Saanen hoteles

Ventajas: The spa is super nice, esp the outdoor pool

Ventajas: Beautiful accommodation, impeccable service, generous gestures and amenities, top class spa, lovely views, exquisite variety of dining, cozy elegant perfection on every level.

Desventajas: N/a

Ventajas: Everything was perfect!!

Desventajas: We stayed too short

Ventajas: Outstanding fire place lounge and Lobby. Outstanding pool and spa facilities. Great breakfast

Desventajas: To be not so expensive!

Ventajas: Professional one of the best in the world

Desventajas: Nothing at all

Ventajas: Views were amazing. Good location and walking distance to town centre. Fantastic hotel.

Ventajas: Bathroom

Desventajas: Not good air condition

Ventajas: The location and views from the suite wee breathtaking, the room service genuinely outstanding, the concierge personnel were very helpful and providing every small details to make your day safe and enjoyable. Reception were wonderful to assist, direct and help.

Desventajas: Honestly nothing.

Ventajas: Beautiful property and grounds. Staff superb

Desventajas: Food was ok, very overpriced

Ventajas: The overall stay was great however it is expensive and a few bits let us down during our stay. The interior design is great especially the giant camel in reception! The food at Leonard’s restaurant is also delicious every meal we had was of a very high standard. The spa was also of a very high standard and we would have gone every day if we had known how good it was! The location is great and in walking distance of everything.

Desventajas: Our room was non smoking but smelt very strongly of smoke, we didn’t get offered to move rooms and the cleaning staff didn’t seem to make a difference to the smell, it even made our clothes smell of smoke! We are non smokers. We should have been told beforehand that the restaurant gets booked up as one night we only had the option of dining at 6.30pm or 9pm it would not have been an issue for us to book beforehand if we had been informed but we missed out on le petit chalet as it was booked out for the whole of our stay. The hotel car Park had a charge every day this is something you should be informed of beforehand. There are lots of waiting staff in the restaurant but on 2/3 meals we had a large delay for our main course the first night it was 45 minutes! They told us this never usually happened but the same also happened again the next night and we had to ask for the bill from 3 separate members of staff. These points are not huge and did not affect our stay too much (apart from the smoky smelling room!!) but as the hotel is expensive you would expect everything to run a bit smoother and be almost impeccable.

Ventajas: Extremly friendly staff overall Great reception, concierge and restaurant staff Great room Kind transfer to the concerts

Desventajas: Hard to find anything

Desventajas: Not bad but nothing special. THE NEGATIVE SIDE 1) While checking in, we made a reservation for the evening at the main restaurant. The hotel suggested us to do so, to be sure to have a table available. When we went there for dinner, they had no reservation for us, no space available and we had to dine at the bar. 3) The area of the SPA was supposed to be "mobile free," probably because they have a "nude policy." Several people were taking selfies and pictures of the area without the staff checking or saying something. 2) A few hours after we checked out and paid I got a call from the hotel staff. My assistant answered, identifying himself as my assistant. They told him that I left the hotel without paying. I call them back immediately, I told them that I paid the hotel and I sent them the receipt of the payment. The lady at the phone said she would have checked. No call back from her so I called back again, and the same lady said that she checked the system and that it was true that I made the payment. UNBELIEVABLE. She called me the first time without even checking, and she was so "kind" to tell my assistant that I left without paying.

Ventajas: Everything was just perfect. One of the best hotels I've visited so far.

Desventajas: Nothing.

Ventajas: A charme hotel that provides a feel at home environment Staff were outstanding - particularly the Portuguese :) Location very convenient - in the center of the town Great view from the rooms with tremendous terraces.

Ventajas: The location

Desventajas: No Shisha

Ventajas: Everything on this hotel is luxury and vantage decoration. Very quite place

Desventajas: One thank is not have air-condition, i prefer stay on good weather.

Ventajas: Best location in Gstaad, exceptional staff !! Our hotel to stay every time we visit Gstaad.. Spa, Rooms, Bar, Leonard’s .. Le patit Chalet

Ventajas: We really enjoyed our stay. Despite the season already ending, still a lot of activity around the hotel. Perfect location, excellent staff and great facilities such as the bar, terrace, spa and restaurant.

Ventajas: Very elegant traditional Swiss hotel , nice location , the best hotel to relax and to enjoy the nature , Excellent food breakfast and half board .very nice and helpful staff.

