Redang hoteles

Ventajas: Stunning beach & location

Desventajas: Restaurants very expensive. Breakfast was a cattle market and not expected 5 star

Ventajas: Best beach and snorkelling I have ever experienced

Desventajas: The rooms are clean but would benefit from a refresh. Bathroom had a bad smell from the drain.

Ventajas: The hotel's private beach and the ocean were spectacular. Enjoyed spending time there

Desventajas: The hotel facilities are sufficient even though some are showing its age. Food needs improvement especially if they are charging that much. I get that it's a resort and it's on an island that's quite a distance from mainland so everything is pricey but they should make sure that it's tasty and the menu more varied. With only 2 restaurants on site (the other one is fine dining), they shouldn't make the Brasserie a buffet only restaurant. Also, I think it wouldn't hurt to offer cold water to those lounging on the beach. Most 5 star resorts do that. The biggest disappointment for me has to be the staff. There seemed to be so many of them around but it wasn't easy to get their attention. None actually approached to ask us about our stay or to have a chat except for the chef at the roti canai station one morning. They seemed to be avoiding eye contact whenever we walked by. At the check in, the staff didn't explain anything to me, not where or when breakfast would be, or the map of the resort, facilities available or activities run by the resort—this, I think, is standard practice for all 5 star resorts. What makes a resort a truly 5 star one is, to me, more about the staff than the facilites. They lack that warmth and personal touch that makes their resort memorable. All I remember is the beach and the ocean and nothing else. You have quite a bit to learn from Westin, The Andaman or St Regis. Their customer service is excellent.

Ventajas: The place in general is amazing. I give it an A+ in all aspects. The people who's attending at the hotel has an smile all the time and I felt like a king all the time. I'll go again

Desventajas: There was only a bad experience in one of the restaurants but it's because they took too long to serve the food. The rest was great

Ventajas: Location was absolutely perfect, never seen a sea like it! Paradise. Swimming with the turtles nearby was one of life's special moments. A truly memorable stay at the Taaras. All the staff were wonderful too. Compliments to the GM for such a well run hotel.

Desventajas: Sand fly bites!!!

Ventajas: Near the beach

Ventajas: -The beach is really pretty. One of the clearest water beach we have ever stayed in. - Despite having to take an hour flight, the journey to the hotel was quite well managed. We booked the transport in advance, so we don't have to worry about anything really!

Desventajas: We are a couple looking for nice holiday at the beach and some fancy resort experiences, and we are hugely disappointed. - Room service (THE WORST SERVICE I HAVE EVER HAD AT A HOTEL): The night after the power cut. On the evening, we ordered a vegetarian curry at around 8pm. The lady called again at 8:20, saying that there is no vegetarian curry due to the black out happened last night for half an hour (we suffered from that too). We quickly changed to vegetarian noodles. However, the food didn’t arrive until 9:15. At one point I had to call the room service again and the delivery lady got lost apparently and it was the first time she delivered to garden suite. Unbelievable! What’s more, the food was not vegetarian at all, it was fried rice with chicken wings and shrimp (as you can see at the below photo). I had to go to the front desk to complain, and the manager at night (Wan) helped us to order again and we didn’t get it until 10pm. 2 hours for room service, it's a first! - Beach Brasserie: We ordered a Thai red curry the other night for 66MYR (WTFFF!!) and I expected a lot for that price, and it turned out that there is only a spoonful of quinoa, some tofu (which is cold inside and turned slightly sour), and some basic ingredients(as you can see below). I honestly don’t mind paying more for good quality food. But I feel like they honestly don’t care for vegetarian in this hotel. They put vegetarian options just for the sake of it and throw whatever ingredients they can think of in there. It was one of the worst curries I have ever had in my entire life and for that price, it’s a serious RIP OFF! - Staff: Some of them come across quite rude, no smile whatsoever. Most importantly, some of their English is almost non-existent, I couldn’t honestly understand what they speak and they couldn’t understand basic English command! I expect the staff to be much better trained for a 5 star hotel. VERY DISAPPOINTED. NEVER AGAIN. THERE ARE MANY BETTER CHOICES OUT THERE.

