The Lakehouse Cameron Highlands

Excellent facilities and a great presentation of 5 star class, comfort and serenity. A warm and personal reception with a drink and hot towel upon arrival. We were escorted to our suite. The suite was spacious and very clean. Good amenities too and small biscuits served every day. How attentive! The boutique hotel has many private lounge areas, of which two have a fireplace. Personnel were really wonderful and courteous. They did everything to make our stay memorable. Diner was tasty with a good selection for choice. The breakfast was diverse and very good indeed. On the day of departure, our car was washed early in the morning. A place we can thoroughly recommend.

Two noticeable issues during our stay. One of the lounge settees with its fireplace is severely sagged and really needs to be replaced. We had the unfortunate experience of a family that apparently treats the public lounge as their personal family room and the settees as a jumping cushion, all having their bare feet on the settees and their mobile phones at a rather high volume. A polite request to tone down a bit had the opposite effect. Nothing to do with the hotel. The second issue is the shower head in our room, the highland suite. It is not functioning properly and needs to be replaced. Besides these two points, nothing to fault. We had a wonderful stay.