Resorts en Port Vila

Ventajas: Everyone very nice and keen to make you feel at home. We got a little problem with the room and they manage to change it for us with a bigger and better one, giving us an amazing couple massage for the inconveniente.

Desventajas: Food is amazing and the location is the best of the island.

Ventajas: The location was beautiful, the food in the restaurant was excellent. Breakfast was a little less excellent, but still good.

Desventajas: I was very annoyed at the 4% surcharge for paying by card. Surely they don't expect guests to travel with a sackful of money to pay thousands of dollars in cash? So why not include it in the price, it was expensive enough. I was also annoyed with booking.com because the extra charge was not stated on the website at the time of booking. As always, it claimed that it was the 'total price'. The breakfast menu had items that were not included in the 'breakfast included' price of the room, such as coffee. Filter coffee was included, but if you wanted a flat white you had to pay. I also asked if I could replace the cooked breakfast with a smoothie one morning, was told yes, but still charged for the smoothie. Why risk these petty annoyances for your guests in such an upmarket resort? The resort is quite a long way from Port Vila. They provide a shuttle bus, but only for a couple of hours in the morning. This does not allow you to have lunch or dinner in town. I understand that they would prefer guests to eat in their restaurant, but providing no other option is not nice. Quite a few of the other guests I talked to felt that they were stuck at the resort and would prefer to have stayed in town. While the beach location of the resort is lovely, being so far out of town is a definite disadvantage. It would be so easy to remove this by providing a lot more free transport. Charging $20 a pop for a lift into town is not a great substitute.

Ventajas: Beautiful location Private with not much foot traffic past your door Fantastic friendly staff - nothing was a problem Cute spa treatment shop Wonderful food Great day trips booked by resort - easy to arrange

Ventajas: The amazing food and superb service. The staff are friendly and cannot do enough for you. A very relaxing environment.

Desventajas: The 4% surcharge on any card was a shock and we felt totally inappropriate. We understand a charge is necessary on credit cards but others was very disappointing.

Ventajas: Food and service were excellent. Fantastic beach location. Villas were stunning. Bed was comfortable. Nothing was too much trouble for the staff. Welcome drink at check in. Paid extra for transport from and to the airport. Breakfast options were plentiful and it is included in the price.

Desventajas: Long way out from town and only 1 shuttle per day.

Ventajas: Breakfast was amazing, service and staff was super helpful. Location is right on the beach and our villa was beachfront

Ventajas: Un lugar increíble para alojarse. Ubicación fantástica, la comida no estaba mal.

Desventajas: Internet es horrible. (lo único malo de este lugar). Si necesitas alta velocidad tráela tú mismo. Jaja.

Ventajas: Las instalaciones y el personal fantástico muy servicial.

Desventajas: El único problema es que la comida se mezclo en el restaurante. Nada en serio.

Ventajas: Best restaurant we found on Vanuatu, fantastic facilities and staff, only place to stay in Vanuatu for us!

Ventajas: Availibitity

Desventajas: I was forced to prepay for another day's stay and when it was not necessary to stay another day, they refused a refund. Poor english ability in communication and poor management, I feel robbed

Ventajas: Incredible staff, delicious food, beautiful views, on the bus route so it was very easy to get to town. I stayed a few places in Vanuatu, and I felt the most home at Nasama.

Desventajas: The wifi isn’t great but that’s really the case across the whole island.

Ventajas: Nice self contained room over looking pool and ocean

Desventajas: Food was average in restaurant

Ventajas: Location. Easily get bus into town. Staff helpful and friendly. Views just beautiful.

Ventajas: Spacious rooms, lovely sea views. Exceptional attentive staff. Good food.

Desventajas: Nothing

Ventajas: Amazing staff location the ocean and pool awesome

Desventajas: Nothing everything was perfect

Ventajas: Location , pool excellent,restaurant was superb and the staff were so lovely. Transport at door. Rooms spacious very clean well appointed to prepare breakfast etc

Desventajas: Wi fi a little patchy.

Ventajas: Lovely food right throughout the day and reasonably- priced. The infinity pool was fabulous - just the right size ,temperature, and depth, with a stunning view over the bay. Very friendly cheerful and helpful staff.

Desventajas: Didn't like being charged 3.5 % for using credit card- the shops in town were only 1.5 %.

Ventajas: Great spot. Adult only bonus.

Desventajas: Hidden cost of aircon

Ventajas: This is a lovely resort, beautiful villas, always clean. The staff are so friendly and caring. We had lovely meals morning and night. I would be happy to recommend it.

Ventajas: Amazing place to stay in Port Vila! Definitely will come back again!

Ventajas: Friendly staff, excellent room facilities, pool, restaurant and laundry service.

Desventajas: A bit of music noise on some evenings from nearby locations.

Ventajas: Very friendly helpful start, beautiful surroundings, close to town and great food.