Desventajas: Non

Ventajas: The location, the ambiance inside and the courteous staff

Desventajas: Nothing

Ventajas: Friendly helpful staff

Desventajas: The weather

Ventajas: The views of the mountains around Gstaad are breathtaking. There is privacy and beauty, looking out from a comfortable terrace. The hotel is warm and welcoming, beautifully decorated. We were attended to by an excellent staff and enjoyed eating in their world-class restaurant. The breakfast buffet is delicious with an ample assortment of food. There is an outdoor heated pool as well surrounded by trees with lovely views.

Ventajas: The food at the restaurant was very good. Great traditional breakfast but also with the addition of eggs to order. Fantastic location overlooking Gstaad and the surrounding area. The staff were all helpful and very pleasant. We spent most of our time admiring the view from our balcony when not in the village.

Desventajas: Steep walk into the village but they do offer a shuttle.

Ventajas: Very nice hotel Spacious room and bathroom Excellent view

Ventajas: Amazing view of the city and staff was very helpful in providing great advice in regards to activities in area as well as being very polite and professional.

Ventajas: Great location with splendid view! Good beakfast with fresh products of the region.

Desventajas: Fitness center is not attractive at all. I would recommend to move it to another room so it is not with the wellness area. It decreases the experience for both the spa and fitness users. Fitness furniture are also really limited and of poor quality.

Ventajas: Felt like a home. Attention to detail in the very tasty food

Ventajas: Very good breakfast, very friendly staff, nice restaurant. Parked in the garage (included in the fee) and left the mountain bikes in a locked room within the garage. Nice location with trails starting from the front door. In general Gstaad is nice place for mountain biking with plenty of trails at different levels to choose from.

Desventajas: Choice of restaurants in Gstaad centre very poor and service not at the level you get at le Grand Chalet. Tiny gym, but with the nice weather didn't need it. UV-"sauna" is not real sauna.

Ventajas: Fanatic wellness and Spa. The outside swimming pool was fabulous. Helpful and professional staff that help you in everything. I enjoyed having conversation with Alfonso and Valentino. And Sabrina at the reception was amazing.

Ventajas: Clean comfortable room. Very friendly and welcoming staff. Extensive and well-maintained spa/Wellness area. Very good, varied and copious food included in half board.

Desventajas: Our room was a bit small, and the street was a little noisy.

Ventajas: Very bad service at the sky shop with unqualified sky instructor and poor equipment.

Desventajas: Change ski shop supplies and ski instructors.

Ventajas: Beautiful area wonderful Spa

Desventajas: The Bed mattress Need to be changed .They we’re not up to the standard of a five star

Desventajas: Everything

Ventajas: The customer service level was very poor at this hotel. I did not feel valued as a customer, we had paid for their top suite too. When we were checking in, the agent pointed us in the direction of the lifts to make our way to the room ourselves. I asked, could he not show us? He said he can't leave the reception. Eventually another member of staff walked past and they manned the desk whilst he took us to the room. We were given no information on any of the hotel facilities, i.e your lovely pools, gym, breakfast area etc. He took us to the room but quickly pointed out a few things but didn't even show us how to use the jacuzzi.He was nice about it but I think the hotel needed more staff to manage and we were also kept waiting as he was stuck on a phone call. Given that we had just come from a 5 star hotel Mont Cervin Palace in Zermatt, the service did not even compare. There they gave us personalised service, it didn't matter even matter that we had booked a basic room, they valued each of their customer. This is definitely what was missing from the Ermitage and I was really disappointed.

Ventajas: The pool is amazing and hotel is very clean. Plus the food was sooooo tasty

Desventajas: Actually nothing that i didnt like

Ventajas: Staff very kind and discreet and very professional.

Ventajas: Perfect Location. Amazing staff. Amazing food. It goes beyond the expectable .Perfect Room View. You can enjoy the best week in winter vacations with Ermitage. The spa is world class. Ermitage will make sure you enjoy the most.

Ventajas: The best service and food we have had in a long time. Employees and manager have an attention to detail every minute Great piano bar and bar with cocktails every night

Desventajas: The room and bathroom were a bit old (not so modern) compared to the restaurant and other areas of the hotel

Ventajas: New and clean. Luxury hotel.

Desventajas: Should remove the AC feature from the list as the hotel has some sort of a ventilation system which I really couldn't figure out.

Ventajas: every thing

Ventajas: Friendly staff. Good location. Large bedroom. Very great bathroom... Everything great in all details.

Ventajas: The employees are always the best and it is a pleasure to see familiar faces every year. Outstanding service.

Ventajas: Everything was perfect The staff was very nice and helpful The position of the hotel is very good, its very close to the city center(promenade) The room clean with a nice forest view Very cozy garden with a small swimming pool.

