Vysoké Tatry hoteles

Ventajas: Ubicación excelente. Muy limpio y nuevo. El personal muy amable.

Desventajas: El desayuno podría ser mejor: los platos están muy ricos pero la variedad podría ser mayor. De cualquier forma quedamos contentos con el desayuno.

Ventajas: Superb atmosphere, very kind service and delicious breakfast. Also very convenient location and parking. The room was very spacious and sparkly clean.

Ventajas: La habitación es muy grande y estaba súper limpia!!!! El personal muy simpático; especialmente la chica de recepción

Desventajas: Por el precio el zumo de naranja del desayuno podía ser natural

Ventajas: Martina was a great host!! Property was spotless and breakfast delicious!! Spacious rooms, great location, easy parking.

Desventajas: It was great!!

Ventajas: Great very friendly host! This Pension is located in Stary Smokovec where you can start a lot of hiking routes. Supermarket is just a 2 minutes walk. I really enjoyed the daily breakfast which was very delicious. The room was very clean. I really enjoyed my stay!

Desventajas: No remarks!

Ventajas: Everything

Desventajas: Great place, we highly recommend this hotel. It was our third stay there, but the very first with our 7 months old daughter. We were delighted despite the unpleasant weather.

Ventajas: Everything

Ventajas: La situación y la habitación

Desventajas: Nada

Ventajas: Me gusto todo sin excepción y muchas gracias a Martina, es impecable

Ventajas: The restaurant on the premises is strongly recommended.

Ventajas: La habitación es muy cómoda, la cama de matrimonio muy grande y confortable, dispone de una pequeña cocinita con frigorífico y microondas, el baño bastante amplio, la decoración y el mobiliario en el apartamento es muy nuevo y moderno. Ofrecen parking gratuito en el mismo edificio. El restaurante es muy bonito y ofrecen comida típica eslovaca, y a los clientes del hotel le ofrecen un descuento del 20% en la carta. La ubicación es perfecta.

Desventajas: El desayuno es muy básico y con muy poca variedad, la camarera del desayuno muy poco servicial y poco simpática, casi ni nos saludo. Las almohadas no son cómodas son las típicas de Eslovaquia, bastante grandes y al apoyar la cabeza se hunden y dificultan el sueño.

Ventajas: Todo estaba excelente. El alojamiento supercómodo pensando en cada detalle, decorado con mucho gusto en un estilo regional y muy agradable, la cocina excelente, muy buena y muy sabrosa y el personal inmejorable. Gracias!!!

Ventajas: Apartments Kamzik exceeded our expectations! The accommodation was very clean, stylish, with beautiful Christmas decoration - love at first sight :) The location was great - just in the middle of Stary Smokovec. The lady at the reception was very welcome, breakfast very tasty. Also the "Koliba Kamzik" is a recommended place to eat.

Desventajas: Everything was perfect! We could have stayed longer :)

Ventajas: El apartamento está muy bien y en su restaurante la comida es genial.

Desventajas: El coste del parking 6€

Ventajas: Apartment placed in a fantastic place: in the center of Stary Smokovec, just a couple of minutes from the start of many hiking trails, shopping center, train station and restaurants. In fact, it has it's own restaurant as well, which is very good, the food is very tasty, especially traditional slovakian dishes. The apartment is very well equipped, the beds are very comfortable, everything is clean and nice. There is a great coffee next to the apartment (Sherp coffee), with nice coffee and best beer in this area. Breakfast was very nice too, diverse and good. And Stary Smokoves ist one of the most beautifull towns in Slovakia.

Ventajas: Less than 10 minutes walk from the train station. It was just right under the trekking course. Really really friendly staff!!!! they are amazing!! Clean room, fantastic surroundings and close supermarket, bus stop Everything was good.

Ventajas: Everything!

