Entebbe hoteles

Ventajas: the owners are great! so welcoming and helpful no matter what! the staff is so friendly, helpful and always smiling! the food is delicious and the rooms are amazing!!

Desventajas: the place is great! there's nothing not to like!!

Ventajas: Traditional housing, monkeys in garden, good tourist guiding

Ventajas: Angela and the team were so welcoming and nothing was too much trouble. Secrets was a real home from home. The rooms were comfortable and the food was excellent. We will definitely be returning again!

Desventajas: That we had to leave!

Ventajas: I liked everything! Amazing place with amazing staff and food.

Ventajas: Very friendly staff and very clean

Desventajas: The rooms are a bit dark

Ventajas: The hotel is like a small paradaise in the middle of Entebbe, the room is big enough and the bathroom (with hot water!) really good. The hotel has a nice restaurant with good food, made on time, you want have to wait a lot!

Desventajas: The towels and mosquito nets could have been cleaner. Also the hotel it's a bit lost in a non frecuent area, not very centric, but in any case the service compensate it.

Ventajas: We love the spacious rooms ,katogo on the menu, the hosts are very lovely people and the serenity of the area .

Ventajas: The guest house had a relaxed feeling, with friendly staff, a spacious and clean room and good food. Also, we had a TV in our room (which was useful when watching the Africa Cup!) and there was a shower with good water pressure and hot water! The owner, Angella, was helpful, flexible and easy to contact when we wanted to do a last-minute tour to the swamp and see the shoebill, and she arranged a taxi for an airport drop off. Highly recommended!

Ventajas: The accommodations and open areas made me feel as if we were in one of the many local communities that I go to Uganda to visit... except that all the comforts of home were there too. This place is authentic. A short walk down the road and we were at the ferry launch, market and beach to depart for our sunrise boat tour to look for Shoebills (spotted one within 10 minutes!). The restaurant catered to our requests, even when we thought our requests were a little challenging- early, gluten free, vegan. All of the staff went above and beyond. It was the rainy season and most of the area was out of power (understandable with the heavy storms in the night- yet the owners and staff made sure to run generators at their expense to ensure guests arriving and departing at all times were able to have conveniences. Places like this are real gems.

Ventajas: La paz de lugar, el personal es super amable y las instalaciones son cómodas y lo tienen todo.

Desventajas: No puedo quejarme de nada porque estaba todo perfecto

Ventajas: Angela, Derek & staff were amazing. Very close town, airport & Lake Victoria. It’s a gem in the ruff.

Desventajas: Zero !

Ventajas: El personal es excepcional, muy amable y servicial!

Ventajas: The breakfast was delicious. Staff are responsive and professional. Best accessible place to stay in Entebbe. Having a cafe, mall and foreign exchange next door is convenient.

Desventajas: A hot tub to relax would be a plus.

Ventajas: The breakfast was excellent and very delicious!!

Desventajas: the waiters should be more friendly and welcoming

Ventajas: Did not have breakfast. The shuttle driver helped me get my bags up the hill and to the door.

Desventajas: Kind of expensive as i did not have breakfast and was only in the room for about 5 hours. You should have a rate for those who fly out the same day.

Ventajas: The atmosphere and location was very good

Desventajas: The payment system needs to be clear. Should it be in major currencies or local currency only

Ventajas: Friendly staff good service. I am a regular now at the hotel. comfortable and spotlessly clean and the location is perfect good shuttle service to airport. Best hotel in Entebbe

Ventajas: Excellent hotel right next to the Victoria Mall. Nice cosy room with a/c, comfy bed and very pleasant walk-in shower. Breakfast was good and the staff did everything in their power to make the best of our stay. We regretted having booked the nearby K Hotels Entebbe for the first night but at least had the chance to spend one of the two total nights in Entebbe here at the Best Western. Shuttle to and from airport is free of charge, which we really appreciated, especially since the airport is just a 7-10 minute drive away.

Desventajas: Nothing.