Ventajas: So nice and close to Port Vila, arranges all tours and made sure our every need was met. Would 100% go back again.

Ventajas: The staff were lovely. The pools were great

Desventajas: Nothing

Ventajas: Los arrecifes

Desventajas: Que me tocaron huespedes borrachos y muy sucios

Ventajas: The resort is very nice and the island simply beautiful. You can snorkel directly from the beach, with colourful corals and so many different species of fish. The snorkelling scene changes at various times of the day. The resort provides free snorkelling gear, the use of kayaks and paddle-boards for guests. A rich buffet breakfast is included in the price of the rooms. A complimentary private boat will transfer guests from Mele Bay to the resort and back.

Desventajas: The shared bathrooms in the main house would need a bit of attention. There are broken locks on the shower doors and a leaking toilet and shower. A few more hooks to hang your clothes or towel would be really useful. There are no lockers in the dorm to keep valuables safe.

Ventajas: El arrecife es hermoso La gente es amigable La playa de enfrente, para caminar esta muy bien

Desventajas: Habla fugas de agua en el baño, todo el tiempo se estuvo desperdiciando el agua.

Ventajas: I've seen this resort passing by and it looks very nice.

Desventajas: Had to cancel my reservation a week before my reservation but couldn't get my money back. To be fair, this is clearly stated in their policy. I just wish they were a bit more forgiving.

Ventajas: Wonderful staff made us feel very special. We had a fabulous time and thoroughly enjoyed getting to know all the staff and other guests. Loved the snorkelling and riding the ferry boat (great that it is available 24/7).

Desventajas: A suggestion for when things get back to normal. If you reduced the price of your menu (including drinks) by 25% I believe you would sell 50% more. Most travellers don’t mind paying 20% more than locals for a ride in a minibus but the all do mind paying 120% more.

Ventajas: The staff was extremely friendly and helpful. The staff would go out of their way to make your stay very pleasant. The food was very nice too.

Desventajas: I did not like the poor maintenance of the property leaking taps showers toilets. Not replacing fans that were broken. Very old mattresses no mattress protector. Everything is old and needs updating. Would never tell anybody to go there.

Ventajas: The location and layout is great, the snorkelling is very enjoyable and the underwater post office is a fun attraction.

Desventajas: Wifi did not work in the rooms or the bar.

Ventajas: Era un paraiso y el snorkel muy bueno.

Ventajas: Location, nice staff and good service. Free tour of glass bottom boat and snorkelling safari are great, plus as the guest, use of life jacket, kayak and a lot of other equipment are all free.

Desventajas: Hot water doesn't last very long. After 2 other family members had their shower, there is no hot water left for me.

Ventajas: The villa was well appointed and had hotel quality white bed linen and towels were excellent quality and fluffy. The kitchen was well equipped with everything you need to cook, toaster, kettle, frying pans and pots. The location is oceanfront and you can hear the waves crashing. The thing that sets this property apart has to be the people, Gerry is professional and available and her team of gardeners, housekeepers and drivers take the time to make your stay really special. You will have the chance to meet local people at this resort and that is what makes this Island so special. It is walking distance to Zipline and Mele Cascades. Close to Mele beach Bar and Hideaway island which both worth a visit!

Ventajas: The apartments were spacious and comfortable. Loved the large verandah and the cool breeze that flowed through the place. They organised transfers that were to and from the bungalow, and Gerry checks to make sure you have what you need and goes out of her way to help organise day trips, breakfasts etc. I had a wonderful time in Vanuatu with a self contained apartment helping to keep the food bill down.

Desventajas: The dirt road and distance from Port Vila caused a few drivers to try to charge more than they should. Also the coast is too rough to snorkel whenever you'd like. There is a smell in the cupboards I didn't like, it is probably just humidity caused as they were clean.

Ventajas: Island Magic was the perfect location for relaxing and rest. The location has it's pros and cons. It is 20 minutes from town and the last 5 minutes is along a 2km dirt road which was very bumpy until it was graded in the last 2 days. But, it is away from all the hustle and bustle and right by the water (not the lagoon) and if the wind is down the snorkelling out the front of the jetty is pretty good (warning the wind is down early in the morning, so be prepared to get up around 6am). Gerry is a great manager who is great with the guests and only too happy to help with anything. The restaurant is better than the average resort hotel with many many tasty dishes and one Sunday we had the Indonesian Feast which was amazing. If you don't hire a car be prepared to pay a driver 400 vatu each person, but Nono is the most beautiful person, a great driver and is worth every cent and more. He is ever reliable too which is important. He got up at 4am to drive us to the airport. Also being self contained you save on eating out, which is not as cheap as you would expect, basically being around Aussie prices.

