Hoteles en Shangai próximos a Dongchang Road Ferry Wharf

Ventajas: Breakfast was very good, staffs are very efficient , I will surely stay in this hotel for my next visit.

Desventajas: It takes time to look for taxi.

Ventajas: Range of dining options. spa and pool. View.

Desventajas: Against very high standards, the staff were not as friendly or quick to help as might be expected e.g versus s Waldorf Astoria

Ventajas: The view in the river room was stunning and the staff super lovely. Enjoyed the stay!

Desventajas: -/-

Ventajas: Staff were friendly and polite.

Desventajas: It's very dated and it felt like an older Hilton from 1992. This place is decent but really needs a lot of updating. We were going to stay longer after a trip to Palawan but when we got back we moved to the fairmont raffles and it is so much better and modern.

Ventajas: location and room size. restaurants offer very good... swimming pool facilities very good...mosaics on it could be better (check out FANTINI MOSAICI!)

Desventajas: public areas too dark...I don't like too much the last renovation happened! PRICE IS EXPENSIVE COMPARE TO THE OVERALL STANDARD WHICH IS GOOD BUT NOT EXCELLENT!

Ventajas: Best location in Shanghai!

Ventajas: Las suites excelentes y las preferencias como cervezas , UP grade, fideliza al clientw

Ventajas: La ubicación

Desventajas: Que el aire acondicionado no funcionaba y lo reportamos todos los días que estuvimos y no nos hicieron caso

Ventajas: The view from the room and the bar will take your breath away (I think the view is better than at the W, Hyatt, Fairmont...). The swimming pool is for me one of the best in Shanghai, and having the jacuzzi near the swimming pool is a real plus. During the day, they’ve replaced everything I had used with new ones (including the complimentary tea and coffee). The staff is great (I really appreciated being able to check out 2 hours later).

Desventajas: I went to the yilong restaurant. I thought the service would be amazing. However, when I found a dead bug in my rice, the only comment I’ve received from the two waitresses (who were a bit snobbish) was: we will replace it... From a one star Michelin restaurant, I was at least expecting a “sorry”, and to be honest the dinner was such a disaster that it made me reflect badly on the overall experience.

Ventajas: Very attentive down to the small details.

Desventajas: We arrived at 3ish, but took us nearly 30 minutes to get the room! Something like the computer didn't release our room. The guy called and checked to confirm the room was ready. So the guy went upstairs to check and made sure the room was ok, but didn't know why still could not release the room. Then the other woman went upstairs again, still the same. Anyway, after seeing 3 groups of guest finished checking in, my room was finally released. It was not busy at that time, so I was quite annoyed that I had to stand there and wait for such a long time. But the staff was polite and sincere though.

Ventajas: The Peninsula lives up to its name. With a prominent position on the Bund the views are breadth-taking. The hotel room was a great size, with you own walk in closet, a bathroom with twin sinks, standalone shower and bath. The bed was large and comfortable. We opted not to have a cot as all 3 of us could get into the bed. The smaller details made the hotel feel luxurious - the little slippers and bathrobe for my daughter, the various bathrobes for adults, the placement of sockets, the nail dryer in the wardrobe! The hotel staff were amazing. Never hesitated in helping where they could and the use of English language was fantastic (this can be a struggle even in other 5 star hotels)

Desventajas: I felt there was a slight air of arrogance - not in the staff but the hotel itself and its services. The hotel felt very in-personal, this came down the breakfast (which was a restricted menu - not open buffet unless you went Continental). We had fruit given to us the 1st day we arrived, but this was the same fruit for 3 days. The biggest disappointment for us was one evening we were to the lobby restaurant for dinner. A lovely grand space with a string quartet playing. I asked for a high chair for my 2.5 year old and was asked if it was necessary and could I not just sit her on a normal chair. I am not sure if this high chair went against their luxury appearance when guests walked in. I found the whole encounter a little strange and decided to have room service instead.

Ventajas: Very nice hotel with great location.

