The Grand Orlando Resort At Celebration

Quedarme fuera de mi habitación 45 minutos y tener mi llave de tarjeta defectuosa durante mi estancia no fue ideal. Nos registramos tarde después de un largo día y fue lo último que quería que me pasara durante mi estancia en Orlando.

Las instalaciones no se mantienen limpias. Entiendo que hay un montón de niños jugando por todas partes, pero al menos una vez al día, esperaba que el personal aspirara y recogiera las bolsas vacías de patatas fritas en los ascensores y pasillos, etc. No Hay razón para que el lío que vi en los pasillos no se pueda quedar así durante varios días. Por suerte nuestra habitación en sí estaba limpia.

Su sitio web me programó para el día equivocado

Llamé en cuanto a cambiar los momentos de reserva después de reservar porque cambió mi reserva al día siguiente en vez del fin de semana que quería y nadie estaba dispuesto a arreglarlo.

Apropiado para el precio pagado. Buena relación calidad-precio. No hay quejas reales, pero nada particularmente impresionante

El edificio es un poco viejo, pero hacen lo mejor que pueden con lo que tienen. Definitivamente es bueno para una familia consciente de los precios que busque un lugar seguro para alojarse

Media

Los empleados son amables y dar asistencia

Escaso

No es la habitación de mejor calidad, pero está bien ubicada y tiene comodidades

La piscina y la sala de juegos, restaurante en el lugar para la comodidad

El hotel parecía bastante viejo. Tal vez estábamos en la parte más antigua, pero las habitaciones y los pasillos podrían usar una alfombra nueva. La habitación olía a moho como si hubiera habido algún moho presente.

Buena ubicación

The proximity to Disney parks was great.

The $20 resort fee plus $15 parking fee was absurd. If you charge $35 per night extra, there should be adequate parking spaces and you should feel like you are at a resort. There was rust in the shower, a huge hole where the shower head attached to the wall, they never gave us towels and rags of correct number, and things were outdated. The bed was good and the room was overall clean which are very important, but for the price and hidden tacked on fees it is not worth the money. My family and I have stayed here 5 times over the years, but will be hard pressed to come again. With the name change of the hotel came some negativity changes for the hotel. #disappointed

The only good thing is that the hotel is 10 mins away from the parks

Rooms. The rooms are old. Had to ask the staff to change my comforter cuz the inside of it was all squished to one side. Idk maybe some of the buildings were remodeled but I stayed at bldg 6000 and it was terrible. So humid inside, old sticky carpet, the AC unit barely working, the bathroom is old as well. Way too bad for a 4 star hotel.

Bed Bugs, Rusty Shower, Dirty Toilet, blood stain on floor

It was close to the parks

Dirty disgusting room. Window was so dirty you could hardly see out. My girlfriend has bed bug bites ALL OVER HER BODY. There was a LARGE blood stain on the carpet. The bathrooms were disgusting from rust on the metal to the brown toilet bowl. The beds are also rock hard and about the size of a twin. Sports bar is a decent atmosphere but the food and drinks were horrendous and overpriced. Not to mention the front desk has no check in/check out parking. All of the parking lots are a 20 minute walk to your room. WOULDNT STAY AGAIN IF IT WAS FREE!

Easy to get to my meeting from the location

Reception at the desk could not get the tax exempt right and still put it on my bill after giving them all nessary info. Came bake after driving 40 miles to get it off.

The Staff was competent and courtest

The Room was not clean. The beds were the extremely old and very hard. The detached unit was difficult to locate our first night. Due to the lack of cleanliness and poor bed quality, we did check-out one day early.

Peaceful atmosphere. Close location to Theme Parks.

No

My room was not ready at check in. I waited over 30 minutes

I received a service charge in the morning for unknown services provided. This is a scam.

The gardens were beautiful and the hotel fulfilled our needs for the two nights we stayed there.

Could have been somewhat cleaner but it is an old building and is showing the wear.