Apia hoteles

Ventajas: El personal era muy agradable, servicial y orientado al detalle.

Desventajas: N/a

Ventajas: Simple accommodation but all the facilities worked well, it was clean, and the staff were lovely.

Desventajas: Nothing.

Ventajas: The staff at Talofa Inn are fantastic - incredibly nice and incredibly helpful. The breakfasts are huge and delicious as well

Ventajas: Breakfast was prepared fresh and very healthy. It had local food choices which I liked. Location is very convenient as it is close to the supermarket and shopping centre and within 5minutes ride to our workplace.

Desventajas: Nothing in particular.

Ventajas: The location is near a number of markets and restaurants. The manager is very helpful, and will give a discount on car rentals for guests at the hotel. The staff is also very friendly and helpful. We walked to most places in Apia.

Ventajas: Está céntrico. Tiene aire acondicionado, ventilador en el techo y mosquiteras. Hay un vigilante nocturno en la calle. Son muy amables

Desventajas: El baño está fuera de la habitación, no hay mesilla ni tv, ni secador... La entrada es una verja con candado que da a un camino de gravilla y se entra por la parte posterior del edificio. Excesivamente sencillo

Ventajas: VERY CLEAN!! The location is pretty convenient. Breakfast was good, but I would suggest more variety - for example, natural juices for breakfast would be really good!

Desventajas: It was a bit noisy on weekends. However, the noise did not go all night long (it stopped mid-night)

Ventajas: The staff at the Talofa Inn were so attentive at all times, making sure they asked us what we liked for breakfast and the morning we were leaving we had to go very early and there was a big platter of fruit left out for us. The place was very clean at all times and fresh towels and sheets were given everyday. Would definitely stay here again. Thank you so much to the lovely ladies who looked after us!

Ventajas: good coffee and the fruit was fresh with something different each day. it is the staff that made this place . thanks to the staff

Desventajas: road noise 'but the staff did offer another room with out us asking

Ventajas: Lo mejor la ducha al aire libre! La piscina del lugar muy buena y la comida y desayuno tambien!! Super recomendable para ir en pareja :)

Desventajas: Lo que no me gusto mucho fue la playa en la que esta ubicado porque hay muchas rocas. Si esta bueno para hacer wnorkel con unos buenos reef shoes para no lastimarse los pies

Ventajas: Loved it. Great having pretty much all the facilities and quality that a big resort has, including a really nice restaurant, but with only 9 fales it has a lovely laid-back feel that is hard to beat. Lots of spaces, facilities, little beaches - all offering somewhere different (and private if you wish) to relax. The owners have put a lot of thought into the little details. Well-maintained - insect screens intact, shower works well, plenty of hot water, etc. The sound of the sea is ever-present. Lovely staff. Loved it!

Desventajas: Not a dislike but people have commented on the access road being rough - it is, but it's no big deal and the seclusion when you get there is well worth it. We had a Rav 4 which made it easy but other guests had standard cars and they were fine too. No A/C might bother some people but we had a constant sea breeze, and ceiling fans, and it was all good. Likewise, no WiFi wasn't a problem - Blue Sky SIM card worked well if you want to be on-line (whoever partners with Spark NZ did not work at all) - but it's the kind of place where you want to be off-line!

Ventajas: Good selection of food on the menu. Waiting staff were friendly.

Desventajas: Selection for breakfast was limited. The floor in the unit was quite damp due to humidity.

Ventajas: Staff were super friendly, pool is epic, amazing snorkeling, great food, view from bungalow deck is beautiful

Desventajas: Bed hard, hot and cold shower

Ventajas: The setting was amazing, right on the beach amongst the coconut palms. The staff was lovely, always smiling and friendly.

Desventajas: Pillows were too hard!

Ventajas: The location is naturally beautiful. Clear water, quiet coastal walks and relaxing. Only 9 cabins, so no hustle and bustle. Pool and ocean access. Accommodation rates between a Fale and a larger resort. Meets a niche mid market.

Desventajas: Food was a little pricey for the region.

Ventajas: Unique beautiful location, the most lovely and friendly staff in the world, a beautiful outside bathroom and good food! The best spot to find relaxation

Desventajas: Nothing

Ventajas: Great staff, lovely swimming pool, tasty food, live relaxed acoustic island music with breakfast buffet, our apartment had a lovely private and shaded balcony.