Desventajas: N/A

Ventajas: Lo que más me gustó fue la amabilidad y la simpatía de las dos chicas de recepción (por nuestra experiencia, no muy habitual en Eslovaquia). La habitación muy bonita y limpia, exactamente como en las fotos. Para nosotros la ubicación fue perfecta porque estaba cerca (15.mins en coche) del lugar desde donde salían las rutas que queríamos hacer.

Desventajas: -

Ventajas: Beds - amazing and so comfy Breakfast - delicious and everything you could wish for. Staff - helpful, charming and very accommodating Location - brilliant for everything including Lidl and 5 minutes walk from Aquacity! Bedrooms - spacious, clean and all facilities

Desventajas: Beautiful house with interesting decor. Only thing to improve and the towels were hard. Everything else was excellent, couldn't stay in a more friendly place.

Ventajas: Breakfast was nutritious and satisfying. Simple Slovakian fare. The Lampas is quiet and peaceful. Rooms are simply furnished but always clean and comfortable.

Desventajas: There was nothing I didn't like.

Ventajas: Good breakfast. Friendly staff. Not far from the central street and aquapark and supermarket. Private parking. Comfortable beds.

Ventajas: Very good location if you are going to do some hiking in Slovensky Raj or visit near by caves.

Ventajas: Very well located hotel. Breakfast is plentiful, with a great variety. Dinners were a bit unanimous, but delicious.

Desventajas: The staff was generally nice smiling and friendly. With one exception: the wellness receptionist lady (tall slim black hair). He was a bit rude and not at all helpful

Desventajas: Deberían de mejorar el mantenimiento.

Ventajas: Location,friendly staff

Desventajas: Swimming pool only open from 15:00 except 1.5 morning hours.

Ventajas: I liked staff attention, room, location, facilities, breakfast. What I missed, was a smoking room, that good hotels use to have.

Ventajas: Historical building yet very nice inside facilities.

Ventajas: This hotel is right near the Smokovec station and clearly has long been the grandest place in town. There has been some renovation but it retains a lot of period charm.

Desventajas: The new spa section is good but only open in the afternoons and evenings during the week.

Ventajas: Nice location and a friendly staff

Desventajas: For this price tag, seeing the fruits for breakfast unfresh and recycled from previous day was a bit strange experience. All in all, the food was really mediocre and the only thing you pay for is that this is perhaps the only hotel with a better standard situated this high in the Slovak mountains. All the amenities are really average as in 2 stars hotels elsewhere and I can hardly imagine I would ever pay 150+ eur for this. In the room, we had a chair you are totally unable to sit on, it looked like a cracked piece of wood.

Ventajas: Great, really great location Nice and clean facility, perfect breakfasts, dinners and beer as well ;-) We also had awesome weather, perfect for hikes. Nice and smart people.

Desventajas: Really can't say anything, this trip was just great

Ventajas: La ubicación es increíble, y la atención ofrecida por el personal muy buena. También las instalaciones me han parecido excelentes. Desde mi punto de vista es el lugar excelente para cualquier deporte relacionado con la montaña.

Desventajas: El horario de la cena si se ampliara un poco más y el tema de transporte al hotel, ya que si no pagas el parking, que son 20€/ noche, dependes en este caso del transporte del hotel. Por otro lado la organización de recepción en este caso muy bien.

Ventajas: Amazing view from the room, very clean and relaxed hotel. Reccomend for everyone.

Desventajas: Missing vegetarian food! We had to wait almost 40 minutes for pickup from the parking in Tatranska Polianka. A la carte restaurant was closed at 5pm... ☹️

Ventajas: The room was nice and cosy while it was blowing snow all night.

Ventajas: Located only a couple hundred meters from the town meters from the city centre. The room was sparkling clean and very comfy. The gentleman who was running the place have good tips and information and was very kind.

Ventajas: Lugar,atencion

Ventajas: Muy buen desayuno en una terraza muy agradable

Ventajas: Newly furnished, well kept, with personal touch. Very enjoyable breakfast which always made a good start of day

Ventajas: Beautiful penzion in a beautiful town near the high Tatras. Jan was friendly and helpful. The room was well-appointed and clean and comfortable. Breakfast was amazing. Fully recommend.

