Hoteles en Hamburgo próximos a Alster-Schwimmhalle

Ventajas: The staff are friendly, flexible and most of them fluent in english as well they are very good in relation of customer service and management

Desventajas: The only think that it felt negative for me is the resevation of an amount of money after I paid the whole invoice and it was deducted from my credit card after 3 days time which I already spoke to the accounting department and promised they will solve it otherwise the whole experience was very good

Ventajas: Las habitaciones amplias ,los restaurantes muy buenos, un gran hotel con todo lo que puedes esperar de un 5 estrellas

Desventajas: Las toallas estaban un poco resecas y los colchones se les notaba gastados

Ventajas: I like the location of this hotel. It is close to a train/S-bahn station but is very quiet. This hotel offers a safe and big enough underground parking for the guests who drive their cars there. It is not a free parking but it is worthy of staying there for secure.

Desventajas: None.

Ventajas: Location, ambience & cleanliness

Desventajas: I only wished there was of coffee was available in the room

Ventajas: 1- The behavior of the staff was kind, polite and energetic. 2- They did bring me a heater after one day because I was cold 3- Internet speed was super good 4- The spa area was new, quiet and lovely 5- The restaurant's food and its staff were great 6- My room had a good view 7- Taxis were usually available in front of the door 8- Someone did bring my luggage in the room on the first day 9- Bidet was available and very good

Desventajas: 1- The temperature of my room was steady! When I turned it up, it was still cooling in October !!! 2- The temperature of my shower did not go up more than 40-degree Celcius, while I turned it more to the left !! 3- All the meats in the breakfast table were fish or pork !!!! Maybe someone does not want to eat pork, what he/she should do?

Ventajas: Muy bonito céntrico buena atención

Ventajas: Room was clean, modern and well appointed. Very strong water pressure and very hot water in the shower.

Desventajas: Motorized awning kept going up and down on its own.

Ventajas: very nice breakfast and the staff was very accomidating

Desventajas: all was very good

Ventajas: The hotel is very clean the room is good The eggs choice to cook is good in the breakfast

Desventajas: No coffee maker in the room nether tea ! Not a lot of options for cheese , no olives in the breakfast

Ventajas: Comfy beds, no noise to disturb sleep.

Desventajas: No TV channels in English

Ventajas: Location is good, and the staff were professional

Desventajas: the AC was not cold as needed

Ventajas: Excellent location for our conference venue, and next to a park. Short 10-15 min walk to city center.

Ventajas: We stayed here for a night and everything was amazing. It exceeded our expectations.

Desventajas: The room is comfortable but smaller than the picture

Ventajas: Todo, limpieza, tamaño de la habitacion, tiene todo para cocinar, lavar ropa en caso de necesitarlo, excelente todo!

Desventajas: Cuando llegue a la habitacion tenia olor a cigarrillos lo cual era dificil xq no se podia fumar pero igualmente olia raro. Pero me la cambiaron sin ningun problema

Ventajas: Good location

Desventajas: High parking price Exorbitant 30euros

Ventajas: La localización era perfecta, quedando cerca casi de todos los puntos de interés de la ciudad. La habitación era moderna, cómoda y amplia, se ajustaba a las fotos de booking. Nos ha gustado mucho, probablemente repetiría.

Desventajas: Nada, todo genial!

Ventajas: La cama, la TV, baño con secarropa, heladera

Desventajas: La cocina no funcionaba, el Wi-fi era malo.

Desventajas: Couldn't change the AC temperature in the room

Ventajas: The location was perfect to visit the harbor and old city centre. Easy parking, friendly staff, enjoyable pool.

Ventajas: Clean room

Desventajas: Checking in a little clumsy

Desventajas: They only have big breakfast, not cafe and croissant option. luckily there is a new nice cafe nextdoor

Ventajas: the hotel location is the best in Hamburg. all attractions can be take place by walk or bus/metro. the breakfast was very good and nothing was missing.

Desventajas: the room air condition didn't work in our stay. for this season it OK but in winter / summer it's not.

Ventajas: Well appointed and clean apartment. It has everything particularly washing machine and dryer.

Desventajas: Gran hotel, ubicación, excelente personal. ¡Me encantó la selección de vinos! ¡Me encantaría volver!

Ventajas: Generally a nice place and good decor

Desventajas: I checked in at 1130am. Room was ready and I was asked to pay 30 euro for early check in. Never heard of such a charge before so I asked how much they will be refunded as I will be checking out early at the end of my stay. I just got a sarcastic smile. I will not recommend this hotel because of this incident

Ventajas: beds and pillows are super comfy, hotel staff helps you any time and location is absolutely great! Would come again!