Desventajas: Kids program unreliable, stained sheets, raspy blankets, apartments needing maintenance.

Ventajas: Everything

Desventajas: No microwave

Ventajas: The staff were all super friendly and always happy to help with a smile on their face. The pool and beach were great and my favourite place to hang. The rooms were clean and came with a great view. Bathroom was clean and new.

Desventajas: Some of the staff were a bit clueless with some things such as using the machine for card payments. The cocktails weren't the best and the food was hit and miss.

Ventajas: Friendly atmosphere, great food & good entertainment

Desventajas: Separate adult pool would be good

Ventajas: Everything.. the resort , the staff, location, it’s a gorgeous place to be.

Desventajas: Loved everything.

Ventajas: Staff service

Desventajas: Beds were very uncomfortable there were cockroaches in bathroom and white bugs in shower. Bed bugs were also present, our beds were made but sheets weren’t changed just flipped the pillows. Staff members are amazing that’s it

Ventajas: Staff great, breakfasts excellent. location and activities fantastic. You could lie buy the pool or get involved in the many to do activities available. I loved the sailing and swimming and snorkeling. all food was great and the live entertainment every night is great.

Desventajas: Found at breakfast and dinner seemed to be a lack of teaspoons or dessert spoons to eat with.

Ventajas: Breakfast was fantastic and location was awesome. Nice and close to great restaurants and shops. The accommodation was comfortable, clean, tidy and perfect for what we wanted.

Ventajas: Breakfast buffet is good value for money. The variety on offer is fantastic so you are not eating the same thing daily. The breakfast food and beverage team are so friendly and accomodating. Thank you to the supervisors Loto & Tala for leading the F&B teams to serve customers with wonderful Samoan hospitality.

Desventajas: Hard to fault much since our last visit in May 2019. The team take on the feedback and have improved dramatically on feedback given back then. Well done to the Taumeasina resort team!

Ventajas: The location and the resort is fantastic. So handy to get to Apia for Restaurants and Cafes. And the resort itself is beautiful. Food and drink choices are great and at a reasonable price. Happy hour from 5 to 8 us awesome. And some of the night to entertainment is fantastic.

Desventajas: Sadly the maintenance in general is lacking and such a shame for such a new resort. Some staff were great others seem to lack training. Every morning we had to walk around to find someone to get a coffee. I would of thought having someone solely on coffee duty would of been a standard requirement at a resort like this. We ventured out and went to Paddles restaurant which is run by Giovanni and geepers does he know how to do things right and train his staff. We could not fault it. Maybe the management could ask Giovanni on some staff training tips. I had read a few reviews before we arrived stating some rooms had cockroaches. I sent an email requesting extra spraying as I have an absolute phobia with cockroaches. Sadly our room was one that had a problem. In five days probably saw about 6 and heaps of little bugs particularly in the bathroom. Sadly the lack of staff training and failure to follow my request has forced me to rate this as I have. This place could be fantastic.

Ventajas: Personal muy amable Vista de la habitación muy bonita

Desventajas: Pésimo el servicio de aseo de la habitación No estaba claro el horario que lo harían y si lo harían Incluso el día domingo no nos hicieron aseo ni limpieza de la habitación ni del baño Carta de los restaurantes poco variada

Ventajas: la ubicación muy bonita y la comodidad de la habitacion

Desventajas: los dormitorios no tenían veladores, el buffet estaba frío y poco variado...

Ventajas: bed was very comfy

Desventajas: we were advised that we would have a room with a view, no view unfortunately

Ventajas: Lovely room. Great outdoor bathroom. Nice pool. Restaurant was awesome and super reasonably priced! Breakfast was great. Would definitely stay again! 10 min walk from the Robert Louise Stevenson museum and a nice hike up to the tomb.

Desventajas: It is a little far from Apia... took us about 45 min walk (uphill the whole way back) which is grueling in the heat ! But, a taxi would be quick!

Ventajas: I booked 3 nights there, that was a very awesome hotel experience, especially those staff in the hotel, they were very friendly and helpful for us. Also, the hotel facility is good enough and full of Samoa style. Highly recommended.

