Hoteles en Saray, Alanya

Ventajas: Everything is very good

Ventajas: Everything, from the food and drinks, to some of its' familiar staff. The location is superb, almost can't beat it. This August (2019) was our second visit - and will be returning again for our next vacation in Alanya!

Desventajas: Nothing.

Ventajas: Nice, close to the beach (sandy beach, yet the sand looked rather like small rocks than actual sand), clean, large variety of food options for all meals.

Desventajas: It is not acceptable for a 4*hotel to not have alternative food for people which cannot eat pepper and hot chilly. Except for the breakfast, all the drinks had to be paid separately (including the water).

Ventajas: Everything.

Desventajas: Nothing.

Ventajas: Location was perfect Staff was helpful

Desventajas: The view was not in full sea side as expected, though we can still view the sea. No iron, coffee machine or boiler.

Ventajas: Excelente ubicación en una zona céntrica pero tranquila a pocos metros del teleférico y de la playa. La comida absolutamente deliciosa y variada. El personal educado y gentil. La limpieza sobresaliente, tanto en el hotel y sus alrededores como en la playa.

Ventajas: Location, cleanliness

Desventajas: Restaurants menu. Five days no fish for dinner. Any fish. Zero.

Ventajas: It was my 5th stay in this hotel, so I will repeat my remarks. The location is perfect. I love the spa - it's really clean, the staff can modify the program if the client wants, and the price is OK. The hairdresser is in building C, and they are also friendly, professional and the prices are good. The hotel staff is not obtrusive, they are really helpful. The cleaning staff is professional and they clean the rooms every day. The air conditioner, Wi-Fi and TV work really well. The meals are really tasty, especially the desserts. They serve delicious coffee.

Desventajas: Certain rooms in building A have a wonderful view over the sea, but at the same time the noise from the street and cafes comes to the room, which lasts till late night hours. Because of a huge number of tourists this summer there were sometimes problems in the restaurant - it was not easy for a single person to find a small table. What's more, waiters tried to work fast in such conditions, and some of them didn't care much if the guest has finished the meal or not, they took plates and cutlery too early, almost from the guest's hand, which I consider rude.

Ventajas: The hotel location is perfect, the room was very nice and clean. The staff was kind and professional. The beach which belongs to the hotel is excellent. I really recommended this hotel for everyone. Next summer we will go there again.

Ventajas: Cleanliness, peaceful, good location, fresh and tasty food

Ventajas: Location is good

Desventajas: This was not my first time but the hotel changes negatively. Towels were not clean. Receptionists have the credit card information. They can charge extras with room numbers, that’s fair. However, my room number and the number on my wristband are different. You can say your room number or show your wristband. I expected clean towels and those kinds of small details with that price. Be careful and check your credit card.

Ventajas: Good food

Desventajas: Very small room and bathroom Uncomfortable bed So may furniture in v. small room Very old tools

Ventajas: - Helpful & friendly staff, Special thanks to the night shift man from the front office, I missed my shuttle bus in the last day to the airport, he was keen to find me another ride and was so helpful and supportive man. - Tasty food. - Good Location, in the city center near Cleopatra beach. - Clean rooms.

Desventajas: - The main pool was without warmers. - The hotel doesn't have any umbrella for guests during this rain season. - Just noticed that some waiters in the main restaurants during the lunch and dinner were trying to reach lonely foreigners girls several times, Looks in polite.

Ventajas: Very very welcoming staff

Ventajas: Location

Desventajas: Rooms are so small

Ventajas: A home-like hotel with an extremely friendly staff that speaks at least two languages. The room was cleaned every day. The food is delicious and varied enough - salads, fruits and vegetables, meat and fish. Sweet things not to mention - this is Turkey. As fans of aniseed drinks / mastic, ouzo, yeni brandy / we are pleased. The wine was not of box, but of very good quality bottles. A nice surprise was the New Year's dinner, at no extra charge. Tables packed with all kinds of dishes. The water in the indoor pool, though small, was spotlessly clean. The outdoor pool also looks good, but we did not use it, as well as the beach which is about 150 meters away. However, the temperature rarely exceeded 18 degrees. The fortress above the city is fantastic and air transport is provided by lift. Countless clothing and shoe stores are really fun.The city is very clean

Desventajas: The temperature of the air in the pool. Parking is a problem in winter, in summer .....