Ventajas: The view at the beach The friendly and helpful staff members, especially Adilah at the front desks, Eddy who arranged for our taxi transport to the Redang Island Jetty, and countless other helpful and friendly staff members! The oceanfront studio suite The jetty The white sandy beach The crystal clear water The swimming pool The jacuzzi The fussball machine The breakfast We can go on and on forever!

Desventajas: The price and selection of foods during lunch and dinner!

Ventajas: Great BbQ Night

Desventajas: Asian Food is not nice. But the italian food very good. Breakfast food very poor. The taste not so good.

Ventajas: Everything from the check in until check out.definitely will come back again..❤️❤️❤️

Ventajas: La gestión del desplazamiento desde el aeropuerto y viceversa, de 10. El hotel tiene una ubicación privilegiada, la playa es espectacular! Muy cerquita del hotel puedes hacer algo de snorkel, y hacerte a la idea de lo que puedes llegar a descubrir en la isla. El personal es muy amable, siempre te atienden con una sonrisa. Las instalaciones coinciden con las fotos, están muy bien. La habitación con vistas al mar, una maravilla, para quedarse a vivir!

Desventajas: La comida no tiene una calidad excepcional, está bien. En el bar, vale la pena quedarse algún día, las vistas a la playa son ideales. A la salida del hotel hay un pequeño restaurante familiar, de comida local, en el que se puede comer MUY barato y bien!

Desventajas: Descansar por la noche és un problema ya que en nuestra habitacions l'ós motores del aire condicionador estan debajo de la cama y el ruido es muy molesto. Se teniann que colocsr debajo del salon

Ventajas: The beach, and the fish

Desventajas: I recommend this resort very nice location and the island is beautiful

Ventajas: Cristina - operation manager was excellent. Location was amazing

Desventajas: Food was absolutely terrible. It completely ruined the experience.

Ventajas: Perfect location and cozy environment! Beautiful corals just just few meters from the resort, stunning sundowner and friendly staff

Ventajas: Well, not much. Not meet expectation. Maybe cute swimming pool.

Desventajas: The place is dirty. Frequent power trip. The resort website claim it is luxurious place but in reality barely 3 stars.

Ventajas: 4 star Hotel rate, below 3 star facilities. No coffee in the restaurant. Very hard bed. Disappointing that they don't organize activities to watch the turtles and blue tear,

Desventajas: The sea and the beach only

Ventajas: The bedroom looks clean. The staff is friendly and helpful. The breakfast is good.

Desventajas: The bathroom is not that clean. I suppose it is a bit old and that’s why it looks that way. Restricted menu but food is good. As we did not have room choice, we went for a twin bed, but the room looks a bit different from the pictures.

Ventajas: La isla es espectacular, el recibimiento, el trato de todo el personal, tanto recepción como restaurante.

Desventajas: Quizá lo más flojo, por decir algo, es la comida, no demasiado variada aunque muy bien de precio. El bufete ya un poco escaso para los que vamos al final.

Ventajas: El lugar muy acogedor, tranquilo, las instalaciones en muy buenas condiciones, el embarcadero tiene un encanto muy especial. Todo el personal muy atento y amable, tambien el servicio de habitaciones y especial agradecimiento a la profesionalidad de Cristina de recepción.

Desventajas: Por poner alguna critica el Buffet, a veces había que esperar un poco para que repusieran la comida, pero eso también garantizada que estaba recién cocinada.

Ventajas: The staff were extremely welcoming and friendly. They greet you everytime you walk past them and they were also very helpful and accommodating. They make you feel like home.

Desventajas: Unfortunately, our garden villa was not up to par when it came to cleanliness and the jacuzzi wasn't working properly nor was our air-conditioner. However, the staff were quick to get our room fixed up and cleaned when we notified them about it.

Ventajas: El personal muy agradable y resuelto. Por pérdida de avión entramos un día más tarde y aunque tuvimos que esperar un poco por la habitación tomamos el desayuno mientras y nos dejaron hacer el chekout más tarde de lo habitual. El barco de regreso se retrasaba y en seguida se pusieron en contacto con ellos para informarnos de los motivos de la tardanza. Sitio limpio y espacioso. Se agradece tener un tendal enfrente de la puerta!