Desventajas: Drinks on the rooftop bar was a terrible experience. The barman took forever to take our order and twice as long to open 3 bottles of beer, due to the long wait my wife got talking to another guest, when it came time to pay we got charged for the other guests drink, to make matters worse the barman then wanted us to ask the lady for payment, highly embarrassing! We had other issues in regards to checkout, being advised all was in order for payment only to be stopped as we were leaving the property and made to return so they could get it sorted, even worse when I returned home to find additional charges put on my card without my authorization as they still didn't get it correct! Finally we booked a grand deluxe suite and a double room, my email enquiry stated 6 guests but only beds for 4 were provided and they had no roll out beds available, we had to get additional blankets sent to our room with the children sleeping on the sofas. Would I stay here again, probably not.

Ventajas: Todo era genial. El servicio era impecable.

Ventajas: The room very comfortable

Desventajas: The TV need upgrade

Ventajas: desayuno , vistas y trato

Ventajas: Staff are excellent !!!

Desventajas: Noise generated from air conditioner

Ventajas: General staff, location and the room.

Desventajas: The staff at check in part was a bit tricky. I booked the room with Pearl tower view and breakfast. But the staff said i book with no breakfast. If you want a breakfast, you have to pay extra money. There was also a bit confusion with my room selection too. We thought the staff at the club lounge downstair was somewhat tricky.

Ventajas: Wonderful! They even gave us access to the Club Longe for the 3 of us even though we hadn't paid for this extra. Delicious food.

Ventajas: Lovely rooms, great staff, exceptional service.

Desventajas: Nothing to see here. It's all good.

Ventajas: Service was excellent. Everything was perfect.

Desventajas: Nothing.

Ventajas: Todo!!! Por dios!!! Alojaros en “el club” ❤️❤️❤️❤️

Ventajas: Service! We received the best service we've received at any hotel, period. We stayed in a room with Club Lounge privileges, and the staff was beyond attentive: they greeted us by name, helped us with daily planning, and were committed to meeting our smallest needs (e.g., when I clearly had a cold, they offered me ginger tea, even though it was not on the menu, and they even surprised us with a lovely gift for my wife's birthday -- and that's just a small glimpse of all of the touches). The room was not huge, but it was beautiful, with stunning views and marvelous Art Deco design, and the housekeeping staff kept it pristine. The Club Lounge has excellent food and beautiful views of The Bund, all in a peaceful setting. Between breakfast, afternoon tea, and drinks in the evening, it more than paid for itself. We had a magnificent stay.

Ventajas: excellent location, great room

Desventajas: basically nothing to be improved through the lobby is small.

Ventajas: Service

Desventajas: Changing Elevators

Ventajas: We stayed there for our honeymoon and they decorated our room with flowers and balloons, also they upgraded our room from the city view to the pearl view room. The location was amazing and the staff were more than friendly.

Ventajas: La dirección hizo todo lo posible para que nuestro viaje fuera memorable - ¡Gracias Andy, Rico y Zak! A cada paso, estaban ahí para ayudar. Además, Karme el conserje - ¡No Se Puede mejorar en Shanghai! La ubicación es increíble, mientras que el hotel tiene un encanto y una sensación de lujo.

Desventajas: En general, dificultad con el inglés. La habitación tenía una fuga, y el aire acondicionado no funcionaba, pero el personal se apresuró a arreglar todo sin preguntas ni demoras.

Ventajas: Very elegant avenue with good location to stay

Desventajas: None

Ventajas: La ubicación extraordinaria muy cerca del Bon, el hotel es hermoso, los cuadros amplios, las camas deliciosas para descansar, el baño muy grande. El desayuno del bufete delicioso, cuidan cada detalle y servicio, los concierges siempre dispuestos ayudarte, te dan todas las recomendaciones impresas y te resuelven todas las dudas. Me encanto el hotel si regreso me vuelvo a hospedar ahí .

