Zalakaros hoteles

Ventajas: The staff in the receptions was supernice and very helpful! The hotel had good facilites with the outside pool and indoor pool.

Desventajas: But, the cleaning was disgusting. We payed alot of money for one of the nicer rooms 240euor King size with jacuzzi in the room. There were hair in the bathroom in the shower and on the floor and alot had a sticky and dirty feeling. The small toilet was also disgusting and Im sure no one cleaned there for a while. I cleaned all the hair bc I was already on my way in the shower. We told the staff next morning and the Said they could clean it at lunch but we traveled with out dog and cat. I didnt feel like sitting outside with them in cages just to wait for cleaning so we Said no. We werent using the small toilet anyway and I already cleaned the shower. The breakfast and dinner was okey, but as a vegetarian there were very few options. Also the whole restaurant had AWEFUL ventilation, it stank with fryingsmell from the kitchen so after breakfast/dinner we smelled like oil. I booked a 40 min massage. I didn't know I was supposed to take my recipe with me so the lady said I didn't have an appointment. After some time talking with the staff in the reception, that was very helpful again. I could start my massage but I only got 30 min, which I don't think was my fault and I still had to pay 28euro for 40 min. The massage said "Full-body" and the massage were only my back and backside of my legs. Also they charge ALOT to travel with animals! For our very clean dog and cat we payed 84euro(!) for 2 nights. That's crazy! So I don't recommend it if u travel with animals. Actually I wouldn't recommend it at all. Everything felt dirty also in the pool areas and not taken care of properly. Again, only positive was the friendly staff. The manager offered us a discount of 65euro our next stay (we didn't want to come back) so we asked if we could just use it now instead due to all the issues but she said no SO; Im not recommending this hotel. We payed so much that they could have at least have given us some discount.

Ventajas: It was wonderfull stay, all staff were very friendly and hospitable. I recommend it, and I hope that I come back in the future.

Ventajas: Hotel is near the spa. The owner and staff were nice and friendly. The food and the farm was good. Coffee was nice. Our room was clean and spacious and so was the bathroom. The bed was comfy.

Desventajas: 4 stars for the number of the services but 2 for their quality. There were no carpets in the room. The tv had no channels but 2 radio stations. The light in the hall didn't work. The shower had two showerheads, only one of them was working. The room was next to the reception so it was very noisy. We could also hear people talking and smoking outside by the entrance.

Ventajas: Very good pool with comfortable temperature, jacuzzi and sauna. Extremely wonderful restaurant! We had half-board. They cook a-la cart for dinner very quickly and extremely tasty!!! Portions are huge. So, we always ordered 1 portion for me and my daughter :) all from menu was really great!!! Staff is very friendly!!! Place is conveniently situated. We drived all over Balaton, visited buffalo reserve, Heviz, Tihany, Tapolca and even Slovenian Maribor :)

Desventajas: It would be good if some of staff would speak English. Currently German is their main language. Spa complex was working from 8.30 and some days from 9.30 and till 19.30. It wasn't convenient, as we are an early risers and like to swim before breakfast. Would be nice to work from 7.30 at least. Rooms definitely need some renovation of furniture and

Ventajas: The reception staff was excellent, helpful and kind.

Desventajas: The restaurant staff was unfriendly. The food was average. The elevator did not stop at the room levels.

Ventajas: The food was excellent!

Ventajas: Clean and well run hotel breakfast and half board of high quality. Wellness facility excellent and in good working order. Location to Zalakaros spa just five minutes.

Desventajas: In 2017 I cycled from the Black Forrest to Budapest and this year 30 days through Hungary, this is the only hotel which requested payment for bike storage, 3 euros a night.

Ventajas: Good meal.

Ventajas: Thank YOU. You are The best!!!

Ventajas: excellent breakfast and dinner comfortable beds larger terrace for sitting

Desventajas: older bathroom unclean bathroom

Ventajas: Nothing,I don't back more!

Desventajas: Staff no friendly and unprepared! You must pay before the room!

Ventajas: The great location. It’s less than 10 minutes walk from the bus station and in a quiet area. I got a peaceful room with a balcony facing great country yard view. I enjoyed the country atmosphere at night.

Desventajas: The spa area opening hour is very limited. I didn’t have time to enjoy it. The room and bathroom facility is old and tired. The restaurant area is not spacious.

Ventajas: Breakfast was OK, location was great.

Desventajas: Bed comfort was poor. Bathroom cleanliness was poor.

Ventajas: The receptionist was really friendly and the kids playroom was convenient and opened 24 hours.

Desventajas: The spare bed matrace wasn't comfortable, the noise from the hall was strong, the choice of breakfast was quiet poor and had to pay for parking, which nobody mentioned before we booked.