Hoteles en Hamburgo próximos a Altstadt

Ventajas: The staff are friendly, flexible and most of them fluent in english as well they are very good in relation of customer service and management

Desventajas: The only think that it felt negative for me is the resevation of an amount of money after I paid the whole invoice and it was deducted from my credit card after 3 days time which I already spoke to the accounting department and promised they will solve it otherwise the whole experience was very good

Ventajas: Las habitaciones amplias ,los restaurantes muy buenos, un gran hotel con todo lo que puedes esperar de un 5 estrellas

Desventajas: Las toallas estaban un poco resecas y los colchones se les notaba gastados

Ventajas: I like the location of this hotel. It is close to a train/S-bahn station but is very quiet. This hotel offers a safe and big enough underground parking for the guests who drive their cars there. It is not a free parking but it is worthy of staying there for secure.

Desventajas: None.

Ventajas: Location, ambience & cleanliness

Desventajas: I only wished there was of coffee was available in the room

Ventajas: 1- The behavior of the staff was kind, polite and energetic. 2- They did bring me a heater after one day because I was cold 3- Internet speed was super good 4- The spa area was new, quiet and lovely 5- The restaurant's food and its staff were great 6- My room had a good view 7- Taxis were usually available in front of the door 8- Someone did bring my luggage in the room on the first day 9- Bidet was available and very good

Desventajas: 1- The temperature of my room was steady! When I turned it up, it was still cooling in October !!! 2- The temperature of my shower did not go up more than 40-degree Celcius, while I turned it more to the left !! 3- All the meats in the breakfast table were fish or pork !!!! Maybe someone does not want to eat pork, what he/she should do?

Ventajas: Muy bonito céntrico buena atención

Ventajas: Room was clean, modern and well appointed. Very strong water pressure and very hot water in the shower.

Desventajas: Motorized awning kept going up and down on its own.

Ventajas: very nice breakfast and the staff was very accomidating

Desventajas: all was very good

Ventajas: The hotel is very clean the room is good The eggs choice to cook is good in the breakfast

Desventajas: No coffee maker in the room nether tea ! Not a lot of options for cheese , no olives in the breakfast

Ventajas: Comfy beds, no noise to disturb sleep.

Desventajas: No TV channels in English

Ventajas: Location is good, and the staff were professional

Desventajas: the AC was not cold as needed

Ventajas: Excellent location for our conference venue, and next to a park. Short 10-15 min walk to city center.

Ventajas: Great modern cool hotel with fantastic restaurant room was very spacious, well decorated

Desventajas: nothing

Ventajas: The hotel location and the room itself was excellent

Desventajas: Trying to confirm over the phone that a room witb bath has been booked took 2hr and I still had to write to the manager in order for the room to be confirmed

Ventajas: Amazing room service! Felix at reception was very helpful and friendly. I will definitely stay again.

Ventajas: Coole location in top lage

Ventajas: Big rooms Location Clean Bar and food

Ventajas: It was very clean. The view of the garden was nice.

Desventajas: First. The room i booked on booking.com was a category large. They tried to sneak me into a category loft room. At the same cost. Smaller room. Not as good features. Had to bring all my stuff back down and wait in lobby for the correct room, which they only had 1 room left available for what i ordered but with a water bed. But i have no complaints about the bed. It was very nice. Still wasted quite a bit of time. Second, when i got into the room it was so hot in the room i was sweating. The a/c barely blows. After an hour the temperature never dropped. So i had to open the windows just to get some cooler air. Third, after spending 30-45 minutes on the hotel tablet trying to order room service, reason it took long because the rooms tablet emptied my cart twice after losing internet the ordering feature was down when you finally get to the end to check out your order. After already being settled in and hungry. Had to get ready again and go out for food because i was already annoyed with the hotel at this point. And was not about to order pricey hotel food. 4th, after losing track of time i sort of wanted to drive... i believe the gates shut at like 6pm. Couldnt even drive away. Had to walk through a shady area of hamburg already hungry and pissed off to go get food i ordered... livid at this point. 5, free parking is not free parking “overnight”. I received an extra charge for parking when there is a clearly stated sign right outside the lot that says frei. Meaning free parking.

Ventajas: Changing of noisy room was well supported by staff. Very cool style and smart and helpful staff.

Desventajas: check-in was quite complicated and announced room was not given finally.

