Perfect location, very friendly staff.
Parking too expensive for guests
La estancia fue estupenda. Pero había moho en la bañera.
Moho en bañera. boda en las habitaciones de al lado, la piscina no abre.
Room was crisp and clean. Property and view was pretty.
Special event affected the noise during our stay. Circular courtyard provided lots of noise from other guests.
Convenient and improving
We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership.
During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.
The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp
The staff was very courteous from the moment we arrived and very helpful the entire time. We would recommend this hotel to anyone visiting the Long Beach area in the future.
Night before cruise
Easy access to bus line ( bus line is Clean an convenient) takes you to downtown long beach. Free shuttle to cruise ship terminal. Great pool and pool bar staff. Cool/funky mayan theme throughout.
La estancia maya
Bonita ubicación ribereña
Bien por los conductores difícil
Great location with water views
We especially liked the location and the service by the front desk. Fuego is a great place to dine.
Unfortunately, we were placed next to a family that were loud and disrespectful until late night. The hotel staff tried to quiet them; however, it took many attempts. It was not the real fault of the hotel; but it did make our stay unpleasant.
Les recomiendo una vista al agua. Fue un estupendo!
The views, particularly at night.
It was undergoing renovation of one of the towers. Some noise etc. associated with that although it stopped by 5 pm. The staff at the restaurant was really terrible when I had a late lunch. I have stayed there before and enjoyed good service, but it was quite bad on this trip. I waited for at least ten minutes while waiters walked by me and waited on tables seated after I was. There were only 6 or so tables total as it was late afternoon. At one point my waiter talked to the table next to me about personal matters for about ten minutes and then walked off without coming by my table or refilling my water. My experience with all other staff was excellent. The restaurant staff is entirely responsible for the Okay rating.
Beautiful view and location, and very nice room. The staff was very nice to deal with.
The price was a little high, and the rug in the room should be replaced.
Si decides alojarte en Hotel Maya - a Doubletree by Hilton Hotel de Long Beach, estarás en la zona ribereña y a apenas 4 min en coche de Acuario del Pacífico y a 10 de Buque RMS Queen Mary. Tendrás centro de negocios, check-in exprés y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Basado en 1.541 opiniones
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