Everything was outstanding, especially the service. My husband could not get the keycard out of the car upon our arrival, so the son of the owner went with my husband in the car to the dealership to get the problem resolved.Everything was immaculate. The room sizes were large and fully equipped. The breakfast was delicious and generous. We really felt welcome.
Ventajas: The service was the most outstanding When we arrived, my husband could not get the key card out of the dashboard. The son of the owner of Residence Bizzoni went in the car with my husband to the car dealership to resolve the problem. Now, that is service
Ventajas: Good location. Decent breakfast compare to other italy hotels of the same class
Desventajas: Noisy (hotel on main street). WIFI cost money. Bed not so comfortable.
Desventajas: Lack of assistance for non business customers. We booked the hotel because of the pool and when we arrived we found that the pool was closed for a reception which was extremely frustrating. Also there was no room service menu, when I went to read the menu at the restaurant it was in Italian. I asked if there was an English version which I was directed to out the front of the hotel attached behind a glass display board. So it wasn't very practical for me to read or to take back to my room to show my husband. Also the breakfast really wasn't very good, there wasn't even any toast and it was all sugary foods.