Desventajas: 20 minute ride to town was less than ideal but it also had it's advantages. You just have to factor that into the cost. We had two kids who we ended up staying at home (which was fine by them) to cut down the costs. Also the wifi was average at best but that is not uncommon in Vanuatu. My wife was happy as it kept me and the kids off the net.

Ventajas: Coral reef was pretty good. You can hear the waves right from your Boongala. Fully equipped kitchen

Desventajas: All kitchen cabinets is old and smiley. Needs renovation. When we checked in the shower heads in both bathrooms was leaking everywhere, but been chenged then we completed.

Ventajas: Quiet location on a marine reserve section of the harbour. Well kept gardens and staff very friendly

Ventajas: AMAZING, fantastic snorkelling like previous reviews! However what made our stay was the team... THANK YOU Gerry, Joe, Lonnie, Fare, Helen, Monica, Giovanni :) fantastic place to stay, highly recommend & can't wait to book our next trip.

Desventajas: Nothing, was all fantastic.

Ventajas: Nice breakfast, lovely, friendly and helpful staff. Pretty, peaceful location, but furthur from town than I expected, so transport could be costly.

Ventajas: Breakfast was great. Location was exceptional.

Desventajas: Make sure the fans work properly and plenty of toilet paper. Everything else was great.

Ventajas: Relaxing.

Desventajas: Nothing.

Ventajas: Great place for a couple to spent quality times by themselves.

Ventajas: The whole property itself is so amazing. The place is clean and location is great.

Desventajas: What I didn’t like was leaving it to go back to Australia. A really nice place to live at.

Ventajas: The room was sizeable. Good hours and facilities for the kids club. Warm welcome from staff. Staff very helpful especially when our flight was cancelled.

Desventajas: The food quality was quite poor and very expensive. Considering the price of the room, it was a shame breakfast wasn't included. It was an additional $40 AUDpp.

Desventajas: Food was expensive and not so great.

Ventajas: The Pool areas were OK

Desventajas: Poorly Trained and unfriendly Staff! We arrived and weren’t even greeted nicely, we then were given our room and were overcome with a musty wet smell. We immediately requested a room change which took them over an hour. Only to be given another room that had clearly been doused with air freshener to disguise the musty smell. We later realised that they have a major issue with their aircon in this hotel and were ignorant about it. We had friends staying in the same hotel with us and they also had to move rooms in the middle of the night as they were feeling sick from the smell. The hotel tried to tell them that they weren’t aware of any issues with the aircon which was a blatant lie as we had already made a complaint and later found out others had too. Also the food at the restaurant is rubbish and extremely overpriced as are the breakfasts which they wanted $40 AUD per person for DAILY! Do yourself a favour, don’t bother with this hotel, there are far better hotels in Port Vila that are great value for money and run by competent staff. We checked in to the Fatumaru Lodge for 7 days after this week experience and loved it.

Ventajas: The space was positive

Desventajas: I was travelling on business so it was not really suitable. It is a hotel geared for young families and package holidays. It needs to be modernized and although the breakfast was excellent I only once had dinner, as that experience has enough. Having to go into Port Vile each night for dinner was not appreciated. It has the potential to be great hotel.

Ventajas: Ambience is good close to downtown .. reception staff is very helpful. Specially willams who was the manager at the hotel he is good he helped us. Close to the airport

Ventajas: Room was basic but comfortable. Nice pool area, pleasant and clean. Internet working very well in common areas and in the room facing common areas. Good location

Desventajas: My room had window facing the restaurant and the room had no privacy at all (had to keep curtains closed all the time) and music from restaurant was a bit loud. Ask for a room facing the pool side!

Ventajas: Room was basic but comfortable. Nice pool area, pleasant and clean. Internet working very well in common areas and in the room facing common areas. Good location and decent breakfast

Desventajas: My room had window facing the restaurant and the room had no privacy at all (had to keep curtains closed all the time) and music from restaurant was a bit loud. Ask for a room facing the pool side!

Ventajas: Great location, a little bit rundown but that could've been because our stay was in the gloomy wet season. Great breakfast buffet, helpful staff and nice open areas for socializing.

Ventajas: Bed was comfy, staff were friendly and the tour booking office was great.

Desventajas: Wifi did not work in many places including room.

Ventajas: The food was delicious (breakfast and dinner).

Desventajas: Night service was poor.

Ventajas: Location is close to town. Pool was nice.

Desventajas: Rooms were not what I expected, dull and on the ground floor in a dormitory style wing at base of stairs to the next two levels. Our room was next door to the bar and pool table so noise was terrible. Ordered food at the bar which took quite a while.

Ventajas: Piscina

Desventajas: El desayuno muy basico

Ventajas: Great hotel, good breakfast, very friendly staff. Good price!!

Desventajas: The economy room was very simple, but i was changed after one day. Very nice from their side.

Ventajas: Friendly and efficient staff, Good location and clean.