Desventajas: location is a bit far from the town centre, not walking distance. Too much mosquito at nights. My air co in the room makes big noise but not a big issue as we usually turned off during our sleep. Breakfast just has basic options.

Ventajas: It was really clean. On the photo and adverts it is what it shows. The service was good we enjoyed our short stay very relaxing.

Desventajas: Nothing

Ventajas: I liked how very accommodating and friendly the staff were and how venue provided for a relaxing experience. I really loved the outdoor shower and entertainment.

Desventajas: The tv remote was faulty at times and the aircon wasn’t working. The cushion needed to be washed also.

Ventajas: The staff were amazing, beds were comfortable and facilities were readily available. The live performance on Thursday 10/10/2019 was great. Enjoyed my birthday surprise as I went on stage too.

Desventajas: Just no mirrors inside the rooms.

Ventajas: The staff were AMAZING! ! They were very friendly and helpful. The bathrooms were also great and the shower was awesome especially with a little added light rain. The food was delicious. Basic menu but really nice. Also we loved the Fia Fia night. Exceptional talent and the MC - hilarious. Thanks also to Luna, what a sweet lady. We loved chatting to her and learning about her family and her journey in life.

Desventajas: Getting sick. We both got a stomach bug which we assume is from a water bourne bug or similar. Still suffering with it 4 days later. Nasty!!

Ventajas: Staff was very helpful. Hotel in great location within walking distance to other places in the city. A nice balcony overlooking lovely view of the coast.

Desventajas: The room needs airing and freshening up. Water heater for shower did not work.

Ventajas: Location good for business in Apia. Bed really comfy. Staff friendly

Desventajas: All good

Ventajas: Great location if you're visiting Samoa for the first time as it's central to town and accessing hot spots around the island. It had ample pool space and another separate lap pool for the more experienced swimmers. There was a great range on breakfast with local food and fruits included. Friendly staff and any requests we asked was attended to in a timely manner. The live music every morning during breakfast was a nice touch. Enjoy

Desventajas: Where we stayed at the 2nd building behind the carpark did not have a ramp or lift. The tiles along the pools are quite dangerous when raining so be extra careful when walking around them when raining. Non-grip mats were only laid at the main walkway.

Ventajas: Had an amazing experience here and staff were exceptionally friendly! Will definitely be back for another stay. Thank you Sheraton Samoa Aggie Greys. 10/10

Desventajas: The bathrooms could of been cleaner but otherwise is was ok.

Ventajas: Breakfast was excellent. A huge array of different food was available which would meet the taste of the most experienced traveller. 2 x excellent pool areas. Bar and front of office staff very approachable and helpful.

Desventajas: From our perspective nothing.

Ventajas: Very relaxing, clean and tidy. Staff very friendly and very helpful.

Ventajas: Location, customer service, cleanliness and food quality.

Desventajas: A bit expensive

Ventajas: Beautiful place, picture perfect Accommodation on the waters edge Awesome staff Good food. Amazing culture day/show

Desventajas: Can’t think of one thing..

Ventajas: Location, facilities, pivacy

Desventajas: One buffet meal was poor

Ventajas: Loved the bathroom. Room great. Lovely people staying there.

Desventajas: Breakfast was below expectations. Not good. We were not informed about everything eg afternoon tea. . Also our plane tuned back and therefore we were a day late. Still had to pay for lost day . Some staff were rather vague re menu etc.

Ventajas: The location, settings and gardens were beautiful and the staff were friendly and welcoming. The private beach was nice to walk along and when it was high tide lovely to swim in.

Desventajas: We stayed in a garden bungalow and unfortunately the outdoor shower and opened bathroom were below standard, despite using insect spray and repellent my wife was covered in mosquito bites every time she used the bathroom. The shower floor was always covered with leaf litter and never cleaned. The shower water pressure was poor and made it hard to wash yourself. The food and alcohol service was very slow and sadly my wife and I both ended up with upset stomachs and we spoke with a number of guests who had also been unwell. The property is advertising as adults only no kids under 12, but during our stay there we a number of kids under 12 staying and taking over the pool playing games as (Marco polo) We spoke to management and they said sometimes they slip through.