Desventajas: The breakfast was high quality but not so much diversified

Ventajas: Everything ! I have stayed in many hotels all around the world but this is definitely one of the best I have experienced. The attention to detail is second to none .... - the staff are faultless and made us feel like we were special guests. The property is immaculate..... like the set of a movie .... everything is maintained perfectly from the landscaping to the the bedrooms. They could not have done more to look after us - we were hugely impressed. The management team clearly know their stuff.

Desventajas: One slight bug bear is that there is no air con .... we opened our windows but on a couple of occasions this was not enough for a comfortable night. Also coming from the UK we found gstaad in general to be very expensive, especially food and drink so be prepared for that.

Ventajas: bien y bien

Desventajas: el clima

Ventajas: we appreciate the breakfast a lot, because you can order different things which are not displayed for hours, it has a big variety and everything is fresh

Desventajas: when you arrive no one at the reception is neither understanding Swiss german nor speaking any of the country languages, this gives us a very poor impression

Ventajas: Everything, but the staff were exceptional.

Desventajas: Nothing, it was perfect: Now my No.1 in Gstaad.

Ventajas: Desayuno healthy, personal del desayuno, servicio de concierge y decoración. Fantástico hotel.

Ventajas: Everything. Thank you for the special leaving treat.

Desventajas: Nothing.

Ventajas: The staff

Desventajas: No thing

Ventajas: A wonderful mountain chalet hotel all new and cosy

Ventajas: Everything from super fresh delicious food to very caring and accommodating staff, location, top-notch facilities. The kids felt amazing the environment. Top marks.

Desventajas: The pool could be a couple degrees warmer.

Ventajas: We stayed here just after it opened and it is still like new! The cleanliness standards are very high. The owners and staff are so friendly and welcoming. Beautiful setting and views- can’t wait to return!

Desventajas: Nothing

Ventajas: We really liked the terrace, breakfast, room and location

Ventajas: Lovely hotel, great food, amazingly beautiful scenery

Desventajas: Quite pricey, but that's not an exception in the area :-)

Ventajas: From arrival we immediate felt welcomed. It’s a home from home, very family oriented hotel. Loved the feel and warm atmosphere. Pool and spa facilities were amazing. Food was good but only small selection for breakfast. No tea or coffee facilities in the room which I think is abit odd and sparkling water only in the room. We found the half board option good value for money for the adults but the children’s menu is quite expensive- it should be included in the half board option as opposed to an add on. Other than that- a great hotel. Thank you for having us.

Desventajas: Breakfast selection.

Ventajas: Very pleasant experience overall, family business run by professionals who actually care about you and want you to be happy (not always the case in Switzerland... especially in a 3-star hotel). The hotel is immaculate, everything works, very nice rooms, very good breakfast, SPA is good. We tried the restaurant for dinner, as many restaurants were closed in November, and it is really excellent ! Recommended.

Desventajas: nothing

Ventajas: La ubicación el ski in y ski out

Desventajas: Que te incluyan las cenas deberían dar la opción de que no lo cobren si no deseas ese servicio de media pensión

Ventajas: - Good location - Excellent Staff - Good facility for a 3 start hotel( Children play room, SPA, Swimming pool etc) - Spacious and Clean Room. - Good Breakfast.

Ventajas: Todo fue perfecto. El personal y los propietarios fueron muy amables durante toda la estancia. Muy buenas instalaciones, confortables y limpias. El desayuno excelente, muy completo y el restaurante de calidad. Ha sido una estancia de lo más agradable y relajante.

Desventajas: Por decir algo, el agua de la piscina interior un poco fría para mi gusto.

Ventajas: Very nice hotel. New, design, and family friendly. This hotel is perfect for familys as well as couples. Rooms are super nice, modern and cozy, receiption/bar is very nice with fire place too. They also have a nice spa and pool as well as a children play room! In summer, you can enjoy also the outside playground which is very nice and with a fantastic view!@

Ventajas: Great rooms, great bathrooms. Very nice terrace and breakfast.

Ventajas: Everything

Ventajas: Nice and friendly.

Desventajas: None

Ventajas: Perfectly clean !!!

Ventajas: The location is very thrilling including the awesome view. The host and her husband are lovely. They go out of their way to make your stay extremely comfortable and unforgettable !

Ventajas: A large, immaculate Swiss motif room with large terrace and kitchenette in a tiny village! Friendly staff! Enjoyed speaking with owner! Wonderful restaurant Alphorn just outside Gstaad, which is lovely to stroll. I recommend ordering a fondue backpack from the Gstaad dairy to enjoy on the mountain, pick up wine there, too. A highlight!

