Hoteles en Edimburgo próximos a Princes Mall

Ventajas: Les dije que soy severamente asmático. Cuando entré en la habitación inmediatamente olí una vieja alfombra mohosa que se limpió al menos docenas de veces y agotó su vida útil hace mucho tiempo. Regresé a la recepción y les dije que necesitaban una habitación diferente por razones médicas y que estaban dispuestos a pagar más. La persona de recepción y el gerente de día me dijeron que no tenían disponibilidad sin ningún tipo de seriedad, me dijeron que no sin consideración alguna y me obligaron a dormir en esta habitación donde terminé haciendo sibilancias toda la noche. También me mintieron que todas las habitaciones estaban renovadas al mismo tiempo y eran las mismas. Y resulta que había al menos unas pocas habitaciones disponibles.

Desventajas: El personal de recepción debe preocuparse por el bienestar de sus clientes. Mal entrenado e inconsiderado.

Ventajas: Zoltan en recepción era de una estrella. El restaurante y el personal del bar era eficiente y amable. Las habitaciones estaban limpias y bien equipadas. Tenemos ganas de nuestra próxima visita.

Ventajas: El Número Uno fue una experiencia tremenda. El personal del hotel y del restaurante no podría haber sido mejor durante nuestra estancia. ¡simplemente diría que sigan así!

Ventajas: Hermoso hotel histórico en la ubicación perfecta. El personal no pudo haber hecho más para ser servicial. La habitación estaba bellamente decorada y era extremadamente cómoda. El baño era espectacular.

Desventajas: El nivel de luz en la habitación estaba tan bajo que era difícil ver dentro de la maleta. Aparte de eso, ninguna queja en absoluto.

Ventajas: Impecable elegancia.

Ventajas: Excelente ubicación, caminando te queda todo.

Ventajas: Staff very helpful but room not ready, 3.45 before ready

Ventajas: Top class

Desventajas: None

Ventajas: Staff was wonderful, super efficient and friendly.

Desventajas: Room service food was a bit bland, breakfast buffet was over priced

Ventajas: Extremely comfortable bed

Desventajas: Nothing

Ventajas: Great central location. Room was excellent.

Desventajas: Poor service in Brasserie restaurant. Manager did resolve.

Ventajas: Staff excellent very tastefully decorated

Desventajas: Dinner a little pricey but it is Michelin Star

Ventajas: The service was impeccable without feeling stuffy. Everyone was very friendly and left a person feeling well cared for. One gets a sense that the folks here truly enjoy and take pride in what they do.

Desventajas: Nothing

Ventajas: Bed was heaven and the sheets were so soft. Both the private whiskey bar and the regular bar were fantastic! Robert shared lots of information for a first time whiskey taster like me! Hotel is old charm paired with modern furnishings. High ceilings in our room was s plus !

Desventajas: Service at the restaurant for dinner both nights was very slow. Our waiter was good but kitchen really slow. Perhaps under staffed a bit. Food good!

Ventajas: The hotel and general ambiance

Desventajas: We received a call from reception at 10.30 PM informing us that there was a complaint about noise. We were watching the Graham Norton show on the TV at what we thought was a reasonable sound level - the very facility I would have thought the TV was provided for. Of course in response we turned the volume down until we could barely hear the TV which spoiled our enjoyment of the programme and the remainder of the stay. It was disappointing that hotel staff didn't verify the complaint, but simply passed it on - not I think a sufficient level of service for the quality of hotel the Balmoral is. We take an annual trip as a treat from the stressful job of teaching - often in Edinburgh and have never been accused of this type of behaviour before and I think that we in future will revert to one of Edinburgh's other fine hotels as we want to reduce, not increase our stress.

Ventajas: Habitaciones amplias Empleados atentos

Desventajas: Vista interior deprimente o no existente. Absurdo precio de 400 libras esterlinas por noche Absurdo precio del desayuno no incluido en la tarifa.

Ventajas: The staff and facilities were excellent. We're coming back here after staying in other Edinburgh hotels and this is by far the best

Desventajas: There was nothing mot to like

Ventajas: Personal

Desventajas: Un poco difícil de encontrar la primera vez.

Ventajas: Hermoso mobiliario de habitación, equipo estéreo de Bose, ventanas de suelo a techo, cabina de ducha de cristal, bañera independiente. Un jardín en la azotea muy encantador y una zona de salón común. El personal es muy servicial.

Ventajas: Modern hotel with lots of new features. Lounge bar comfortable, beds good.

Desventajas: Wet room en suite poor and drain blocked. Expected more for the high nightly cost.

Ventajas: Lovely room upgrade to a suite, large rooftop terrace and a fabulous breakfast with lots on offer!

Desventajas: Nothing

Ventajas: The suite was marvelous as we were upgraded.

Desventajas: Had to get a lift 3 floors up from reception walk along a long corridor past a wee snugg bar walk down a few flights of stairs walk along another long corridor to our suite. Windows do not open to let in fresh air had to make do with air conditioning. £25 per person for Beakfast.