Desventajas: Hotel could use better ventilation in 2 scenarios: 1. You come out from breakfast extremelly smelling after food 2. In the rooms, the ventilation or air con did not stop blowing even after I turned it off - meaning we had to turn the temperature up so at least the air that was blowing was not cold. Obviously it made the room very warm, which came to be an issue for my bf.

Ventajas: Practical location.

Desventajas: Noisy room poor for sleeping. Poor room cleaning service, room not vacuumed until the last day (3day stay). Room not cleaned until late afternoon. Replacement clean towels were stained and very thin and hard from wear. Not what you would expect from a Hilton hotel group. Desk staff not very helpful or friendly with the exception of one young lady.and the breakfast room staff.Overall poor value for money.

Ventajas: Smart, clean and very conveniently located

Desventajas: No breakfast room service!

Ventajas: Great place to stay if you have an early train departure, literally straight across the road from the station! Also close to some nice attractions around the city and not far from the canals and not too far from the new Elbephilharmonie. Excellent breakfast selection, allow enough time to enjoy it!

Desventajas: Bathroom amenities could be improved, the towels were thin and rough, and no vanity kit etc. Also, upon checkin we were told that if we arrange breakfast through reception we would receive it at €18pp instead of €23 direct with the restaurant. I asked if we could look and decide in the morning and add to our room, and was told that would be fine - it wasn’t the next morning. I was told that to get the reduced rate it needed to be prearranged the day before - and there were no exceptions! I pushed the point, explaining that this was an issue created by being provided wrong information on checkin, and I would appreciate it if they made an exception this time! After some consideration and discussions with the Supervisor the lower rate was provided. This was totally avoidable, had we been provided the correct information in the first place. All that aside, the breakfast was delicious, and worth whatever we ended up paying!!

Ventajas: The staff, the room and the location, all excellent.

Ventajas: El diseño

Desventajas: El olor en el restaurante durante el desayuno

Ventajas: Hotel is a beautiful space, modern and filled with history and charm. The bed in my room invited deep sleep and for a room on the first floor was remarkably quiet.

Desventajas: My room was comfortable but view from my window wasn't quite what I expected! Room 111 has delightful outlook onto ugly concrete walls and metal extraction pipes with a fire escape to boot!

Ventajas: Excelente hotel, el lobby es amplio y muy agradable, el desayuno es uno de los mas completos que probado, esta en una magnifica ubicación, el personal es muy atento, las habitaciones son amplias

Desventajas: Nada, todo está perfecto.

Ventajas: Perfect Breakfast! Professional helpful staff Great location Massage in SPA could be better *)

Ventajas: The staff were very helpful

Desventajas: Nothing really

Ventajas: Good

Ventajas: Gran ubicación, personal amable, el hotel combina lo histórico y lo moderno. Cerca de muchos restaurantes y tiendas. El autobús armado grande para frente al hotel.

Desventajas: La comida y la bebida eran muy buenas, pero caras, sin embargo, típicas de un hotel de 5 estrellas.

Ventajas: El personal Dennis, Swatrz Y läunga nos harán volver, el personal muy cálido y muy dulce. El personal es excepcional

Ventajas: Ubicación, vistas, personal

Desventajas: Precio

Ventajas: Good location.

Desventajas: Service was not exceptional

Ventajas: Very very friendly and helpful staff. Great breakfast buffet with view on lake Alster. Pool and sauna is available and very nice.

Desventajas: Small fitness room. Closest bus oder S-Bahn station is 5 minutes away by foot.

Ventajas: A wonderful Stay We had a great spacious room, Our bed was comfortable, It was a quiet hotel and we slept great! The breakfast was also very good, We found the front desk and the concierge friendly and helpful as well.

Desventajas: Nothing

Ventajas: Breakfast is nice and the breakfast place is classy. One gentleman who served us few days in a row was very nice and helpful Clean bathrooms and floor heating is nice Fluffy nice towels and robes Good ironing board Stuff was very rude from the check-In to breakfast. The only person who actually cared about our stay and our unpleasant experience was Nina Steiner - she actually went and discussed with the management. She was very polite and kind to us.

Desventajas: The first impression as we walked in was that it is a very worn out building with a very little maintenance; dirty walls and carpets in the main areas (lobby and bar) and the same in the rooms When we arrived we were offered a room with a very bad view (although in the description it said: quite street and patio) Very small rooms (although we had a superior double room) There was an ongoing construction of the patio and half of the outside building and when I contacted the hotel no one has informed me about it The shower head was broken and I cut my fingers Unpleasant and argumentative staff; one breakfast morning one lady started arguing a lot so we didn’t have the breakfast for the last 2 mornings (for which we never were offered any refund) Different style and concept from Dubai Kempinski - in Hamburg they don’t really care what an average client feels or thinks When did my research there were other much better hotels for the same value for money Quality of shower gels and creams is very poor

Ventajas: Este Hotel mantiene la grandiosidad de sus salones,especialmente el Restaurante y las salas de desayuno,las habitaciones muy correctas y la limpieza excelente.