Ventajas: La playa es increíble y el hotel muy romántico

Desventajas: No funcionaban muchas cosas del dormitorio.

Ventajas: The beach is beatiful!

Desventajas: Needs an upgrade.

Ventajas: We stayed at Frangipani Villas and with seafront view which was amazing. My kids enjoyed the beautiful beach as well as the resort pool.

Desventajas: Lunch and dinner was overall okay but it can be improve.

Ventajas: Room front beach

Desventajas: One of the room having a faulty ac..not working despite complaint made. Twice repaired. Food was not so good compare to pice paid..

Ventajas: The beach. White sand and beautiful clear water

Desventajas: About everything.

Ventajas: Hotel is really nice . The beach was amazingly blue. Staffs were extremely friendly & the location is the best. My kids loved it.

Desventajas: Hotel restaurant probably need to improvise more. There is no room service provided. Buffet was good but food variety has to be more & the service needs to be faster. Payment during check out was also disappointing as they only accept certain banks for debit card payment. It was troublesome for me to proceed with payment as i had to do online transfer & phone line is really bad .

Ventajas: -Good location.

Desventajas: -room furniture worn out or broken

Ventajas: The property was in a good location. Quiet end of the beach. The staff were lovely.

Desventajas: It’s really run down. Not really 4 star as stated. I changed rooms 3 times on arrival due to the condition of the bathrooms, but the staff were very accommodating. We settled for the best room out of the 3- but still not ideal. We made the most of it as we were upgraded to a beach front Villa. My kids and husband got food poisoning. We suspect that some of the foods were re-heated from previous days. Food sitting out in 32 degree heat and 70% humidity does not fare well. The spa/massage room was dirty and I think the massage table linen is not changed regularly. Overall, really disappointed with the property but loved the location of it. I have a feeling it would have been a great place 10 years ago, but it is in desperate need of an upgrade/renovation.

Ventajas: Staff friendly enough, facilities dated but present and working.

Desventajas: Rooms very dated

Ventajas: location is fantastic, and very cheap

Desventajas: customer service was a bit slow

Ventajas: Location

Desventajas: Slightly overpriced for property conditions..

Ventajas: La playa excelente. Habitación amplia y cama confortable. El staff amable y servicial.

Desventajas: El hotel necesita una reforma urgente e integral

Ventajas: Amazing friendly staff. Will arrange anything for you. Perfect location.

Ventajas: La piscina y la playa que tienen.

Desventajas: El servicio en general no es bueno, sobre todo el referente a comida, pueden tardar entre 20 y 30 minutos en servirte un sandwich. Las habitaciones tampoco corresponden a un resort de 4 estrellas, necesita una reforma en profundidad.

Ventajas: The staff was accommodative and willing to help. The view over the jetty were cute

Desventajas: Everything was terrible. The room was outdated and the pictures not representative of what I booked. The plumbing in the toilet was broken and as a result the bathroom was covered with water. Upon notifying the reception I asked for a change of rooms. I however came back to the same room since I was assured it was fixed. While the leaking was fixed, the toilet was dripping non stop causing the annoying sound to repetitively repeat itself through the room. We then realised that it couldn't flush anymore. The bed: while the sheets were clean, one could realise that the mattress was at least 15 years old. Upon lying on it it was evident that its springs had run its course years ago. I could only imagine how dirty it would be under the sheets. The breakfast. Mundane and limited. Overall berjaya should be ashamed to be managing this resort. The best thing one can do is simply spend the day at the taaras and just come back here to this one to sleep.

Ventajas: The breakfast was pretty decent, and i like it

Desventajas: i dont like the system sending to hotel rooms, the transportation are very limited

Ventajas: Staff is friendly.

Desventajas: I was given a forest view even though it is sea view booking.

Ventajas: the resort was really calm

Desventajas: far from the beach

Ventajas: Pool was okay, but the pool area ist really sandy, dirty. The shuttle Bus to public is good, but unfortunately the bus goes just 3 Times per day.

