajas: Room was very comfortable and clean. Very comfortable beds.

Desventajas: I didnt like that the restaurant are started buffet at 19:30?? It is a bit late I think, what if I get hungry before that?

Ventajas: Great staff, so helpful, always in service, askin what we need. I remember Meenal in front desk helped me so much when I needed to do some things outside☺️

Desventajas: The only thing is that I didnt like is that they don’t start the buffet for dinner before 19:30 but ofcourse all day you can order from a la cart menu. But I think dinner buffet could start a little bit earlier.

Ventajas: location , breakfast

Desventajas: price , staff , food , rooms

Ventajas: nothing

Desventajas: stinking everywhere staff not trained

Ventajas: Hotel is clean and the staff are very friendly. Nice clean bathroom with hot water. Nice bed. The food is really good but on the expensive side. They have all the facilities and the restaurants are well maintained.

Desventajas: This was my 2nd stay in the hotel. For the same price as last time I was offered a smaller room though it was advanced booked probably because of the rush season but unfortunate the room was weird. The carpet was bumpy and the column was right in the middle of the room. Also, a mosquito made it inside.

Ventajas: Room we're good but service and staff behavior was pathetic

Desventajas: Manager attitude towards delivering app based food in my Room. They say I have to go and collect from outside of hotel which is simply pathetic. They were not even trying to show any kind of courtesy. Hotel was too costly as compared to service. Buffet in morning was also not upto the mark. Not more tha. 2-3 star hotel in terms of service

Ventajas: Location

Desventajas: There is scope to improve upon food quality and options

Ventajas: Staff behaviour clenness

Desventajas: Nice place

Desventajas: I didn't like the noise in the night workers are cleaning rooms in the small hours of the night I find it problematic

Desventajas: Location

Ventajas: Spa

Desventajas: Washroom

Ventajas: Excellent property overall. Nice and courteous staff, good food and ambiance. Clean, spacious and nice rooms. Allowed early checkin. Recommended.

Desventajas: Had booked my stay for single occupancy. Later tried to modify for double occupancy on the website and called the property, was informed that it can be handled without any issues on checkin. Was modified to double occupancy with extra payment at checkin but twin sharing wasn’t available and has to settle with a king size bed. However, even after requesting for additional support for double occupancy, wasn’t provided in-house extras required. Overall, inspite of this issue we had otherwise a very comfortable stay.

Ventajas: The rooms were clean and well maintained

Desventajas: The breakfast wasnt too great taste wise..though the spread was lavish..but lacked taste.location far away from city was a letdown

Ventajas: Beautiful decor! Old world charm!

Ventajas: The ambience was good. Rooms were clean but door lock was not working.

Desventajas: The interior lights was very deem. Atleast they should provide one good bright white color light

Desventajas: Large windows with nothing to look out into

Ventajas: Staff was extremely friendly and nice location.

Desventajas: The WiFi was very slow and not that good

Ventajas: The behavior of the staff was excellent and also the quality of food was awesome. Cleanliness was also good.

Desventajas: There was nothing which i didn't liked.

Desventajas: Hotel staff behaved very unprofessionally..they have allotted a room and after 2 days they wants us to shift to another room as they want to give our room to some other guest. Knocking the door at 10.30 pm.. I have been traveling frequently but never faced such problems. Very poor service from hotel staff.

Ventajas: Bed very comfortable

Desventajas: Excellent location

Ventajas: The location was close to where I had to go, and two staff members (Lokesh and the doorman) were courteous and helpful. The breakfast buffet was satisfactory, but the service was bad.

Desventajas: 1. The room window could not be closed which resulted in traffic noise and dust. 2. Cooking smell permeated the hallways and the room, and stayed. 3. One had to run the water in the sink for several minutes before I got tepid water. 4. There was no hot water in the shower. I had cold water showers every day, and in spite of letting the staff know, nothing was done. 5. Other than the staff mentioned above no one even smiled. 6. I stayed here because other hotels were full due to a cricket match and conferences in town.

Ventajas: Excellent

Desventajas: Nothing to say but Rate of the rooms are so hie

Ventajas: The staff is very friendly and cooperative specially Mr.Mahendar from reception deck very nice and hospitable person.

Desventajas: The internet was worst I have to face problems due to bad wi fi connection.

Ventajas: Kshitij (Sr. Front Office Executive) was excellent in his service. Smiling and helpful staff. Cleanliness was good.

Ventajas: Only Location.

Desventajas: Food was served in dirty plates, cloth given is also dirty.

Ventajas: The service promptness of the hotel staff, namely Ms Tejasvini as I remember her name and also the ones in room service. They were very fast(prompt).

Desventajas: The set top box in my room did not work. I called the service guy. He fixed it by replacing the set top box which worked for 5 minutes and then this one also went bad. Since it was too late in the night I didn't bother to call the guy again. However, the hotel must ensure that this thing is ensured on their checklist before handing over the room to a guest.

Desventajas: Airport shuttle was charged and also unreasonably expensive for the distance. Breakfast was charged

Ventajas: very good food and because of location i choose the hotel

Ventajas: Good

Desventajas: Stinking smell through out

Ventajas: Just stayed one night and I was looking for a clean budget hotel near the airport. Manager very helpful in organising a free airport pickup. Breakfast in the morning was good with a reasonable selection of food. My room nearer to the back side of the building was clean and nice and quiet.