Desventajas: Todos impecable y excelente

Ventajas: The staff made me feel super special and the room was gorgeous! Location is excellent! I ate at the Chibese restaraunt and that was super and then went for a drink at the long bar - and there was live music that was great :) met some great musicians :) bartender was so nice ! The lady at the spa was so sweet also. Everyone was helpful I will go again next time I visit !

Ventajas: The view from our room was stunning and the breakfast excellent. The staff were outstanding

Ventajas: Stunning night view of the bund; very clean rooms, friendly staff, fast service, nice swimming pool

Desventajas: Not many dinning options, the staff could be more professional although they are all very friendly

Ventajas: The room size and beds were very comfortable.

Desventajas: There is a limited children's menu, although there was great flexibility shown in being able to order across outlets. We just wish more hotels would cater simple vegetables for kids.

Ventajas: Location along the Bund. Quiet. Not touristy. Historical charm.

Desventajas: Buffet spread and service was below par. Disappointing for Astoria’s brand!

Ventajas: Location and view

Ventajas: The view was amazing.

Desventajas: The breakfast selection was poor and a bit dated. It was not worthy of a 5 star hotel.

Ventajas: Everything!!!! The view was incredible. The bed was super comfortable. Good breakfast. Best location. Amazing room.

Desventajas: Nothing. Everything was amazing

Ventajas: The view of the Hampu river and Pudong

Desventajas: The mediocrity of the choices of the Chinese breakfast

Ventajas: La ubicación sin duda es inmejorable delante del Bund y de todo el paseo del río. Las habitaciones tienen unos acabados de altísima calidad, la cama y las sabanas, la moqueta del suelo, el baño.

Desventajas: El personal es correcto pero no está a la altura del nivel del hotel.

Ventajas: Todo fantástico

Ventajas: Amazing room and of course amazing view!

Ventajas: Location

Desventajas: Breackfast

Ventajas: Excelente hotel situado en un edificio icónico de Shanghai. Habitaciones de acuerdo a su categoría con muy buen mantenimiento. Desayuno espectacular.

Desventajas: Parece mentira que un hotel de esta categoria cobre por el cepillo de dientes o la espuma de afeitar. Es sencillamente ridiculo.

Ventajas: La facilidad que dió el personal a la hora de entregar la habitación y hacer un Late check Out

Desventajas: La calidad de la comida del buffet del restaurante que puede ser mejorable y la actitud de algunos huéspedes en el spa usando teléfonos móviles, sin privacidad y con ruidos constantes

Ventajas: shower Location Bed

Desventajas: Room is a little small Furniture and set up are a bit old

Ventajas: Good location in Pudong.

Desventajas: No outdoor view. No fine dining with romantic view. The music in 87 floor was inproperate play to the ambiance while dinning. Not a good place for honey moon.

Ventajas: view on the Bund, staff, location

Desventajas: Pool

Ventajas: Good location, great view

Desventajas: No coffee machine on my arrival

Ventajas: The bed excellent

Desventajas: The cloud 89

Ventajas: Nothing

Desventajas: Everything

Ventajas: I’ve been on business trip to Shanghai over a month, and have stayed in three different five-star hotels around this area - Grand Hyatt tops all of them. What stands out is the staff service at Grand Hyatt, I’ve met many very friendly, courteous and helpful staff in every part of the hotel: reception staff who recognizes me and greets me every time I walks past the front desk, reception staff who helps me check the invoices properly and make sure I get discount for laundry services as a member, when i need help ordering food delivery (I am a foreigner, I can’t pay through the China app), a very helpful reception staff assisted me with it and the concierge brought it up to my room, etc. I can go on with many good examples, but this is the hotel that makes me feel like home. Excellent team with top notch service! PS: I love the gym room, it has the best equipments amongst the hotels I stayed.

Desventajas: Nothing.

Ventajas: la ubicación y el menú variado en el desayuno

Desventajas: me parece que para el.valor del hospedaje la atención debería ser mucho más atenta.