Hoteles en Shangai próximos a Customs House

Ventajas: Breakfast was very good, staffs are very efficient , I will surely stay in this hotel for my next visit.

Desventajas: It takes time to look for taxi.

Ventajas: Range of dining options. spa and pool. View.

Desventajas: Against very high standards, the staff were not as friendly or quick to help as might be expected e.g versus s Waldorf Astoria

Ventajas: The view in the river room was stunning and the staff super lovely. Enjoyed the stay!

Desventajas: -/-

Ventajas: Staff were friendly and polite.

Desventajas: It's very dated and it felt like an older Hilton from 1992. This place is decent but really needs a lot of updating. We were going to stay longer after a trip to Palawan but when we got back we moved to the fairmont raffles and it is so much better and modern.

Ventajas: location and room size. restaurants offer very good... swimming pool facilities very good...mosaics on it could be better (check out FANTINI MOSAICI!)

Desventajas: public areas too dark...I don't like too much the last renovation happened! PRICE IS EXPENSIVE COMPARE TO THE OVERALL STANDARD WHICH IS GOOD BUT NOT EXCELLENT!

Ventajas: Best location in Shanghai!

Ventajas: Las suites excelentes y las preferencias como cervezas , UP grade, fideliza al clientw

Ventajas: La ubicación

Desventajas: Que el aire acondicionado no funcionaba y lo reportamos todos los días que estuvimos y no nos hicieron caso

Ventajas: The view from the room and the bar will take your breath away (I think the view is better than at the W, Hyatt, Fairmont...). The swimming pool is for me one of the best in Shanghai, and having the jacuzzi near the swimming pool is a real plus. During the day, they’ve replaced everything I had used with new ones (including the complimentary tea and coffee). The staff is great (I really appreciated being able to check out 2 hours later).

Desventajas: I went to the yilong restaurant. I thought the service would be amazing. However, when I found a dead bug in my rice, the only comment I’ve received from the two waitresses (who were a bit snobbish) was: we will replace it... From a one star Michelin restaurant, I was at least expecting a “sorry”, and to be honest the dinner was such a disaster that it made me reflect badly on the overall experience.

Ventajas: Very attentive down to the small details.

Desventajas: We arrived at 3ish, but took us nearly 30 minutes to get the room! Something like the computer didn't release our room. The guy called and checked to confirm the room was ready. So the guy went upstairs to check and made sure the room was ok, but didn't know why still could not release the room. Then the other woman went upstairs again, still the same. Anyway, after seeing 3 groups of guest finished checking in, my room was finally released. It was not busy at that time, so I was quite annoyed that I had to stand there and wait for such a long time. But the staff was polite and sincere though.

Ventajas: The Peninsula lives up to its name. With a prominent position on the Bund the views are breadth-taking. The hotel room was a great size, with you own walk in closet, a bathroom with twin sinks, standalone shower and bath. The bed was large and comfortable. We opted not to have a cot as all 3 of us could get into the bed. The smaller details made the hotel feel luxurious - the little slippers and bathrobe for my daughter, the various bathrobes for adults, the placement of sockets, the nail dryer in the wardrobe! The hotel staff were amazing. Never hesitated in helping where they could and the use of English language was fantastic (this can be a struggle even in other 5 star hotels)

Desventajas: I felt there was a slight air of arrogance - not in the staff but the hotel itself and its services. The hotel felt very in-personal, this came down the breakfast (which was a restricted menu - not open buffet unless you went Continental). We had fruit given to us the 1st day we arrived, but this was the same fruit for 3 days. The biggest disappointment for us was one evening we were to the lobby restaurant for dinner. A lovely grand space with a string quartet playing. I asked for a high chair for my 2.5 year old and was asked if it was necessary and could I not just sit her on a normal chair. I am not sure if this high chair went against their luxury appearance when guests walked in. I found the whole encounter a little strange and decided to have room service instead.

Ventajas: Very nice hotel with great location.