Desventajas: Just a heads-up: with the address of 5 Launenstrasse , we thought the B&B was in Gstaad but it's a few miles up the hill in Launen which is rural but beautiful countryside, truly most scenic.

Ventajas: Everything

Ventajas: Closed to the church of the village and the information of tourism. Service is wonderfully given by the couple in charge of the hotel.

Ventajas: Limpieza, atención de los dueños miu cercana. No teníamos desayuno incluido y nos invitó a desayunar uno de los dos dias

Ventajas: This is a little hidden gem if you’re wanting to stay near to Gstaad but you want cleanliness, a spacious apartment and pretty much everything you need for a decent price in an expensive country. The host is brilliant and ever so friendly.. We stayed in 3 very different hotels during our summer trip to switzerland and this was by far the best one. Breakfast was everything you would expect from a hotel or b&b, the beds were very comfortable and the location is great.

Ventajas: The silence, the view, the room's size. The bathroom is very clean.

Desventajas: The bed

Ventajas: Host and hostess are super! Very friendly and very helpful. The studio was large and very comfortable. The entire house is charming and very sweetly decorated.

Ventajas: Las instalaciones estaban practicamente nuevas. La habitación era muy espaciosa y con unas vistas impresionantes. El desayuno es correcto.

Ventajas: We stayed here 2 years ago and nothing has changed. Everything you would expect in a Swiss hotel. It rained while here so it was good to have a room with an outlook. Restaurant on site very good and saved going out into the rain and cold.

Desventajas: I

Ventajas: no haberme quedado mas!!!

Desventajas: Maravilloso, lo mejor de todo sentirte como en casa el personal es increible no solo despues de llegar de un viaje largo de carretera me dieron una habitacion mejor y mas comoda ya que vieron que estaba cansado y podian cosa que muchos no hacen, pude cenar fenomenal a las 22pm cosa imposible en suiza y ya ni te cuento en gstaad, muy buen restaurante y el mismo trato maravilloso del personal. Habitacion perfecta grande con terraza, impecable tv gigante, sofa, agua todas las comodidades que necesitas y el baños genial muchas toallas y todo limpisimo. Es sin duda el mejor hotel que para quedarte es el centro de gstaad, y por si no lo sabeis el hotel mas antiguo. Desayuno buenisimo con todo lo que puedas. querer, huevos, quesos cereales etc etc.. todo lo que pueda decir es poco!!! MARAVILLOSO!!! Gracias en especial a todas las personas que me atendieron sois INCREIBLES!!! :)

Ventajas: Super charming Alpine style hotel, perfect location & delightful staff ..can’t wait to return!!!

Desventajas: Nothing!!

Ventajas: Wonderful and charming hotel! The staff was highly accommodating. Highly recommended! This was not a problem for me, but it should be known for those with mobility issues: the hotel has no elevator; so guests must traverse stairs.

Ventajas: This hotel was like a fairytale come true. A beautiful chalet, wonderful, attentive and helpful staff all around (special mention to the gentleman who helped us with our parking situation and who was exceptionally helpful and polite and set the tone for a perfect stay). The room was spacious and comfortable, the bathroom practical and modern, the food delicious and the location ideal, being in the centre of Gstaad. I can only hope to return here again in the foreseeable future. Thank you all for a wonderful, dreamy stay!

Desventajas: I would say that the breakfast needs a little more variety (some warm/cooked options would do wonders here), and charging tap water during dinner (or indeed any meal) isn't exactly ideal. Nevertheless, these are minor, insignificant observations and should not hinder anyone from staying at this exceptional hotel.

Ventajas: Simplemente espectacular, sobre todo por el servicio. Hotel familiar cuyos dueños no cejan en intentar facilitarte todo en todo momento. Consejos continuos de los servicios de la zona . Muchas gracias a Nadia y Conrad.

Desventajas: Nada.

Ventajas: Very pet friendly, great service and helpful staff.

Ventajas: Its the excellent - the staff is great

Ventajas: Clean rooms and bathroom

Ventajas: My mother needed warm water very frequently, so they diligently kept supplying hot water flasks for her. Nadja's recommendation for the swimming pool was the highlight of our switzerland trip! Its a great hotel with fabulous service

Desventajas: Nothing

Ventajas: Great location right in the heart of Gstaad.

Ventajas: The support we were given to get transport to ski.

Desventajas: Nothing

Ventajas: The bed sheets and duvet was like sleeping on a cloud. The staff were amazing; very friendly and helpful.

Desventajas: Nothing.

Ventajas: The staff was very friendly. The room was comfortable and bed and bedding were divine!

