Mediocre at best
The Omni is in an excellent location!
Concierge staff and bellmen are terribly rude. They were having personal conversations and disregarded guests. The double beds were not queen size beds so they're small and uncodortable.
Early morning commotion
Woke up at 2 am to find the hallway full of cops evicting the couple opposite our room. Manager wasn't very apologetic for the disturbance.
Bed Room service (quick) View
Heater did not work they gave us a portable heater and could not fix the heater. The days we stayed were cold so the portable heater was used but really didnt like having to do that extra work have having to make sure to turn it off before heading out.
I enjoyed the scenery with all the extra amenities! We were grateful for not having to go out on the town and place ourselves in a precarious situation! The local restaurant and bar greatly satisfied our pleasures! The comfort and relaxing atmosphere of our room made it for a romantic night! We highly recommend your facility and plan to make more future stays at your location! Thank you for exceeding our expectations !
La ubicación es buena. Las instalaciones están bie
Bueno si estás viajando por negocios.
Las instalaciones están bien.
Our shower flooded and my husband's side of the mattress had what seemed like a broken spring or hole that sank down very deep. Our mini fridge was warm, nothing inside was cold or even cool. The light was on but it wasn't working. The Internet was $9.99 a day and then it didn't even work! I called for help twice, the first time they transferred my call to an offsite wifi support line - not helpful. The second time they were very rude and said they would be sending up engineers. We waited for 1.5 hours before giving up as they never showed up. If you can't help us that would be one thing, but don't say you'll help and then not show up! We left the next morning for another hotel that didn't feel outdated and had better service, better mattresses, and free internet.
Close to night life, but other than that...
Miguel Dubose was very accommodating when I called needing to let my fiancé check in before I myself was able to arrive. Our cleaning lady was very friendly and when I asked for a fan for the room she made it happen. Our server Fransico was very personable and friendly.
Hmmm where do I start? Pictures online associated with the Omni downtown are pretty deceiving. The television in our room had a terrible picture. None of the hdmi ports worked or would even register that anything had been plugged into them. The AC in our room was useless. The coldest the room would get was 74 degrees. The unit would allow you to go as low as 60 degrees but the room never got below 74 and that was at 2-4am by the time it would cool to 74. We couldn't sleep or was so hot in the room. I called the front desk twice and they told me they would send an engineer to access the problem. He never arrived. Once I asked our cleaning lady she brought me a small fan. But at that point something was better than nothing. We could hear the entire conversation of the guests in the room next to us. The mattress are quite firm. Not that big of a deal. But the fact of not being able to sleep due to being sweaty and sticky was very annoying. Not once did anyone ask us if we would like to move to a different room. Maybe one where the AC actually worked worth a flip. The safe in our room was malfunicationing and would not open. Spent ten minutes trying to get into our room safe to remove my belongings. We live in Dallas and have never had an issue at the omni Dallas. But I will say that I will not stay at the omni in Austin again!
Convenient location, great room, comfortable bed, good restaurant for breakfast, nice bar. Would stay again!
You can hear the music from sixth street on Friday nights-but you're in Austin right?
Great staff, location, and layout!!
The shower was our only issue. The temperature was either scolding hot or ice cold. Made showering very uncomfortable.
The pool is nice, the service was good, the location is ok.
Way too loud and I was told that I should have expected the noisy drunk people outside my door for 2 hours every morning when the bars let out because it's the weekend. I wouldn't stay here unless you like frat parties.
Lugar muy agradable. Gran piscina en la terraza!
Algunas cosas en este lugar no funcionan como se desea. Sin embargo, gestión rápida para resolver el problema.
It was extremely loud with guests partying until all hours and loudness outside.
Este hotel de la zona de Downtown Austin se encuentra a cinco minutos a pie de Teatro Paramount y Casa Museo de O. Henry. Estación de tren Downtown está a 7 min a pie, mientras que Estación de tren Plaza Saltillo se encuentra a 20 min.
Basado en 3.306 opiniones
Las políticas pueden variar según el tipo de habitación y proveedor.
Escribe el email asociado a tu cuenta y te enviaremos un enlace para restablecer tu contraseña.
Te hemos enviado el enlace para restablecer tu contraseña por email.