Desventajas: Nothing.

Ventajas: Breakfast

Desventajas: Nothing

Ventajas: El apartamento está muy cuidado y muy bien arreglado. Tal cual como las fotos. A la llegada teníamos unos botellines de agua de cortesía así como bolsitas de té y café instantáneo para hacernos. Genial! Muy amable Jan que nos aconsejó sobre rutas para hacer cuando le comentamos que queríamos hacer senderismo por la zona.

Desventajas: El apartamento no tenia fogones solo un microondas. El acceso al apartamento era através de una escalera de caracol estrecha. No fue un problema para nosotros pero deberian avisarlo.

Ventajas: clean rooms, quiet location, staff and service is great. convenient location in the city center, there is parking.

Ventajas: Size or the room and bathroom, equipment, toilettaries, bath and shower in bathroom

Desventajas: Pillow - not super comfortable

Ventajas: El entorno donde está ubicado este hotel histórico es impresionante. Hemos ido en otoño, nos hemos encontrado con buen tiempo(extrañamente), y ha sido un placer contemplar la paleta de colores, las montañas y vivir la tranquilidad. El spa y la piscina interior y exterior una auténtica gozada.

Desventajas: En la habitación, pese a ser Deluxe, no habían elementos de baño para hombre, como hojillas de afeitar o un cepillo de dientes. La cena del menú de la media pensión bastante escasa, y la bebida no estaba incluída.

Ventajas: Me gustó mucho la habitación, las vistas, la ubicación, el restaurante y la atención del personal.

Desventajas: Nada

Ventajas: Beautifull well kept hotel in a lovely area. loved the outside pool. very nice spa and good breakfast.

Desventajas: the water in the The water in the shower did not flow well and a bit accumulated everything else was great

Ventajas: Excelente desayuno, habitación amplia y de diseño refinado. Jabones, geles y leche corporal de gran calidad.

Desventajas: Solo bañera, y tan alta como el Everest. Cuarto de baño pequeño.

Ventajas: Estupendas instalaciones de spa incluídas dentro del precio de la habitación. La piscina infinita, aunque chica, se disfruta mucho. desayuno muy bueno. Estoy deseando volver.

Ventajas: La habitación era amplia, la infinity pool muy buena y el restaurant era bueno.

Desventajas: El personal del wellness center no hablaba del todo bien inglés. El baño no estaba del todo limpio. La bañera estaba a 1 metro de altura sobre el nivel del suelo.

Ventajas: Exelente Hotel de 1905. La Pileta climatizada exterior sola vale alojarse en este hermoso hotel.

Desventajas: Había una convención y varias zonas del hotel estaban llenas. Pero la verdad que salvo por algun huésped desubicado haciendo ruido temprano, pudimos descansar bien.

Ventajas: Superb location, outdoor spa, brakfast

Desventajas: Small bathroom

Ventajas: BEAUTIFUL hotel - the location and the hotel itself are absolutely wonderful! Breakfast was terrific with lots of options. Very nice atmosphere all over the hotel and dining areas. Rooms super spacious, clean, quiet and comfy!!

Ventajas: The spa facilities and buffet breakfast were both very good

Desventajas: The bathroom smelt of sewage and the bedroom was very tight. The reception staff also provided no information on the area at check-in and when we asked for the cable cart times they got them wrong (we ended up walking 2 hours down a mountain as a result!)

Ventajas: We really liked the owner and his staff, they were so sweet and very welcoming! The breakfast was amazing ( included homemade bread and homemade apple strudel). After hike we used the sauna and jacuzzi. Everything was clean and beautiful! Thank you so much for a great stay and service! We will definitely be back.

Desventajas: Nothing, everything was great!

Ventajas: The owner was a nice guy, very welcoming and polite. The room was small but cozy. The breakfast was great for the price. Heaps of good stuff. There's a small private wellness downstairs. That was great.

