Grand Hotel and Casino

Ventajas: It's location and the harbour views. Opposite the hotel is a bar and a Thai restaurant that also has an excellent massage spa.

Desventajas: Noise from ongoing renovations but this is inevitable.

Ventajas: This is my fifth stay at the Grand and the staff as usual were extremely friendly and helpful. These people help make up for the shortfall in other areas. For our purposes the location is great.

Desventajas: The Grand is in need of renovations. Having to run the water for five to ten minutes to get the hot water was absolutely ridiculous. It may be Grand by name but no longer Grand with services. Will be ...

Ventajas: bed was great, had an upgrade with a lovely view but only because reception made an error with our booking. Pool was nice.

Desventajas: Didn't like the smoking in the casino lounge, couldn't breathe in there so didn't stay long. Upon arrival nobody could find our booking, and while we were given an upgrade, we were asked ...

Ventajas: Hotel's prime assess is its staff. Restaurant staff very helpful. Bed is very good.

Desventajas: Wifi unstable at times. Breakfast served starting 7 a.m. can be served 30 minutes earlier considering early flights outbound. Shower enclosure too small.

Ventajas: The harbour-side view was awesome

Desventajas: The room was a little bit on the smallish side; despite the room rate

Ventajas: No hot water for 2 days and the safe wouldn't work it took 2 days to get it fixed after asking reception repeatedly