Ventajas: First my flight go delayed and i thought iam gonna miss the hotel pick up van. As soon as i landed they called me to confirm my arrival and sent another car within 15 minutes. Excellent service i must say. The hotel is very clean and safe. What i liked the most is that its within a mall complex with direct access to some shops and very nice resturants including KFC. In addiiton the hotel gym is free and a private trainer will train u for no charge!

Desventajas: The hotel has no pool or a kids play ground. Better for some one coming in for business.

Ventajas: The staff were all pleasant. Helen was most accommodating. I can’t imagine a better place to stay to Entebbe. It’s clean, safe and convienient.

Desventajas: I hope a rooftop pool/ jacuzzi can be added in the near future for added relaxation.

Ventajas: The location The staff The facilities

Desventajas: Nothing to mention

Ventajas: Staff

Desventajas: Air conditioning

Ventajas: La atención que recibí del Staf.

Desventajas: .

Ventajas: El personal

Desventajas: Las instalaciones

Ventajas: Location is great, an easy stroll to a selection of waterside restaurants.

Ventajas: Stella took great care of us, including helping us to arrange an airport transfer for a friend who was not staying at the guesthouse but was in a pinch! Accommodations were immaculately cleaned and spacious. Pancakes were delicious. Guesthouse is a short walk to beach and restaurants, and close to both the botanical gardens and the zoo.

Ventajas: I arrived late at night and everyone was waiting for me and greeted me. They took care of my luggage and served ne cold beer.

Desventajas: I heard a loud music from the near by property until the morning hours, so I did not get a good rest.

Ventajas: Great place to stay, friendly staff, good value for money.

Desventajas: No complaints at all.

Ventajas: Catherine was helpful beyond the call of duty, holding luggage for us and letting us rest in the lobby after check-out when our flight was delayed. Breakfast was good, the beds well netted against mosquitos, the whole property charming and clean. We would go back if given a chance.

Ventajas: Very nice and clean

Desventajas: -

Ventajas: Spacious room with balcony. Within walking distance of lake Victoria.

Desventajas: For one who prefers showers, the pressure of the shower was very weak.

Ventajas: We enjoyed staying at African Roots and will plan on staying there in there future if our plans permit. Blessings.

Ventajas: The staff were absolutely amazing! They went above and beyond for us and made us feel at home.

Ventajas: I have stayed at African Roots multiple times and highly recommend staying here. The staff are very personable, knowledgeable and friendly. Staff can arrange transportation and it is reliable and on time. The rooms and bathrooms are very clean and each room has a fan and mosquito net. The morning breakfast that is included is great. Location is also great - about 5-10 minute walk to the beach front.

Desventajas: There tend to be mosquitoes in the rooms but there are mosquito nets and fans in each room. Mosquitoes in Entebbe are unavoidable so this is something that would be experienced in most, if not all, hotels.

Ventajas: Staff members were friendly. Location was excellent. Bathrooms were quality standard. Comforter and sheets were cozy.

Desventajas: Mattress was hard...beyond firm. Pool was tiny. Wall paper in rooms peeling off. Strange interior designs.

Ventajas: The staff! They are so friendly, sweet and responsible and you’ll leave with more than 2 friends ;)

Ventajas: Close to airport, Clean room, breakfast was very good, extremely friendly staff. I did not use the beach but it was very close to the hotel. I arrived a day early for a group trip so the location near the airport and the shuttle service was my biggest requirement. I did have to pay $10 for a return trip to airport. Was not put off by that but I did not understand that going into the stay. Highly recommended.

Ventajas: The location and the ambience

Ventajas: A calm and nice place and only 10 minutes from the airport.

Desventajas: I have nothing to complain about.

Ventajas: The service by the staff was exceptional

Ventajas: Wi-fi was good and the location was nice.

Desventajas: Nothing.

Ventajas: Friendly people and very good Wifi

Ventajas: Great service, very nice clean rooms, it's right on the lake, and once again; INCREDIBLE SERVICE FROM THE STAFF!