Ventajas: Bed was extremely comy and the romantic touches

Desventajas: Only stayed one night

Ventajas: El personal tanto del bar como de recepción han sido muy amables. Está bien situado

Desventajas: No se merece las 5 estrellas que le da booking. Las cortinas de la habitación tenían agujeros. La limpieza dejaba mucho que desear.

Ventajas: Very helpful staff, clean, great sized bed & room and fantastic location. Car park next door to the hotel which the hotel offer discount to use, really handy.

Desventajas: Didn’t get a great nights sleep either night, just couldn’t get comfortable and happy medium with the pillows. During the night also had to switch the aircon unit off it was that noisy. Toilet flush was also similar to that on an aircraft so no matter who flushed their loo, you could hear it.

Ventajas: Staff were friendly.

Desventajas: Bed was uncomfortable and the toilet flush was incredibly noisy.

Ventajas: Many thx Jonathan and his staff for everything. We are glad to you. <3

Ventajas: La atención del personal del hotel en todas sus tareas y los detalles que el hotel tiene con el cliente, cada día dejaban algún detalle en la habitación.

Desventajas: El tamaño de la habitación me resultó pequeña, para tratarse de un hotel de cinco estrelllas. Dos perdonas se molestaban en la habitación para pasar de un li¡ugar a otro.

Ventajas: I've stayed here many times before and don't really consider anywhere else!

Ventajas: Awesome property with very kind and understanding staff

Desventajas: Nothing

Ventajas: Breakfast and location were great.

Desventajas: The layout of the facility was terrible. Use of a freight elevator to get to your room totally unacceptable.

Ventajas: Stayed here before lovely hotel good staff and tasty breakfast. Location is very good for visiting Edinburgh for a weekend.

Ventajas: El desayuno un poco mediocre.

Desventajas: La habitación que nos dieron del 04/09/19 al 06/09/2109 no nos gusto mucho ya que las puertas del armario no se podían abrir la chocar con la cama por el poco espacio en la mesa y silla de habitación pasaba lo mismo con la puerta del baño. Uno de los ascensores estaba estropeado y había que esperar un montón.

Desventajas: Customer service wasn't great we had to wait to check in our room want ready when we arrived. Roadworks outside so quite noisy at night

Ventajas: Great location, about a 5 minute walk from Waverley Station and off the noise from the Royal Mile.

Ventajas: El trato del personal fue muy bueno, lo malo la habitación.

Desventajas: La habitación en general. La moqueta estaba sucia y el baño bastante incómodo.

Ventajas: It was lovely felt room was a bit small and it wasn’t very warm

Ventajas: Location was great, bed very comfortable.

Desventajas: Breakfasts choice was a little below expectations; thought there would have been a larger selection of fresh fruit.

Ventajas: the hotel is right in the middle of edinburgh but as the rooms are at the back of the hotel it is very quite. We have stayed here before and chose to stay here again. The rooms are very modern and comfortable and the hotel has a nice atmosphere with friendly staff

Desventajas: We had a problem with the lack of breakfast items available when we went to breakfast the first day as all what was available at 9 o'clock was bacon and beans in the hot breakfast buffet so i complained to the staff and reception. The next day breakfast was plentiful and good so they had taken note of my complaint

Ventajas: Location is good. Right behind Hertz and Edinbourgh playhouse.

Desventajas: Room location is bad, no view at all. Outside my window were other rooms on the opposite side. Shower room has half a door, cannot prevent water from splashing outside. I could never manage to figure out why there were always half doors in british shower rooms. Housekeeping is not good, one hour after I checked in I found there was a sign of beverage poured on the carpet. I suppose the housekeeping should've noticed this and should prevent this room from being arranged to guest but they definitely didn't.

Ventajas: Location and breakfast was good.

Desventajas: Went for a drink In the bar and were told there was no draught beer or lager today and were sold. Amy bottle of beer for £5.50. Very poor. The bathrooms I n the room had obscure glass doors etc horrible and would not have booked if we had known this would be the design. Terrible idea

Ventajas: Great location, big room, nice staff

Desventajas: Shower didn't drain

Ventajas: Breakfast was good. Our TV would not work initially but a maintenance man came immediately and re set it. All staff very friendly and helpful. good that we could store luggage on departure.

Ventajas: Hermosa, excelente ubicación

Desventajas: No hay café o no calórico en la habitación endulzante

Ventajas: Lovely room, comfortable bed, good shower, helpful staff

Desventajas: Breakfast should have been included. Also no coffee maker in room

Ventajas: Grand cafe food and complementary whisky in the room

Desventajas: Breakfast variety

Ventajas: The location is perfect for exploring the city

Desventajas: The breakfast was disappointing and far from traditional

Ventajas: Room was lovely comfortable bed great facilities

Desventajas: Not keen on the breakfast menu

Ventajas: Very good location!

Desventajas: Breakfast not included in expensive hotel price

Ventajas: Location & rooms

Desventajas: No good in-house restaurant

Ventajas: The location was good and the bed was comfy.