Desventajas: The staff in the Restaurant is really unfriendly, you get the feeling like you are not welcomed. They dont greet, they just want you Voucher, Service is really slowly, staff is Standing around, Tables are full with dishes and Nobody cared about that. Their english isnt really good either. The breakfast is really Not good, for Europeans they just offer Toast Butter and jam and fruits. They have a lot of warm meals such as fried Rice and so. A guest at the table next to us found some hair in the fried rice. The bed was okay, but the bathroom walls are really dirty, the shower is pretty old. There was just one chair at the balcony, cant understand that. They offer a free snorkel tour to marine park - that’s nice, but not really free, because you paid the entry for the marine park before your arrival and you have to rent snorkel mask and life jacket for 20R don’t go to bbq dinner - it’s really a waste of time and money

Ventajas: Spacious room

Desventajas: It too far away from beach.

Ventajas: Las vistas al mar desde la terraza

Desventajas: La comida estaba podrida y cogí una descomposición total, hormigas en el dormitorio y súper alejada de la playa. Aconsejo no ir a este hotel.

Desventajas: Un día entero sin electricidad en todo el resort!!!! Lejos de las playas. No hay casi vida en el hotel.

Desventajas: Muchas lagartijas dentro del cuarto. El aire acondicionado no funcionaba y el wifi no llega a la habitación.

Ventajas: Las vistas al mar desde la habitación

Desventajas: Hay que coger transporte para ir a la playa

Ventajas: They gave us a complimentary trip to the marine park which was lovely. The breakfast was delicious. The resort overall was quite spacious and had a great pool area for tanning.

Desventajas: It was located far from big beaches and all which was a disappointment as we couldn't explore much. The lady working at reception on the day we checked in was not welcoming nor friendly. The rest of the staff were quite clueless about a lot of touristy stuff and other places on the island so training was clearly needed. Customer service 100% needs to be improved. Our bathroom was also covered in lizard poop which was annoying.

Ventajas: rooms are clean and the resort looks very nice. A la carte food was good, buffet was ok. Pool area was very nice. Snorkling trips were also very good, directly from the resort to the sea.

Desventajas: no electricity for 1 day, so no fan, no AC (but a great night sky). We got a room at taras for that night after talking to reception. Breakfast was not western style, only toast, cornflakes and eggs in the morning when you don't like rice, noodles etc for breakfast.

Ventajas: Location and bed was good.

Desventajas: They charged 19RM for breakfast for 1 person. It's not worth for even 5RM. We said we don't want bed for 3 years old child but they keep saying that we have still have to pay for it even we don't want the bed. This resort is jot suitable for families. It's not worth for values.

Desventajas: Ha sido la peor experiencia que he tenido. Una estafa. Sucio, no te hacían caso, no era lo que parecía. A pesar de tener pagadas todas las noches nos fuimos el segundo día a otro hotel. Nos estafaron, nos cobraron 105 euros por noche y no valía más de 10. Y encima nos cobraron un 10% de cargos por servicio y no hay ningún tipo de servicio. Decepcionada también con Booking.

Desventajas: La cadena del WC estaba rota, la ducha no tenía presión y apenas salía agua. La limpieza de la habitación podría ser mejor. Eramos 3 chicas en una habitación de 5 personas y sólo 2 teníamos el desayuno incluido. Lo peor del hotel ha sido sin duda el personal: no hablan casi inglés y son bastante desagradables. Pedimos que nos llevaran a un supermercado para comprar algo de comida y nos condujeron a una Gift Shop donde solo vendían postales y regalos. También tubimos problemas por su culpa para contratar una lancha para ir de Redang al Jetty de Merang. El hotel en sí no está muy muy mal, pero el personal hace que no valga la pena pasar las vacaciones en este hotel que de Paradise tiene poco.

Ventajas: Nothing.

Desventajas: The staff was rude !! The room was really dirty, a lot of dust everywhere !!!! The sheets have not been changed. VERY BAD ROOM !!!!

Ventajas: Location was perfect, our units was just opening a curtain away from viewing the wonderful sea from within the room itself

Desventajas: 1) Food for breakfast, very limited in terms of choice. 2) The accommodation units were run down including the toilets. We are OK as a family with little kids to stay here, but I guess couples going for honeymoons should might as well try to find elsewhere to stay.

Desventajas: Juice not included in the breakfast Unfriendly/ unhelpful staff No Wi-Fi in rooms

Ventajas: Nothing except the location.