Desventajas: I couldn't stay longer, lol.

Ventajas: Room smaller than toilets at speke apartments

Desventajas: Tiny rooms

Ventajas: The welcome to the hotel was very friendly. The pool area was great and it was nice to take a dip after a long drive. We ate in the restaurant for dinner and the food was good (I had the spaghetti bolognese and my husband had the pork ribs). The proximity to the airport is also good as is the free shuttle.

Desventajas: We were initially given room 106 which was quite a big room. However there was renovation works going on overhead and a lot of banging. We were therefore moved to room 131 which was smaller but still pleasant. At the pool I ordered a gin and tonic. I was surprised when the bill came to see I had been charged for a double. I hadn’t ordered a double and was not asked by the bar staff if I wanted a double. Customers should be given the choice rather than it being assumed that they want a double. Finally when we were settling down to go to sleep my husband felt something running on his neck and head. When we turned the light on there was a huge cockroach on the bed! We called reception and they said they would send housekeeping. In the meantime we managed to catch it and got it outside as housekeeping took a while to come. The housekeeper was apologetic. It would have been nice if reception had offered to move us to a different room. We barely slept at all after that. In the morning there were more cockroaches in the bathroom. When checking out the chap at reception asked if we’d slept well. We again reported the cockroach that was on the bed and had been running over my husband’s head. The receptionist seemed to find it amusing. We told him we didn’t find it funny and he then apologised. When you are paying £228 for a night in a hotel you expect a much higher level of service and better pest control to deal with cockroaches. The price is extortionate especially when you consider breakfast isn’t included!

Ventajas: The meals were excellent

Ventajas: Serenity at it's best. Top notch customer service

Desventajas: The fact that hotel sandles and bathroom robe were not provided.

Ventajas: Room 140 is lovely! Spacious and beautiful. I loved it!. Thanks to Carolyne my week stay was comfortable.

Desventajas: The wifi connection in room 140 is not good. It goes off intermittently.

Desventajas: I booked to have an executive room, but don’t get drawn by pictures they show online it’s not why you get when you go there it’s just one room with chairs to sit on run down bathrooms, I had to request to change rooms bse the first room bathroom was mouldy and black hard to open shower door, the second room they moved me to had cold water when I wanted to shower they had to repair the tap so I could have hot water . It’s not worth the money they charge very very poor value for money I will never stay there again . Only the staff deserve great praise for making the customers feel at home but the hotel itself needs refurbishment . They should not put photos online which give people false impression of how good they are yet it’s not what it is . Very very poor I would not even give them half a star . But the staff would get a five star they deserve better .

Ventajas: The staff were extremely attentive, friendly & professional. Our room was spacious with a large balcony and a great view of the grounds & lake Victoria. The food and service in the restaurant was excellent both in terms of variety & quality. There was also a good selection of wine available at a very reasonable price. Overall, the food and beverage choice & service exceeded our expectations!

Desventajas: The bath looked dirty and needed reprinting or replacing. It wasn't actually dirty, the room was actually kept very clean but the bath tub looked black probably due to wear.

Desventajas: No late check out. Check out is at 10am. I arrived late previous date at 9pm. For an airport hotel this is worth it.

Ventajas: Location/view is gorgeous and staff are fabulous

Desventajas: Again, pick this hotel having stayed then for many years now, wouldn't wish to stay anywhere else

Ventajas: Friendliness of all staff. Gardens. Although we did not swim the pool looked lovely!

Desventajas: That we didn’t have a lot of time there

Desventajas: unfriendly staff - poor check in facilities; poor in-room facilities (no kettle; few TV stations...)

Ventajas: Location, style, swimming pool, breakfast!

Desventajas: Method of payments, sometimes ‘chased’ by staff for payment, when it had been charged to the room. More effective staff communication would help. But a really relaxed comfortable atmosphere.

Ventajas: La piscina y parque del hotel , especiales para un buen relax .

