Amsterdam Canal Hotel

Overall experience was great .

Noisy, as in other guests not appreciating others trying to sleep while they chat on their balcony at 02:30 ! Room could have been cleaner ..... MOULD around window frames . At over £200 per night and booked as a DELUXE CANAL VEIW it was disappointing

The hotel is situated in a lovely area away from the busyness of the town. A nice 20 min walk to dam square. The hotel offers a free canal tour which was extremely convenient and a lovely experience. Free wine and beer in the evening was a nice touch with snacks also. Our room was spacious with a gorgeous bathroom. Our mini fridge was topped up with beverages after every room clean.

Personally we found specific staff members were very rude and abrupt, we requested 4 eggs for breakfast and in return were only given 1 as this is the allowed ‘portion’- in comparison to the previous morning 4 eggs was not an issue. Our room was cleaned to a poor standard with just the bed being made. We had a member of house keeping staff enter the room after we had checked in and settled down to change the coffee cups, although we had previously been told our room was ready since the day before and last minute changes such as this shouldn’t have been needed. On our second night of stay, I was awoken at 01:00hrs during the night to what sounded like people running up and down the hotel stairs continuously and in the room above also, this was very loud and went on for 2 hours before I reluctantly managed to fall back asleep, I am unsure wether this was staff or other people staying at the hotel. The safe In the bedroom only had one code which we were unable to change.