Ventajas: Sinalei's location cannot be beat. They have a gorgeous, quiet beach - amazing clear blue water perfect for swimming, snorkeling, and water activities. They are an hours drive from the airport, 30min from Apia, and about 45-50min from the To Sua trench & many other attractions. We hired a scooter one day, and a car another. It was brilliant! Their staff is the best. So accommodating, friendly, and kind. Nothing is too much and everyone is very laid back. Gorgeous people all around! Their facilities are fantastic. The rooms are top notch - the beds were INCREDIBLY comfortable, well kept furnishings, and air conditioned. We very much enjoyed the pool, bar, restaurant, tennis court, beachfront area and snorkel hire! The food was fantastic! Most of our meals were absolutely delicious, with few exceptions. After 5 nights we felt ready to branch out a bit, but then they had a BBQ night and I'm so glad we stayed because I was blown away by the flavor of the bbq'd tuna! So yum! The drinks were normal samoa prices - not cheap - but that was to be expected, and on par with the rest of the country. They were delicious too! Must try all the coconut cocktails, especially the mojito! Thank you so much sinalei for a memorable and rejuvenating stay!!

Desventajas: There is no longer a gym, which was disappointing, but if you're hard up for weights then apia is not far away. Otherwise we went for swimming and running. My husband and I both got massages... His was ok and to be honest mine was pretty bad. (I do not think this is indicative of the spa - just perhaps the masseuse. Just be clear about what you want.) There are plenty of other spa services I did not try.

Ventajas: The pool is fantastic, along with the garden, love the orchids.

Ventajas: Staff were always helpful and thoughtful! Coffee was unexpectedly good.

Desventajas: Unfortunately there was a problem with the pool for some of our stay. Staff tried hard to get it fixed quickly.

Ventajas: All was good

Desventajas: Pass

Ventajas: Pool was good

Desventajas: Price point feels a fraction high

Ventajas: Lovely tropical breakfast, comfortable airconditioned room and lovely pool

Desventajas: Noise next door from construction site.

Ventajas: the room was great, large, clean, awesome view. The reception staff were exceptional.

Desventajas: the breakfast ladies were hawking us and we found the staring a bit much. Communication for any special requests can also be a challenge with staff walking away from you without acknowledging what you said even though they heard you.

Ventajas: Very comfortable, tidy and clean. Great pool and excellent food.

Ventajas: The Hotel is small and friendly, it has a lovely pool and the rooms are a great size. The food was excellent and great value compared to others places we tried. The staff were very helpful and friendly.

Ventajas: The staff were really friendly and the restaurant was good and reasonably priced. The pool was very clean with plenty of seats and shade around. The gardens were beautifully kept. The location was good for a stay in Apia.

Desventajas: There was nothing we didn't like!

Ventajas: Pool was a massive asset (and cleaned every day). Bed linen was changed every day. Staff were super friendly and helpful. 24hr security. Super safe, don't need to worry. Taxi rank right outside ($5WST to go pretty much anywhere in the town) Convenience store right across the road and multiple restaurants nearby. Mosquito nets above the beds.

Desventajas: No breeze through the fale due to fences around the hotel so not much chance for cooling off. Shower curtains really need to be washed. Would be great to have a fan in there. I didn't realise until check out you could actually rent a fan! No one told me. Not the hotels fault but it's worth noting in Apia and generally across the island, dogs are constantly fighting in the streets at night and it gets pretty noisy from them.

Ventajas: Really lovely welcoming staff and the garden and pool are gorgeous. During my trip in Samoa I travelled around and stayed at 4 different places. Breakfast tends to be pretty basic everywhere but this hotel definitely had the best. Plenty of eggs, toast, fruit and pancakes to set you up for the day. I stayed when I first arrived in Apia and made sure to book my last two nights here too before leaving, would definitely recommend.

Ventajas: Great breakfast, lovely & helpful staff.

Desventajas: The rooms above were noisey.