Desventajas: Drinks on the rooftop bar was a terrible experience. The barman took forever to take our order and twice as long to open 3 bottles of beer, due to the long wait my wife got talking to another guest, when it came time to pay we got charged for the other guests drink, to make matters worse the barman then wanted us to ask the lady for payment, highly embarrassing! We had other issues in regards to checkout, being advised all was in order for payment only to be stopped as we were leaving the property and made to return so they could get it sorted, even worse when I returned home to find additional charges put on my card without my authorization as they still didn't get it correct! Finally we booked a grand deluxe suite and a double room, my email enquiry stated 6 guests but only beds for 4 were provided and they had no roll out beds available, we had to get additional blankets sent to our room with the children sleeping on the sofas. Would I stay here again, probably not.

Ventajas: La dirección hizo todo lo posible para que nuestro viaje fuera memorable - ¡Gracias Andy, Rico y Zak! A cada paso, estaban ahí para ayudar. Además, Karme el conserje - ¡No Se Puede mejorar en Shanghai! La ubicación es increíble, mientras que el hotel tiene un encanto y una sensación de lujo.

Desventajas: En general, dificultad con el inglés. La habitación tenía una fuga, y el aire acondicionado no funcionaba, pero el personal se apresuró a arreglar todo sin preguntas ni demoras.

Ventajas: Very elegant avenue with good location to stay

Desventajas: None

Ventajas: La ubicación extraordinaria muy cerca del Bon, el hotel es hermoso, los cuadros amplios, las camas deliciosas para descansar, el baño muy grande. El desayuno del bufete delicioso, cuidan cada detalle y servicio, los concierges siempre dispuestos ayudarte, te dan todas las recomendaciones impresas y te resuelven todas las dudas. Me encanto el hotel si regreso me vuelvo a hospedar ahí .

Desventajas: Todos impecable y excelente

Ventajas: The staff made me feel super special and the room was gorgeous! Location is excellent! I ate at the Chibese restaraunt and that was super and then went for a drink at the long bar - and there was live music that was great :) met some great musicians :) bartender was so nice ! The lady at the spa was so sweet also. Everyone was helpful I will go again next time I visit !

Ventajas: The view from our room was stunning and the breakfast excellent. The staff were outstanding

Ventajas: Stunning night view of the bund; very clean rooms, friendly staff, fast service, nice swimming pool

Desventajas: Not many dinning options, the staff could be more professional although they are all very friendly

Ventajas: The room size and beds were very comfortable.

Desventajas: There is a limited children's menu, although there was great flexibility shown in being able to order across outlets. We just wish more hotels would cater simple vegetables for kids.

Ventajas: Location along the Bund. Quiet. Not touristy. Historical charm.

Desventajas: Buffet spread and service was below par. Disappointing for Astoria’s brand!

Ventajas: Location and view

Ventajas: The view was amazing.

Desventajas: The breakfast selection was poor and a bit dated. It was not worthy of a 5 star hotel.

Ventajas: Everything!!!! The view was incredible. The bed was super comfortable. Good breakfast. Best location. Amazing room.

Desventajas: Nothing. Everything was amazing

Ventajas: The view of the Hampu river and Pudong

Desventajas: The mediocrity of the choices of the Chinese breakfast

Ventajas: La ubicación sin duda es inmejorable delante del Bund y de todo el paseo del río. Las habitaciones tienen unos acabados de altísima calidad, la cama y las sabanas, la moqueta del suelo, el baño.

Desventajas: El personal es correcto pero no está a la altura del nivel del hotel.

Ventajas: Gran ubicación. La habitación era espaciosa y muy cómoda. El personal era muy servicial.

Ventajas: El vestíbulo es una gran zona de recepción. La esquina de los convites diarios es excelente para los bocados de la tarde y la mordedura rápida en el funcionamiento. El desayuno bufé es magnífico y delicioso.

Ventajas: Location and easy access

Desventajas: The breakfast not best laid

Ventajas: Location, facility, staff talking English, breakfast, Italian restaurant and their staff (Bella Mao), room , etc Hotel management did a great job.