Desventajas: Nothing to dislike taking in account the price paid.

Ventajas: The staff was very friendly

Ventajas: Staffs and location.

Desventajas: Commode of 205 is unstable.

Ventajas: Yes everything including staff facilities, behaviour your hospitality

Ventajas: Room is good

Desventajas: When i having breakfast that time I seen there is one mouse at the table near to food ,I said that hotel management team there is mouse they saying how come on top fck is shocked what r u saying guys .. this very very bad experience with this hotel .said said

Ventajas: Breakfsast was awesome. Hospitality is excellent.

Desventajas: Nothing specific.

Ventajas: It’s spacious Lobby is good

Desventajas: Maintenance House keeping Breakfast

Ventajas: Location, friendliness, new experience of India. Not 5 Star but was a great experience in the high energy streets of Nagpur. Enjoyed the vegetarian food.

Desventajas: No major criticism. Probably many years since a President stayed here tho !

Ventajas: Unusual decor of the room. Friendly staff who were eager to help make our stay pleasant.

Desventajas: Lack of choice for Breakfast. Lack of grocery shops in the vicinity of the hotel.

Ventajas: Clean and centrally located hotel. Very convenient for train travellers as they have a station drop.

Desventajas: Size of the room is small and the view through the window is of congested buildings.

Desventajas: Interior is good. Bed quality very poor

Ventajas: Location

Desventajas: Dirty and unmaintained room. Worst cooked food.

Ventajas: The behaviour of staff was good

Desventajas: At super deluxe there is only single room what a waste of money dude and tv was not working

Ventajas: Positives a) Food is good, service professionals are humble & ready to help.  b) GM has a challenge at hand in terms of getting this hotel in shape but as a manager he is professional & went out of his way to assist in whatever best way he could after we shared the feedback with him.

Desventajas: a) When we were about to reach Sunshine n Resort hotel in Nagpur, we had called the hotel to inform them about our booking & arrival.  b) It was the GM Mr Hemdutt who picked up our call & informed us that we will receive a call back from the hotel front desk.  c) Front desk associate called back & told us that they don't have any tie up with booking.com and they won't be able to honour our booking.  d) I had no choice but to check with him whether they have rooms available as I was traveling with my family & a pet dog & never wanted to be stranded after a long drive.  e) He very conveniently replied yes we do have rooms but you have to check in as walk in guest & not through booking.com booking. f) To my surprise, I wasn't able to understand this & therefore requested for their GM to speak with, simultaneously I had informed booking.com as well about the situation. g) After long & annoying discussion, the GM agreed to honour the booking & gave us a room.  h) Though there were multiple rooms shown to us but the best out of all was also not as per basic hotel standards. Refer attached images for details.  i) When we moved into our room, the room had fungus, WC seat had stains. Pathetic, it was a mistake choosing this hotel!!!  j) It is when I had shared my dissonance with GM & made it very clear to him that it is not acceptable to run such an operation with such low standards. k) GM Hemdutt was kind enough to offer us a room with bare minimum standards & was apologetic in his approach for the inconvenience.  Overall, this hotel really needs lot of attention as maintenance & hygiene has gone for toss. This hotel seriously needs renovation & thorough cleaning.

Ventajas: Staff was polite

Desventajas: Dirty linen Dirty and smelly rooms Smelly bathroom Maintenance was disastrous

Ventajas: AC in the room was good.

Desventajas: - poor internet - you can’t stream YouTube videos also - poor cleaning - bedsheets were unwashed and there were stains of oil on the first day - poor room light - poor room Air quality - toilet stinking smell was always present when u enter the room. - poor communication- nobody bothers about u in the hotel whether breakfast u want or not. Whether they are closing it or not. The worst part is - their bookingcounters are so stubborn that they don’t want to help at all. They don’t even think of helping. On asking small favor, they refuses immediately without even showing courtesy or empathy. You will never feel happy with this response.

Ventajas: quick check-in despite late night entry

Desventajas: rooms in upper floors need more airing, too musty

Ventajas: Location

Desventajas: Found of short water at toilet & hot water came to both the tape

Ventajas: The food and service was good. The hotel is small and rooms expensive for what is provided.

Desventajas: Hotel size and structure. It's seems overpriced.

Ventajas: All staff are excellent served to me

Desventajas: The room key is not flexible for using

Ventajas: Staff very friendly.Lift only ok after a new button panel.

Desventajas: Bed not comfortable, needs new mattress.Not suitable for disabled people.End of the stay the credit card machine not working.Luckily I had

Ventajas: Friendly and helping staff, can approach anytime.

Desventajas: It’s fine

Ventajas: Nothing I liked what should I write about it, it was bad experience living there, I would avoid going there

Desventajas: There r lots of mosquitoes in the room, u should not stay there as u will not get proper sleep at night, I asked mosquito repellent, they gave me mosquito coil but without stand, so it just stopped burning after half an hour...

Ventajas: I like the location of the property

Ventajas: It was hell experience...

Desventajas: Nothing. Worst place

Ventajas: Location was very convenient. Staff was very cooperative.

Desventajas: However there was no ventilation effect as window has to kept always close. Back up of Electricity was not available.

Ventajas: Location was fine.

Desventajas: Very poor quality Hotel. Staff not at all helpful. Breakfast not worth.