Desventajas: Everything was ok, maybe they could provide a jug of water with a slice of lemon for the customers in the wellness center to stay hydrated after the sauna.

Ventajas: Good breakfasts made from local products, also some eco products available, very nice and helpful owner. There was a Cuban party during our stay which we enjoyed - it was great idea and I hope it happen more often. Rooms are clean and their standard is average (good qty/price level). There is sauna available however I did not use it. In the dinning room there are toys for children which make them busy :) Parking places are available free of charge.

Desventajas: Late check-in was a disaster - hopefully that happened only once (for us) but I must say that if possible try to avoid it.

Ventajas: friendly staff, very good breakfast, clean room, would stay again without hesitation

Ventajas: breakfast was very good! they are willling to help u with anything there. we came late (around 22:00)and there was no problem with the check in. very nice people!

Desventajas: the room was little bit small (we were 3) and the wifi didnt work so well

Ventajas: Strongly recommended! The owners are really great and very nice hosts and will help with anything and answer every question about the Tatras. We would always return to Penzion Raimund!

Ventajas: clean, friendly

Ventajas: Had a small issue and just chatting with the staff they were. Out to help us. Breakfast was nice

Ventajas: Very good price/quality. Renovated rooms with high tech toilet. Nice good restaurant.

Desventajas: Bed could been softer, but OK.

Ventajas: River beside the hotel is nice, parking in front of the door is nice, restaurant is very very nice and breakfast is great!

Desventajas: Hotel location is nice beside the river but quite far from the centrum. They should have AC in the room.

Desventajas: There where no air conditioner in room

Ventajas: Perfect place for discover High-Tatras by car. The restaurant is really good, fine meals and special slovakian bears.

Desventajas: weak WiFi acces in the rooms

Ventajas: Good breakfast, good location

Desventajas: Reservation fee on booking.com for two nights was 106.30 EUR , but reality the price was 145.80 EUR

Ventajas: Very kind and helpful hosts, nice rooms, good location, easy parking. Very delicious breakfast.

Desventajas: -

Ventajas: The breakfast was really good, the staff is very very nice.

Ventajas: The owners were just lovely people. Arrived rather early and let me check in. Plenty of information provided. Centre is a short walk away. Breakfast was filling. Price was great.

Ventajas: Very welcoming small hotel with a nice relaxed atmosphere. Loved the lobby, great for relaxing in the evening after a walk. Nice breakfast, lots of choice. Really good sized rooms.

Ventajas: Very friendly owners

Desventajas: No Me ha gustado el precio del desayuno Creo que 5€ por persona es muy alto En Espana se desayuna con 3,50€ a gusto Creo que es precio justo

Ventajas: Great place to stay in Poprad. The owners were very helpful and pleasant and spoke English. Breakfast was good. I will consider this place as my future stop in Poprad.

Desventajas: Very clean and comfortable.

Ventajas: Clean, fast checking, excellent price, family atmosphere, nice staff, close to the city center on foot, highly reccomended.

Desventajas: These people are vile, stay away at any cost, you have been warned! No idea what hospitability means. While there a bed canopy fell on my head, heavy metal frame, when I told the lady when he paid she didn t even appologise, furthermore she chased me while leaving asking for compensation without even going in the room to see what happened, her cook was also rude swearing at us. I told her that she must be mad asking for money when she should appologise and offer a discount or something so she said that "it s ok" and we left. Can,t imagine if that thing would have fallen on a baby, she would be in prison. Help from booking.com was not great.

Ventajas: The room was an excellent suite with fantastic rock-wall features and plenty of space to relax. It was also a reasonable walk to town and close to the hot springs. Breakfast room and restaurant on site were very convenient and served excellent dishes.

Ventajas: Spacious, spa bath, wood fire

Desventajas: Nothing

Ventajas: Central location Free car parking Good breakfast

Desventajas: Uncomfortable old bed

Desventajas: It would be nice to have the possibility to take a coffee in the room.