Ventajas: The bathroom is a little different and fun. Was concerned about proximity to Reeperbahn but unjustified concern, as the hotel was fully engaging as needed for restaurant, bar, room service and the like.

Desventajas: The bathroom is maybe too different

Ventajas: Hotel de diseño espectacular, muy moderno. Buena comida, y muy bien ubicado.

Ventajas: Muy bonitas instalaciones

Desventajas: Escaleras para llegar a algunas habitaciones , fallos en el diseño de las habitaciones (la pila, no muy comoda por ejemplo, tambien me di varios golpes con la mesilla ...)

Ventajas: It is located in a good area. It has a lot of places very close. The hotel is really good. It has a couple of supermarkets close and also restaurants. The room was really clean and very comfortable. I highly recommend the hotel and I hope to comeback soon.

Ventajas: 10’ andando del centro y con todas las comodidades. Metro a 5’

Desventajas: Nada

Ventajas: Very clean, very comfortable, extraordinary service and amazing location.. When in Hamburg, I wanna always stay there ❤️

Desventajas: Not very cheap but totally worth it

Ventajas: Helpful staff ,special mention to the restaurant staff

Ventajas: Hotel is nice but the price per its high

Ventajas: Instalaciones muy nuevas y muy limpias

Ventajas: The property is very clean and well maintained, the rooms are big and comfortable, nice bathrooms, nice spa relaxation zone! The staff was friendly, nice and polite the whole time! I strongly recommend this place in Hamburg, the location is perfect as well! Looking forward to my next visitation of Hamburg to book apartment in Adina again.

Ventajas: Clean & location

Ventajas: location

Desventajas: The swimming pool area no longer has a whirlpool

Ventajas: Bien situado

Desventajas: El aire acondicionado seguía funcionando pese a apagarlo, y hacía bastante frío por la noche. Al ser fin de semana, no había ningún técnico que podia arreglarlo. Ninguna solución por parte del personal.

Ventajas: Balcony

Desventajas: The speed of the free wifi was really poor and I had to pay extra for having high speed internet.

Desventajas: Choice of tv channels limited

Ventajas: Gran ubicación, personal amable, el hotel combina lo histórico y lo moderno. Cerca de muchos restaurantes y tiendas. El autobús armado grande para frente al hotel.

Desventajas: La comida y la bebida eran muy buenas, pero caras, sin embargo, típicas de un hotel de 5 estrellas.

Ventajas: El personal Dennis, Swatrz Y läunga nos harán volver, el personal muy cálido y muy dulce. El personal es excepcional

Ventajas: Ubicación, vistas, personal

Desventajas: Precio

Ventajas: Good location.

Desventajas: Service was not exceptional

Ventajas: Very very friendly and helpful staff. Great breakfast buffet with view on lake Alster. Pool and sauna is available and very nice.

Desventajas: Small fitness room. Closest bus oder S-Bahn station is 5 minutes away by foot.

Ventajas: A wonderful Stay We had a great spacious room, Our bed was comfortable, It was a quiet hotel and we slept great! The breakfast was also very good, We found the front desk and the concierge friendly and helpful as well.

Desventajas: Nothing

Ventajas: Breakfast is nice and the breakfast place is classy. One gentleman who served us few days in a row was very nice and helpful Clean bathrooms and floor heating is nice Fluffy nice towels and robes Good ironing board Stuff was very rude from the check-In to breakfast. The only person who actually cared about our stay and our unpleasant experience was Nina Steiner - she actually went and discussed with the management. She was very polite and kind to us.

Desventajas: The first impression as we walked in was that it is a very worn out building with a very little maintenance; dirty walls and carpets in the main areas (lobby and bar) and the same in the rooms When we arrived we were offered a room with a very bad view (although in the description it said: quite street and patio) Very small rooms (although we had a superior double room) There was an ongoing construction of the patio and half of the outside building and when I contacted the hotel no one has informed me about it The shower head was broken and I cut my fingers Unpleasant and argumentative staff; one breakfast morning one lady started arguing a lot so we didn’t have the breakfast for the last 2 mornings (for which we never were offered any refund) Different style and concept from Dubai Kempinski - in Hamburg they don’t really care what an average client feels or thinks When did my research there were other much better hotels for the same value for money Quality of shower gels and creams is very poor

Ventajas: Este Hotel mantiene la grandiosidad de sus salones,especialmente el Restaurante y las salas de desayuno,las habitaciones muy correctas y la limpieza excelente.

