Bel Ombre hoteles

Ventajas: The friendly staff and assigned service( host) assistant were great. Khem was the best assigned host. His colleagues also, bhivesh and other female colleagues/hosts were super helpful and always friendly. Restaurant stuff were very friendly and paid attention to important detail. Annabella’s restaurant stuff were awesome and made me feel most welcome. At the C-beach restaurant Mukesh was great.

Desventajas: Some of the Ladies at reception we’re not supernaturally friendly. They should smile a little bit more and be a lot warmer.

Ventajas: Upgraded room, extremely welcome and friendly staff, late check out allowed! Enough space for all people around. Crystal Clean room. Super holiday. Own kite and windsurfing station

Desventajas: Mushed potatoes)))

Ventajas: La comida a la carta, las instalaciones muy cuidadas, la decoración colonial, servicio de atención personalizado

Ventajas: Instalaciones de película, atención del personal (Oranne, Priscilla, Kham y todos los demás muchas gracias por cuidarnos tanto), gran variedad de actividades apasionantes (lancha para bañarse con delfines, visita a la reserva en boogie, snorkelling, kite surfing...), restaurantes excelentes todos ellos (soberbio Le Chatteau) y sobre todo un Kids Club de 10 (también para bebés) para aquellos papás que busquen también momentos de relajación, los niños se quedam superbien cuidados (dulces Angelique y Krishni gracias por cuidárnoslos tan bien) en una hermosa instalación.

Desventajas: Como áreas de mejora destacaría: instalaciones con poca accesibilidad para carritos de niños y demasiadas interrupciones bienintencionadas del personal (sobre todo en la habitación) que pueden resultar excesivas o de poco valor para el huésped. La ubicación es buena aunque hubiese sido excepcional estar en la blue lagoon de Le Morne.

Ventajas: Everything was perfect from customer service to cleanliness to good food.

Desventajas: At times service at c beach can be slow

Ventajas: Every thing , and I would like to thanks Mr. Ashish for helpful .

Desventajas: N/A

Ventajas: The hospitality, setting , ambiance was excellent. The facilities were superb.

Desventajas: Everything was excellent. There was nothing we didn't like.

Ventajas: La playa es muy linda y el mar super tranquilo para nadar. El restaurant de playa tiene una galerìa y terraza con vistas al mar inolvidables! La comida riquìsima y variada. Las piletas son grandes y atractivas. Los shows todas las noches tienen mùsicos y cantantes de primer nivel.

Desventajas: La habitaciòn no tenìa cortina, solo black out. Fue incòmodo porque debìamos quedar a oscuras antes de oscurecer para que no nos viera la gente desde el jardìn. Corrìamos el black out. Es un detalle que no dudo incluiràn.

Ventajas: The hospitality. Mr saxena is an amazing guy

Desventajas: Its gets dark too soon

Ventajas: Breakfast is great! May be little more variety of fruits. The rest is nice.

Desventajas: It was difficult to find any tour for solo traveller, receptionists just adviced me to rent taxi and to go where I want.

Ventajas: Wide selection to eat at breakfast. Kids club was amazing on the busy days. The resort was quite full based on diners at breakfast, but never felt full at the pools nor beach side. Complimentary glass bottomed boat excursion was wonderful. Grounds, gardens and facilities very well maintained. Good variety of cuisines at the buffet for dinner themed nights. A huge compliment to the pastry chef, as the array of breads and desserts were amazing!

Desventajas: Rooms whilst clean, need refreshing, as felt outdated. A coffee machine in the room would be advisable. We expected a wider variety of fish and seafoods being an island getaway, these however attracted an additional amount to be paid. Starters at the ala carte restaurant - Playa - left much to be desired though.

Ventajas: Breakfast was lovely, the staff were always happy to help and the beach was beautiful.

Desventajas: Family rooms not on the ground floor which is not ideal with 2 small children and could really do with some updating. The food was sometimes a little limited but what there was was nice. The pool areas were lovely but the edge of the pool was not child friendly.

Ventajas: The staff and location.

Desventajas: Having to sign for your drinks even though your all inclusive.

Ventajas: Beautiful location with great service and staff

Ventajas: Very family friendly resort...pity the time of year as it was relatively empty and kids club was a bit quiet.

Ventajas: Excellent choice for the price! Blue infinity restaurants is amazing.