Desventajas: The noise from the Promenade

Ventajas: Excellent property, friendly staff and outstanding F&B

Ventajas: They upgraded us without any request.

Desventajas: Room height is very low.

Ventajas: One of the emblematic establishments in Gstaad, almost an institution. Location-could not be more posh than this, the reataurant is the best in the village-even the guests from Palace and Alpina dine here frequently, the staff is very kind, the suits and rooms in the chalet are superb!

Ventajas: Friendly staff and comfortable

Ventajas: Style and location. Excellent staff

Desventajas: None

Ventajas: Everything about the hotel

Desventajas: Nothing

Ventajas: Very charming hotel. Excellent location. Staff extremely customer and service oriented. Warm welcome. Hotel room had a good size, bed very comfortable and it was quite.

Ventajas: The service was exceptionally bad. This is like a well known touristic restaurant that has bad food but people still keep it somehow in business.

Desventajas: The hotel is charming, great atmosphere, beautiful

Ventajas: Weather. Air. Environment. Spa.

Desventajas: No AC. No nets on the windows. I suffered sleepless. No fan.

Ventajas: Everything was superb from the moment we arrived until we left. I have never experienced such great, attentive, detail-oriented service like that before. We were traveling with two children. We found a diaper pail in our bathroom, brand new baby bath soap and shampoo, baby powder, baby oil, a bottle warmer, bath robes and slippers for the kids! All of the hotel staff knew us by name. They have perfected everything. Wow.

Desventajas: Nothing, everything was perfect.

Ventajas: Everything

Desventajas: Nothing

Ventajas: We had an amazing time with my partner. Everything was absolutely amazing!!!!

Ventajas: Everything

Desventajas: None

Ventajas: The lobby bar is one of the most relaxing, cosy and friendly I’ve ever seen , concierge and all the staff are super nice , food is brilliant and the position of the hotel is so good , close to the ski stations and close to the shops !

Desventajas: Everything was amazing! Keep up the great work. Regards Hafsa

Ventajas: The location, the services, the breakfast, the game room...

Desventajas: Nothing. This is a perfect example of exquisite 5-stars hotel.

Ventajas: Everything :-)

Ventajas: Todo es perfecto por lo demás.

Desventajas: La excesiva burocracia del personal. Eso lleva lentitud.

Ventajas: We were welcomed warmly by staff and got a nice cozy suit which was well equipped with all the amenities. Breakfast was fabulous.

Ventajas: Very nice people À hôtel chalet that feel like a home

Ventajas: Quiet rooms

Desventajas: For people who have never been to the area needs to be made clear which stop by need to take for the train Please.

Ventajas: We had a great stay. The attention you are given by the family and staff is lovely. You feel right at home. The restaurant was excellent- breakfast and dinner food of high quality. The room was comfortable and spacious. The location of the hotel is ideal for using the train and Gondola lifts in this village.

Ventajas: The property ticked all the boxes in terms of price, location, facilities, staff. I have to say it was probably one of the best holiday experiences I have ever had and all the staff did everything possible to make our stay a great experience. Would recommend to everyone.

Ventajas: Staff are extremely friendly and helpful, breakfast was delicious and served in a large, cosy dining room and our room was spacious and very comfortable with loads of storage space.

Desventajas: As we were settling into our room, I noticed crumbs on the floor suggesting it had not been vacuumed very well. However, they disappeared on day 2 when the cleaners came to refresh the room. (Carpet could stand to be replaced)

Ventajas: El Hotel muy familiar con un ambiente y decoración encantadora. El trato exquisito, disposición del personal constante para hacerte sentir bien. Ubicado cerca de los remontes.

Ventajas: Exceptional staff making you feel really welcome Exceptional atmosphere making you feel relax and at home

Ventajas: The Hotel Alpenrose is full of charm, beautifully decorated with enchanting views, super service and exceptional food. It has a romantic atmosphere and works well for couples as well as families.

Desventajas: I really can’t think of anything I didn’t like - except leaving!

Ventajas: Chalet style boutique hotel. Very friendly staff. Great views. Large rooms. Relatively easy access to skiing.

Desventajas: Not super convenient to transportation. 700m walk to train/bus station on busy road with narrow sidewalks.

Ventajas: Muy familiar, muy buena atención, la cercanía a las pistas de Schönried. Habitaciones amplias y cómodas.

Desventajas: Deberían mejorar el servicio de limpieza a las habitaciones y convertir las camas de matrimonio en cama de 1 colchón envés de 2 colchones.

Ventajas: Excellent breakfast. Did not like that although breakfast was free seating there were tables with ""reserved "" sign on it. We loved the children friendly environment.