Desventajas: Hice la reserva por este medio y me contacte con el hotel solicitando nos recogieran en el aeropuerto, a lo cual me contestaron que así sería , confirmando mi vuelo y hora de arribo. Nunca fueron a buscarnos , no tenia cómo comunicarme telefónicamente con el hotel , al lograr llegar al hotel , ni siquiera estaban al tanto en recepción de nuestra llegada .

Ventajas: La habitación súper limpia, el servicio de limpieza siempre disponible. El servicio muy amable, siempre simpáticos.

Desventajas: Podrían agregar más botellas de agua en la habitación, solo dejan una de 500ml por día.

Ventajas: customer care service is wow and hotel is supper clean its lovely, all the attendant were on point food was good and i like their breakfast its really fantastic

Ventajas: The garden, and the swimming pools are nice. The staff extremely caring and friendly.

Ventajas: Food outside of breakfast not great

Ventajas: The location is close to the airport and the property feels safe with gated access and security at property and checking.

Desventajas: I didn’t like other guests that I encountered at the property. They were rude to myself and even towards staff. 5 star customer service, serving privileged 1 star guests.

Ventajas: location is good grounds including pool area are very nice rooms are comfortable and clean

Desventajas: of course some exceptions, but generally we found the staff lacking friendliness and positive attitude. very different from what we experienced elsewhere in Uganda. food was rather poor in quality, not in line with the overall standards of the hotel.

Ventajas: Personell was very friendly

Desventajas: Keine Movie channels like M-Net etc. und das in der junior suite. Breakfast - not according to standard of a 4 star Hotel!!

Ventajas: The outside and pool area.

Desventajas: Check in, I was put in the wrong type of room. it took them three and a half hours to put it right.

Ventajas: Indoor swimming pool.

Desventajas: Nothing!

Ventajas: The staff were amazingly friendly

Desventajas: Some parts of the hotel are showing signs of needing a little TLC The breakfast buffet was cancelled with no explanation, a la carte was offered instead but the menu consisted of 4 items to choose from, 2 of which were samosas and chips!! For breakfast ?

Ventajas: The customer service, care, helpfulness and politeness of staff was the best.

Ventajas: Nice location next to the botanic garden and with some overviews of the lake..room confortable..

Desventajas: Horrible food,..and the welcome miss at the reception desk was very very rude...

Ventajas: the size of the room was good The supply of bottled water was good The refrigerator in the room was a nice idea

Desventajas: Lighting in the room was poor There were no drinking glasses in the room

Ventajas: Location and staff friendliness.

Desventajas: Was there the same time as some conferences and had to eat the buffet meals. Would have liked to have a choice to order a la carte.

Ventajas: I stay here regularly and appreciate the friendliness of staff.

Ventajas: Nice, welcoming and helpful staff, drinking water in the room was a plus. We stayed only for one night and left before noon.

Desventajas: Breakfast could be better. The area around is beautiful at day time. The way to the hotel is very dark if you arrive at night. Its very secure but feels unsafe (like its in the middle of no where) because of darkness. No street lights, Its a general problem everywhere, you get used after the second night :)

Ventajas: Location...right on the beach! Food and bar on the beach were nice. Staff was excellent and friendly. The room was very nice. Close to the airport. The driver for my ride was very nice! He showed me where the president lives and other things along the way to the airport.

Desventajas: Could have used a refrigerator in my room. I may have been the only guest there, and it’s a large hotel. The shops in the hotel were empty, which is an indication they were not doing so well financially. The fee for the ride to the airport seemed unnecessary considering how close it is, but I understand people need to get paid. There are cheaper hotels with free shuttles, but they were not on the beach.

Ventajas: The rest

Desventajas: The food was bad

Ventajas: The workers were friendly and polite. Otherwise, very little else to like, really.

Desventajas: This hotel is deserted and seems to only rely on conferences for its existence. I finally found out why: despite its location (close to the lake, with promises of lake views, the view of the lake it obstructed; they play loud music, so if you're dreaming of afternoon naps, forget them! The restaurant only makes breakfast on order, as the hotel doesn't have enough people (there were only two of us, I think) to necessitate a buffet breakfast. The food is of average quality, and they sell cheap (poor quality) wine expensively. I like to meet new people to exchange travel experiences -- there were no people at this hotel, so I missed out on this!

