Kowhai & Colonial Motel

The only thing this place has going for it is it’s location that is all.

Where do I start? Firstly the place is very unclean. It is very dated which I can live with but it is not clean, the bedding had stains, the bathroom had used tissues and hair everywhere, the fridge wasn’t switched on, the mineral pools I wouldn’t go near goodness knows what disease you could catch. However the WORST THING was when one night there was a fight going on in another room, an extremely loud and violent fight that went on all night and we had no one to contact. There is no after hours contact number to call so I hoped that the owners were on site and would hear the disturbance and deal with it but nothing happened. I then prayed that someone would call the police, I wanted to call the police but was too afraid they would want to talk to me and that the people causing the trouble would know it was me who reported them. So we waited terrified the whole night. Upon leaving I went to reception to let them know what I thought about my stay and after ringing the bell and waiting a long time a young girl came out to assist us. The owners were not there, in fact they were not there the whole night! They left a young girl there on her own to look after the motel and for her work they would give her 10 days of free accommodation! I couldn’t believe my ears! Had I have called the police this girl would have had to confront the situation on her own. I asked her to please be safe as I feared for her safety. DO NOT STAY AT THIS MOTEL!!! WHATEVER YOU DO SEEK ACCOMODATION ELSEWHERE!!! It is unclean, there is no surveillance, no after hours contact number nothing! They then ‘employ’ young women to watch the premises at night and clean the entire place for no pay! Disgraceful! I will be taking my complaint further.