Ventajas: We loved this Penzion! Excellent, personable service and great value for money. Our room had a private sauna and steam shower, as well as a fireplace. Delicious food ready according to your schedule. Safe parking.

Ventajas: Wellness. Location. Parking.

Desventajas: Uncomfortable bed. Very bed coffee at the breakfast. Teasty coffee only extra charge.

Ventajas: Staff, a Lot of activities fór children, location

Desventajas: Cleanless of the room

Ventajas: wellnes open till midnight, for those returning from day tour at 10PM is well appreciated.... Also can use the wellness for free at the checkout day till 4PM...great to take bath prior driving journey back home..... lukas

Ventajas: Formidable for our stay. The most family friendly hotel I had the chance to stay; Our kids had a blast,and there was always something for them to do. Visits from the mascots, playground, cinema, bouncy castle, bowling, and many more. The staff of the hotel did their best to accommodate our requests, making it a very comfortable stay for all of us. Our kids can't wait to come back - the grown ups feel the same.

Desventajas: Nothing to note

Ventajas: Repeated stay at the hotel, an optimal setting for young children who have a lot of activities right at the hotel (pools, tobogans, foofdies, cinema, playground) as well as outdoors. Good breakfast and dinner, free parking, pleasant wellness for adults. Next to the hotel there is a ski slope for beginners and children.

Desventajas: Simply rooms, older equipment, the price is a bit high, especially in the main season, but it is balanced by the hotel's possibilities.

Desventajas: Poor breakfast and dinner

Ventajas: The room is very clean, beds ok, but the wallpapers are in bad conditions ( unsticked ).

Desventajas: The food has very poor quality and variety.

Ventajas: Super kind staff, good choice of meal for everyone (adults and children indeed) in the buffet and cozy gear for my dog prepared in the room at the arrival.

Desventajas: Complicated managing queue when we were waiting for the dinner. Waiting in front of the restaurant lasted long and was frustrated.

Ventajas: Good breakfasts and dinners. A lot of attractions in the hotel and very nice bar/restaurant staff. The Cryotheraphy session was probably the best thing in our stay.

Desventajas: Unfortunately, the assistance and friendliness of reception and management staff leave a lot to be desired and last day experiences ruined our stay. The Mountain View balconies overlook more the parking lot and line of trees than actual mountains and there were lawnmowers in action even before 7am.

Ventajas: Clean room Great location Tasty dinner and breakfast

Desventajas: All was great maybe furniture is a little outdated

Ventajas: All ok, good breakfast, staff friendly and help change room because we want two room on one floor.

Ventajas: The check in was very convenient, i did not need to bother anybody with it. Breakfast was nice along with the staff.

Desventajas: The room was not voice proof so i could hear voices from the neighboring rooms. Well the POS terminal was broken so i could not pay by card.

Ventajas: Breakfast, location, owner

Ventajas: - Less than 2-minute walk from AquaCity, with 20% discount - Even though we booked a twin room, we got a 4-bed for the same price

Ventajas: Good location. Clean room.

Desventajas: The self check-in was strange. We arrived around 19:00 and didn't know where to go (it was a few minutes until we realized where is the second floor). Another thing - the water in the shower switched from hot to cold like someone else was using it.

Ventajas: Great place to stay Friendly staff

Ventajas: Clean, close to the aquapark itself. AppleTV with some movies and a Netflix subscription was unexpected but a really awesome addition.

Desventajas: Nothing in particular, other than dirt road driveway to the parking spot.

Ventajas: This family-run hotel was genuinely friendly. They went out of their way to make us feel welcome. The downstairs lounge area was a great place to chill and relax, enjoy a wine and casual chat. The pension had comprehensive details on Poprad and surrounding sites, recommended places to eat, and so forth. The rooms were great value for money. Free parking and free wifi. Central to town and neighbours Aqualand. We had a fantastic time here and wholeheartedly recommend to any Poprad visitor.