Ventajas: Everything is great with this place! - had to rearrange arrival date which they gladly did even though it couldn't be modified - the breakfast is so yummy and very filling - the design of this hotel was my favorite, so authentic!! - the staff is very lovely - the garden and the pool is beautiful and quiet - loved that rooms were decorated with flowers from the garden - the fact we could use the kitchen was a good plus

Desventajas: I was debited more than expected but they have refunded me the difference :-)

Ventajas: Lovely breakfast

Desventajas: Un poco alejado del centro

Desventajas: La cantidad total que pagué al salir era ligeramente superior a la que había cotizado cuando hice la reserva en línea. La explicación del asistente fue que el hotel utiliza un tipo de cambio de moneda diferente al del banco.

Ventajas: All the staff were amazing and the resort exceeded expectations.

Ventajas: Breakfast had limited choice but was ok. First 3 nights we had a sceeeming child in the next room, (not hotels fault) and mother spent hours using facetime on patio late at night. We moved on day 4 to another room which was opposite the gardens.. Woke every morning beteen 3:00am & 5:00am by barking dogs and chickens. Staff were very friendly.

Desventajas: No dogs or chickens near hotel.

Ventajas: Mould in the room and the bed smelt damp. I took pictures of the mould. The aircon was not working properly hence the dampness. We should not really have to pay for the last night. Very dissatisfied with our room as we had to change rooms due to the noise from the next room. The staff where excellent and very helpful. Yet again I would like to be compensated for our last night as in a refund. Thanks. James. Innes

Ventajas: Friendly staff, spacious rooms, great breakfast, good pool - great place for the family to hang out. The grounds are really well keep - very beautiful surroundings. Loved our time there. Loads of staff around ensuring you are kept comfortable and that your rooms are made up on a daily basis.

Desventajas: Signs on the dryer explaining that for a full load of drying one may need more tokens etc just wasn't too clear. more information in the rooms in terms of where to access things such as an iron. More variety of food for room service. Also fly spray in the rooms as we spotted little cockroaches during our stay there - please note this was only one or two which is not uncommon in Tropical Islands.

Ventajas: Large rooms, good gym and pool

Ventajas: Breakfasts superb. Staff friendly, courteous, knew their business. Big bonus was value for money - cheap but top class. Meals were generous and well priced. Recommend any time to friends visiting Apia. Staff provided advice on how much to pay for taxis.

Desventajas: Rooms were a little tired. Clean but time for some renovation.

Ventajas: Handy location, they also had a car rental on site.

Desventajas: Prior to arriving requested a ground level room, they had responded with noted. On arrival we were given an upstairs room. They did change our room the next day.

Ventajas: Moatoga hotel was such a beautiful hotel to stay at for 2 weeks as my family of 7 enjoyed their stay in the family room. The beds were really comfy and the staff were lovely. Moatoga hotel provides room service and it was great to have the cleanest room as soon as we went out and got back. Air Con was working beautifully and it was a very secure place as a security guard is always seen on site and he was also very friendly. Great location as markets are nearby and a Frankie store was next to the hotel which was very convenient. I will definitely book this hotel again for my next stay with my family. Thank you

Ventajas: nothing

Desventajas: Cockroaches everywhere, terribly smelling AC as dead rat was rotting inside, an iron which gave me a big electric shock while ironing my clothes. One big joke for 180 tala.

Ventajas: I liked the shower very much. We got a very good recommendation for a restaurant where we had lunch. Transport from airport was organized very well. Was one of our best hotels we stayed in Samoa :-)

Desventajas: Nothing to complain at all.

Ventajas: Nothing

Desventajas: Parking was horrible. Security told me to park at one part of the parking lot because the other section was reserved for the office workers (there was no sign that said so) so I did what he told only to be blocked in by two other cars. This security guard didn’t know who the two cars behind me belonged to and which room so the whole hotel staff had to go around asking who owned the car and we still couldn’t find the owner. Took over 30 minutes just to leave the parking lot. This happened AGAIN, and the security had the audacity to tell me I should’ve parked in the spots that were reserved for the office workers, HE TOLD ME I COULDNT PARK THERE THE NIGHT BEFORE? I booked for a room with 3 queen beds and got a room with 1 queen bed and I saw them carry in a twin bed from somewhere and called it a day even though we paid an extra $75 Tala for early check in, didn’t even get us in the room I paid so much for. And the sheets were stained, we didn’t even get room service. I went to the from office and asked why there wasn’t any room service, they said there was a green card I had to hang on the door. They did not tell me this AT ALL at time of check in. On top of that, when we did have room service, they used the same sheets that had the stains. Absolutely horrible service, uncoordinated, inconvenient, just not good. Very disappointed.

