Ventajas: The hotel was very clean and the rooms were full of modern furnishings.
Staff was super friendly.
Location of the hotel was only a few minutes drive from downtown Valparaiso.
Hotel was quite and was perfect for us to relax and rest.
Desventajas: I thought the hotel was a bit expensive for what we received, but this was probably more of a result of it being Labor Day weekend.
Breakfast wasn't very diverse or friendly to those with dietary restrictions.
Ventajas: When we walked in it smelled like fresh cookies! They brought out the cookies once they cooled down and they were amazing!
Ventajas: great location! very convenient.
Desventajas: we have stayed at this hotel several times and always liked it. But this time, we had an issue with our room. It was cold outside, but our room was blistering hot. Like sweat-inducing hot. We turned on the A/C! And could not get the room to cool down.
Ventajas: The complimentary breakfast.
Desventajas: yes. i thought $---- was a lot for a small room with no refrigerator and no outlet next to the bed by the window. it was a lot smaller than i thought.
Ventajas: Everything was clean and efficient.
Desventajas: It looks a little dated but still nice condition.
Ventajas: Clean and up to date. Good free breakfast.
Desventajas: Room was not ready to check in until 5:15pm.
Ventajas: The pool, spa, & sense of humor of the worker lady at breakfast.
Desventajas: Ants by the pool.
Ventajas: Nice room . Good service and tasty breakfast!
Ventajas: Nice pool area. Overall clean.
Desventajas: Lot of people smelled like an ashtray in the elevator. Probably the go to hotel in the area for transient workers.
Ventajas: Ammedities and customer service. Everyone was pleasantly helpful.
Desventajas: Floor(carpet) in room could have been cleaner.
Ventajas: overall would be a do-over. rooms need small fridge to complete
The complimentary breakfast was very good.
Ventajas: This hotel was and is clean. the day I stayed was a very hot day, I walked into the room and the air conditioner was on and nice and cool. Beautiful.
Desventajas: The bed was the only item that in my opinion was lacking. Instead of sleeping like normal from the head of the bed to the foot. I slept from side to side. This was way more comfortable. This was a king size bed.
they offer a better deal to the public than they offer price line. we found this out due to bad weather but the fact still remains.
Desventajas: Not really, the shower stall could use some updating, but it was fine.
Ventajas: supper nice! comfortable bed and pillows. Perfect for what we needed
Ventajas: Appreciated having a full breakfast and not just a continental.
Desventajas: WiFi was very inconsistent and slow. At login there was an option to pay $4.95 to upgrade to a faster speed but I couldn't get connected. The front desk said that it actually wasn't available.
Ventajas: The room was very clean, bed comfortable. The breakfast had a wide variety.
Ventajas: Very clean and friendly staff
Ventajas: Very current decor, clean, accommodating staff!
Desventajas: Hot tub was broken and unusable.
Ventajas: Hotel was nice, hot breakfast was good. Hotel staff were nice polight and took care of us well and took an interest in making their guest's experience was a great one. The room, beds, and pillows very comfortable, air conditioning worked well.
Desventajas: Nothing negative to say.
Ventajas: It's a convenient location for when we visit family out of town, I also like that the windows in the room actually open!
Desventajas: We were out at the bar with family, when we came back it was very early in the morning, around 3am, & the lobby doors were locked & our key would not get us into the hotel. I had to press the call button several times until finally someone let us in.
Desventajas: Water in shower was Luke warm at best and lasted about 3 minutes! WAS NOT HAPPY!!
Desventajas: Road noise and curtains that didnt close properly
Ventajas: hotel staff was very helpful
Desventajas: whirlpool was not working
Ventajas: Staff was so friendly and helpful! They made sure we had everything we needed, gave us tips on local 'to-do's' and where the best stuff was! Housekeeping staff super sweet and accommodating. Can't wait to stay again!
Desventajas: Getting to the hotel presents an issue when coming from the opposite side of the road.
Desventajas: Nail catching foot in doorway to bathroom. Pool had bubbled liner and cold. Stained carpet in room.
Ventajas: The beds are cery comfortable. Nice tv. Fast internet.
Desventajas: The people staying around me were very very loud late at night.
Ventajas: First floor room.
Convenience to South Valpo
End of row so no traffic going by. Quiet.
TV on wall and not on counter. Higher is easier to see.
Nice to have a chair in the room, although it wasn't much of a chair.
Desventajas: Desk employee gave us two beds, I had reserved a King. He said he had the reservation as 2, that's not what I clicked online. Fortunately he did have a King room
Breakfast ends too soon, and nowhere to sit anyway.
Pool is too public. No one wants it right in the lobby like that.
Very small bathroom sink counter. Can't fit two peoples' things at same time.
Need more outlets. Had to unplug lamp to charge phone.
Ventajas: The room was clean and was a very quiet hotel! Fresh coffee for breakfast.
Desventajas: We chose this hotel because of the pool but they had it down for maintenance then lied when it would be opened again! The breakfast was pitiful! Pictures showed a waffle maker instead they had Eggo's hardly no fresh fruit. Overall very disappointed probably won't be back!
Ventajas: Price, Location
Desventajas: Room smelled like it had been smoked in, musty smell. Fans in bathroom are like a propeller engine they are so loud. OLD TVs. Not Hi-def.
Ventajas: Personal amable.
Desventajas: Pies uñas captura en puerta de baño. La piscina tenía se elevaba en la camisa y el frío. Alfombra manchada en la habitación.
Ventajas: Las camas son, muy cómodo. Buena televisión. Conexión rápida a internet.
Desventajas: La gente que se hospedaba a mi alrededor eran muy, muy ruidoso, tarde por la noche.