Hoteles en La Meca próximos a Well of Zamzam

Ventajas: - Parking is limited but the hotel management has created a beautiful plan of letting customers park behind Ajyad tunnel and a driver will take the customers to and from the parking 24/7 - I was lucky to meet a very pleasant receptionists Mr. Odai (on the day time) and Mr. Abdullah AlMalki (at night shift) at the check in desk indeed very helpful and smiling all time to customers despite been very busy. - The security guards are outstanding in care and help - And I won't forget the call center lady named Mona for the great assistance and guidance and lovely responses to our needs.

Desventajas: - The room service is bad bad bad and literally you have to beg the house keepers to come and change the primary bed sheet. We found the bed sheets Soo dirty when first time we entered the room.

Ventajas: Room cleanliness, Air conditioning, reception staff attitude, and customer services

Desventajas: Room service pizza

Ventajas: Very nice staff and very good behavior. Very well mannered staff. Polite and friendly. Presentable and cooperative. No parking problem. Wheel chair facility was wonderful easy to get it Good room cleaning, style and design

Desventajas: Breakfast was not for the price paid. The fired eggs very hard, looks like not real and not fresh Some more items can be added in the main course as compare to the price. If cover the parking area, it will be good for guests attraction

Ventajas: Location and Manager (who solved our issues immediately)

Desventajas: Noisy Renovation work, Very less staff, couldn’t handle the guest during busy time, specially in the restaurant.

Ventajas: The food at the restaurant was tasty and quite nice. I came early morning and the clerk nicely accommodated me although my checkin was scheduled for 5pm. I appreciated that.

Desventajas: The first floor smelled of mold. It appeared that there was water damage on that floor. Further, the room was very dirty. I saw droppings of mice as well as dead roches . We ask the room cleaner to clean the bathroom as it was really nasty beyond words. It looked as if it hadn’t been clean for weeks. He came to apparently clean it however, on inspection it just looked like he picked up the roach in the bathroom, changed towels and toiletries and just wiped the floor. The bathtub and shower head were not cleaned. Also, I will add it appeared the whole hotel might have been understaffed as when we went for breakfast there weren’t any available tables as the dishes were not cleared from previous customers, and this was about 7:30 am. We had to ask for a clean table. Although the breakfast was not bad, I felt presentation could have been better.

Ventajas: overall good

Desventajas: nothing to mention

Ventajas: Close to haram

Desventajas: We were asked to wait 1 hour before check-in due to room not ready. The price too high especially during ramadhon. Don't want to do hasanah/sadaqoh?

Ventajas: Todo

Desventajas: Nada

Ventajas: El personal era amable y servicial. En general una buena experiencia

Desventajas: Creo que el buffet del desayuno podría haber sido mucho mejor.

Desventajas: La Conexión era tan lenta que no se podían abrir los videos de YouTube o Google. El restaurante tenía comida mala me causó dolor de estómago.

Desventajas: I had asked for a Haram partial view and they have me a partial partial partial view

Ventajas: I highly recommend it

Desventajas: Nothing, it was perfect.

Desventajas: Reception staff have no idea how to talk to customers.

Ventajas: - It was the 1st time experinced Hilton Suites Makkah - It is a very nice hotel with very good location near to Al-Haram - Having the linkage to the mall giving a very good opportunity for internal shopping

Desventajas: - It is nice to have the hosts with "Dates & Arabic Coffee" but it's not avaialble all times which means need continous replenishment. - Restaurant's fees is a little expensive comparing with other good restaurants around. - Internet needs to be extended to 4 or 5 devices specially for the 2 BR suites - 3 devices only could be understandable for single BR. - Transportation avaialble with the agent is really veyr luxury but as well very expensive comparing with the same luxury could have it from direct deals.

Desventajas: The check in take long time

Ventajas: Location

Desventajas: I was charged twice, once via credit card and once cash at check in. At first the sum was pending on my credit card but a few days ago I got charged.

Ventajas: I like every thing in the Hotel, the suite given to me with small kitchen, Location, receiption Staff especially Almaha Hamza, Loppy, the varity of breakfast, The restaurant staff are smiley and friendly like Mohamed Alqady and other Mohammed assestant to Manage.

