OK for what it was
Very nice looking (marble, chandeliers, etc.), lots of amenities. Large rooms. In the heart of downtown. Good bar in the hotel lobby restaurant.
Not good value IMO. It was nice but there were several disappointing things in our short stay (see below) that I would have expected better considering the price. Service was prickly and unfriendly. The rooms were well appointed and large but I didn't find the value paying 3x for them. Pretentious... too fancy for me. Not a bad thing just know what you're getting. As an example, there's a harp player in the main lobby. One of the two bathroom sinks leaked at the handle and the sink didn't drain. It would have been obvious to housekeeping as there was standing water in the bowl but they didn't offer to fix it. I didn't complain because we were only there 2 nights and just used the other sink. Got coffee in the lobby restaurant...it was the worst coffee I've ever had. Smelled and tasted terrible. All of these things are relatively minor but for a huge price premium I expect a premium experience and didn't get it. I'll stay at a Double Tree or something comparable next time I'm in SLC.
very good service, friendly staff, decorated beautifully for the holiday season. great location, close to everything.
we did not find an in-room coffee maker, which we would expect for our junior suite.
Amazing stay at a luxury hotel
Beautiful grounds and pool, Princess rooms, and very friendly attentive staff. Jack in hospitality greeted us, gave us great recommendations, and went above and beyond to make our stay welcoming and made us feel at home. Can't speak highly enough for the amaxing and genuine staff. Truely a luxury hotel with first class amenities.
Only positive things to say.
Si decides alojarte en The Grand America Hotel, disfrutarás de una fantástica ubicación en el centro de Salt Lake City, a solo diez minutos en coche de Clark Planetarium y Tabernacle. Tendrás conexión a Internet de alta velocidad por cable (gratuita), centro de negocios y check-out exprés a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Basado en 3.019 opiniones
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