Ventajas: The staff and service was excellent.

Desventajas: Everything was perfect.

Ventajas: Nice location, close to Aquacity. Very friendly owner ! helps you a lot ! A lot of space !

Desventajas: The kitchen needs some better facilities to cook...

Ventajas: The lobby/ dining area is quite nicely decorated.

Desventajas: There is no English TV channel.

Ventajas: Very nice helpfull service.

Ventajas: Todo bien

Desventajas: nada

Ventajas: Great location (directly next to Aquacity), clean comfortable rooms and very nice and friendly staff. Aqualand is very good value for your money. I would highly recommend Aquland as a great place to stay, we had a wonderful time there.

Desventajas:

Ventajas: The room was clean, spacious and cosy. Convenient location in the middle of old part of Poprad.

Desventajas: Smell of frenchfries on the staircase

Ventajas: Nice area of Poprad, Hotel was clean and a good continental breakfast. Staff were helpful.

Desventajas: The mattress of the bed was worn out, needs to be replaced.

Ventajas: Lovely old town with as number of nice places to eat and drink, plenty of free parking, good base for visiting nearby places of interest.

Desventajas: Our room in the eaves had a low sloping ceiling caused problems moving around the room. Angled curtain poles a danger especially in the dark of night. Very steep stairs to room.

Ventajas: It was quiet, clean, had a drying rack if you wanted to wash some clothing, the breakfast was good, and the restaurant was great.

Desventajas: Needs a chair in the room.

Ventajas: Servicio y limpieza

Desventajas: El colchón

Ventajas: This was a fantastic place to stay. It is on the outskirts of Poprad with a beautiful church and square. The room/ suite was not in the main building but across the road. It exceeded our expectations. The room was beautifully decorated and furnished. The bed was large and comfortable. Parking was available. WiFi was fast and free. We had dinner in the restaurant and it was the best meal we had in Slovakia. Breakfast was included in the price and was excellent. Will be back to visit the Rates mountains and will stay here.

Desventajas: There was nothing I did not like. The room/suite was old style so might not suit everyone.

Ventajas: It was amazing, all perfect! We enjoyed it a lot! Thanks Fortuna!

Desventajas: No elevator. , no help with lougage, no safe in the room , no aircondition

Ventajas: La ubicación del hotel es excelente, a diez segundos contados desde la estacion de tren y lo mismo desde la de autobuses. Perfecto para estadías si queréis visitar la region de los Tatras y pueblecitos que hay cerca, tanto por bus como por tren.

Desventajas: Todo bien.

Ventajas: Clean, awesome breakfest

Desventajas: Location near the train station and weird people wandering around the hotel

Ventajas: El desayuno está muy bien. Variado y de buena calidad. La decoración y diseño del hotel, que recuerda los antiguos hoteles centroeuropeos de cierta categoría. El personal fue muy amable, correcto y educado. La cama cómoda.

Desventajas: Los cojines no son cómodos. La camarera del restaurante no quiso servirnos la cena en la terraza, pero luego no tuvo problema en servir a otros clientes. El hotel no tiene aire acondicionado ni en las habitaciones ni en el restaurante (y si lo tiene lo tenían apagado). Pasamos bastante calor. Dormimos con las ventanas abiertas, cosa que provoca que entren mosquitos. No se entiende que un hotel que cobra a 95 euros la habitación estándar, y siendo un 4**** NO tengan aire acondicionado. No estuvimos a gusto y no lo recomendamos, y menos a ese precio. La ubicación tampoco nos pareció buena. Está pegado pegado a la estación de tren, con lo que los ruidos de trenes y de usuarios están asegurados desde bien temprano. Además, vimos gente bastante rara (borrachos, básicamente) que se paseaban por la estación y por el exterior del hotel.