Ventajas: La ubicación de la sala de oración es fantástica

Desventajas: Muchos ascensores, muy difícil de ir y venir a través de los ascensores y salidas A Través del complejo comercial

Ventajas: Ubicación, Ubicación, ubicación. Instalación limpia y cómoda cama

Desventajas: El ingreso fue lento. El personal estaba bien. Muy inconveniente de acceso al ascensor.

Desventajas: Did not like elevator because you have to keep moving from one to the other. It is a waste of time.

Desventajas: The room was cold even though I turned off the airco

Ventajas: When I enter the environment was great and when check in on counter service I got was excellent services by front desk and really appreciate the person who checked in I would like to come back on the same hotel

Desventajas: Suggestions for parking or driver who came to pick me up was really wrost the security officers where so mean . They where dogging from one officer to other and smoking cigarettes I would suggest that one of staff people got to help for getting in and out Thanks

Ventajas: Everything except the house keeping service

Desventajas: The service specially at night

Ventajas: Location, VIP buffet @ 29th floor, Kaaba view was amazing from our room.

Desventajas: Water stand while u take bath , not enough slop so water drained right away, when u take bath water stand on floor , asked house keeping to send me wiped which was not provided, this was the only thing was un pleasant n that's why I gave this hotel 4 star.

Ventajas: Servicio de Noor Muhammad que limpiaba mi habitación

Desventajas: Me daron habitaciónes lejo de mi familia

Ventajas: Desayuno, cerca de Alharam!

Desventajas: Nada!

Ventajas: Wonderful place clean hotel and fully comfortable.

Desventajas: Reception didn’t answer the phone many times

Ventajas: Good

Ventajas: Location Breakfast

Desventajas: Weak wifi No answer from reception when they were called from room many times

Ventajas: Everything thing very near to Haram. net and clean building comfort is amazing....

Desventajas: all perfect

Ventajas: I been traveling for umrah and hajj the last decade and this hotel is the best I stayed in. Everything was good from staff, room cleanliness, check in, breakfast, everything.

Desventajas: wish elevators were fast engouh to accomadate everybody but still not that bad.

Ventajas: The location was perfect and breakfast had a lot of variety

Desventajas: The tables in the room were not clean and some of the electric points were not working.

Ventajas: The location and facilities. Breakfast was great as well. Only what all you need is to provide a coffee machine in the breakfast. The milk tea was delicious.

Desventajas: The room was without any teeth brush and toothpaste.

Ventajas: Proximity to Haram. Cleanliness. Comfortable beds and cozy rooms. Breakfast was good. Everything was really nice

Desventajas: 5pm for checkin time is too late. This time I visited in off season so expected the rooms to be ready by 2pm, but we got the rooms at 5pm

Ventajas: Everything was just great! Location, breakfast, clean big rooms, polite staff. THANK YOU!

Desventajas: There was no cattle in my room but it’s fine anyways :)

Ventajas: The location near to the Haram

Ventajas: الفندق نظيف واستقبال شرح

Desventajas: لا يوجد مكان الافطار اطلاله مميزه... من السوق قرب المكان يعني لازم تنزل للسوق اذا بتطلع الحرم وزحمه السوق فظيعه على

Ventajas: Good experience

Desventajas: Good experience

Ventajas: Location to haram. Rapid check out

Desventajas: First the guests are smoking in the surrounding rooms although they said no smoking allowed at hotel. Second the rooms are not isolated there are two connecting doors in my room to other rooms so no privacy at all ,hearing every minimal sound noise and children crying in my room really there was no resting at all especially after omra. Third the restaurant is full of flying insectes with careless of employers to remove them away

Ventajas: Everything was wonderful

Desventajas: None

Ventajas: It was very close to haram

Desventajas: It was a good experience staying at movenpick hotel. I was satisfied with its service and facilities.

Ventajas: Hola buenas este hotel total mente mui mal no Haití nada bien este no puedo 5 estría

Desventajas: Administración. Comida . Liempeasa

Ventajas: location of the hotel seems to be near but you have to walk quite far to get in Haram mosque .before they mentioned they have parking facility but when i reached it was full. Check in process in very slow .

Ventajas: The felicities of the hotel.

Desventajas: The distance from Haram. Its little bit far from Haram. It is near to Marwa gate.

Ventajas: Rooms were clean however very small

Desventajas: Hotel staff very unfriendly and unnaproachable stayed there 6 days and struggled with simple things like requesting an iron staff unhelpful and little communication . Windows were filthy!