Desventajas: 1- We booked half board. In order to benefit from discounts for orders at the bar we should have asked for ""vouchers"" from reception. No one told us about it until it was check out time. 2- ski shop of the hotel were very unfriendly. To the extent that one of our group decided to rent from an outside shop. 3- Weekends evenings there were life band / show which was very noisy until late into the night

Ventajas: Deco, free time activities, welcome drink

Desventajas: Too warm in the room. Pillows: too high & hard

Ventajas: Amazing for kids, great breakfast, comfortable rooms.

Desventajas: Need a car to move around. Staff not always super attent.

Ventajas: Todo genial, el ambiente, el servicio, las vistas, la habitación, la decoración, las prestaciones...

Desventajas: La piscina estaba algo fría para la estación

Ventajas: Beautiful design and location, extremely comfortable rooms and very helpful front desk staff and communications before our booking.

Desventajas: Spa was unfortuantely not working (Sauna/Steam room), and the room was very hot inside. May need to install some fans given that aircon is not allowed in the area. Would also not do the half-board option next time as the food was not as expected.

Ventajas: Hotel bar and restaurant visually are lovely. Cocktails very well made. Breakfast area nice. View amazing. Rooms small but really nicely furnished, we were impressed.

Desventajas: Staff were OK but not super friendly and not quick service at restaurant. Bellboy forgot one out of three rooms luggage in the room and we had to remind him to bring the remaining items. Small inconveniences though as every other aspect was wonderful.

Ventajas: Breakfast was very good and the food at the restaurant was excellent.

Desventajas: Too many screaming kids. Shower too small and water got out.

Ventajas: The hotel is really, really nice. The breakfast was delicious. Welcome drink upon arrival was nice. The bar area of an evening is lively which was nice as Gstaad was really quiet when we went for dinner.

Desventajas: Everything was great but just some small details. We weren't informed what time was breakfast and where it was held nor what time check out was. The staff are a little cold and could be a bit more attentive. There was no bin in the bathroom and there was no tea and coffee facilities in the bedroom.

Ventajas: the staff was extremely helpful and friendly.

Desventajas: the food in the bar did not meet expectations. the carbonara was more like pasta with cream and ham, tasted good but not what you would expect from the title.

Ventajas: room and room deco very nice extremely practical space organization

Desventajas: not being able to do tea in my room room and hotel was too dark (lighting too limited) we took a room south balcony and had absolutely no sun as this particular room is situated in a corner, should not be sold as south room

Ventajas: Staff was great

Ventajas: Buen desayuno,gran decoración,

Desventajas: Las actividades no son reales,, muy limitadas e variedad y tiempo

Ventajas: The bed was super comfortable . Walking distance to Le Rosey school camp. I came to drop off my daughter .

Ventajas: Wonderful breakfast with lots of local produce (cheese, egg, bread, berries). Staff were absolutely wonderful. Great al fresco dining on the terrace with gorgeous views. Room quiet. Food excellent. Free sparking water in room everyday. Discounted rate for spa only 3min walk away. Had a wonderful stay

Ventajas: Nos cambiaron las sábanas el tercer día y las toallas todos los días.

Desventajas: La calefacción era muy antigua , pero bueno , no pasamos frío.

Ventajas: Great breakfast with local produce - rooms with stunning views

Ventajas: A beautiful chalet, very well kept by the family, very friendly and causy. Smiling personal. Breakfast is great!

Desventajas: Everything is perfect!

Ventajas: Great price value. Staff is friendly and personable.

Desventajas: Nothing

Ventajas: Everything was really wonderful. Very clean, great staff, good food. The restaurant served very good food and had a great selection.

Ventajas: Paisaje, gente y modo de vida.

Ventajas: Beautiful location in a beautiful valley in a beautiful country. Staff were very friendly, flexible and helpful. Nice restaurant downstairs.

Ventajas: Clean

Desventajas: Very small rooms and very noisy

Ventajas: Location

Desventajas: Restaurant could have more options, coffee in room would have been better

Ventajas: Really great location - steps from station and short walk to ski lift station, comfortable rooms, very clean (even the boot room!) And great restaurant. All staff very friendly and helpful.

Desventajas: Nothing

Ventajas: El hotel no está en el centro de Gstaad sino a 15 minutos en una localidad muy chiquita pero que tiene un pequeño centro de ski y unas vistas maravillosas. Se puede ir y venir muy fácil desde el centro en un Bus accesible y con buenos horarios.

Desventajas: Me gustó todo!

