Ventajas: Great waterpark! Loved the villas. Friendly staff.
Desventajas: The lazy river did not have floating tubes. The upstairs on the 3 bedroom units has an awkward floor plan. The 4 bedrooms are great!
Ventajas: the quietness of the rooms...had neighbors but didn't hear them!
Ventajas: La organizacion, el area de recreacion, el servicio la distribucion de la casa con todas sus comodidades
Ventajas: The towne homes were spacious.
Desventajas: The hotel staff begining with the manager was rude and unaccmadating. Check in is at 4pm but rooms/homes are not available and staff does not when they will be available. Towne homes are far from Disney and any other attractions. Pool on premesis is small and far away from the homes, you have to drive to the pool!
Ventajas: First of all let me say that this resort was nice. The pool was nice, the lazy river was smaller than it looked in pictures, but overall nice- bring a float.Tiki bar was good, and there was outdoor entertainment, there were scavenger hunts for the kids-very family friendly.
Desventajas: I was pleased at check in, that was until I got to my unit. It was in the very last row on the outskirts of the resort, certainly not within walking distance to the pool. I was unhappy b/c it was not the floor plan that I " purposely chose" - I chose a unit with 1 bd and ba downstairs and 2 upstairs because I was traveling with a guest in a wheelchair. ( I noted at booking that I was traveling with a handicap guest-on the special request space) I thought oh, no problem they will just swap us to the correct unit- the one I reserved. That did not happen-we had to drag the mattress dwnstairs- my cripple mother in law was very uncomfortable. I was informed I was in a time share b/c I booked with booking.com & they couldn't resolve it.
Desventajas: I feel like check out time should be later than 10am. We had a small baby and 10am was just entirely too early!!!
Ventajas: The house was very good and spacious and had all we needed for our stay
Desventajas: We were too far away from the pool, bar & food wasn't what it said on it's web site
Ventajas: Espacios amplios, lindo lugar, casas muy equipadas
Ventajas: Me and the family had a wonderful time and yes I would come back again thabks for a great vacation
Ventajas: The size of the unit was great for the price.
Desventajas: The staff was not very helpful on several occassions.
Ventajas: The bar and restaurant were very nice with good food and good service
Desventajas: They only supplied one days worth of toiletries for a 6 day stay. They also need another pool closer to the far west villas. The complex has outgrown the parking area needed for the clubhouse/pool. Longer pool hours would be a big improvement. Marginal cell coverage area.
Ventajas: The resort itself is lovely just what you'd want. Unfortunately they let to large groups, E.G. football teams,etc. so swamp the facilities, spa pools, gym, sunbeds so you are crowded. The meals were nice and quite reasonable, the bar shut too early before 10pm every night even through Xmas. Often no towels avail at pool the spa/steam room/sauna got broken last day of our stay! Wristbands for pool!
Desventajas: Our Villa was 6 miles away from the resort not 100 yards as stated in the description. The staff said it was not their problem but the booking agency. I emailed twice but received no response. We could have booked an independent villa for half the price we were charged for the hotel. The villa we were given was dirty, skum round the bath, dishwasher dirty, sweet wrappers in sofa, etc. etc.
Ventajas: Price. Availability of room on short notice.
Desventajas: Bed uncomfortable. Air conditioner very loud.
Ventajas: Online price was great for night stay. Did not care for breakfast so skipped it. Room had balcony. Plenty of parking. Close to Disney.
Desventajas: Room smelled like someone had been smoking.
Desventajas: Poor cleaning, didn't have a phone in the room, bathroom was a mess and bed sheets had stains.
Desventajas: Bathtub tap ran constantly.
No TV guide on programming( just a list of networks)
Asked for wakeup call. Did not happen.
No newspaper. Desk said to go to garage next door. Went there but they do not sell papers.
Desventajas: Olor a humedad en todas partes, sucio/alfombra pegajosa, paredes manchadas y baños, instalaciones en general horribles
Ventajas: Precio. Disponibilidad de habitaciones a corto plazo.
Desventajas: La cama incómoda. Aire acondicionado muy ruidoso.
Ventajas: Precio online estupendo para pasar la noche. No importaba el desayuno así que pasamos de él. La habitación tenía una terraza. Un montón de aparcamiento. Cerca de Disney.
Desventajas: La habitación olía como si alguien hubiera fumado
Desventajas: Bañera grifo funcionaba constantemente.
No hay guía de TV en programación (sólo una lista de redes).
Pedimos llamada despertador. No sucedió.
No periódico. Dijo ir a puerta del garaje al lado. Fuimos allí, pero que no venden periódicos.
Ventajas: Excelente atenciòn del personal del hotel
Ventajas: The hotel had nice access to the local attractions. Clean room, nice staff and decent breakfast fare.
Ventajas: hotel staff, near to disney world, free shuttle to dw n safe...
Ventajas: I liked that it was a decent price for booking last minute for new years eve.
Desventajas: pretty much everything else. while the staff was pleasant, the room left quite alot to be desired. the beds were small, and quite hard, not exactly pleasant to sleep on. the towels in the bathroom all had black marks on them. the floors were dirty.
Ventajas: convenient parking near my room..close to highway . fair price for what you got
Desventajas: limited breakfast. .if something ran out it was never replenished..even if there were two more hours of serving time. room damp and musty
Ventajas: Its location.
Desventajas: Pool is still closted.
Desventajas: continental breakfast was poor.
Ventajas: Great for the $$Very nice and clean hotel nice staff and good breakfast the room was clean with new mattresses there was a mini fridge, microwave and coffee maker. Great hotel if you are just going to disney world
Desventajas: There where a few sirens that could be heard from the room but knowing the area I knew that there is a hospital just down the road. The only other thing was that the blow dryer oils not turn on.
Desventajas: This was the worst experience I have every had! I booked 2 rooms for 2 nights. The 2nd night our room door would not lock! There was no other room available and no other options for us but to baracade ourselves into our room!!! WORST HOTEL EVER!!!!
Ventajas: hot breakfast, clean room
Desventajas: Our car was broken into and the theif tried to steal it. Although this hotel haa lota of surveilliance cameras being watched at the front desk (supposedly), they did nothing about it. We disnt even get comp'd a night for our stolen items. Just a sorry.
Ventajas: The rooms were brand new. The staff was very helpful and nice. The kids loved the pool. We loved the hot tub. This was our first family vacation and we weren't sure about this hotel but we cannot wait to go back next year.
Desventajas: We have nothing bad to say. It was a great place to stay.
Good staff good hotel for price and star ranking
Desventajas: Hotel clients little shady not great family hotel
Ventajas: Great location, right off of Interstate. Nice breakfast, but dining area was very small. Nice pool and hot tub.
Ventajas: Everything I thought they were great for being a 1 star hotel I was pleasantly surprised. I have stayed in 3 star that were not as good. The breakfastwas great the room was clean staff was pleasant
Desventajas: The only thing the hair dryer didnt work well. Very mionor
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