Desventajas: La distancia a recorrer antes de llegar a la habitación,le faltan ascensores para acortar distancias.

Ventajas: Las habitaciones eran muy amplias. Las camas muy comodas! La ducha era super comoda

Desventajas: No habia cubo de basura en el baño. El Hall del hotel con poco ambiente. Los recepcionista no eran muy simpaticos

Ventajas: Loved the old world opulence and attention to detail. Fabulous products in the bathroom and super comfortable beds. It has been a bucket list item of mine to stay at the Atlantic Kempinski and I was not disappointed!

Desventajas: We found the serving staff at breakfast to be a little inattentive and experienced long waits where there were plenty of staff milling around and no-one prepared to assist with orders initially. It did improve but for a 5star establishment, this was a bit slack.

Ventajas: La ubicación del hotel era excelente

Ventajas: Best place for walking around Near central station Nice staff, huge rooms and extraordinary fancy bathroom Perfect breakfast.

Ventajas: It has easy access to the Main Railway Station and City Center. The Staff was very friendly and helpful. I liked the quiet atmosphere during breakfast and that the staff would bring you almost everything to your table. The breakfast was very healthy, they had different smoothies every morning, and the breakfast offer was really good. The room arrangement was nice, with a big bed, bathroom, sitting area and with a lot of space.

Desventajas: that the bar was in the reception hall and near the entrance

Ventajas: El edificio y su ubicación

Desventajas: Pedí una habitación con buena vista y daba a un andamio. No tuvieron ningún detalle. El personal de recepción de la mañana muy serio y dando pocas explicaciones.

Ventajas: The only thing that saved the overall impression was the Grill & Health restaurant - extremely good service, friendly staff and great food. The hotel was bad but the restaurant excellent!!!! The size of the room was also good.

Desventajas: The service in the breakfast restaurant - the speed - the selection. Did not like the bar We could also have been told that the hotel was under renovation. Very disappointing to arrive and see the scaffolding everywhere and that the inner garden was closed.

Ventajas: Very traditional, amazing room sizes,

Desventajas: Renovation is on going on this traditional/historical hotel, they should respect a little bit for the resting hours of the guests during this renovation.

Ventajas: The staff was perfectly attentive and doing a great job

Ventajas: Well located. Impressive foyer and lovely fireplace

Desventajas: I accept that I had a room which was on special, and assume has not been refurbished. The bathroom was perfectly fine but the bedroom was slightly dated. Torn curtains, old carpets. One large blanket would have been better. Bathroom robes should be standard.

Ventajas: meeting Udo Lindenberg who lives in the hotel

Desventajas: rooms need serious update

Ventajas: The Hotel Atlantic Kempinski Hamburg is one of the Classic Hotels with a history of over 100 years. Great location, great value of money, kind staff, extrimely clean roon, free internet at the business center.We will always go back.

Desventajas: Breatkfast is rather expensive (33 euro per person)

Ventajas: El estilo del Hotel , la Atencion del personal y el Desayuno

Ventajas: El servicio ofrecido

Desventajas: Las habitaciones me han parecido anticuadas, tendrían que renovarlas.Poner grifos monomandos por ejemplo, televisión plana etc..

Ventajas: La localizacion, es bastante centrico, al lado del rio

Desventajas: Las camas de las habitaciones dobles, son solo de 110cm de ancho para 2 personas, demasiado estrechas. En un hotel de 5 estrellas no es admisible que las habitaciones dobles tengan camas de tamaño individual.

Ventajas: La atención del personal

Desventajas: La habitación era bastante pequeña ( quizá por ser de fumador) , especialmente comparada con otras que pude ver

Ventajas: el bar de cocteleria

Desventajas: las obras

Desventajas: When visiting the hotel by car, the several roadworks and one-way streets arount the hotel make the journey more arduous than necessary.

Ventajas: La atención de su personal. el lobby del hotel, el buffet del desayuno, la calidad en general de sus servicios y comida.

Desventajas: bueno a mi habitación en particular le hacía falta algo de color en la decoración. Y algo que nos pasó y considero muy importante es un problema con el agua de la ducha, a la cual era dificil de graduarle la temperatura del agua y ella sóla se ponía muy caliente y después pasaba a totalmente fría.