Desventajas: It is hard to book the restaurants for dinner! But the restaurants are good!

Ventajas: The environment was fantastic.

Desventajas: Some staff members were lazy.

Ventajas: Wonderfull Time with Familiy and Friends. Great: kitchen, Beach, Kids club, Room service, itc.!!!!

Desventajas: Wonderfull Time with Familiy and Friends. Great: kitchen, Beach, Kids club, Room service, itc.!!!!

Ventajas: Staff is very friendly and a lot of activities to do and yet it’s very much relaxing. For snorkelling enthusiasts, corals in the lagoon are amazing and great for underwater photography (just get used to the current, you can walk back on the beach). Evening entertainment in general was also fine, but normally between 9-11pm in the evenings. (For the period we stayed, sunset was around 5:30pm so we tried to start days early, so going to bed before midnight was absolutely Ok) golf course is stunning even if you are there only to have lunch/dinner and some drinks. Food quality overall is excellent, and all of the a la carte restaurants are recommended(please check and book in advance, while you’re checking in to avoid any disappointment) beach cinema was also great experience, strongly recommended! When your departure time is later than the checkout, there are shower rooms available just for you to get changed so you can still enjoy the beach/pool. Cocoshack - great small bar to have some cocktails in a coconut - just make sure you order early as they might run out of coconuts later in the afternoon.

Desventajas: While staff is always kind and friendly, I believe everyone assumes you have unlimited time on your holidays and just relaxing with no rush. It’s mostly fine, but be prepared to wait longer than usual for drinks/food and other arrangements. I suggest hotel management should highlight this issue to staff, as people on holiday are there to relax, their time is also precious. (Waiting for food service longer than expected, we have missed two booked sessions for archery) Another point was on booking restaurants/activities, as you need to coordinate bookings with different staff (restaurants, external excursions-taxi, boat house -for water sports and snorkelling, spa, sports centre etc). I believe this could be done much easier by having one point of booking centre (checking based on availability) and staff on each centre can explain you activities with further detail/advise more or you have specific questions. In your first days you have to be quick to understand the timetables and arrangements not to miss anything (or double book for the same time) For team sport activities where you need more people (e.g. beach soccer, beach volley), they are not well communicated unless you pay attention to the weekly schedule. We couldn’t have enough people on separate occasions. As guests are not prepared/willing to participate when they are asked at the last minute. for guests with upcoming stays, CBeach club is under renovation until August 2019 - it was unlucky for us to miss as we were looking forward to spend some time there.

Ventajas: The Price quality proportion is very good in awali compared to the neighbor hotels. The hotel is beautiful there is a huge atoll in front of the hotel but not too many fish in the sea. The drift is very strong so you have to be an experienced snorkeller to keep yourself in safe due to the water is not enough deep and you can be hurt by the atolls and by the urchins. The all inclusive package is a must have here in Mauritius as the price of the food and alcohol is extremely high. The stuff was extremely kind in generally but some of them was bored and being fed up by serving the people.

Desventajas: As per above. All in all was a very good stay.

Ventajas: It is a beautiful resort and very well kept. The food at the Indian restaurant was amazing. All the staff at the spa was fantastic, especially Stephanie at reception and the two therapists, Girish and Yogesh. The spa facilities were very enjoyable, but Stephanie and Ghirish made it a memorable experience. Sharmain helped us book some tours and was very helpful and attentive. Housekeeping was great and attentive too. The pool was amazing as well...

Desventajas: The All-inclusive package was not clear... you have selected items on the menu to choose from as well as drinks. Was not aware about the dress code policy for men after 630pm, shirts, closed shoes etc. No issue as I had packed it, but again was not clear. It seems that some of the staff are tired and over worked. Savanne buffet restaurant food and coffee was standard, also all drinks were not the quality of a five star resort; perhaps because of the all-inclusive package. Staff uniforms not appropriate for current weather as it is wet with sweat and dripping as they serve you. I recommend the uniforms to be cooler, similarly to the beach boys; white polos and shorts.

Ventajas: IT WAS GREAT STAY CHECK IN HAPPENS IN THE ROOM EVERYTHING WAS READY BEFORE WE ARRIVE WELCOME CAMPAIGN WAS GREAT TO HAVE ITS PERFECT CHOICE

Desventajas: I WISH THE FOOD MENUE HAVE MORE OPTIONS

Ventajas: The bed was very comfortable, rooms big, staff very friendly. Different cuisines for dinner.

