Appart'City Geneve - Gaillard

Although in France, it's easy to get to centre of Geneva.

I didn't feel safe after arriving one night when doors were close. A drunk man was standing outside and entered the building when I opened the doors using the code. I asked him if he had access and he was aggressive and pushed me and my partner inside so he could go thru... Later he mentioned (while swearing at me) he lived in the hotel. When I emailed the reception, I was told that they would make sure that it wouldn't happen again, but no apologies whatsoever. Room not properly clean. I found hair in the toilet sink and stains on the kitchen countertop. The kitchen hood looks like had never been cleaned before, we can clearly see the dirty hanging above the hobs. Not enough cups, glasses, plates and kitchen utensils. If you use two hobs and the kettle at the same time, the electric power will shut. There was no room service during my 3 days stay, not even to empty the bins. I would not recommend.

Lovely staff who recommended a restaurant for us and answered all our questions.

The room stank of stale cigarette smoke. It felt dirty.