Opiniones recientes
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- Neutrales
- Negativas
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2,0
Ventajas: Nothing terrible service
Desventajas: Terrible service. We only went to rent the car for an Day as a surprise treat for my husband. We already had a rental for a week of our holiday. They hadn’t called us to tell us they only took credit cards. We had debit card an they wouldn’t take my one as in my name even though it was my treat.
Opinión de
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10,0
Trey was great... Thumbs up!
Ventajas: Very attentive, made me feel very welcomed.
Opinión de
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10,0
Great staff. Easy process
Ventajas: Helpful staff and easy access
Opinión de
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4,0
Ventajas: I got my car and the price was decent.
Desventajas: The service was so so so so so so so slow. Crazy slow. Insanely slow. It took forever.
Opinión de
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10,0
Great car rental location
Ventajas: The agent handled all my needs professionally and the car was okay. He is an excellent customer service representative.the guys at the location were so nice when i droped off it was late to get drop off they waited till my uber came.
Desventajas: Nothing
Opinión de
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10,0
Nick of time
Ventajas: I was the last rental thanks to the internet I just beat the couple walking in . Enterprise just rented the last car didn't upgraded me to a truck for a reasonable prices with a tank of gas . Great service !
Opinión de
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2,0
Desventajas: The CDW insurance at $24.99/day is a ripoff. They practically beat you over the head to buy it and, when you call to cancel, the give you a song-and'dance routine and send you from one Enterprise office to the next. They are gamers. I will NEVER EVER use them again!! And I used to be a fan. They lost a customer.
Opinión de
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7,6
Average car rental
Ventajas: I liked that our car was ready when we got there, but that is expected.
Desventajas: I didn't like how the car only had 1/4 tank of fuel. I would expect a car rental facility to make sure the tank is full when loaning out. The exterior of the car was very dirty, and also had tons of bugs plastered over the front grill and windshield area. Also, I got two sets of keys (with big fobs) but they were linked together with cable so I had to carry around both sets of keys, a little unnecessary in my opinion.
Opinión de
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10,0
Exceptional service
Ventajas: Marcus was amazing and very helpful
Desventajas: Loved everything
Opinión de
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3,6
Ventajas: Me dieron un auto con una goma en muy mal estado.volvi al lugar y me cambiaron el auto por una camioneta por el mismo precio...me faltó información de donde dejar la camioneta en el aeropuerto de Miami.. me mandaron a cualquier lado..y ahora que estoy en mi país y recibo el importe me doy cuenta que tengo $50 dólares más de lo que me dijeron de entrada.. de donde salió ese importe?? Como reclamo..infórmense bien antes de contratar un auto
Opinión de
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9,2
Ventajas: Newer car, good service. Convenient pick up and drop off.
Desventajas: Thought is was on the expensive side.
Opinión de
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10,0
Only Enterprise!
Ventajas: I had to change my pick up and drop off locations twice, enterprise was flexible and accommodating. They didn't have an economy car at the new location, so they gave me a free upgrade! The customer service is consistently unbeatable. Only Enterprise!
Opinión de
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10,0
Trey was great... Thumbs up!
Ventajas: Very attentive, made me feel very welcomed.
Opinión de
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10,0
Great staff. Easy process
Ventajas: Helpful staff and easy access
Opinión de
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10,0
Great car rental location
Ventajas: The agent handled all my needs professionally and the car was okay. He is an excellent customer service representative.the guys at the location were so nice when i droped off it was late to get drop off they waited till my uber came.
Desventajas: Nothing
Opinión de
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10,0
Nick of time
Ventajas: I was the last rental thanks to the internet I just beat the couple walking in . Enterprise just rented the last car didn't upgraded me to a truck for a reasonable prices with a tank of gas . Great service !
Opinión de
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10,0
Exceptional service
Ventajas: Marcus was amazing and very helpful
Desventajas: Loved everything
Opinión de
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9,2
Ventajas: Newer car, good service. Convenient pick up and drop off.
Desventajas: Thought is was on the expensive side.
Opinión de
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10,0
Only Enterprise!
Ventajas: I had to change my pick up and drop off locations twice, enterprise was flexible and accommodating. They didn't have an economy car at the new location, so they gave me a free upgrade! The customer service is consistently unbeatable. Only Enterprise!
Opinión de
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2,0
Ventajas: Nothing terrible service
Desventajas: Terrible service. We only went to rent the car for an Day as a surprise treat for my husband. We already had a rental for a week of our holiday. They hadn’t called us to tell us they only took credit cards. We had debit card an they wouldn’t take my one as in my name even though it was my treat.
Opinión de
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4,0
Ventajas: I got my car and the price was decent.
Desventajas: The service was so so so so so so so slow. Crazy slow. Insanely slow. It took forever.
Opinión de
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2,0
Desventajas: The CDW insurance at $24.99/day is a ripoff. They practically beat you over the head to buy it and, when you call to cancel, the give you a song-and'dance routine and send you from one Enterprise office to the next. They are gamers. I will NEVER EVER use them again!! And I used to be a fan. They lost a customer.
Opinión de
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3,6
Ventajas: Me dieron un auto con una goma en muy mal estado.volvi al lugar y me cambiaron el auto por una camioneta por el mismo precio...me faltó información de donde dejar la camioneta en el aeropuerto de Miami.. me mandaron a cualquier lado..y ahora que estoy en mi país y recibo el importe me doy cuenta que tengo $50 dólares más de lo que me dijeron de entrada.. de donde salió ese importe?? Como reclamo..infórmense bien antes de contratar un auto
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