Ventajas: The staff were very friendly and helpful, location was convenient

Desventajas: Habitación sucia

Ventajas: Location was convenient!

Ventajas: Staff very friendly and helpful. I believe nothing's beats a friendly smile and staff that are always willing to help.. would stay here again any day

Desventajas: No chairs outside our door..

Ventajas: Very peaceful considering the location

Desventajas: Could have better secured parking options.

Ventajas: This is a neat and clean place in a handy location in Apia. The rooms are large and pleasant with everything you need.

Desventajas: However, we had a terrible night's sleep here because the night staff were so rowdy, and all the rooms open out onto a communal area. We think the staff invited some of their friends around. They played very loud music and talked and shouted well into the early hours of the morning. Twice we went out to ask them to keep it down, which had little effect. The noise dropped for about 10 mins then would pick up again. This experience was enough to make us not want to return to this hotel in future.

Ventajas: Food was great and the staff were very friendly and helpful. Location is excellent. Bistro Tatau was excellent.

Desventajas: My comment about the lighting is that it would be excellent if there was a light above the head of the bed that could be turned off from beside the bed so you could read in bed and turn the light off without getting out of bed. Also, somewhere to put you bag so it did not have to be left on the floor!

Ventajas: Staff were friendly especially the night staff.

Desventajas: The towels need to be bleached. They have an odor after wetting.

Ventajas: The room was comfortable and air con was nice and cool. Breakfast was awesome. Staff were friendly and helpful.

Desventajas: Beds we're squicky once you sit or lie on it, booked the room for three adults and everyday had to ask for extra towel because they leave only two towels each day even though i kept reminding the front desk about it as well as asking for toilet paper, 8 nights that we stayed there the floor wasn't cleaned beds were made but linens not changed and rubbish bins were not emptied a few times. Overall we will stay there again provided that these issues don't happen again.

Ventajas: The room we were given was lovely, really big and clean. The kitchen was great and well equipped and the bathroom was lovely and clean. Buffet breakfast was was lovely with lots of choices.

Desventajas: Staff were fairly unhelpful/unenthusiastic. There were tennis courts but no balls or racquets. The pool was fairly dirty and the facilities around the pool were broken and extremely uncomfortable.

Ventajas: Room was very big and beds were very comfy. It had all facilities i needed for the overnight stay and the location was perfect - closer to the event venue!

Desventajas: There were only 2 channels on the TV - could have added more options or other local stations

Ventajas: The staff in the restaurant were friendly and helpful and the room was kept clean.

Desventajas: 1. On the website it says: "wide flat screen television and WIFI add to guest enjoyment and convenience" but it didn't say that you had to pay for the WIFI. Since we had a laptop each, this turned out to be quite expensive. 2. On the website it says: "Serviced daily with with toiletries for guest comfort" but there was only body lotion, no shampoo or conditioner. I queried this several times but was told that there was nothing else. 3. Similiarly: "While inhouse we invite you enjoy an afternoon by the pool" but the pool was a real problem. There was no warning for families that there was no shallow end, only a ladder for getting in and out, and the deck chairs were wooden with no cushions for comfortable "enjoying time by the pool". Towels were not provided extra for the pool and we were told to simply use our bathroom towels. Since we were only given a towel for the day, we were always ringing up to get a fresh towel after we had used our one towel for either a swim or for a shower. 4. "Rental cars or tours may also be arranged through the hotel's business centre." - there was no sign of this. I asked a couple of times about possible tours but found the reception staff far from helpful - so we organised everything ourselves through the tourist info centre in Apia. 5. The breakfast was very disappointing. - for most of the days there was only one juice on offer - you had to pay EXTRA for the coffee if you didn't want instant coffee - only one choice of fruit on most days - only choice between weetbix and cornflakes 6. There was a little kitchenette in our room but when we arrived there was no cutlery at all. After that, some basic cooking was possible but we couldn't do our dishes - no detergent or dish brush. The cleaning staff "did the the washing up" but since this was only holding the plate under the running tap, it wasn't very hygienic or thorough.