Desventajas: Wi-Fi worked poorly with constant disconnection, continuous power failures, poor breakfasts...definitely a place to be avoided as its very over priced for what you get

Ventajas: The view of the lake early morning was perfect. The staff are very friendly and helpful. They changed my original room because it was dump within a minutes request. They organized transport to Kampala for a day trip. Awesome

Desventajas: The Hotel is beautiful right next to the lake however the very loud music ruined the ambience I was longing for quiet time for reflection and to distress. The volume should be lowered.

Ventajas: Great staff. Nice rooms. Good location.

Desventajas: Carpet in room is not in great condition. Otherwise, no complaints.

Ventajas: Nice small property near the airport. Clean rooms. Good for a short stay in Entebbe.

Desventajas: The rooms are a bit small and need some small maintenance i.e. in the room the bathroom door would not lock from inside. The tv and ac remotes did not work properly but we changed after requesting.

Ventajas: all was great

Ventajas: I always love your hospitality!! Very friendly staff. Only negative for this site was that our shower flooded the whole bathroom. The drain was too near the wall and not on a slat where water could drain.

Desventajas: Friendly staff and cleanliness

Ventajas: Great place to stay.

Desventajas: N/a

Ventajas: Garden and swimmingpool, also a nice rooftop bar with a beautiful view. Staff was friendly.

Desventajas: This hotel needs an update: carpet in the room was dirty. No elevator also. Food a la carte could be better. Breakfast was fair but not much choice. This should be a 4 star hotel but it’s not holding high expectations.

Ventajas: Staff were great, we had some issues but they fixed them quickly. Service was good Reception was manned after midnight and check in was pretty quick No lift but staff took my bags which I appreciated Rooms were spotlessly clean, hot water and plenty of good quality towels in bathroom. Bottled water and tea and coffee making facilities in the room Comfy bed.

Desventajas: We booked an airport transfer to pick us up at midnight. In the week before flying I checked the details of transfer and reservation and got email confirmation. But on arrival no car, I called and they sent one but we were hanging around for 20 to thirty mins which after midnight isn't what you want. At hotel no record of our booking, and we were asked to pay the driver when our confirmation stated the transfer was free. BUT they did sort it out quickly. Breakfast was average to poor. Pancakes were inedible. Omelette okay. No lift but staff will take your bags. Wi fi is free but I found it so slow to be unusable Is it worth $165 u.s per night. I don't think so but in Africa's inflated hotel economy it's pretty much what that rate gets you.

Ventajas: Lovely gardens and rooms Good views from 3rd floor room Great pool

Desventajas: Had to change rooms as AC not working

Ventajas: The bed was hard and uncomfortable

Ventajas: Alojamiento básico pero suficiente cerca del aeropuerto. Inmejorable relación calidad precio

Desventajas: Nada

Ventajas: Great value for 10 EUR per Person incl breakfast

Desventajas: Room a Bit old and shabby

Ventajas: Location of the guest house was hard to find, roads are a poor but generally Gorilla African Guest house was great

Desventajas: Always have a reachable contact on the website for customer reference

Ventajas: reasonably priced. good breakfast.

Ventajas: it was not bad

Desventajas: shower and cleanliness

Ventajas: Amabilidad de los trabajadores

Desventajas: Muchas de las cosas que dicen en Booking que tienen, no es verdad que las tengan. Falta de limpieza en las habitaciones. Mosquiteras con agujeros

Ventajas: nothing, you should remove this listing from your site. Ok, two good things our sheets appeared to be clean. Our taxi driver who we arranged thru the hotel to take us to the airport arrived on time and he was a nice and friendly young man.