Ventajas: Great location : close to public transportation and to a lot of great hikes. Really great view from the little balcony (not every room has that feature) ! Great breakfast, perfect before hiking !

Desventajas: There was a heater leaking in the room which wetted a large part of the carpet just between the bed and the window + gave the room a really unpleasant smell. Unfortunately, given the occupancy of the hotel, they couldn't give us another room but they neither did a commercial gesture to compensate a bit the discomfort... The beds were really hard. Beware if you have a sensitive back !

Ventajas: The amazing breakfast buffet! And the Randensuppe!

Ventajas: La atención es INCREÍBLE! El esmero por que todo salga bien es inigualable! La vista es impactante! Totalmente recomendable!

Desventajas: Todo es bueno!

Ventajas: Lovely room, great value. Absolutely beautiful location, friendly staff

Desventajas: Location in google is not accurate- not in Gstaad in Lauenen. Not a problem just worth knowing

Ventajas: The staff was courteous, they helped us a lot to get settled. The view of the mountains from the hotel is awesome. The breakfast was very good as well.

Desventajas: The location of the hotel is a bit offbeat. Further, they charge a fortune for extra bedding.

Ventajas: Great food, great staff, great beer and great views

Desventajas: Bed a bit small but only because I'm 6,3"

Ventajas: We arrived on the hotel's "ruhetag" and so the owner took the trouble to contact us and to tell us how to collect our room key. She was friendly and helpful. Breakfast was excellent and room was comfortable. Lovely location with superb views.

Desventajas: The bed was comfortable but it was not the usual twin mattress we had become used to during our travels in Switzerland. Unfortunately when one of us moved in the bed it disturbed the other.

Ventajas: Breakfast buffet excellent, aboundant and high quality food.

Desventajas: I liked all and everybody!

Ventajas: Clean, comfortable and great hospitality. Lovely location and excellent breakfast :) great value for money and excellent trained friendly staff.

Ventajas: we where very welcome in this lovely hotel and family frindly everuhings was just beautiful dinner breakfast the food is really swiss styl bed are so comfy im sure we ll come back thanks for the great service saba steck

Ventajas: Service was friendly, everyone was very welcoming. Breakfast super good and fresh!

Desventajas: Nothing

Ventajas: Excellent Location for Skiers. Beautiful modern and stylish architecture. Excellent service. Spa facilities (wood fired Sauna and Hot Pot) were very nice and had a beautiful view! Will visit again for sure.

Ventajas: Location and comfort

Ventajas: Wonderful view, hot bath outdoor

Desventajas: Not easy to access: narrower road

Ventajas: More than expectation..... That was our 2nd staying-we shall come again......

Ventajas: The hotel was cozy, staffs were nice and helpful, food was good

Desventajas: No communication in the room with the reception, no free water in rooms, junior suite not worth the payment, the location doesn’t permit you to go out from hotel starting from 4:00 pm , not a preferable place to go with big group of family, no activities at the hotel in the evening (it’s dead) Takes more than an hour to get your luggages at Hotel once arriving. Very costly for a group to take the gondola round trip ( no free passes for Hotel residents)

Ventajas: Excellent address for ski-in/ski-out in magnificent Berner Oberland, Switzerland !

Ventajas: The lodge was cosy , the dinner had a variety of options , the service was very good and the staff tried their best

Desventajas: Starting from the beginning It was not mentioned how difficult it is to reach the lodge and how costly each time we want to go for skiing by the Gondola which was the only possibility to use (the gondola closes at 4:30pm)

Ventajas: Really a positive surprise: a Swiss Lodge modern remake of an old Chalet in midst of alps with an excellent kitchen and a wellness section luxury with very cosy installations out in the nature

Desventajas: Nothing

Ventajas: Super friendly and kind staff, the Spa facilities are fantastic to relax after an active day, food was always fresh and tasty and portions on dinner generous We would have loved to stay more than the 5 days we had. Great hotel!

Desventajas: Atmosphere on breakfast sometimes got a bit hectic as most guests arrived between 9:00 and 9:30 so seats were scarce. Maybe sending a second employee to help refilling the buffet would be a good idea

Ventajas: Situated in the middle of pure nature. We ha a spacious and clean room with a nice mountain view. At night the cow bells were ringing and all you could hear. Nice and modern restaurant and good dinner and breakfast. We will be coming back at winter where we can start skiing right at the front door.

Desventajas: I was not aware on the Spa. I missed to pack appropriate clothes.

Ventajas: Friendly welcome by staff on arrival and at breakfast. Good selection at breakfast. Situated in nice surroundings

Desventajas: Not aware of anything that could be better.