Desventajas: They were very stingy with fruits especially for breakfast no refills once finished.

Ventajas: The Hotel is amazing, excellent location, very good food and staff! Raj, Priya,Dipica and Kumar are very professional, kind and helpful workers.

Ventajas: Smile face staff Nice natural place Nice food

Desventajas: Many insects Outdoor bath is dirty AC wasn’t cold

Ventajas: Si

Desventajas: Muy desorganizados

Ventajas: The amazing garden, the privacy of the rooms, very good food and variety of choices, the beautiful private beach, courtesy of the staff.. cookies in the afternoon!

Desventajas: Just a suggestion: I would recommend more buggy cars to reach the parking/the room..sometimes hotel arrivals were many and we needed to wait for the buggy car to be available. But waiting time was still reasonable.

Ventajas: Excellent service, friendly staff. Got upgraded to the beach villa with huge living space, private pool, spa and hammam. Lobster dinner for delicious. Special mention for Vijesh who made our arrival and departure seamless.

Desventajas: None

Desventajas: Our stay was good, but it took us 2 hours to checking because our booking was not confirmed. Thus, they were not expecting us. This is unacceptable! Next time we will book directly Thanks

Ventajas: La playa

Desventajas: La comida

Ventajas: This place is amazing : the room, the bed, the service, the staff...

Desventajas: I had a serious issue with the air conditionner during almost 3 days before it get actually fixed.

Ventajas: La habitación fue mucho mejor de lo que esperaba. Las vistas al jardin eran muy bonitas. La cama muy grande, había ducha y bañera. La playa del resort es espectacular, mejores que otras que visitamos en Mauricio. El buffet tenia gran variedad y no se hizo aburrido

Desventajas: Los precios de las bebidas son elevados. Es mejor tener incluido al menos el desayuno y la cena.

Ventajas: Todo estaba maravilloso! Estábamos tan cómodos, que extendimos nuestras vacaciones de 3 días a una semana. La comida deliciosa, el hotel impecable, el personal muy amable, la playa fantástica. Muy recomendado!

Desventajas: No me gustó no tener más días para disfrutar!

Ventajas: Amenities and food

Desventajas: Price of food is seriously exorbitant.

Ventajas: Very good located nice beach hotel with beautiful garden and very friendly staff. Nice breakfast . There are three 5 star hotel nearby , so you can try different dishes there. Chef in beach restaurant of Outrigger was great anyway.

Desventajas: really need to refurbish rooms , as they are little bit dated. If you did not book dinner in beach restaurant you have small choices to eat something at night . Only Mercado buffet , if you still like buffet as alternative!

Ventajas: The spa treatment and the photoshooting was the highlight of our stay. The morning and evening beach walks were very nice.

Desventajas: I didn't like the service I got from staff. Most of them took too long to assist us, But the photographer was very nice to us and I really enjoyed service. the bed I was given was not the one I had requested and it was not comfortable at all.

Ventajas: Hotel very well located. Nice beach and facilities. A very nice gastronomic restaurant. Nice room.

Desventajas: Except the gastronomic restaurant and the breakfast, the food and service are medium. The kitchen closes at 9:00 pm in the pool bar, service is slow, you have to order many times, even if you reserve the other restaurant near the beach, the food on the menu is not available.....The stay is quite expensive and you expect a better service for such a price......

Ventajas: Very helpful staff

Desventajas: Nothing

Ventajas: The location was great - the beach is lovely. The plantation club was a nice alternative to have a quiet breakfast or relax away from the crowds. The grounds were also lovely.

Desventajas: I felt the service was hit & miss depending on who you interacted with. Some were great - others not so much! The food also wasn’t value for money - I didn’t enjoy the food provided. Check in & check time was quiet lengthy. Overall I’m not sure it’s value for money for the $$$ you pay.

Ventajas: Great pool and lovely scenery - super included water sports. Staff were amazing - very helpful and attemtive.

Desventajas: Room was overpriced. For that price either full board or a larger/fresher room would have been appropriate.

Ventajas: La chica que nos servía el desayuno en el "Plantain Club" y la masajista.

Desventajas: La atención de un camarero en el bar cerca de la piscina grande. Siempre se olvidaba de nuestro pedido.