Desventajas: The facilities badly need to be upgraded. The building has nice bones but it is tattered and worn out. There was extensive mold growth in our bathroom window all up onto the ceiling. It looked like it had been painted over instead of remediated. The shower/tub drained very slowly and the water was lukewarm. The room did not feel clean and the carpets seemed dirty. Also the breakfast had lots to offer but it was not good quality. This hotel is very over- priced and I would not stay here again.

Ventajas: The staff were very helpful & friendly, the facilities in the room were excellent.

Desventajas: I found the switching for the lights a little strange

Ventajas: The staff was amazing, friendly, answered all questions we had before we got there.

Desventajas: Nothing, again the staff at the Scotsman was awesome!

Ventajas: La ubicacion y las instalaciones excelentes.

Ventajas: Great location. Good breakfast; lot of variety.

Desventajas: Renovations in progress. Understandable situation.

Ventajas: The location is excellent, right next to the train station, although it's maybe not so obvious how to get into the hotel (I went up the Scotsman steps which may not have been necessary). The room was very luxurious and really lived up to the "Deluxe" billing. The staff were very friendly and helpful and managed to accommodate my request to check in a little early.

Desventajas: For the price, and it was quite expensive, I would have expected to have had breakfast included. There was some renovation work ongoing at the time which spoiled the finesse a little, but didn't detract from a very pleasant stay.

Ventajas: La cama

Desventajas: El desayuno muy pobre y los meseros más organizados para dar el servicio

Ventajas: I liked the location because it is in the old town and it is very close to the castle The room was pretty. The breakfast was good.

Desventajas: One of the elevator was broken The staff seemed not enough as we had to wait several times to be served at reception.

Ventajas: Desayuno muy bueno,personal muy atento. Ubicación inmejorable

Ventajas: Location Heating in bathroom floor

Desventajas: Breakfast needs improvement Lack of management

Ventajas: The location in Old Town was right off the Royal Mile. Easy walking distance to the Castle and most attractions. The staff were very friendly and were quite good at recommending great restaurants and getting us reservations. There are a bunch of excellent restaurants within a short distance from the hotel: Howie's, Mussels & Steak, The Outsider.

Desventajas: The bedroom end tables in our room were very low compared to the height of the bed. A bit unusual. Other that that small detail we enjoyed our stay immensely.

Ventajas: Absolutely loved our stay here - the whole vibe was very modern, staff were so helpful and friendly, rooms are gorgeous, views out of this world & perfect central location

Desventajas: One teeny tiny complaint was that the mirrors in the bathrooms/sliding doors had splash marks on & were dirty

Ventajas: The breakfast was excellent but on 2 out of our 3 mornings the breakfast staff were very inattentive.

Desventajas: The lift was diabolical. It seemed like was only one lift for the hotel which was very poor. We were travelling with my elderly parents, otherwise we would have taken the stairs. On booking I requested ajoining rooms, again as we were with my parents. We were given rooms 3 floors apart!

Ventajas: The room has a wonderfully commanding view of the spires of the old town and the sea. The 180 degree view .... was amazing! We had room 503....it’s large and modern with a Pepto Bizmol pink bathroom and heated bathroom floor.

Desventajas: A lot was terrible at this hotel. The absence of a doorman to help with your luggage upon arrival or to hail a cab was just awful. The parking garage is a few blocks away which is Extremely inconvenient. The staff was DREADFUL except the lad who we gave our key to as we left. The room was frigid and the heat was turned off each day. The lights are run by the room card inserted in a slot by the door. This sometimes worked ....most of the time it didn’t. We had to ask twice for them to clean the room. The room service menu needs better descriptions of the food. The club sandwich had the crust cut off and had a fried egg on it.... besides that it fell apart in your hands. Lol ! We were told breakfast went to 10:30 am but when we got there at 10:10 am they told us breakfast was over.... I literally pleaded that We we’re told breakfast went to 10:30.... we felt like they did us a favor feeding us!!! Every employee we met you felt like they could care less and were really not helpful. We met a couple who had been looking for their room for literally over an hour before we showed them where their room was. The elevator was always full of guests complaining. But the final straw was we went out to dinner and looked forward to eating the chocolates we received when we arrived but they were GONE. We called the desk to ask for another sack of chocolate..... it took hours and 3 phone calls . We expected to do laundry but with the awful service we decided not to risk it!!! At the heart of any hotel is the service and that is sadly missing at the Radisson Collective! This was by far the worst service of ANY hotel on our trip.

Ventajas: Room quality was excellent as was the location

Desventajas: Room temperature was a little too high

Ventajas: Best sleep I’ve had in a long time and the room had beautiful views

Desventajas: El desayuno en realidad no era completo. Se ofrecían otras opciones al momento de desayunar las cuales corrían a cuenta del interesado y no un Buffet todo incluido...como en otros hoteles de la misma cadena.

Ventajas: The location was great!

Desventajas: The breakfast was quite bad, I got hair in the breakfast bacon.... The room was dirty when we arrived and it was stop in the sink that no one did anything about but after two days. The bed was loud when you moved at night. I actually expected a higher standard for this price.