Ventajas: Excellent location, 1 minute walk from the train station, 10 minute walk to the town center, 12 minute walk to the Aquapark. Probably the largest room I've ever seen in a hotel. Very clean, quiet, luxury room at an extremely affordable price. The breakfast was fabulous, high quality ingredients, cooked to perfection. The staff is very friendly and helpful.

Desventajas: -

Ventajas: The hotel was fantastic. Rooms are large and spotless, as was the bathroom. Loved the restaurant. Ate here five nights in a row. Position next to the railway is fantastic for travel to the mountain resorts and if you have a car is parking is easy. Highly recommend.

Desventajas: Maybe a kettle in the room, but the cafe was superb, so no big deal.

Desventajas: Horrible king size bed made out of two single beds with huge gap in between. Don't recommend for anyone staying with significant other.

Ventajas: Friendly, helpful staff. Very convenient location only metres from train and bus station, but still very quiet inside. Very good breakfast, lovely room and a very elegant bar/cafe with good food.

Ventajas: Buena ubicación

Desventajas: Una habitación con mejores vistas

Ventajas: For all the little foibles of the room it was a very practical set up with good storage and decent size even if used as a family. The staff were friendly and with some being especially smiley and helpful. The wellness centre and aquapark are amazing things to have right on your doorstep. The food was good and enough choice at dinner and breakfast - although pretty limited if you are a vegetarian/vegan I imagine. I have been visiting Poprad for about 18 years and go to the Aquapark every year with my children which says something about how good it is. Each time I have wondered about the hotel and thought it would be a lovely treat for my wife and I to have a couple of days away from the family on our anniversary. We enjoyed our stay and the ease of going too and from the wellness centre, swimming and room was fantastic. Over all I would recommend the hotel and maybe I will return with my wife for our 20th anniversary.

Desventajas: We both really enjoyed our stay these are just nit picking criticisms. The family rooms are definitely getting 'tired' now and as well as the 'fashion' changes the dirty carpet and walls are in need of renovation (we were in 312). At the end of our stay a member of staff kindly showed us around other types of rooms at our request in case we wanted to stay again in the future. The standard rooms have been completely modernised and look great (would have been a lot cheaper too) and the rooms in the mountain side of the hotel are also modernised. Although we booked as a couple having a wedding anniversary (had multiple email conversations about this) when we arrived there was no note about this and our room was kitted out for having 2 children. The first thing we had to do was pack away the bed ourselves (reception did not offer help) and deal with the extra bedding. As we were paying for a family room but there was only 2 of us this meant that, in effect, we were only using half of the facilities we had paid for (such as the Aquapark) and meals/breakfasts - this was our choice of course. However, taking this into consideration and as the hotel was aware that it was a special anniversary stay I thought they could have showed at least a token gesture of thought in preparing the room - we didn't even have the specially folded towels as the publicity pictures show let alone some flowers or champagne :-) Strangely the sink tap was wrong - hot was cold and vice versa - didn't matter once you worked it out but you had to remember to avoid drinking hot water by mistake or wasting cold water while you waited for it to warm up. Only 2 electrical sockets are available so you are limited to charging phones etc. from one plug if you use either the kettle or a computer. As electricity turns off when you leave the room (standard practice) when you return a family of four might end up fighting for that single plug!!

Ventajas: Spa facilities, pools were amazing and better than any I have visited. Close to Airport and Tatra mountains. Excellent value for money. Good for families and couples alike. All the staff were brilliantl.

Desventajas: Nothing to mention

Ventajas: Beautiful wellness & spa. You can go in and out the spa zone as many times you need, not restricted to one entry, as others have. Perfect stay for couple. Arrive as early as you can, since wellness is valid only for check in day, not for check out day.

Desventajas: 1) Aquapark - does not worth the money. 2) You are not allowed to enjoy anything on checkout day. Enjoy the breakfast and leave. Many other hotels allow you to use wellness and aquapark both in and out days. Not kids friendly. Cant enter the spa, better to visit Bešeňová or Tatralandia with kids.