Desventajas: La distancia a recorrer antes de llegar a la habitación,le faltan ascensores para acortar distancias.

Ventajas: Las habitaciones eran muy amplias. Las camas muy comodas! La ducha era super comoda

Desventajas: No habia cubo de basura en el baño. El Hall del hotel con poco ambiente. Los recepcionista no eran muy simpaticos

Ventajas: Loved the old world opulence and attention to detail. Fabulous products in the bathroom and super comfortable beds. It has been a bucket list item of mine to stay at the Atlantic Kempinski and I was not disappointed!

Desventajas: We found the serving staff at breakfast to be a little inattentive and experienced long waits where there were plenty of staff milling around and no-one prepared to assist with orders initially. It did improve but for a 5star establishment, this was a bit slack.

Ventajas: Best place for walking around Near central station Nice staff, huge rooms and extraordinary fancy bathroom Perfect breakfast.

Ventajas: It has easy access to the Main Railway Station and City Center. The Staff was very friendly and helpful. I liked the quiet atmosphere during breakfast and that the staff would bring you almost everything to your table. The breakfast was very healthy, they had different smoothies every morning, and the breakfast offer was really good. The room arrangement was nice, with a big bed, bathroom, sitting area and with a lot of space.

Desventajas: that the bar was in the reception hall and near the entrance

Ventajas: El edificio y su ubicación

Desventajas: Pedí una habitación con buena vista y daba a un andamio. No tuvieron ningún detalle. El personal de recepción de la mañana muy serio y dando pocas explicaciones.

Ventajas: The only thing that saved the overall impression was the Grill & Health restaurant - extremely good service, friendly staff and great food. The hotel was bad but the restaurant excellent!!!! The size of the room was also good.

Desventajas: The service in the breakfast restaurant - the speed - the selection. Did not like the bar We could also have been told that the hotel was under renovation. Very disappointing to arrive and see the scaffolding everywhere and that the inner garden was closed.

Ventajas: El bar del hall

Desventajas: La habitación daba a un patio horrible y el baño es muy pequeño

Ventajas: Very traditional, amazing room sizes,

Desventajas: Renovation is on going on this traditional/historical hotel, they should respect a little bit for the resting hours of the guests during this renovation.

Ventajas: The staff was perfectly attentive and doing a great job

Ventajas: Well located. Impressive foyer and lovely fireplace

Desventajas: I accept that I had a room which was on special, and assume has not been refurbished. The bathroom was perfectly fine but the bedroom was slightly dated. Torn curtains, old carpets. One large blanket would have been better. Bathroom robes should be standard.

Ventajas: meeting Udo Lindenberg who lives in the hotel

Desventajas: rooms need serious update

Ventajas: The Hotel Atlantic Kempinski Hamburg is one of the Classic Hotels with a history of over 100 years. Great location, great value of money, kind staff, extrimely clean roon, free internet at the business center.We will always go back.

Desventajas: Breatkfast is rather expensive (33 euro per person)

Ventajas: El estilo del Hotel , la Atencion del personal y el Desayuno

Ventajas: El servicio ofrecido

Desventajas: Las habitaciones me han parecido anticuadas, tendrían que renovarlas.Poner grifos monomandos por ejemplo, televisión plana etc..

Ventajas: La localizacion, es bastante centrico, al lado del rio

Desventajas: Las camas de las habitaciones dobles, son solo de 110cm de ancho para 2 personas, demasiado estrechas. En un hotel de 5 estrellas no es admisible que las habitaciones dobles tengan camas de tamaño individual.

Ventajas: La atención del personal

Desventajas: La habitación era bastante pequeña ( quizá por ser de fumador) , especialmente comparada con otras que pude ver

Ventajas: el bar de cocteleria

Desventajas: las obras

Desventajas: When visiting the hotel by car, the several roadworks and one-way streets arount the hotel make the journey more arduous than necessary.

Ventajas: La atención de su personal. el lobby del hotel, el buffet del desayuno, la calidad en general de sus servicios y comida.

Desventajas: bueno a mi habitación en particular le hacía falta algo de color en la decoración. Y algo que nos pasó y considero muy importante es un problema con el agua de la ducha, a la cual era dificil de graduarle la temperatura del agua y ella sóla se ponía muy caliente y después pasaba a totalmente fría.