Ventajas: Owners and managers of the Hotel are really nice and helpful, front rooms have great view, breakfast is excellent, rooms are clean, cycles can be parked inside safe garage, terrace, very quiet place, location is 5-6 minutes walking distance from center, excellent food at Bären Hotel restaurant (downhill), car park place in front of hotel

Desventajas: nothing

Ventajas: Very nice family run hotel. Incredible breakfast. Just a few minutes from the center so easily accessible but quiet. Always like coming back here.

Ventajas: We were provided upon request a quiet, corner room which has two windows. Provided a beautiful view of the nearby houses, entire hamlet and the hills surrounding it. Just about 300 meters away, we could get to see a stream flowing down from the mountains.

Desventajas: The property is on an uphill slope. Not knowing it, we decided to walk from the station. Because of luggage, it was found difficult. The property has no elevator.

Ventajas: The service was great. The owners very friendly and helpful. Good stop if you want to visit Gstaad and Glacier3000

Desventajas: I had to leave

Ventajas: Great staff, good location and descent breakfast

Desventajas: -

Ventajas: Beautiful hotel with very friendly and polite staff

Desventajas: The variety of the breakfast could be improved. The communications channel with customers through booking.com should be used prior to the arrival of the customers.

Ventajas: Hotel was very clean, very friendly and attentive personnel. Got an upgrade! Room was spacious with a cosy modern rural design. Hotel is close to the MOB trainstation and close-by the cable car to get up to the skiing slopes. The hotel is not big only 11 hotel rooms. Though a garni hotel, is has a small selection of fine dishes, otherwise there is the possibility to dine at the other Bruno Kernen Hotel in the next village, a shuttle service is being offered to get there.

Desventajas: Has no wellness facilities

Desventajas: The balcony view was on the street

Ventajas: Great location right next to the train station. The room was well designed and the bed very comfortable. Pretty good breakfast too!

Ventajas: Spacious, elegant room and bathroom. Idyllic views. Absolute calm in magnificent environment.

Ventajas: El hotel precioso,bien situado cerca de Gstaad. Limpísimo. La chica de recepción que también estaba en en desayuno simpática y amable a mas no poder. El hotel con una decoración preciosa. Repetiremos sin dudarlo

Desventajas: Todo perfecto

Ventajas: Everything. The staff. The rooms.

Desventajas: Lots of traffic noise if you open your room window. Limited options for breakfast but the staff was extremely courteous an d offered to make us some scrambled eggs. Limited food menu options

Ventajas: Amazing warm and personal service! Very good and comfortable room with modern and clean bathroom. We loved the place. They prepared us an early take-away breakfast in the room as we had to leave very early in the morning. We'll come again!

Desventajas: Nothing really. The breakfast buffet was a little small, as well as the menu for the restaurant, but both were still very good.

Ventajas: Clean & very new room, friendly staff

Desventajas: Gym/ Span not open in the mornings

Ventajas: Great dinner and great breakfast and restaurant personal excelent

Ventajas: Excellent staff. Excellent location. Standard rooms are very small. So need to book only superior rooms which are not showing on booking.com I guess. We paid a supplement to change our room to superior.

Desventajas: The standard rooms are very small but we paid and upgraded to superior room Titlis view and that was very nice.

Ventajas: La habitacion con balcon tiene unas vistas que da gusto pasar ratos en el.

Desventajas: Pense que estaba mas apartado. S e encue tra pegado a la carretera por lo que las habitaciones vista este dan directo al.paso de coches.

Ventajas: The hotel and staff were excellent. Great location , super comfy beds and superb breakfast. Would definitely stay again. We had a balcony room and that was a little luxury worth having.

Ventajas: Spa, massage and beds

Desventajas: Only the balcony door would open for fresh air and not possible to open just a window at night.

Ventajas: We loved this recently remodeled hotel. The attention to construction detail was amazing. We also appreciated the staff’s friendliness and their attention to business details. The breakfast buffet was the best we have had this trip.

Desventajas: We ate at the hotel restaurant the first night, but found the prices quite high. After that we got groceries from a CO-OP and ate picnics.

Ventajas: It's in the traditional Alpine style. Very very clean. Has the necessary amenities (TV, good lighting). I liked that it was a very close walk to the public swimming pool/health centre which is amazing (cleanest swimming pool and changing rooms I have ever seen).

Ventajas: Lovely location! Beautiful rooms

Ventajas: The staff is excellent.

Desventajas: Pricing.

Ventajas: Everything was more than we expected!!! The room, the dining, the staff just amazing !!!

Ventajas: La.habitacion y el desayuno TODO.