Smoke and Mirrors
The lobby Is the nicest part of the hotel when you go to your room it’s hard to believe that Lobby is attached to it
Parking was a good little Distance from the room The room stunk The hall smelled like weed The showerhead was way too low I’m 6 foot and had to duck to get in it On top of that we had troubles getting back to our hotel because Myrtle Beach had all the roads blocked off which nobody at the hotel informed us that Myrtle Beach would be shutting down all the roads at 10 o’clock. And it’s not like they didn’t know because when I checked out and told the lady all the concerns that I had she said oh yeah nobody told you and that was about it so the following night we decided We decided to get a hotel in Surfside I wish did that the first night about the same price but a much better hotel
Las habitaciones eran pequeñas
Beach front Shuttle bus Music by the pool
When I called the hotel, they put me on hold for at least 10 mins only to hang up after. I called multiple times and no luck. The room was not made up well. There were bunch of hair in the shower and floor. The hotel couldn't even provide complimentary water when you paid $250 a night? Are you kidding me? You gotta paid $3.95 per bottle. Ridiculous! Upon checking in, I was asked for a credit card. The receptionist didn't tell me a thing why she needed it for. My credit card company sent me an email of a transaction of $50 from the hotel. When I asked the front desk, no one knew. I got charged again the next day. No one knew again and said wait for a couple of days. Upon checking out, the lady said oh it shouldn't have been there to charge you. I said so why it happened. She sid it must have been for an accidental charge. I said I traveled a lot but never experience this before where the front didn't inform upon checking in. She didn't even apologize just saying both charges would eventually come off. Beach chairs and umbrellas cost $40 for rent. So bring your own if you don't wanna pay for them.
Okay for the money, but definitely better options
Great rate, right on the beach. Nice pool and good food. Security. Staff was accommodating and friendly. Starbucks in lobby.
Rooms need renovating. I've stayed in motels nicer than our room. Carpet is old, no TV remote in the room, bathroom was mediocre at best. There definitely needs to be an adult only area at the pool. We frequently found ourselves relaxing in the jacuzzi only to be disturbed by a group of kids. Shuttle service to and from the airport would have been nice too to save yourself from a $30 Uber.
Que tuve que conducir hasta la piscina cubierta.
The beds and pillows were really comfortable. I have stayed at other Hilton hotels where the beds were hard like a rock, so uncomfortable. I also love the location, it doesn't matter what room you choose you will have a ocean front room, that's a plus ;)
The bathroom grout was supposed to be white. It was literally the color "black" no exaggeration. That to me is a sign that they don't clean very well. I was to discussed to walk barefoot it. The room was also a little out dated, my room had a hole on the wall, next to the socket. Any other time I would of complained but I was to tired to complain so I just dealt with it. The comfy bed made up for it ;)
Why pay for parking?
Checking out they were going to charge $8.00 a day for parking. I could not find anything on the web site about parking. The front desk took the charge off of my bill which I thought was the right thing to do.
On the beach
The exterior of the building & landscaping of the grounds give this hotel the look of appeal. Once you go into the main lobby you will still be impressed.
The room was in need of remodeling. It had that 80's feel to it. The balcony that we had gave us a water view so that was a plus. Stay away from the breakfast lounge. The view is what you pay for to stare at the ocean and pay as much as a dinner for mediocre food.
Hilton Myrtle Beach Resort.
No hay mucho que quejarse sobre este complejo. Las habitaciones estaban limpias. El personal era amable. Y el paisaje era exorbitante. Sin duda volveremos.
Quizás deben tener más personal trabajando en días de salida, como un domingo.
Everything. My favorite part was the view. That night I sat on my balcony and it was so quiet and peaceful, you only heard the waves crashing. My son had a mishap in the bathroom, I called the front desk and maintenance was there in a matter of minutes. Everyone was so friendly as well, not only staff but other hotel guests. I will definitely be coming back!
Me encantó el personal! Super amable y servicial!
Las instalaciones de la piscina cubierta están en otra ubicación
Not exactly what I expected
I loved the restaurant and would go there to eat even if I wasn't staying at the hotel. All staff in the restaurant was fantastic. As for the room, the view was amazing. We were on the 24th floor with a view of the ocean. There were several pools onsite that during the right season would have been fantastic, or if they were heated.
We stayed from Friday to Monday, I had to call for room service because no one showed up by Sunday morning. The lady at the service desk was arguing with me instead of just saying I will get someone to come up there. I wasn't yelling or angry so no reason for an attitude. Sunday night my husband and I were tired so we were ready just to go back to the onsite restaurant, get all the way there and realize it is closed and we were not told it would be. Then also Sunday morning when we went to the onsite Starbucks the lady working was not friendly at all, she actually made a rude indignation sound when my husband ordered his coffee. Then Monday morning when we went to get coffee again, because the tiny pot in the room in not sufficient, it was closed for construction, again no notice. I feel like if you are going to stay somewhere as nice as this Hilton that we should have been told on arrival, to avoid confusion. Lastly the covers on the bed were extremely rough to the touch and I really wished I was sleeping somewhere else.
Virginia en el mostrador de recepción era increíble. Ella era muy agradable.
Me encantó el transporte gratuito!!
Una de las camas estaba bien, pero la otra dura como una roca
Si optas por alojarte en Hilton Myrtle Beach Resort de Myrtle Beach, estarás a pie de playa y a apenas 14 min a pie de Club de golf Arcadian Shores. Tendrás centro de negocios abierto las 24 horas, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Myrtle Beach? En este hotel tienes a tu disposición 3252 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 1.635 opiniones
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