Ventajas: All ok.

Desventajas: The shows in the night

Ventajas: Nothing

Ventajas: Staff wasn't bad,helpfully. Very good location

Desventajas: Even in all inclusive we couldn't get any drinks apart from beer and wine until 6pm

Ventajas: Great location. Close to the main street with shops, cafes and especially beach +park. Good food and drinks. Friendly staff. Also very good location for people who travel on the bus from Alanya airport. Take Havas bus and get off at Kale Market. Walk 5 min to the hotel.

Ventajas: We were very impressed by the service staff, quality and quantity of food. The overall male service staff is very friendly and polite and the dinners, breakfast and lunches make the stay especially worthwhile! The staff is quick, professional and charming and the choice of food is immense! There are great vegetarian options! The location of the hotel is the best one can find - just across the street is the beautiful park and a magnificent beach. Overall - would definitely stay there again!

Desventajas: The overall service was very proper. One small downside was the overall quality of wireless internet (very good in the lobby and pool area, but very poor in the room). Also we felt our privacy disturbed by maintenance service: we are ones who would not like to be disturbed in the room during any stay and do not expect any linens or towels to be changed. Despite having the do not disturb sign on the door, a service made, speaking in Turkish, knocked and entered, holding money in her hand, asking for something we did not understand. Such thing has never happened at any other hotel. Secondly - we were woken up during the night to the screeches of furniture being dragged in our neighboring room, as it was being cleaned 1AM. We asked them to be quiet, but as it was the night before an early departure, crucial sleep was lost. That is also a first time such thing has happened - the staff as well as guests deserve to sleep at night.

Ventajas: Food was very good

Ventajas: Almost everything was fine. I travelled with my family including 2 years old child, so feeding question was critical for us. I liked wery much the All inclusive option with great choice of good quality meals. My daughter liked a lot evening mini-disco and childs room with attentive servant. The Cleopatra beach is just 2 min. walk as well as the center of the town with a lot of shops, cafees, restaraunts. I think i will use the hotel again. See you soon!

Desventajas: Door to the balcony is broken (room 2504), it was tricky to open and close it. Shower space is very short. The place is not quiet in the evening, so room could be more noise isolated to get asleep easier.

Ventajas: standard breakfast,you can chose what you want.

Desventajas: Fresh real fruit juice should be served

Ventajas: The rooms were spacious and comfortable. Dinner consisted of a wide variety of options and good tasting food.

Desventajas: None of the staff speak English. It’s very hard to get any help around the hotel. On our first day, we asked one of the staff at tea for milk and none of them knew where to get any milk from. We had to wait half an hour for beach towels after putting up a fuss as they told us the spa was closed and we couldn’t get any, and all of a sudden we got some after complaining. Our rooms were not cleaned and when we phoned reception to ask about it, the man at the reception desk said we were lying and that housekeeping had cleaned our rooms. We had to literally put up a big fuss for our room to be cleaned and for us to get clean towels. One has to pay for sun loungers and umbrellas both at beach 1 and at the Xperia Saray Hotel, which is about 1km from the Grand Bali. Staff are extremely rude and unresponsive.

Ventajas: everything about the hotel is great especially the staffs kisses

Desventajas: they dont change my towel daily haha

Ventajas: The location is super. The beach is 10 min away by walk and also lots of bars and restaurants near by. The food were very delicious and we had a huge variety every day. The staff were very helpful and attentive.

Ventajas: Great location. friendly staff. Good cleaning service. Nice mountain/town view from 4th & 5th floors

Desventajas: Very little variation in food. Ended up eating most meals in REAL turkish restaurants, alot better. Chaos when the restaurant opened, long queues at the buffet every day. Hotel rooms were not very sound proof. (Sorry- shouting from our Kids could wake up the whole 4th.floor) Too many people to handle for one elevator. Cold pool.

Ventajas: Very good position, ten minute walking to the beach,centrum 5 minute.the food was o.k.

Desventajas: The draft beer was take it from a Efes head ,but another kind of berr you are received in the glass.

Ventajas: Comfortable bed and good breakfast