Holiday Inn Express & Suites Stroudsburg-Poconos

Good breakfast staff.

Very loud, malfunctioning heater.

Room was spacious and clean

The hotel is false advertising with the picture of the hot rob as well as it being on the list of amenities. This has been empires and succontinued. Also it was pleasant to get off the elevator to see a big work cart in the hall and wires exposed.

Room was in need of repair, bathroom was questionably clean. Pool area was run down, rusty and the hot tub was boarded up.

Close location to downtown but was in a run down section of town.

No towels in the room. No apology from the front desk although they quickly responded. No hot water the next morning - not able to take shower. Hot Tub and Pool were closed down in the morning. Again no apology, but offered a partial refund through yo

I wished I could be writing a good positive review, but unfortunately, due to my terrible stay at Holiday Inn Express Stroudsburg, I cannot. As soon as we entered our room, I immediately smelled a strong odor of mildew. I went back down to the front desk