Ventajas: Room size and comfort are definitely pluses

Desventajas: Employees lacked the passion one hopes to see at a four star plus property

Ventajas: The breakfast was very good and the location was excellent

Desventajas: Nothing

Ventajas: Gym Quiet of my room to get focussed work done

Desventajas: Nothing

Ventajas: the location was very good, we also liked to bakery within the hotel

Desventajas: the twin beds were too small for two persons

Ventajas: Breakfast was lovely and is was great that it was included in the price of the room. Happy Hour and food was lovely at Niche. Beautiful hotel and close walking distance to everything.

Desventajas: Would have been nice to have a better view than the tops of buildings.

Ventajas: Coged la estancia con desayuno! Increíble la variedad de desayuno que ofrecen, desde típico chino hasta opción occidental. Servicio excelente, muy atentos. Un check in & check out rápido. Sobretodo se agradece que hablen inglés, desde la recepción hasta los botones.

Ventajas: Excellent breakfast ,outstanding location,very good service.

Desventajas: Staff in lobby wasnt positive.

Ventajas: good location - Waitan and Yewon are within walking distance. good staff - everyone was very kind. good room condition

Desventajas: the water in the swimming pool was very cold.

Ventajas: Location

Desventajas: Views

Ventajas: Está en muy buena ubicación, el personal es muy atento y además nos pusieron en una habitación en el piso 23 con super buenas vistas del Bund. Y la relación calidad precio tambn es muy buena

Ventajas: Las instalaciones.

Desventajas: El costo del traje de baño para hombre.

Ventajas: En general el Hotel es espectacular, Sus instalaciones son excelentes, el parking es gratuito para los huéspedes, el buffet de desayuno esta bastante bien, el buffet de la cena es muy completo, me encanto. Por el cumpleaños de mi esposa nos regalaron un postre.

Desventajas: Los parqueaderos son algo pequeños y no hay muchos libres, la cena buffet es bastante buena pero el precio es bastante elevado casi 80 dólares por persona.

Ventajas: 香格里拉 lounge was only the place I enjoyed

Desventajas: there are so much for improvements. First service speed and quality. Second, staffs friendliness. Third, hotel's accommadations.

Ventajas: The afternoon tea. Although the food presented were almost the same during my 4days stay

Desventajas: Too little amenities in the bathroom and no bidet.

Ventajas: Staff was friendly and hotel is clean

Desventajas: Old towel ، Old room Not suitable for family I Don't give five stars

Ventajas: I booked the king executive suite with a view and my what a view it was. And at an amazing price, about a third of the cost of the same style room in the Hong Kong Shangri-La. The room was stunning and the complimentary fruit bowl was a lovely touch. Staff were attentive and helpful. The whole hotel is gorgeous and it’s in a great location, just a five minute walk from Shanghai Tower and the Oriental Pearl Tower

Ventajas: Room and breakfast

Desventajas: Just the language translation.

Ventajas: buffet dinner was spectacular

Ventajas: The location is perfect, right in the center of Lujiazui, a few meters from all the scenics spots, the shopping malls and the metro station. The breakfast was amazing.

Desventajas: We had booked 3 rooms in the new building, and during the check-in one of our colleagues had to go to the old building since there were no rooms left for them. The room they gave him had a better view than the original one, however, being in the old building, the room was not as good as the one they gave us.

Ventajas: I arrived and checked in late at 1am. The reception was really nice and upgraded me to a suite. Only disappointment was I didn't have enough time to enjoy the large room. This hotel had always been one of my favorite in Pudong Shanghai after two decades.

Desventajas: The facilities are getting a bit old and rundown after all these years. For example, no power socket near the bed for charging. Shower area and bath tub are smaller than newer hotels. Carpets are getting a bit dirty.

Ventajas: Location excellent, fantastic view.

Desventajas: A little dusty , bath not completely clean