Desventajas: We arrived late in the nite after 12 am and we were catching a flight that morning at 9 am, so we left the guest house at 6:30 am. Our room was frightful, it was dirty, the shower curtain was nasty looking, and the water could not be regulated, because only one knob worked in both the shower and the sink in the bathroom. the bathroom door was broken there was no handle on the inside to let yourself out...good thing we had friends sharing our 2 bedroom suite so when one was done in the bathroom someone on the outside could let them out. The room was filled with large mosquitoes. The electrical sockets came out of the wall when we plug devices in because they are not secured. the room is in desperate need of a paint job. We expected cheap accommodation, but this was neither livable or comfortable. Let's hope the rest of the establishment was far better than the rooms we were given for the 5 hours we were there.

Ventajas: Clean, comfortable, and dependable. I've stayed in several places around Entebbe, and Gorilla Guest House so far offers best value especially if you want a private bathroom.

Desventajas: The wifi wont reach all of the rooms, but is fine in the bar/reception area.

Ventajas: Winnie was exceptional she was so helpful and provided all that was missing in the room that night. The security was good

Desventajas: The reception was locked i had to wait for some mins before i could get helped and they had no idea i had a reservation. rooms had no towels and bathing soap.

Ventajas: This was our third stay at this peaceful, quiet and beautiful place. The room was clean and spacious. For the breakfast we got everything we needed to have a nice start into the day (tea, toasted bread, omelette, fruits). The garden is well kept and looks fresh and relaxing. It was no problem to organise a driver to get an airport pick up in the early morning at arrival. The staff is very friendly and helpful.

Ventajas: Nice spacious rooms, hot water, WiFi, mosquito nets, very clean, quiet area of Entebbe, nice compound and garden. Very happy with the facilities based on the price of the rooms, would stay again.

Desventajas: Dinner took more than an hour to prepare, would suggest limiting the options on the menu for the future so easier to prepare in time. Staff didn't seem overly welcoming but definitely helpful when asked questions so perhaps shy.

Ventajas: I liked the breakfast.

Desventajas: The light in the living room couldn't be turned off and the couch was almost broken anderen not clean.

Ventajas: Convenient, friendly, food was good. Also nice property.

Ventajas: I loved the breakfast. It was excellent

Ventajas: Great locations- close to the airport, walking distance to the beach.

Desventajas: Not the best value for money, but it's easy and convenient and clean.

Ventajas: It's calm

Ventajas: AC/agua caliente

Desventajas: Solo 3 canales disponibles en el TV

Ventajas: Close to airport.

Ventajas: Very convenient, lovely staff

Desventajas: No hot water

Ventajas: The swimming pool is nice but need to have the pomp to clean the water.

Desventajas: The personell was rude and not service-minded, only focused on getting their administration done. They wanted to charge us extra for the room, and after long negotiations with the manager we got our original agreed price. Food is very expensive and not even a drink included.

Ventajas: The room was large and comfortable.

Desventajas: The room was noisy even at night, the breakfast food was really poor. In addition the health club was really limited in term of equipment, So I preferred not to use it.

Ventajas: I loved the rooms at Imperial - very spacious, clean, excellent A/C, and the most comfortable bed of my entire month-long trip. The staff members I interacted with were professional and polite. The breakfast buffet was good and had plenty of hot breakfast, fruit, juice and pastry options.

Ventajas: Staff was super and rooms are large and very comfortable. King size bed was fantastic.

Desventajas: It’s a large hotel and there are a few things that need small repairs.

Ventajas: El servicio y el desayuno era fantástico

Desventajas: Internet era lenta.

Ventajas: The room was clean. The bed was big and comfortable. The mosquito net was good.

Desventajas: No hot water, no wifi in every room (as advertised) and by far the most frustrating thing was: did not accept credit card payment which caused me a whole lot of hassle. Also, independently of those frustrations, it simply wasn't worth the price as compared to other hotels that I have visited in Kampala. You can get more for less.

Ventajas: The breakfast was good, but not always served on time.

Desventajas: Having to ask for a bottle of water each day. The noise at night!