Ventajas: Room was very clean and beautiful designed. Beds were comfy. Breakfast and dinner were testy. The staff was polite and helpful. Aquacity was great!!!. Will reccomend the hotel to my friends

Desventajas: Nothing

Ventajas: Fantastic value with breakfast and dinner included, plus entry to hot pools, swimming pools, saunas and the laser show plus sauna show. Loved my 2 day stay

Ventajas: Staff was very helpfull. Hotel was clean and food was ok. Kids club was fine too, although can you open earlier than 2pm?

Desventajas: It was pricey for facilities offered. Also they should have longer openning hour for use of swimming pool. Not enought entrainment for kids, no evening entertainment for adults either.

Ventajas: Average room basic furnishing comfortable and clean decent bathroom. Coffee and teas making facilities. Large spa, we thoroughly enjoyed the indoor pool with the pool bar and The two outdoor mineral pools. The slides and other outdoor facilities where closed. Wifi was good. We had a DBB package, dinner was nothing special it was very disappointing. Breakfast was much better.

Desventajas: Dinner was not great and the food could have been warmer.

Ventajas: Great Food, especially breakfast. Very reasonable prices at the bar and restaurant. Very nice room adjusted to a todler needs (baby cot, bath, dressing gown). Great comunication to aquapark facilities.

Desventajas: Common areas like the bar or restaurant could do with some upgrade. Could do with possibility to exchange wet dressing gowns into dry ones when staying for 2 nights and more. When using swimming pools few times a day you have to cope with wet gowns.

Ventajas: Las vistas

Desventajas: La piscina llena de gente y muy complicado moverse por el hotel con tantos bloques distintos.

Ventajas: Your hotel staff was very cordial.Pool sauna very nice. Breakfast was very satisfactory and good chose of food. Slovak restaurant staff was exceptional.

Desventajas: we liked everything.

Ventajas: nice wellness

Desventajas: rooms need refurbishment, walls need a repaint, the two hotel buildings are connected by a maze of corridors

Ventajas: We were really satisfied with the service offered by the hotel: our suite was modern and comfortable with a lovely view to the mountains. Our reservation included only breakfast, but we ordered dinner after our arrival - worth the money absolutely, wide variety and the staff was also really helpful.

Ventajas: I very much like the location of the hotel. It was close to the train station and within easy walking distance of just about everything. Nice place to park your car.

Desventajas: I stayed there during a very busy weekend and the staff was quite preoccupied dealing with all of the guests. I requested a second pillow for my room but the reception desk was not able to provide it for me. The evening dinner was buffet only, so there is no opportunity to order a la carte. It was, frankly, filled with families and children, so if this is what you are looking for, this is your hotel. There was no gluten-free bread to eat for breakfast.

Ventajas: Outstanding breakfast, perfect choice and those wafles...yum. Nice clean room, we weren't lucky with the view but still had lookout at the mountains. We appreciated the wellness although it would be nice to have a proper sauna, not only a steam one but it worked well anyway. Very good location near the cable car to Lomnicky Stit, nice staff.

Ventajas: Location is absolutely the best - mountain view directly to "Lomnický Štít", kitchen was an excellent, rooms was clean, Perfect hotel for family with small children.

Desventajas: Not much, but.... Bathrobe only for additional payment, missing of electronic padlock so there is only one key for a room

Ventajas: Comftable Hotel, near to the lifts. A very nice breakfast buffet gets you started. You can hear the streams running through the forest nearby (if windows are open).

Desventajas: Everything was fine.

Ventajas: Breakfast was great. Relatively large choice, also the possibility of gluten-free diet. Location of the hotel excellent, several possibilities of hiking, or train or cable car.

Desventajas: Nothing.

Ventajas: We felt like second class guests because we booked through booking.com

Desventajas: Bathtub didn’t have door or shower curtain for taking a shower and bathroom didn’t have a drain for over spilled water to run off Also extremely small bathroom and room