Desventajas: The very first thing that struck us was the rude and utterly unfriendly manner the staff welcomed us. Not a hint of a smile nor a warm welcoming word. We stayed at the resort 9 years before and were well aware that the property was simple and unpretentious, we were somehow prepared for it. However, what expected us this time was a completely different thing. Meanwhile, the management has changed and is now (un)firmly in the hands of a sloppy and deeply unprofessional team. The chalets are now in deplorable overall condition, visibly nothing has been upgraded or even repaired over the last 10 years. Worse, the entire roof of one of the units has completely collapsed under its weight (or the one of a coconut?) and seemed to be left that way since a while. It certainly is a reassuring view for arriving guests, especially if you think that the same could happen to your unit. Housekeeping seems to be an unknown term in the staff’s vocabulary, on day 3 we had to beg for a cleanup, fresh bed linen, toilet paper and towels. Also on day 3, a pungent smell of sewage arises from below our elevated chalet. We realize that the adjacent resort is dumping all its overflow waste water under our unit, the stench became unbearable and asked to change room. They told us it never happened before... Furthermore, the only available toilet at the reception pavilion was worse than a public toilet, a place to avoid and definitely not one were you want to send your kids. Mentioning that the breakfast was worse than anything I had before even in the army seems almost irrelevant at this point. Choice was extremely limited, everything from the eggs to the bacon was bathing in grease. All this seemed unreal to us, but as a matter of fact it was real and we felt truly disappointed about our stay. Even more so because the good memories of our last stay a decade earlier made us decide to come back. Well, we were bitterly disappointed.

Ventajas: The place and the environment is very awesome

Desventajas: The maintainance very bad, my room air-cond had a problem

Ventajas: Only beach and sand, but it’s public Negative part: Totally different from pictures. Didn’t met at all our expectations. The staff is not responsive and respectful. When we arrived, we ve been told that car will pick up is, instead of car arrived hammer almost expired (I will attach all pictures), we were on the way to hotel in the trailer of hammer smelling garbage. The hammer was just a half of the trouble. The main trouble is when we saw our room. Speechless.... we didn’t expect that it will be sooo bad... The bathroom was terrible, not a bathroom, it’s just a toilet. Pan very old, actually everything is very very old. Shower in toilet itself. Toilet full of insects, and some of them also in bedroom. No cabinet, only some plastic shelfs.

Desventajas: Wi-fi was soooo slow, was impossible to send/receive any pictures. Air conditioning not adjustable, or very cold, or just switch it off We booked for three people, but they said that breakfast will be provided for for two person, for the third one they required additional payment. We pats for third breakfast immediately when we arrived. Next morning when we woke up hotel staff says breakfast finished. OMG!!! speechless again.... We started to argue, finally they bought “breakfast”, nothing to choose, eat what they bring! Only fried egg, two pieces of sausage and bread (first day). Second day exactly the same for breakfast. For the third day fried noodles, looking like expired and only eggs. When we asked for a bread, they said: finished. OMG!!! How come?! When we ask for some vegetables or fruits also finished, nothing they have, for what we are paying????? Watermelon they gave after long discussion between them self. Very very dirty hotel. We stayed for 3 nights, they never cleaned our room, even never took garbage! We were looking for other hotel, immediately when we saw our room and hotel in general, but unfortunately nothing was available in Redang. I attach some pictures below. Our advice: never trust to the pictures you see from Malaysian hotels (in KL we had similar story)

Ventajas: The location and the beautiful beach view was my expecte

Desventajas: Very nice staff and friendly

Ventajas: Just the location

Desventajas: It was dirty, the staff were not friendly. There is no remote control for the AC, which is set on 16 degree. So you would be frizzing while sleeping at night till the next morning. There were some worms crawling on the bathroom’s wall. If you liked insects you would like this place, because you can find lots of ants, flys, different kinds of mosquitoes, not to mention cockroach

Ventajas: “Value for money” is the right description. Among the most economic choices at Redang, and the standard follows. Nice staff, good breakfast, hammocks with a view.

Desventajas: Basic accommodation, run down, reminds me of my backpacker days. Small bathroom with urinal blocks on the closet cover which made the whole room smell like a public toilet - not a wise move by management.